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UHS Binghamton General has new entrance after renovation work
BINGHAMTON — The main entrance to UHS Binghamton General Hospital on Mitchell Avenue has reopened. It follows two-and-a-half months of renovation work and facilities improvement, per the UHS website. The entrance closed April 8 so crews could begin work on the complete replacement of the entrance canopy. The project included replacement of the structured canopy […]
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BINGHAMTON — The main entrance to UHS Binghamton General Hospital on Mitchell Avenue has reopened.
It follows two-and-a-half months of renovation work and facilities improvement, per the UHS website.
The entrance closed April 8 so crews could begin work on the complete replacement of the entrance canopy. The project included replacement of the structured canopy and façade, creating a new entryway to the Binghamton facility’s main lobby and gift shop area.
As the work continued, the hospital used a temporary entrance for visitors to reach the hospital’s main area through the courtyard and physicians’ entrance, the hospital said.
UHS Binghamton General will continue offering valet parking at the newly remodeled entrance, the hospital added.

New York manufacturing conditions deteriorated sharply in June
One economist believes concern over the potential for tariffs on Mexican products was a contributing factor to a steep decline in New York’s manufacturing index in June. The Empire State Manufacturing Survey general business-conditions index plummeted 26 points to -8.6 in June, representing its “largest monthly decline on record.” It was also the first negative
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One economist believes concern over the potential for tariffs on Mexican products was a contributing factor to a steep decline in New York’s manufacturing index in June.
The Empire State Manufacturing Survey general business-conditions index plummeted 26 points to -8.6 in June, representing its “largest monthly decline on record.”
It was also the first negative reading for the index since October 2016, according to the Federal Reserve Bank of New York.
An article about the survey on the website marketwatch.com included reaction from Ian Shepherdson, chief economist at United Kingdom–based Pantheon Macroeconomics, who believes the decline “was likely just a temporary response to the Mexico tariff fiasco.”
The U.S. and Mexico on June 7 reached an agreement to prevent tariffs on Mexico after the country agreed to take measures to stem the flow of migrants into the U.S.
The same article also included reaction from Josh Shapiro, chief U.S. economist at New York City–based MFR Inc. who thought the June index “was shockingly weak, raising a caution flag about the prospects for other manufacturing data in the month.”
The June reading, based on firms responding to the survey, indicates “business activity took a sharp turn downward in New York,” the New York Fed said in its June 17 report.
The general business-conditions index had climbed 8 points to 17.8 in May, representing “its highest level in six months.”
A negative index number indicates a decline in the sector, while a positive reading shows expansion or growth in manufacturing activity.
The survey found 22 percent of respondents reported that conditions had improved over the month, while 30 percent said that conditions had worsened, the New York Fed said.
Survey details
The new-orders index also posted a significant decline, falling 22 points to -12.0, indicating a downturn in orders, the New York Fed said. The shipments index fell 7 points to 9.7, but still pointed to a “modest” increase in shipments. Unfilled orders declined, delivery times were somewhat shorter, and inventories moved slightly lower.
The index for number of employees fell 8 points to -3.5, its first negative value in over two years, “pointing to a small decline in employment levels.” The average-workweek index also fell below zero, to -2.2, pointing to a “slightly shorter” workweek.
The prices-paid index was little changed at 27.8, suggesting input prices increased at about the same pace as the prior month. The prices-received index fell 6 points to 6.8, marking a fourth consecutive decline and “pointing to an ongoing deceleration in selling price increases,” the New York Fed said.
Indexes assessing the six-month outlook were generally lower than last month. The index for future business conditions fell 5 points to 25.7. The indexes for future new orders and shipments fell to similar levels. Firms expected solid increases in employment but no change in the average workweek in the months ahead.
The capital-expenditures index fell 16 points to 10.5, pointing to slower growth in capital-spending plans, and the technology-spending index declined 10 points to 12.8.
The New York Fed distributes the Empire State Manufacturing Survey on the first day of each month to the same pool of about 200 manufacturing executives in New York state. On average, about 100 executives return responses.
