Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.
How to Change Corporate Culture in 6 Steps
A company’s culture plays a significant role in how successful that company will be over the long haul. But often, as the world and circumstances change, that long-ingrained culture also needs to change — and that’s no easy task. The challenge is that most people live every day without much thought to the patterns and […]
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
A company’s culture plays a significant role in how successful that company will be over the long haul.
But often, as the world and circumstances change, that long-ingrained culture also needs to change — and that’s no easy task.
The challenge is that most people live every day without much thought to the patterns and habits that are guiding their daily business life, or even their general life. In a corporate setting, leaders espouse values, beliefs, and expectations so people know what to do and how to get it done. Everything is fine until something begins to change and that culture must change, too.
Any business facing the need for a culture change should try these six steps:
• Step 1: Ask what your culture is today. Think about what you value in terms of six key areas: dominant characteristics, organizational leadership, management of employees, the glue that holds the organization together, strategic emphases, and criteria of success.
• Step 2: Ask what it should be tomorrow? Consider what you want your culture to become. Should it be less controlling and more empowering? More results-oriented or more collegial? Do rules “rule” or are you open to new ideas and empowered staff members?
• Step 3: Tell a story. With your staff, tell a story about what the culture is today. Let them all create a visualization of how you get things done now.
• Step 4: Visualize tomorrow. What will tomorrow’s culture feel like? How will you get things done? Will people be enabled to make decisions and risk making mistakes? Frame this with stories. They are how the brain takes data and makes sense out of it.
• Step 5: Create pilot experiments. Through these experiments, you can get people to see how the new culture is actually going to feel when they live it. Set up some small win situations for your folks to test it out. Think of this as if it is improvisation with good rehearsal time. You are asking people to change what they value, as well as their beliefs and behaviors. That’s not easy and it’s full of risk.
• Step 6: Celebrate. People need symbols and they need to celebrate and share experiences. You need to seriously think about which rituals you will no longer do and which new ones you will introduce. Be careful, though. Things that didn’t seem important can be very sacred to people when you are taking them away.
When all is said and done, make sure you keep moving it forward. People will typically tell you how they love something new and then quickly revert to their old habits even without knowing it.
Andi Simon, Ph.D., author of “On the Brink: A Fresh Lens to Take Your Business to New Heights,” is a corporate anthropologist, author, and trained practitioner in blue ocean strategy at Simon Associates (www.simonassociates.net).
Governor’s Mismanaged Economic-Development Spending Needs Oversight
Over the last several years, New York Gov. Andrew Cuomo has made big promises to the people regarding his many economic-development programs. However, they have cost taxpayers billions of dollars and cost the state billions in potential tax revenue. The governor’s signature programs like START UP-NY, the Regional Economic Development Council awards, the Upstate Revitalization
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Over the last several years, New York Gov. Andrew Cuomo has made big promises to the people regarding his many economic-development programs. However, they have cost taxpayers billions of dollars and cost the state billions in potential tax revenue. The governor’s signature programs like START UP-NY, the Regional Economic Development Council awards, the Upstate Revitalization Initiative (also nicknamed the “Hunger Games), and several others have failed to stimulate our economy and have been marred by corruption scandals.
With the state facing a $4 billion deficit it must be especially mindful of how and where public funds are being spent. Can New York continue to invest in these programs without measurable benchmarks of success and without tracking every dollar to its final end? We need greater transparency and accountability in all state spending, but in particular, we need immediate oversight of these economic-development programs before another dollar is spent.
The governor’s START-UP NY program has cost New York $323 million to operate and another $53 million in revenue. As of 2016, companies benefiting from START UP-NY reported $3.9 million in personal income-tax exemptions and another
$2.1 million in other exemptions. The state spent an additional $53 million to advertise the program nationally. This bloated program so far has only created an underwhelming 1,135 jobs, when it was targeting 30,000 jobs. Adherence to even the most modest of program reporting requirements on START UP-NY was a failure. The jobs report came out three months past its legal deadline — just before the July 4th holiday in 2016, seemingly done so to bury the fact that the program was not able to meet its job-growth objectives. I support stronger reporting requirements with penalties on both the governor and senior officials responsible for when a report is late.
