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McDaniel begins new role as president of Tompkins County Area Development
ITHACA — Heather McDaniel had been serving as vice president and director of economic development for Tompkins County Area Development (TCAD). On Sept. 4, McDaniel started her new role as president of the organization, succeeding Michael Stamm, who has retired. The TCAD board of directors on Sept. 4 announced McDaniel’s new role. The nonprofit TCAD […]
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ITHACA — Heather McDaniel had been serving as vice president and director of economic development for Tompkins County Area Development (TCAD).
On Sept. 4, McDaniel started her new role as president of the organization, succeeding Michael Stamm, who has retired.
The TCAD board of directors on Sept. 4 announced McDaniel’s new role.
The nonprofit TCAD has acted as Tompkins County’s economic-development organization since its founding in 1964. The organization says its mission is to “build a thriving and sustainable economy that improves the quality of life in Tompkins County by fostering the growth of business and employment.”
John Rudd, who chairs the TCAD board, also served as chair of a nine-member search committee that worked with Waverly Partners, a national executive-search firm, in the search process.
“The board is very pleased that Heather McDaniel will be succeeding Michael Stamm as president of Tompkins County Area Development. Heather has been a key contributor at TCAD for over a decade, which will make this a very smooth leadership transition. The organization is in a very good place thanks to Michael’s 33 years of dedicated leadership. We congratulate Heather as she assumes the duties of president,” Rudd said in a TCAD news release.
Besides his role on the TCAD board, Rudd is also president & CEO of Cayuga Health System and Cayuga Medical Center.
McDaniel has spent the last 11 years at TCAD, joining the organization as Empire Zone Coordinator in 2007, becoming director of economic-development services in 2008, and VP in 2014. She previously worked for the Tompkins County Department of Planning.
“I am excited to begin my next chapter at TCAD, leading the team to meet the economic challenges our community faces over the next decade. I firmly believe there is great potential for business growth and expansion here. My goal will be to work collaboratively with public and private sector stakeholders to maximize our success,” McDaniel said in the release.
Prior to coming to Ithaca, McDaniel worked in cooperative housing and redevelopment in New York City and began her career with Cushman Realty in Los Angeles.
McDaniel earned a bachelor’s degree in sociology from the University of California-Berkley and a master’s degree in urban planning from New York University’s Robert F. Wagner Graduate School of Public Service.
Making Your Sales Proposal a Winner
What to do before, during, and after presenting To put the importance of sales proposals in proper perspective, they are far more than a vehicle for conveying your message. They are your message. Sadly, proposals that could be winners are often rejected. They may be filled with information, but the message gets lost and they fail to
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What to do before, during, and after presenting
To put the importance of sales proposals in proper perspective, they are far more than a vehicle for conveying your message. They are your message. Sadly, proposals that could be winners are often rejected. They may be filled with information, but the message gets lost and they fail to capture the recipient’s imagination.
To make sure your proposals get the attention they deserve, it helps to view them in three phases — before, during, and after the presentation. Each one plays a part in moving your proposal closer to winning the business.
Preparing your proposal
Proposals should be easy to follow. But watch out: What’s clear to you, can be a mystery to others. Stay away from jargon, too. The ability to explain something simply earns you points.
How you structure your proposal makes a difference. Whether someone is reading or listening to it, organize it so the main points stand out. Of all proposal outlines, “Problem-Solution” works well because it keeps the focus where it belongs — on the customer.
The problem expresses your understanding of what the customer wants to correct, implement, or improve. It’s your grasp of the situation, so it’s critical to get it right because your credibility is at stake. If you fail to read the problem correctly, you’re done. So, take it seriously and present a clear, thoughtful, and complete understanding of what the customer wants to accomplish. The way you handle the problem lets customers know if you want to solve it or just sell them something.
If you’ve described the problem accurately, the customer will pay close attention to your solution. You want it to be viewed as thoughtful, efficient, and cost effective. A good way to do this is by proposing options, preferably three. This way you avoid putting all your eggs in one basket, which makes it easy to get your proposal turned down. With options, you can argue the benefits and limitations of each one in terms of good, better, and best or low, medium, and high cost, for example.
