Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.

North Country man arrested for stealing truck from his employer
NORFOLK, N.Y. — The New York State Police say this week they arrested a St. Lawrence County man for stealing a pickup truck from his

CORTLAND — The Appalachian Regional Commission (ARC) has named Beau Harbin, a Cortland County legislator, to participate in the inaugural class of the Appalachian Leadership Institute. As a fellow, Harbin will participate in the Appalachian Leadership Institute (ALI), a nine-month program of skill-building seminars, best-practice reviews, field visits, mentoring, and networking. The curriculum will be
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
CORTLAND — The Appalachian Regional Commission (ARC) has named Beau Harbin, a Cortland County legislator, to participate in the inaugural class of the Appalachian Leadership Institute.
As a fellow, Harbin will participate in the Appalachian Leadership Institute (ALI), a nine-month program of skill-building seminars, best-practice reviews, field visits, mentoring, and networking. The curriculum will be anchored by six multi-day seminars around the Appalachian Region with the first sessions taking place in Morehead, Kentucky Oct. 21-24, according to a news release Harbin sent CNYBJ.
“Cortland County is fortunate that Beau has been named to the ALI,” Garry L. VanGorder, executive director of the Cortland County Business Development Corporation and Industrial Development Agency, said in the release. “He’s astute, hard-working, and has the best interests of the community in mind. I’m looking forward to the fresh perspectives he will bring to our collective efforts to grow the community and the local economy.”
As part of the ALI, Harbin will work directly with public policy, community development, education, investment, and other professionals who live and/or work in the region. That includes working to design effective economic-development project proposals, locate and access investment capital from public and private sources, prepare competitive applications for public grant opportunities, and other efforts.
Upon completion of the program, Harbin will automatically become part of the Appalachian Leadership Institute Network, a peer-to-peer working group committed to Appalachia’s future.
Harbin was selected via a competitive application process. The ARC received 180 applications for the 2019-2020 Appalachian Leadership Institute class, resulting in an acceptance rate of 22 percent, the release stated.
The Appalachian Leadership Institute is a comprehensive regional leadership training program developed by the Appalachian Regional Commission. The ARC is an economic-development agency of the federal government and 13 state governments, focusing on 420 counties across the Appalachian Region.
Harbin is a Democrat representing Cortland County’s 2nd legislative district.
New York milk production increases more than 1 percent in August
New York dairy farms produced 1.292 billion pounds of milk in August, up 1.1 percent from 1.278 billion pounds in the year-ago period, the USDA’s National Agricultural Statistics Service (NASS) recently reported. Production per cow in the state averaged 2,060 pounds in August, up 0.2 percent from 2,055 pounds a year prior. The number of
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
New York dairy farms produced 1.292 billion pounds of milk in August, up 1.1 percent from 1.278 billion pounds in the year-ago period, the USDA’s National Agricultural Statistics Service (NASS) recently reported.
Production per cow in the state averaged 2,060 pounds in August, up 0.2 percent from 2,055 pounds a year prior.
The number of milk cows on farms in New York state totaled 627,000 head in August, up 0.8 percent from 622,000 head in August 2018, NASS reported.
On the milk price front, New York farmers in July were paid an average of $18.80 per hundredweight, up 20 cents from June, and up $2.70 from July 2018.
In neighboring Pennsylvania, dairy farms produced 829 million pounds of milk in August, down 6 percent from 882 million pounds a year earlier, according to the USDA.
Some recent tweets that came across the @cnybj Twitter feed, offering various small business, marketing, HR, and career tips. SBA @SBAgovSBA #smallbusiness lending reflects strong economic trends. FY19 total loan volume reaches over $28B with more than 63,000 approved loans. Learn more — http://ow.ly/MxLP50wHWar NFIB @NFIBWhat is the Corporate Transparency Act – #HR2513 – and
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Some recent tweets that came across the @cnybj Twitter feed, offering various small business, marketing, HR, and career tips.