If You Don’t Fix It, You Can’t Succeed
Hard skills and soft skills aren’t enough The job world is changing so rapidly that it’s next to impossible to know what to do even in the short term to get ahead, let alone five years down the road. Now, a debate rages between which are more important, hard skills or soft skills. Those for
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Hard skills and soft skills aren’t enough
The job world is changing so rapidly that it’s next to impossible to know what to do even in the short term to get ahead, let alone five years down the road.
Now, a debate rages between which are more important, hard skills or soft skills. Those for hard skills focus on the need for specific knowledge to meet job-performance standards and expectations.
On the other side of the table are those who say the hard-skills path can lead to dead ends, to obsolescence. They bet on possessing interpersonal skills, such as the ability to relate to others, being a good team member, and communicating effectively.
A case can be made for a combination of both hard and soft skills. Yet, it may be too narrow a view for dealing with what is arguably the most critical need facing companies today — people who can fix things.
The need to fix things
A Department of Labor bulletin describes the fix-it problem clearly: “Employers want employees who can work through problems on their own or as an effective member of a team. Ideal employees think critically and creatively, share thoughts and opinions, use good judgment, and make decisions.”
Employers say they need people who not only how know how to do things, but more importantly, they need people who know how to fix things. The goal is not just doing a good job, but also having the ability to identify, analyze, and solve problems.
“No manager wants to hire someone who can’t think for themselves and comes running every time things go wrong,” writes Courtenay Crawford in Graduateland, while another employer survey named complex problem solving as the number one desired skill. It also revealed that by 2020, “36 percent of all jobs across all industries” will require complex problem solving as a core skill.
In other words, businesses need people who not only recognize problems, but also take ownership and fix them:
• “Thanks for letting us know, I can take care of that for you.”
• “If we made this change, we could reduce costs.”
• “We’re replacing this part. It will solve the problem.”
Whether you call it problem solving or more accurately, the ability to “fix things,” the need is clear.
What it takes to fix things
1. Get the message
“I didn’t see it coming.” Whether it’s layoffs, the closing of a business, the sale of their company, or being fired, it’s surprising how many workers say they didn’t see it coming. Some are totally shocked and actually speechless, while others sensed that “something” was about to happen. “It was obvious,” they say, “How could you miss it?”
In other words, how can people fix something when they’re unable to recognize problems? Anyone who is pre-occupied with himself and his own issues has his antennae turned off. Lacking awareness, he literally doesn’t get the message.
2. Figure out the problem
Salespeople, for example, can easily miss the mark with customers by offering solutions that are way off-base, that don’t fit customer needs or expectations. Being focused on getting to the close, they don’t pick up on what the customer is saying or what they want to accomplish. This is what happens when we don’t take time to ask enough questions so we can accurately identify and understand what’s going on in the customer’s head.
We assume that customers will find our questions bothersome, boring, or taking up too much of their time. Yet, Google CEO Eric Schmidt has a totally different view when it comes to asking questions. “We run this company on questions,” he says, “not answers.”
This is good advice. If we don’t ask sufficient questions, our personal beliefs and assumptions influence our thinking. This leads to inaccurate conclusions and interferes with our ability to come up with solutions that grab our customers’ attention.
3. Keep your eye on the goal
“The hard skills are changing,” says Kelli Jordan, who is in charge of IBM’s career and skills initiatives. “Just because we do a role one way today, doesn’t mean we were doing it that way three years ago.”
Even though the emphasis is on “being a good team member,” some workers take a “lord of the manor” approach. It’s as if they possess job ownership and woe to anyone who attempts to invade their territory.
There’s another view: keep your eye on the goal, not yourself. Daniel Goleman, author of “Adaptability: A Primer,” calls it adaptability competency and he describes it as “being able to juggle multiple demands, and adapting to new situations with fresh ideas or innovative approaches.”
The implications are described by Goleman in follow-ups with MBA students — five to 19 years after graduation. “A strength in adaptability predicted their life satisfaction, and, in fact their career success,” he says.
When you keep your eye on the goal, the path forward becomes clear.