Offering options has another plus. It opens the door for involving the customer in a helpful give-and-take, rather than putting you in the position of defending just one solution. That’s not all. Options can also help uncover issues the customer may not have considered.
Presenting your proposal
For many presenters, their proposal can be more important than how they present it. This is a huge mistake. They’re a whole package. In the customer’s mind, you and your proposal are one. If one is weaker than the other, the proposal suffers. It’s your show, so do everything possible to position it to your advantage. Here’s how to do it:
– Set the stage. Don’t allow your customer to guess where you’re going. Make it clear you understand the customer’s problem and lay it out clearly. Then, indicate that you and your solution reflect your company’s competence for solving it.
– Maintain eye contact with your customer. You want to make your presentation an engaging experience for you and the customer. This is why handing out hardcopy is a mistake; do it at the end. You want the customer to listen carefully and not be distracted by flipping back-and-forth through the proposal looking for the cost information. When you lose eye contact, you lose control. If you use PowerPoint, don’t replicate your proposal, maintain eye contact by using only a few key words on each slide.
– Communicate confidence. Your proposal is designed to be persuasive. You’ve built your case as your presentation moves from understanding the problem to an on-target solution and then to the climax of asking for the order. At no point in the presentation is confidence more critical than it is here. This is where the last impression is the lasting one.
If the customer perceives your presentation as the expression of who and what you are, you’re well on your way to winning.
Following up after presenting your proposal
Follow-up is often a presentation’s forgotten phase. Yet, it’s the most important. The show is over. You worked to maintain control and now you’ve lost it. Your presentation’s fate is now in the customer’s hands.
Sure, you’ll find a way to thank your customer for the opportunity to make a presentation. Even though you should do it because it is only polite, it seems rather weak and ineffective. Some way or other, you want do more, but not something inappropriate. But now is not the time for a sales pitch. Stay on message. Since it’s likely your customer is considering several proposals, your task is making yours stand out. Simply and clearly in a few sentences (keep it short), reaffirm the accuracy of your problem analysis, along with the benefits of your solution. No waffling. You believe in your proposal, so stand by it.
From start to finish, from preparation to presentation to follow-up is a seamless process that can make your proposal a winner.
John Graham of GrahamComm is a marketing and sales strategist-consultant and business writer. He is the creator of “Magnet Marketing,” and publishes a free monthly eBulletin, “No Nonsense Marketing & Sales Ideas.” Contact him at jgraham@grahamcomm.com or johnrgraham.com

N.Y., Canada sign 15-year extension to co-manage hydropower project
The New York Power Authority and Ontario Power Generation will continue to share management of the Moses-Saunders Power Dam for another 15 years. The collaboration in the extended agreement involves the St. Lawrence-FDR Power Project in Massena and the R.H. Saunders Generating Station in Cornwall, Ontario, the office of Gov. Andrew Cuomo said in a
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The New York Power Authority and Ontario Power Generation will continue to share management of the Moses-Saunders Power Dam for another 15 years.
The collaboration in the extended agreement involves the St. Lawrence-FDR Power Project in Massena and the R.H. Saunders Generating Station in Cornwall, Ontario, the office of Gov. Andrew Cuomo said in a news release.
The structure spans the St. Lawrence River between Northern New York and Ontario.
The ceremony for the joint-agreement signing happened during a 60th anniversary celebration of the American and Canadian hydroelectric-power projects at the Moses-Saunders Dam on Aug. 24.
“The Moses-Saunders Dam is an engineering marvel that provides clean, renewable hydropower to New Yorkers across this great state as well as to our Canadian neighbors,” Cuomo said in the release. “This renewed partnership will continue to benefit future generations of New Yorkers and Canadians by providing a reliable and sustainable source of clean energy.”
The joint-works agreement outlines the shared responsibilities of the New York Power Authority and Ontario Power Generation in jointly managing the hydroelectric-power dam. The responsibilities include monitoring water flow, implementing maintenance practices, and sharing equipment and services.
“For decades, we have worked with our American counterparts to generate clean power from the St. Lawrence River in an environmentally and socially conscious manner. I’m proud of the hard work by the women and men that worked at the station to keep it running safely and reliably over the last 60 years,” Jeffrey Lyash, president and CEO of Ontario Power Generation, said in Cuomo’s release.