SBA @SBAgov
SBA #smallbusiness lending reflects strong economic trends. FY19 total loan volume reaches over $28B with more than 63,000 approved loans. Learn more — http://ow.ly/MxLP50wHWar
NFIB @NFIB
What is the Corporate Transparency Act – #HR2513 – and how could it affect #SmallBiz? Learn more about how this burdensome regulation could affect your small business: https://smallbiztrends.com/2019/09/corporate-transparency-act-of-2019.html
DreamGate Media @DreamGateLA
Top 11 Branding Strategies for New Businesses and Startups https://growth-hackers.net/top-branding-strategies-for-new-startups-businesses/ via @StartGrowthHack
Sanjit Mandal @CaliSEOPros
5 Ways Adding a Blog to Your Website Can Help Your Business Grow http://bnfr.me/2ms26tM #smallbiz via @smallbizbonfire
SBA Mid-Atlantic @SBAmidatlantic
Are you dealing with a regulatory dispute with a federal agency? #Smallbusiness owners can fill out a form on the SBA’s Office of the National Ombudsman’s website for assistance — http://ow.ly/1Yyi50wGOMd
OneidaCountyTourism @OCTevents
Get ready for Taste of Central New York at North Star Orchards in Westmoreland, NY on November 2. It’s a free event to highlight local foods from CNY. Enjoy wine samples, live entertainment, food, and more!
Anne Margaret Reyes @anne_margaret20
“A social media marketing strategy is a summary of everything you plan to do and hope to achieve on social media.” Read more here: http://bit.ly/2MbDtje
Michelle Garrett @PRisUs
Marketing tip of the day: Don’t forget to include the DATE when promoting events. Just got an email about an event – with NO dates mentioned. It’s one of the first things potential attendees want to know. Make it easy to find the date, location, etc.
Mark C. Crowley @MarkCCrowley
The root cause of #leadership indecision is the fear of failure. Some of this can be blamed on a manager’s lack of self-confidence. Some of it also can be blamed on organizations who routinely punish mistakes.
Suzi McAlpine @suzimcalpine
The most impactful conversation of my entire career, where my manager had a skilled coaching conversation with me about a blind spot of mine, lasted eight minutes. Coaching isn’t more work as a leader. It’s just a different way of approaching it.
Fast Company @FastCompany
3 mistakes that prevent you from hiring the best talent: https://www.fastcompany.com/90416048/3-common-hiring-mistakes-to-avoid partner=rss&utm_source=twitter.com&utm_medium=social&utm_campaign=rss+fastcompany&utm_content=rss
Hannah Morgan @careersherpa
6 Types of Networking Activities You Need To Land A Job https://buff.ly/2CYXBBI
UnretirementProject @UnretirementPro
Your Professional Decline Is Coming (Much) Sooner Than You Think https://buff.ly/2FpDZGq (via @TheAtlantic) #careers
Shanae Ullman @nerdydivashanae
Today, I spoke with high school students about my career trajectory in User Experience and what makes a good design. It is so important to share what you know with the next generation. They are interested in how you got to where you are.

Bankers Healthcare Group CEO has a “dream” with firm’s upcoming expansion
SYRACUSE — When Bankers Healthcare Group (BHG) held the groundbreaking for its new building near the Syracuse’s Inner Harbor, Al Crawford, co-founder, chairman, and CEO, asked the gathering to think about the number 5,000. “5,000 is a number to me that represents the number of employees that I think BHG can bring to the Inner
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
SYRACUSE — When Bankers Healthcare Group (BHG) held the groundbreaking for its new building near the Syracuse’s Inner Harbor, Al Crawford, co-founder, chairman, and CEO, asked the gathering to think about the number 5,000.
“5,000 is a number to me that represents the number of employees that I think BHG can bring to the Inner Harbor and [the] Syracuse landscape in the future,” he said.
Acknowledging that he’s been cautioned about mentioning employee-count numbers for his company, Crawford also noted, “That’s my dream. That’s my personal dream. I think it’s a doable one, though.”
BHG, which currently employs 256 people in Syracuse, on Oct. 11 broke ground on the construction project for its future, new $35 million financial headquarters located on property at 300-324 Spencer St.
“The building [is] going to be an addition to our financial headquarters that’s already here,” Crawford, said in his remarks at the groundbreaking ceremony. “It will be five stories. We will have a garden environment rooftop on the top of the building.”
BHG — which is headquartered in Davie, Florida — currently has its financial headquarters at 201 Solar St. in Syracuse’s Franklin Square area. The company will relocate and consolidate several of its local operations into the upcoming facility.