All of which is to say, fixing it isn’t a job; it’s a mission that becomes a career.
John Graham of GrahamComm is a marketing and sales strategist-consultant and business writer. He is the creator of “Magnet Marketing,” and publishes a free monthly eBulletin, “No Nonsense Marketing & Sales Ideas.” Contact him at jgraham@grahamcomm.com or visit: johnrgraham.com
Community Foundation of Herkimer and Oneida Counties board selects new trustees, officers
UTICA — The Community Foundation of Herkimer and Oneida Counties has approved three new trustees and its 2019-2020 officers. The foundation’s new members of the board of trustees are: Harrison J. Hummel IV. He currently serves as chief operating officer at Hummel’s Office Plus, where he has held a number of roles since 1998. Hummel
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UTICA — The Community Foundation of Herkimer and Oneida Counties has approved three new trustees and its 2019-2020 officers.
The foundation’s new members of the board of trustees are:
Harrison J. Hummel IV. He currently serves as chief operating officer at Hummel’s Office Plus, where he has held a number of roles since 1998. Hummel holds a bachelor’s degree in management from Georgia Tech, and has been an active member of the community, having served on multiple organizational boards.
Rev. Joseph A. Salerno. He serves as pastor of Our Lady of Lourdes Church in Utica and Our Lady of the Rosary in New Hartford. Salerno holds a master of divinity degree from the University of St. Michael’s College in Toronto, Canada, and a bachelor’s degree in sociology from Maryknoll College in Glen Ellyn, Illinois. His community involvement has included work on multiple community boards.
Bradley Waters. He is associate publisher at Rome Sentinel Company, where he has served in a number of roles since 2010. Waters received a bachelor’s degree in communication, journalism, and general business from St. John Fisher College in Pittsford.
The 2019-2020 Community Foundation officers are:
David Manzelmann — Chair. Manzelmann is Utica market president and team lead for business and professional banking at M&T Bank. He serves on a number of community boards and committees. He previously worked at KeyBank and NBT Bank and received a bachelor’s degree in business economics from the College of Wooster in Ohio.
Kirk Hinman — Chair-elect. Hinman worked nearly 40 years at Rome Steel Strip Company, serving as president from 1989 to 2015. As a CPA, Hinman previously worked for Coopers and Lybrand CPAs in Syracuse. He holds an MBA from the University of Chicago and a bachelor’s degree from Dartmouth College in New Hampshire, and serves on multiple community boards.
L. Michael Fitzgerald — Secretary/Treasurer. Fitzgerald is a certified public accountant (CPA) at Fitzgerald, DePietro and Wojnas, CPAs. He holds a master’s degree in accounting from Northeastern University in Boston, and a bachelor’s degree from St. Bonaventure University in Olean.
The Community Foundation of Herkimer and Oneida Counties said the other members of its volunteer board of trustees are: Laura Casamento, Ronald Cuccaro, Timothy Daly, Burt Danovitz, Lisa DeFrees-Lovett, James A. Engler, Jr., Cathleen C. McColgin, Gregory B. McLean, Cheryl Minor, Jawwaad Rasheed, Eve Van de Wal, Randy VanWagoner, James W. Wallace, Jr., and Bonnie Woods.

Dannible & McKee opens Capital Region office
SYRACUSE — Dannible & McKee, LLP, a Syracuse–based accounting firm, is settling into its new office that serves the Capital Region. The firm formally opened the new location at 220 Harborside Drive in Schenectady on May 9. The new space will enable Dannible & McKee to continue to accommodate growth in Eastern New York, the
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SYRACUSE — Dannible & McKee, LLP, a Syracuse–based accounting firm, is settling into its new office that serves the Capital Region.
The firm formally opened the new location at 220 Harborside Drive in Schenectady on May 9.
The new space will enable Dannible & McKee to continue to accommodate growth in Eastern New York, the firm said.
“As our firm and client base continue to grow, we felt the time was right to move into a larger office setting in the Capital Region,” Michael Reilly, managing partner at Dannible & McKee, said in a statement. “We are excited to be part of this growing development and feel that it will allow our firm to continue to add talent and enhance the services that we provide to our current and future clients.”