There has been extensive corruption in the state’s other economic-development projects like Buffalo Billion and SUNY Polytechnic Institute, which can be seen in the federal trial against the governor’s former aide Joseph Percoco and the charges filed against Alain E. Kaloyeros, former SUNY Poly president. The troubles faced by these particular economic-development projects pushed by the governor almost certainly ended up costing Nano Utica the placement of technology chip maker ams AG, which had planned on investing $2 billion in the plant and creating 1,000 new jobs. This despite the efforts of those local officials who tried saving the project. It is easy to see why a company may be turned off to continue doing business with the state when some of the key players are being arrested for corruption and the aftermath caused delays which made locating to the site no longer ideal.
Lastly, while I am supportive of careful and transparent investment in economic development, I believe we must see more clarity over how the grants are chosen for Regional Economic Development Council awards. The process allows the governor to keep the public in the dark until he sees fit to announce his awards. The program has cost $5.5 billion over its lifetime, and the governor proposes another $150 million for an eighth round of awards.
So what can be done about all of this? I sponsor legislation calling for economic-development transparency and oversight (A.5657-A). It would require review and approval for lump-sum allocations of $1 million or more by an Advisory Committee made up of the state comptroller, attorney general, and director of the Division of the Budget. It would also prohibit the issuance of any lump sums to those with any conflicts of interest, study impacts of streamlining tax code and economic-development programs, create penalties for late economic-development reports or reports related to lump-sum appropriating by state agencies, and prohibit political contributions by those appointed to entities tasked with distribution of discretionary state funds.
As a member of the Assembly Committee on Economic Development, I have been encouraging my colleagues to stand up to the governor’s mismanaged economic-development programs that are costing us billions of dollars without the promised return in jobs. These programs are filled with waste, overlap, and corruption. For these programs to remain in place, we must insist on measures of transparency and reporting to see if New Yorkers are indeed receiving a return on their investment.
Marc W. Butler (R,C,I, Ref–Newport) is a New York State Assemblyman for the 118th District, which encompasses parts of Oneida, Herkimer, and St. Lawrence counties, as well as all of Hamilton and Fulton counties. Contact him at butlerm@nyassembly.gov
What to Look For in a Politician
Have you already made up your mind about how you’re going to vote — at least by party — in this year’s important mid-term elections? I hope not. Because to serve our nation well at this troubled time in its political history, you should be looking for certain qualities in the politicians you favor. Ideology,
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Have you already made up your mind about how you’re going to vote — at least by party — in this year’s important mid-term elections? I hope not.
Because to serve our nation well at this troubled time in its political history, you should be looking for certain qualities in the politicians you favor. Ideology, party affiliation, positions on key issues — these are important considerations, but this year demands more from us as voters.
This is the most agitated political environment I’ve seen in decades. The electorate is badly divided; the parties are split internally and vis-à-vis one another; the national mood is sour; our democratic institutions are unproductive; and our political leaders cannot seem to cooperate with one another, much less engage substantively on the crucial issues we face as a nation. Not surprisingly, politicians face a restive, discontented electorate.
So as citizens, it is time to step back and ask how we revive the system when people are so discouraged by politics, our institutions, and our politicians. And the answer, I believe, is that we have to look for politicians who want to build consensus, act constructively, and instill a sense — both in their colleagues and among ordinary voters — that we’re all in this together. We need leaders who can rise above divisiveness and focus on cooperation and the common good.
Our institutions are badly in need of repair. Making them work better, which is urgent, will not happen with scorched-earth politicking. It can only come from political leaders who embrace bipartisanship and the traditional values of democracy: pluralism, free speech, and tolerance for opposing points of view.
We want to find politicians who respect and look for the facts, not simply the facts as they wish them to be. We need to examine candidates’ rhetoric with great care and understand that it’s easy to state a problem and then lapse into meaningless generalities when it comes to solutions.
By contrast, it’s hard — but vitally important in this climate — to speak with clarity and thoughtfulness not just about what needs to be done, but about how to help make it happen.
Here’s the bottom line: citizens today carry an extra burden — not merely to pick a politician we might favor for some reason, but to make choices that move us away from ideology and our own biases, and toward getting this country running again.
Lee Hamilton is a senior advisor for the Indiana University (IU) Center on Representative Government, distinguished scholar at the IU School of Global and International Studies, and professor of practice at the IU School of Public and Environmental Affairs. Hamilton, a Democrat, was a member of the U.S. House of Representatives for 34 years, representing a district in south central Indiana.
Peters & Associates, CPAs, P.C.