“We would not have been able to do this without the support of the City of Syracuse, Onondaga County, New York State, and CenterState CEO,” Crawford said.
Gov. Andrew Cuomo first announced the expansion during an Oct. 9 appearance at the Marriott Syracuse Downtown, the former Hotel Syracuse.
Project details
Spencer Street LLC will construct and furnish a 100,000-square-foot facility at 300-324 Spencer St. in Syracuse to house Bankers Healthcare Group and its Capital Collection Management unit.
The project will include the demolition and remediation of the existing property, and the construction and full equipping and furnishing of the new facility. The combined initiative will result in the creation of 330 new jobs.
During construction, BHG employees will remain at their current office locations in Franklin Square and Armory Square, and Capital Collection Management employees will continue working from the company’s Armory Square location.
BHG expects construction crews from Salina–based Parsons-McKenna Construction Co. Inc. to complete the project by the end of 2023. Crawford also credited King + King Architects of Syracuse, along with his wife, Michelle Crawford, for the building’s design.
New York is contributing $11 million for the project, including a $4 million capital grant and $7 million in Excelsior Jobs tax credits.
Randy Wolken, president and CEO of MACNY, the Manufacturers Association, said those gathered for the ceremony were celebrating what he “just learned is the Uber of loans.”
“It is high tech. It’s transformational. It’s why we’re here [and] so excited, and that’s why I do believe there’s going to be 5,000 jobs, because if you look at those companies like Uber, like Airbnb, they started as software platforms that transformed businesses … Great software is necessary to do that, but more importantly, great people are necessary to do that and that’s what’s here at BHG,” said Wolken.
Founded in 2001, Bankers Healthcare Group provides loans and financing to health-care practitioners and other licensed professionals. The firm surpassed $4 billion in total funded loans in 2018, according to its website.
Besides its corporate headquarters in Davie, Florida and its financial headquarters in Syracuse, BHG also operates a research and development office in New York City.
“At BHG, we set goals every day. We set goals every week. We set goals every month. We set goals every quarter, and we set goals every year. Consequently, I find that people really go after those goals, so one of the numbers we’re going to have written down is 5,000,” said Crawford. “It’s a big number, but it’d be a fun number to see Syracuse continue to grow, to get back to the days when these areas here were filled with factories and companies that were producing great products.”

New York manufacturing index rises 2 points in October
Manufacturing business conditions improved slightly in October, pointing to further expansion in the sector. The Empire State Manufacturing Survey general business-conditions index edged up 2 points in the month to 4.0, the Federal Reserve Bank of New York reported on Oct. 14. That beat economists’ expectations of an index reading of 0.8, according to The
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Manufacturing business conditions improved slightly in October, pointing to further expansion in the sector.
The Empire State Manufacturing Survey general business-conditions index edged up 2 points in the month to 4.0, the Federal Reserve Bank of New York reported on Oct. 14. That beat economists’ expectations of an index reading of 0.8, according to The Wall Street Journal.
The general business-conditions index had declined 3 points to 2.0 in September after rising half a point to 4.8 in August.
The October reading, based on firms responding to the survey, indicates “business activity grew slightly in New York,” the New York Fed said.
A positive index number indicates expansion or growth in manufacturing activity, while a negative reading points to a decline in the sector.
The survey found that 30 percent of respondents reported that conditions had improved over the month, while 26 percent said that conditions had worsened, the New York Fed said.
Survey details
The new-orders index was unchanged at 3.5, pointing to a “small increase” in orders, per the New York Fed.
After reaching its lowest level in nearly three years, the shipments index rose 7 points to 13.0, indicating that shipments “picked up.” The unfilled-orders index remained negative for a fifth-consecutive month, suggesting that unfilled orders “continued to decline.” Delivery times decreased slightly, while inventories were little changed.
The index for number of employees came in at 7.6, pointing to “ongoing modest employment gains,” and the average workweek index rose 7 points to 8.3, indicating that hours worked also increased.
Prices increased at a “slower pace” than the prior month. The prices-paid index moved down 6 points to 23.1 and the prices-received index slipped 3 points to 6.3.
Indexes assessing the six-month outlook suggested that optimism about future conditions improved somewhat but remained subdued, the New York Fed said. The index for future business conditions edged up 3 points to 17.1 but remained well below the levels seen for much of the past few years.