Shannon Forkin, a certified public accountant and a tax partner at Dannible & McKee, established the firm’s presence in the Capital Region in 2014. Forkin will continue to oversee the operations at the new office. She has experience in all areas of taxation to a variety of clients, including multi-state taxation and strategic planning. Forkin specializes in working with health care, nonprofit and professional service clients.

The office also includes co-workers who focus on auditing, taxation, and business consulting.
Haylor, Freyer & Coon Inc, an insurance and risk management agency, joined Dannible & McKee to host the May 9 formal-opening event. Haylor, Freyer also recently opened its sixth regional office at the same location. The Capital Region Chamber of Commerce was also on hand for the ribbon cutting.
Both companies are located within Two Harbor Center at the Mohawk Harbor. Constructed in 2017, Two Harbor Center is a mixed-use building with a total of more than 65,000 square feet of office and retail space.
“As an area ripe with new growth and expansion, we recognized the prime opportunity to bring value to the market in a unique way,” said Reilly. “With our expertise in specialized areas, such as consulting for startups, bookkeeping, ownership transition and mergers and acquisition strategies, we are well-positioned to help local companies prosper at every stage of their growth cycle.”
Established as a partnership in 1978 by Anthony Dannible and Lance McKee, Dannible & McKee employs more than 90 professional and support personnel, including 21 partners.

State budget includes recovery tax-credit program
New York State lawmakers have adopted a budget that includes the “nation’s first” recovery tax credit program. It provides tax incentives for certified employers who hire people in recovery from substance-abuse disorders in either full- or part-time positions, Gov. Andrew Cuomo announced on May 8. Beginning in the year 2020, up to $2 million will
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New York State lawmakers have adopted a budget that includes the “nation’s first” recovery tax credit program.
It provides tax incentives for certified employers who hire people in recovery from substance-abuse disorders in either full- or part-time positions, Gov. Andrew Cuomo announced on May 8.
Beginning in the year 2020, up to $2 million will be allocated for this program annually, with employers receiving a maximum tax credit of $2,000 for each eligible person they hire.
The New York State Office of Alcoholism and Substance Abuse Services (OASAS) will administer the program in conjunction with the New York State Department of Taxation and Finance.
“As the opioid epidemic continues to impact families and communities across the state, we remain committed to ensuring individuals who are in recovery have the support they need to lead healthy lives,” Cuomo said in a news release. “This tax incentive will help remove the stigma surrounding addiction and ensure those battling this disease can create a stable and sustainable path to recovery.”
The recovery tax credit will provide eligible employers up to a $2,000 credit for each eligible individual who has worked a minimum of 500 hours. The state contends it will help create a recovery-oriented culture in business and local communities and will increase employment opportunities.
An employer that provides a recovery-supportive environment and otherwise meets the program’s requirements must apply annually to OASAS to claim the credit for eligible individuals employed during the preceding calendar year. Applications for the first year of the program will be due by Jan. 15, 2021, for eligible individuals employed during the 2020 tax year.
“This tax credit is a win-win for recovering New Yorkers and employers who need to bolster their workforce with skilled employees eager to contribute to their success. We encourage businesses to take advantage of this valuable incentive while helping to break the stigma of those recovering from addiction,” Andrew Morris, executive deputy commissioner of the New York State Department of Taxation and Finance, said in the release.

Hotels owe Onondaga County more than $326K in room-occupancy taxes, audit says
SYRACUSE — Onondaga County is expecting to receive more than $326,000 in unpaid room occupancy tax revenue from some area hotels. An audit of the county’s hotel and motel room-occupancy tax (ROT) uncovered the total, the office of Onondaga County Comptroller Matthew Beadnell announced on June 18. The report, conducted in 2018, covered 51 hotels
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SYRACUSE — Onondaga County is expecting to receive more than $326,000 in unpaid room occupancy tax revenue from some area hotels.
An audit of the county’s hotel and motel room-occupancy tax (ROT) uncovered the total, the office of Onondaga County Comptroller Matthew Beadnell announced on June 18.