Peters & Associates, CPAs, P.C. has hired BRANDON DAUENHAUER as a tax accountant. He earned an associate degree in business administration from Onondaga Community College and graduated from Le Moyne College with a bachelor’s degree in accounting and a master’s degree in information systems. Dauenhauer participated in a volunteer income tax assistance program and also
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Peters & Associates, CPAs, P.C. has hired BRANDON DAUENHAUER as a tax accountant. He earned an associate degree in business administration from Onondaga Community College and graduated from Le Moyne College with a bachelor’s degree in accounting and a master’s degree in information systems. Dauenhauer participated in a volunteer income tax assistance program and also worked as a tax preparer for Liberty Tax Service before joining Peters & Associates as an intern in 2016.
CAROLYN LAWLESS, CPA has 30 years of experience in public accounting. She specializes in tax planning and preparation for various entities including corporations, partnerships, trusts, estates, and individuals and also performs reviews and compilations for small businesses in many industries.
MATTHEW HILL has been a senior accountant for 16 years at Peters & Associates. He previously worked at large local accounting firms: Green & Seifter and Fust Charles Chambers. Hill has a bachelor’s degree in accounting and an MBA from SUNY Oswego. He has an associate degree in photographic technologies from the College of DuPage. Hill also has training in restaurant management from McDonalds Corp., where he worked in management for five years.
Barton & Loguidice D.P.C. (B&L) has promoted 14 members of the firm’s Syracuse office. GRETE L. BADER has been promoted to environmental scientist III. She received her bachelor’s degree in environmental science from Nazareth College and her master’s degree in ecology from SUNY-ESF. Bader is a member of the firm’s Environmental Group. EVAN G. CANDEE
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Barton & Loguidice D.P.C. (B&L) has promoted 14 members of the firm’s Syracuse office. GRETE L. BADER has been promoted to environmental scientist III. She received her bachelor’s degree in environmental science from Nazareth College and her master’s degree in ecology from SUNY-ESF. Bader is a member of the firm’s Environmental Group. EVAN G. CANDEE has been promoted to industrial hygienist I. He earned his bachelor’s degree in environmental science systems from Le Moyne College. University. Candee is a member of the firm’s Environmental Group. KELLI L. CARSKY has been promoted to asset management engineer II. She earned her bachelor’s degree in mechanical engineering from Pennsylvania State University. Carsky is a member of the firm’s Asset Management Group. JEFFREY L. CLARK has been promoted to engineering designer I. He earned his associate degree in civil engineering from Rochester Institute of Technology. Clark is a member of the firm’s Highway Group. ZACHARY P. DALE has been promoted to engineer III. He received both his bachelor’s degree in mathematics and economics from St. Lawrence University and his master’s degree in civil engineering from Syracuse University. Dale is a member of the firm’s Bridge Group. GARY C. DOWNS has been promoted to IT administrator III. He received his associate degree in information technology from Bryant & Stratton. WILLIAM F. FINCH has been promoted to engineer III. He received his bachelor’s degree in civil engineering from Syracuse University. Finch is a member of the firm’s Transportation Group. JOELLE FELBER has been promoted to office assistant. NICHOLAS R. JOHNSON has been promoted to industrial hygienist I. He earned his bachelor’s degree in environmental studies from SUNY-ESF. Johnson is a member of the firm’s Environmental Group. MAXWELL A. KLASS has been promoted to engineer II. He received his bachelor’s degree in civil engineering from Syracuse University. Klass is a member of the firm’s Solid Waste Group. ASHLYN A. MAURER has been promoted to engineer II. She received her bachelor’s degree in environmental resources engineering from SUNY-ESF. Maurer is a member of the firm’s Sustainable Planning & Design Group. RYAN D. O’MARA has been promoted to engineer III. He received his bachelor’s degree in environmental engineering from the University at Buffalo. He is a member of the firm’s Water/Wastewater Group. EMILY K. PROCOPIO has been promoted to engineer II. She received her bachelor’s degree in environmental engineering from Syracuse University. Procopio is a member of the firm’s Water/Wastewater Group. NICHOLAS J. SHRIMPTON has been promoted to engineer III. He received his associate degree in engineering science from Onondaga Community College and his bachelor’s degree in civil engineering from Syracuse University. Shrimpton is a member of the firm’s Transportation Group.