More than 70 percent of the electricity the New York Power Authority produces is “clean, renewable” hydropower, with roughly 30 percent of that coming from the St. Lawrence-FDR Power Project, Cuomo’s office said.
The project stretches over the St. Lawrence River Valley for more than 30 miles and includes two control dams upstream and 16 turbine-generators. The project also includes thousands of acres of public parkland along the river for recreational enjoyment and wildlife preservation, the release noted.
Clarkson, Alfred to use $50K FuzeHub grants for work with manufacturers
FuzeHub, an Albany–based nonprofit, has awarded Clarkson University and Alfred University separate $50,000 grants for their work with manufacturing firms. FuzeHub says it provides small to medium-sized manufacturing companies in New York with “guided access to a network of technical and business resources.” The Clarkson and Alfred grants are among close to $300,000 that FuzeHub
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FuzeHub, an Albany–based nonprofit, has awarded Clarkson University and Alfred University separate $50,000 grants for their work with manufacturing firms.
FuzeHub says it provides small to medium-sized manufacturing companies in New York with “guided access to a network of technical and business resources.”
The Clarkson and Alfred grants are among close to $300,000 that FuzeHub awarded six projects in this year’s second round of funding through the Jeff Lawrence Innovation Fund.
As part of the fund, FuzeHub offers two rounds of manufacturing grants each year.
The grant recipients in the second round plan to add almost 100 new jobs to both established businesses and startup companies across New York over the next two years.
“The manufacturing grants continue to be a valuable resource for [nonprofit] and industry collaborations and there is no shortage of quality applications coming into the program,” Julianne Clouthier, industry-engagement manager for FuzeHub, said in a news release. “The latest round of awardees continues to signify the tremendous amount of innovation that exists throughout New York State, and the impact of these awards will provide a pathway to increased jobs and business growth.”
Clarkson grant
Clarkson University’s Shipley Center for Innovation will use its $50,000 grant for installation of a paint booth in Clarkson’s Damon Hall.
Damon Hall is one of three buildings that make up the North Country Business lncubator network. It has been renovated to house light manufacturing startups, including LC Drives, the incubator’s “flagship tenant.” The firm is developing manufacturing processes and needs a paint booth to make its product.
Besides helping LC Drives, the paint booth will also provide “long-term benefits” for future manufacturing startups in the region, “including some that are already in the pipeline,” per the release.
Alfred grant
Alfred University will use its funding in its work with Free Form Fibers, LLC (FFF), a company working to develop a “critical concept design” for a fiber-manufacturing facility in New York.
It will prepare FFF for investment and scale-up of its approach that uses laser chemical vapor deposition (LCVD) to grow a “variety of value added” fibers, FuzeHub said.
Holly Shulman, a professor at Alfred University, will serve as principal investigator, leading a design team of engineering students to work with FFF to “analyze facility needs to accommodate a completely new concept in fiber manufacturing.”
The group will specify the physical and technical parameters of laser banks, power, cooling, gas handling, and analytical equipment, with a goal of minimizing handling and optimizing process flow, per the release.
Jeff Lawrence Fund
FuzeHub awarded the funding from the Jeff Lawrence Innovation Fund.
Lawrence, who died in 2015, was a top executive at the Albany–based Center for Economic Growth, the manufacturing extension partnership (MEP) center for the Capital Region, and a supporter of New York manufacturing and entrepreneurial communities.
The manufacturing-innovation fund, which was established with $1 million annually for five years, supports activities designed to “spur technology development and commercialization” across New York state.
FuzeHub is administering the fund as part of its role as the Empire State Development (ESD)-designated statewide MEP center. As part of the fund, FuzeHub offers manufacturing-innovation grants.