The indexes for future new orders and shipments were little changed from September, while indexes for future prices remained fairly elevated. Firms continued to expect solid increases in employment levels but no change in the average workweek in the months ahead.
The capital-expenditures index and technology-spending index both rose to 8.8.
The New York Fed distributes the Empire State Manufacturing Survey on the first day of each month to the same pool of about 200 manufacturing executives in New York. On average, about 100 executives return responses.

Junior League of Syracuse announces 2019-20 board of directors
SYRACUSE — The Junior League of Syracuse, Inc. has announced its 2019-20 board of directors to guide the nonprofit organization of women committed to promoting voluntarism and developing women leaders in the community. The board of directors officers and members are: President Audra Mueller of Baldwinsville, Secretary Brittany Moen of Manlius, Treasurer Julie Garcia of
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
SYRACUSE — The Junior League of Syracuse, Inc. has announced its 2019-20 board of directors to guide the nonprofit organization of women committed to promoting voluntarism and developing women leaders in the community.
The board of directors officers and members are: President Audra Mueller of Baldwinsville, Secretary Brittany Moen of Manlius, Treasurer Julie Garcia of DeWitt, Assistant Treasurer Jennifer Pysnack of Manlius, Communications VP Julie Palmer of Syracuse, Community VP Casey Duffy of Syracuse, Fund Development VP Marie Norkett of North Syracuse, Membership VP Amanda Perrine of Syracuse, Nominating Chair Liz Lane of Cazenovia, and Sustainer VPs Lynne Hamilton-Johnson and Evonne Pacini, both of Baldwinsville.
Mueller, a financial advisor with Morgan Stanley, said she is “honored” to have been selected as president for the Junior League’s 100th year of service in Syracuse, the organization said in a news release. She is looking forward to unveiling and implementing the league’s 100th anniversary projects, while continuing to expand upon its existing community partnerships and fundraising events. Mueller will also work to continue growing the league membership with women who want to develop as community leaders while serving the local community.
As part of its centennial celebration, the Junior League of Syracuse will be partnering with 11 local nonprofit organizations to fulfill their project wishes. It will be awarding grants and donating volunteer time to one local nonprofit each month during its 100th year. In its 12th month, the nonprofit will establish a new relationship with a local nonprofit, which will be voted on by its membership, per the release.
These projects will be in addition to the league’s regular community events including its partnership events with Chadwick Residence, National Volunteer Week, 8th Annual STEM Expo at Danforth Middle School, St. Lucy’s Thanksgiving Dinner, and 4th February Tea Party with YWCA and My Sister’s Closet.

Pictured is The Silos at Elk Street building that is the home of the new Buffalo office of Appel Osborne Landscape Architecture, a Syracuse–based firm. The company was set to open the new 1,290-square-foot, leased office on Oct. 21. For more information on Appel Osborne’s expansion, check out the full story on page 3 of
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Pictured is The Silos at Elk Street building that is the home of the new Buffalo office of Appel Osborne Landscape Architecture, a Syracuse–based firm. The company was set to open the new 1,290-square-foot, leased office on Oct. 21. For more information on Appel Osborne’s expansion, check out the full story on page 3 of the Oct. 14 issue of CNYBJ.
PHOTO CREDIT: APPEL OSBORNE LANDSCAPE ARCHITECTURE

Cayuga County man charged with forging checks
HOMER — New York State Police in Homer recently announced they arrested a Moravia man for presenting forged checks in exchange for cash. Christian A. Reynolds, age 22, was charged with two counts of 1st degree criminal possession of a forged instrument, a felony. State troopers say they received a complaint in March, alleging that
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
HOMER — New York State Police in Homer recently announced they arrested a Moravia man for presenting forged checks in exchange for cash.
Christian A. Reynolds, age 22, was charged with two counts of 1st degree criminal possession of a forged instrument, a felony.
State troopers say they received a complaint in March, alleging that Reynolds gave a person checks to deposit. The victim then gave Reynolds the cash for the check amounts. The victim told troopers that the bank where the checks were cashed, advised him or her that the checks were not valid. The bank told the victim that he/she would be ordered to repay the bank.