Delta Engineers, Architects, & Land Surveyors, DPC
Delta Engineers, Architects, & Land Surveyors, DPC, a multidisciplinary architectural and engineering firm, acquired Haas Landscape Architects (HLA) of Binghamton. The new Delta team members include MICHAEL HAAS, the new director of landscape architecture at Delta. He received his bachelor’s degree in environmental studies and his bachelor’s degree in landscape architecture from SUNY-ESF and served
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Delta Engineers, Architects, & Land Surveyors, DPC, a multidisciplinary architectural and engineering firm, acquired Haas Landscape Architects (HLA) of Binghamton. The new Delta team members include MICHAEL HAAS, the new director of landscape architecture at Delta. He received his bachelor’s degree in environmental studies and his bachelor’s degree in landscape architecture from SUNY-ESF and served as principal of Haas Landscape Architects since 1990.
BARBARA CONSTABLE has joined the Endwell office as an assistant landscape architect. She has a master’s degree in landscape architecture from the University of Massachusetts in Amherst and a bachelor’s degree in accounting from Binghamton University. Constable has been certified in erosion and sediment control training by the NYSDEC.
JACOB VON MECHOW has joined the Endwell Office as an assistant landscape architect. He received his bachelor’s degree in landscape architecture from SUNY-ESF. and has also been certified in erosion and sediment control training by the NYSDEC.
EILEEN HEATON has joined the Endwell office as an administrative assistant. She has a bachelor’s degree in early secondary math education and a master’s degree in elementary education from SUNY Cortland. Heaton taught for more than 30 years at the Catholic Schools of Broome County.
Nascentia Health has added the following individuals to its team of health-care professionals. For the Certified Home Health Agency (CHHA): JOSEPH CHEVRETTE, senior manager of IT systems & infrastructure; DAVID HUNTER, registered nurse; DOUGLAS MORSE, enterprise application administrator; MARY BETH MURPHY, regulatory & reimbursement coordinator; CASEY RULISON, registered nurse; KELLY SCRANTON, director of health information
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Nascentia Health has added the following individuals to its team of health-care professionals. For the Certified Home Health Agency (CHHA): JOSEPH CHEVRETTE, senior manager of IT systems & infrastructure; DAVID HUNTER, registered nurse; DOUGLAS MORSE, enterprise application administrator; MARY BETH MURPHY, regulatory & reimbursement coordinator; CASEY RULISON, registered nurse; KELLY SCRANTON, director of health information management; ROSALIE TELLER, quality assurance coordinator; AMANDA WILBER, registered nurse; ERICKA WILLIAMS, registered nurse; and KATHY WOOD, clinical applications assistant. For Licensed Home Care Service Agency (LHCSA) as home health aides: PAMELA COULTER, KATIE DINGMAN, MAUREEN KOSTADINOV, JOSE PEDROSO, MARJORIE REID, ZAIRYS RODRIGUEZ GONZALEZ, KATHLEEN ROTH, MARIVIS VINCENT, and JUREINA WILLIAMS. For the Managed Long-Term Care Program (MLTC): AMANDA AKIN, care manager; ANGELA BENDYK, transportation member services representative; LOUISE BROWN, administrative assistant; TERESA BUSH, care manager; PEGGY CANFIELD, care manager; AMBER FERRETTI, care manager; DIANNE FREDSELL, care coordinator; TIFFANY GARY, Spenddown specialist; TAYLOR GINESTRO, general clerk; SARAH PARKHURST, transportation member services representative; TERRI PAYNE, care manager; JENNIFER PRITCHARD, quality assurance coordinator; JULIE RHOADES, care coordinator; DAMARAH VANDEWALKER, care manager; PAULA WHITEHOUSE, utilization review coordinator; PENELOPE WILLIAMS-CARRIERI, provider relations coordinator; MICHELLE WORKS, billing & health claims specialist; and CHIARA WRIGHT, transportation member services representative. ν

DeFrancisco blocks $15 million grant for NexGen, says he wants disclosure first
DeWITT, N.Y. — State Sen. John DeFrancisco (R–DeWitt) has put the brakes on a $15 million New York State grant for a high-tech company in

Syracuse corporation counsel Price steps down, replaced by Smith
Price was appointed to the role of corporation counsel at the end of December after a 40-year career practicing business and corporate law. According to

Le Moyne College selects ProLiteracy founder, Colvin, as commencement speaker
SYRACUSE, N.Y. — Le Moyne College has chosen Ruth Johnson Colvin, founder of the nonprofit ProLiteracy Worldwide, as the speaker for its 68th commencement ceremony
Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.