The grants are available to New York nonprofit organizations, including higher-education institutions, proposing “innovative” projects involving small and mid-sized manufacturers or early-stage companies, FuzeHub said. ν

DEC reports record-breaking fishing in Lake Ontario
New York State Department of Environmental Conservation (DEC) Commissioner Basil Seggos on Aug. 30 announced that fishing for trout and salmon in Lake Ontario has set records this year, with experienced anglers reporting “some of the best fishing in decades.” “The New York waters of Lake Ontario provide a world-famous recreational fishery for trout and
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New York State Department of Environmental Conservation (DEC) Commissioner Basil Seggos on Aug. 30 announced that fishing for trout and salmon in Lake Ontario has set records this year, with experienced anglers reporting “some of the best fishing in decades.”
“The New York waters of Lake Ontario provide a world-famous recreational fishery for trout and salmon, and fishing has been exceptional this summer,” Seggos said in a news release. “Preliminary results from the Lake Ontario Fishing Boat Survey indicate that fishing for Chinook salmon has been outstanding along the entire New York shoreline.”
The DEC said fishing success is measured by “catch rate,” which is the number of fish caught per boat trip. The catch rate for Chinook salmon from April through June set a record that was 227 percent above the previous five-year average. The catch rate for all trout and salmon fish species combined also surpassed the previous record high, more than 37 percent above the previous five-year average, according to the department.
Fishing for brown trout and coho salmon has also been “excellent” in 2018, with catch rates 38 percent and 21 percent higher than their respective, previous five-year averages. Atlantic salmon represent a relatively small portion of the Lake Ontario fishery, but catch rates for these fish were 73 percent above the previous five-year average.
“This is the second year in a row that the take of Chinook has been above average at Oswego, as reported by Council members. There are so many variables that can and do affect the quality of the fishing opportunities we have,” Chuck Parker, president of the New York State Conservation Council (NYSCC), said in the DEC release. “We at the NYSCC recognize that the science-based management practices of the DEC’s Bureau of Fisheries are an integral force in sustaining the New York’s world class Lake Ontario fishery.”
Captain Vince Pierleoni, of Olcott, added, “It’s the best Chinook fishing I’ve seen since 1989.”
Fishing for Chinook salmon and brown trout has been strong in Eastern Lake Ontario with large numbers of fish caught all along the shoreline. Oswego produced a 28.1-pound Chinook salmon that won the grand prize in the Spring Lake Ontario Counties Trout and Salmon Derby, the release stated.
Lake Ontario and its embayments and tributaries comprise more than 2.7 million acres and support populations of fish, including a variety of trout, salmon, bass, walleye, yellow perch, and panfish.
A recent statewide angler survey estimated that more than 2.6 million angler days were spent on Lake Ontario and major tributaries. The estimated value of these fisheries exceeded $112 million annually to local economies.
Additional information about fishing Lake Ontario can be found on DEC’s website: https://www.dec.ny.gov/outdoor/47535.html.
NYSERDA designates Syracuse a “Clean Energy Community”
Honored for reducing energy consumption, cutting costs SYRACUSE — The New York State Energy Research and Development Authority (NYSERDA) has designated the City of Syracuse a “Clean Energy Community.” NYSERDA is “recognizing the city’s leadership in reducing energy use, cutting costs, and driving clean energy locally,” the City of Syracuse said in an early
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Honored for reducing energy consumption, cutting costs
SYRACUSE — The New York State Energy Research and Development Authority (NYSERDA) has designated the City of Syracuse a “Clean Energy Community.”
NYSERDA is “recognizing the city’s leadership in reducing energy use, cutting costs, and driving clean energy locally,” the City of Syracuse said in an early August news release.
The authority awarded the designation after the city completed four “high-impact,” clean-energy actions identified by NYSERDA as part of the Clean Energy Communities Program. In addition, the designation gives Syracuse the chance to apply for up to $150,000 toward additional clean-energy projects, “with no local cost share.”
“We want to lead by example and be more energy efficient, use renewable energy, and encourage more sustainable development,” Syracuse Mayor Ben Walsh said. “These steps would be a lot harder to take without the help of Gov. Cuomo and the assistance of NYSERDA.”
The four “high-impact,” clean-energy actions that Syracuse completed included the use of multiple, compressed natural gas vehicles in the municipal fleet.
Second, it organized the Solarize campaign with the Central New York Regional Planning and Development Board, a program that helped local homeowners “explore the viability of powering their homes with on-site solar.”