The report, conducted in 2018, covered 51 hotels and motels for the period 2016 through 2017.
“Our report found that 33 of the 51 [hotels and motels] examined were not in compliance and Onondaga County is due $326,043,” Beadnell said in a news release. “This is significant revenue for the taxpayers of Onondaga County.”
Several hotels had “multiple” compliance issues, per the audit report, which didn’t name any of hotels that owed the tax revenue.
Of the hotels that were not in compliance, five underpaid due to incorrect handling of the internet remarketers; 14 didn’t retain proper tax-exempt documentation to support quarterly ROT returns; one was taking the amount of tax collected from its accounting system and backing into its tax due instead of using actual revenue figures from the hotel’s guest system, the report said. In addition, 19 hotels were using incorrect figures to determine their ROT.
The findings were discussed with the management of the individual hotel/motel operators.
The ROT law permits the county to collect a five percent room-rental tax on the per-diem rental charge. In 2016, Onondaga County collected ROT of $6.5 million and in 2017, collected $6.6 million from 110 operators.

Bonadio Group honored among “Best Accounting Firms for Women”
“This recognition is particularly meaningful because it reflects our commitment to leadership advancement for women in our firm. We’re proud of these results and committed to continuously improving in terms of diversity,” Kristen Clark, managing partner in Bonadio’s Syracuse office, said in a news release. “Earning a spot on this list underscores our firm’s commitment
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“This recognition is particularly meaningful because it reflects our commitment to leadership advancement for women in our firm. We’re proud of these results and committed to continuously improving in terms of diversity,” Kristen Clark, managing partner in Bonadio’s Syracuse office, said in a news release. “Earning a spot on this list underscores our firm’s commitment to providing all of our people with opportunities for growth through initiatives such as mentoring, unlimited paid time off, and professional development programs that support each person’s unique situation.”
The Accounting MOVE Project is the “only annual benchmarking project for women in the profession that showcases innovations that propel women to success and inform firm leaders about related strategies for overall diversity initiatives,” the release stated.
In its ninth year, the Accounting MOVE Project is based on the “MOVE” methodology developed by research partner Wilson-Taylor Associates, Inc., which looks at the factors proven to be essential to women’s career success:
M — Money: fair pay practices
O — Opportunity: advancement and leadership development
V — Vital supports: work-life programs that remove barriers
E — Entrepreneurship: operating experience for managing or business ownership.
The Best CPA Firms for Women list is based on each year’s MOVE results. To earn a spot on the list, an employer must have both a proportionate number of women at most or all levels of management and “proven success” with the MOVE factors. The Best CPA Firms for Equity Leadership list is also based on MOVE survey results and recognizes firms with at least 33 percent of partners and principals being women. The 33 percent figure “is widely recognized as the tipping point for members of any identity group to have individual impact,” per the release. The Equity Leadership list recognizes firms that have achieved that milestone through any combination of culture, programs, and initiatives.

Bousquet Holstein adds attorney, Lepiane, to Syracuse office
SYRACUSE — Bousquet Holstein PLLC announced that Rosemary F. Lepiane has joined the firm as an attorney in its divorce and family law practice group. Lepiane previously operated her own law firm for 10 years. She also previously served as assistant corporation counsel for the City of Syracuse, where she handled complex civil ligation in
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SYRACUSE — Bousquet Holstein PLLC announced that Rosemary F. Lepiane has joined the firm as an attorney in its divorce and family law practice group.
Lepiane previously operated her own law firm for 10 years. She also previously served as assistant corporation counsel for the City of Syracuse, where she handled complex civil ligation in both Supreme and Federal Court. While there, she successfully defended the city against a $40 million-dollar civil suit. She was also a hearing examiner for the City of Syracuse.
At Bousquet Holstein, Lepiane will work on civil matters with a focus on family court, divorce litigation, and resolution. She has worked with clients in drafting separation and prenup agreements and litigated divorce cases from evaluating assets and equitable distribution to spousal/child support and custody, according to a Bousquet Holstein news release.