After an investigation, troopers arrested Reynolds. He appeared with his attorney at the Homer State Police barracks on Oct. 7, where he was processed. Reynolds was arraigned in the town of Cortlandville court, where he was released on his own recognizance and ordered to reappear on Nov. 18.
How to Avoid Becoming Obsolete on the Job
Millions of us wake up one morning to the haunting realization that we’re losing the battle to avoid becoming obsolete on the job. It affects those in their 20s, while others don’t see the darkness descend until they’re much older. Some are high-school dropouts, while others are college graduates, or successful professionals. It can strike anyone.
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Millions of us wake up one morning to the haunting realization that we’re losing the battle to avoid becoming obsolete on the job. It affects those in their 20s, while others don’t see the darkness descend until they’re much older. Some are high-school dropouts, while others are college graduates, or successful professionals. It can strike anyone.
Oxford researchers Carl Benedikt Frey and Michael Osbourne, according to a USA Today article, estimate that “47% of American jobs are at high risk of automation by the mid 2030s.”
Some may run faster or be in denial, but Steve Tobak got it right on CBS Radio when he said, “Nobody wants to believe they’re the problem, that they’re in over their head.” In other words, that they’re obsolete. It can happen to anyone at any age, and at any point in their work life.
If you want to avoid becoming an obsolete worker, here are a few ideas to consider.
1. Don’t try to pass the passionate test
Those speaking passionately about their passion for their job may have a credibility problem. Anyone committed to their work doesn’t need to broadcast it. Their performance speaks more eloquently than anything they might say.
In fact, being passionate about one’s work is not all it’s cracked up to be — at least that’s what researchers at the University of Quebec at Montreal discovered. They found that being passionate about work leads to burnout, not success.
However, a colleague of mine cracked the code. At the end of every meeting, he wrote down a list of tasks that were discussed. He then announced, “Who’s going to do what to whom and when?” In other words, who’s going to get the job done? Believing we should be passionate about our work is naïve, while making a commitment to do our best work is a measurable objective.
2. Don’t expect work-life balance
The promise of a work-life balance isn’t new, but it got a boost as technology eroded the wall between the two.
Even so, trying to achieve work-life equilibrium may be dangerous. “The idea of balance is an unattainable standard that results in an almost constant feeling of failure,” says Jessica Lutz in Forbes. Or, as Olga Khazan put it in The Atlantic, “Despite the pressure to have it all, many workers still feel they are failing both in the office and at home.”
We may not like getting a text message at 2:11 a.m. that requires an immediate response, or our vacation interrupted with a crisis that demands attention. Like it or not, work demands upset the balance, just as can family needs and other personal issues. An imperfect work-life balance is the new normal.
3. Save the dreams for another day
Arguably, commencement speeches are less than memorable, even though schools may pay speakers who exhort their listeners to follow their dreams or go change the world. But dreams soon fade as life and jobs (or lack of them) take us far from what we studied in school.
Everyone would be better served if someone said, “Hey, look: The chances are your chosen career will be obsolete sooner rather than later. Start planning for it now. Your permanent job is getting ready for the next one.”
4. Embrace the inevitable as opportunity
Don’t let yourself get blindsided. It happens to those who ignore where their employer is going and who assume that “doing a good job is the best security.”
Kevin is someone who didn’t let it happen to him. For many years, he worked for a printing company handling pre-press responsibilities, a job requiring skill and technical expertise. Then, seeing the future, he knew his job would be automated. When it happened, he was prepared.
Kevin and his family lived in an iconic South Boston “triple-deckers” home, where he became skilled at taking care of the property. The word got around to “Call Kevin” if you needed a terrific handyman. To up his income, he was also on call at the Boston Convention Center, where he earned a reputation as being available when needed and doing a top-notch job. Then it happened. His boss landed a management position at the new $2.5 billion Encore Boston Harbor Resort and Casino — and he chose Kevin to go with him. A big win for Kevin.
Not everyone can be like Kevin, but we can train ourselves to anticipate trends, get ourselves ready for change by sharpening our marketable skills, and have a plan in place so we’re always ready to make a move.
John Graham of GrahamComm is a marketing and sales strategy consultant and business writer. He is the creator of “Magnet Marketing,” and publishes a free monthly eBulletin, “No Nonsense Marketing & Sales Ideas.” Contact him at jgraham@grahamcomm.com or johnrgraham.com
Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.