Third, the city is also using the New York State unified solar permit for rooftop solar installations. The form, which is available for statewide use, gives rooftop solar installers “more consistency” in the permitting process from one municipality to another.
Fourth, the city is benchmarking energy use for city-owned buildings. Under this ordinance, Syracuse committed to tracking energy use for city-owned and occupied buildings and will post performance data to its website “every year.”
“I applaud the City of Syracuse for its actions incorporating renewable energy and energy efficiency into the core of its operations to help cut costs and reduce energy consumption,” Alicia Barton, president and CEO of NYSERDA, said in the release. “Communities across the state play a vital role in driving Gov. Cuomo’s nation-leading commitments to reduce greenhouse gases, thereby ensuring a cleaner, greener New York.”
About the initiative
Gov. Andrew Cuomo announced the $16 million Clean Energy Communities Program in August 2016. It offers grants to eligible municipalities to implement energy-efficiency, renewable-energy, and sustainable-development projects in their communities.
Cities, counties, towns, and villages that complete at least four of 10 “high-impact” clean-energy actions are designated Clean Energy Communities and are eligible to apply for funding of up to $250,000 with no local cost share and the option of receiving up to 25 percent paid in advance to support additional clean-energy projects.
At least two of the four actions must have been completed after Aug. 1, 2016. NYSERDA is accepting applications for funding on a rolling basis through Sept. 30, 2019, or until funds are exhausted, “whichever comes first.”
Funding is available through the clean-energy fund and the regional greenhouse-gas initiative.
Other steps
Additional clean-energy action items that communities can pursue to earn the designation include providing energy code-enforcement training to code officers.
They can also work on implementing community choice aggregation so residents can have “greater choice and control over energy use a group.”
Communities can also earn Climate Smart Communities certification through the New York State Department of Environmental Conservation for developing a “comprehensive” program to reduce their carbon footprint and improve the environment.
They can also perform energy efficiency and renewable-energy upgrades on municipal buildings.
In addition, communities can establish an Energize NY finance program that enables long-term, affordable property assessed clean energy financing for energy efficiency and renewable-energy projects at commercial buildings and nonprofits.
They can convert streetlights to energy-efficient, light-emitting diode (LED) technology.
Once all funding is exhausted for large or small/medium categories in a region, local governments designated a Clean Energy Community are eligible to apply for a $5,000 grant, “on a first-come, first-serve basis until such funds are exhausted.”
Clean Energy Community coordinators are also available “at no charge” to help communities to develop and prioritize clean-energy goals; access easy-to-use resources such as guidance documents and case studies; and take advantage of available funding and technical assistance opportunities, the state says.

Dannible & McKee readies for October manufacturing conference
SYRACUSE — Dannible & McKee, LLP is preparing for its annual manufacturing conference with events scheduled in Syracuse and Endicott. The Syracuse–based accounting firm will hold its Central New York manufacturing conference at the Embassy Suites by Hilton at Destiny USA on Oct. 18. Its Southern Tier conference is set for Oct. 25 at the
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SYRACUSE — Dannible & McKee, LLP is preparing for its annual manufacturing conference with events scheduled in Syracuse and Endicott.
The Syracuse–based accounting firm will hold its Central New York manufacturing conference at the Embassy Suites by Hilton at Destiny USA on Oct. 18. Its Southern Tier conference is set for Oct. 25 at the Huron Campus Auditorium in Endicott.
Both events are scheduled between 8 a.m. and Noon and have no registration fee, per an Aug. 30 email about the events. Those interested can register for either event at the Dannible & McKee website.
The manufacturing conference is designed to provide “valuable insight and best practices to help manufacturers succeed.” This year’s event will include presentations from experts on the latest industry trends and economic outlook, plant floor optimization, implementing and managing cycle count, and tax-reform provisions impacting the manufacturing industry. A continuing professional education (CPE) credit will be offered.
Presentation topics
Randy Wolken, president and CEO of the Manufacturers Association of Central New York (MACNY) will speak on the topic. “New York State Manufacturing: Outlook and Opportunities for the Future.” His presentation will provide an update on the current outlook of manufacturing in New York and highlight the opportunities for growth, as well as the challenges that lie ahead.