Lepiane is a member of the CNY Collaborative Family Law Professionals, which seeks to resolve cases in a collaborative matter instead of litigation and she is trained in mediation. She also currently sits on the Assigned Counsel Panel Board of Directors, where she serves as board secretary. The organization seeks to ensure that all people have a right to an attorney at every stage in criminal proceedings.
Lepiane’s prior experience in real-estate law, tax law, and bankruptcy law provides additional client support in complex family and divorce matters, Bousquet Holstein contends.
Lepiane was born and raised in Syracuse. She is a graduate of St. John Fisher College and the Syracuse University College of Law.
Bousquet Holstein is headquartered at One Lincoln Center at 110 W. Fayette St. in downtown Syracuse. The firm also has offices in Ithaca and New York City.

Scolaro Fetter Grizanti & McGough adds Shafer, staff
Shafer joined SFGM as of counsel, says Jeffrey Fetter, president of the firm, who spoke with CNYBJ on June 18. Shafer is a founding partner of the Riehlman, Shafer & Shafer law firm that had offices at 397 Route 281 in Tully and at 39 Church St. in Cortland. SFGM is now leasing those spaces
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Shafer joined SFGM as of counsel, says Jeffrey Fetter, president of the firm, who spoke with CNYBJ on June 18.
Shafer is a founding partner of the Riehlman, Shafer & Shafer law firm that had offices at 397 Route 281 in Tully and at 39 Church St. in Cortland. SFGM is now leasing those spaces from Shafer for the Syracuse firm’s use, says Fetter.
Shafer served as managing partner at Riehlman, Shafer & Shafer since 2001 and brings 36 years of legal experience in all general practice areas, including real estate, estate planning, estates and trusts, corporate with a concentration in agricultural law, and civil litigation.
The firms have “similarly aligned” practice areas, per the SFGM announcement. Fetter also says he’s worked with Shafer “for a number of years.”

“We both represent family-owned, closely held businesses and their owners as well as individuals with estate planning, business planning, and other matters,” he adds.
Shafer brought three staff members (two full- and one part-time employee) with him to the firm. The discussions to have Shafer join SFGM started earlier this year, according to Fetter.
“It just seemed to be a good fit,” he says. “It’s an opportunity we didn’t want to pass up.”
SFGM now has 37 total employees, including 17 attorneys, says Fetter.
Besides the former Riehlman, Shafer & Shafer offices in Tully and Cortland, SFGM also operates New York offices in Syracuse, Rochester, and Le Roy, along with an office in Stuart, Florida under the SFGM name.
Shafer is dividing his time between offices in Tully, Syracuse, and Cortland.
Shafer’s previous firm
Of the original founding partners, Mike Shafer was the only one still practicing with the firm, he tells CNYBJ in a June 18 phone interview.
“The two other name partners have been gone from the firm for at least 20 years,” Shafer notes.
Tim Riehlman retired from the active practice in the late 1990s, pursued a master’s degree, and became a librarian.
Rick Shafer, Mike’s brother, stopped his practice a few years later and pursued another opportunity in a small finance company. “[Rick Shafer] continues to maintain offices in our building here in Tully,” says Mike Shafer.
The firm had about nine attorneys in the latter part of the 2000s, Mike Shafer notes, but the numbers began to dwindle as colleagues had chances for other opportunities in the years that followed.
“We were a firm of four attorneys when I decided that [joining SFGM] was perhaps a good thing for me to do,” says Shafer.
Shafer, 66, was also concerned that if he had a health issue and couldn’t practice, “it certainly made sense to have a strong team to be part of and that certainly is what I’ve gained with my affiliation with the Scolaro firm.”
As for his remaining colleagues, one went to work for a sister firm, Riehlman, Shafer & Shaw of Tully, which focuses on commercial-collection work, or recovery for banks and credit unions, according to Shafer.
Two other attorneys, who also had a chance to join SFGM, decided that they wanted to remain independent and continue providing services in Tully from the same office, he adds.
“The goal here was to provide some continuity for our clients because we have 40 years of history here in terms of wills and abstracts and files for clients,” says Shafer.
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