Attendees will also receive a free copy of Wolken’s book, “Present-Future Leader: How to Thrive in Today’s Economy.”
Another presentation will focus on the “Tax Cuts and Jobs Act of 2017” and how it will affect manufacturing businesses and their shareholders.
The conference also includes “Striving for Excellence Through Lean Transformation,” which will outline key strategies; defines a “road map”; and describes “avoiding potential pitfalls in achieving operational excellence” through lean transformation.
Another presentation topic, “Implementing an Effective Cycle Counting Program,” will focus on sharing best practices for managing a cycle-count program that works for your company. Having an effective cycle-counting program can increase inventory accuracy; improve record-keeping; contribute to profitability; and may even allow for the “reduction or elimination” of your annual physical-inventory count, according to Dannible & McKee.
New York milk production rises slightly in July
New York dairy farmers produced 1.284 billion pounds of milk in July, up 0.6 percent from 1.276 billion pounds in the year-ago period, the USDA’s National Agricultural Statistics Service (NASS) recently reported. Production per cow in the state averaged 2,065 pounds in July, up 0.6 percent from 2,045 pounds a year prior. The number of
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New York dairy farmers produced 1.284 billion pounds of milk in July, up 0.6 percent from 1.276 billion pounds in the year-ago period, the USDA’s National Agricultural Statistics Service (NASS) recently reported.
Production per cow in the state averaged 2,065 pounds in July, up 0.6 percent from 2,045 pounds a year prior.
The number of milk cows on farms in New York state totaled 622,000 head in July, down slightly from 624,000 head in July 2017, NASS reported.
New York dairy farmers received an average milk price of $16.90 per hundredweight in June, up 50 cents from May, but down 70 cents from June 2017.
In neighboring Pennsylvania, dairy farmers produced 902 million pounds of milk in July, down 0.7 percent from 908 million pounds in July 2017, according to the report.
Tompkins County adds 11 electric-vehicle charging stations
ITHACA — The New York State Energy Research and Development Authority (NYSERDA) recently announced that Tompkins County has installed 11 new electric-vehicle charging stations as it seeks to become the first “Electric Vehicle Model County” in New York state. The installations are part of the state’s Electric Vehicle Accelerator initiative, a pilot project to help
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ITHACA — The New York State Energy Research and Development Authority (NYSERDA) recently announced that Tompkins County has installed 11 new electric-vehicle charging stations as it seeks to become the first “Electric Vehicle Model County” in New York state.
The installations are part of the state’s Electric Vehicle Accelerator initiative, a pilot project to help municipalities become models for electric-vehicle use and supports Gov. Andrew M. Cuomo’s goal to reduce greenhouse-gas emissions 40 percent by 2030, according to a NYSERDA news release. Administered by the authority, the Electric Vehicle Accelerator initiative was created to help municipalities build electric-vehicle ecosystems. Tompkins County is the second municipality to participate after the City of Rochester launched its pilot last year. Both are partnering with local organizations and businesses as part of the project.
“With every new electric vehicle charging station installed, New Yorkers are finding it easier than ever to drive clean and drive electric. I congratulate Tompkins County for being a leader in making electric vehicles a cornerstone of their efforts to fight climate change …,” Alicia Barton, president and CEO of NYSERDA, said in the release.
Making Excuses Is Lethal For Many Entrepreneurs
“Stop making excuses.” Many of us heard that from parents growing up. Children often were spanked or put in timeout for making excuses, and teenagers endured a loss of privileges. But in the business world, the consequences for making excuses can be much more lethal. Entrepreneurs who make excuses are not the kind of leaders who inspire
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“Stop making excuses.” Many of us heard that from parents growing up. Children often were spanked or put in timeout for making excuses, and teenagers endured a loss of privileges.
But in the business world, the consequences for making excuses can be much more lethal.
Entrepreneurs who make excuses are not the kind of leaders who inspire others to follow them into the unknown. Making excuses can be deadly to any business, but especially to new businesses trying to capture new territory.
For some people, making excuses becomes a way of life, but beating that addiction can be an indicator of future success.
Freeing yourself from excuses is incredibly liberating and a driver in success. When we don’t get the job done, or the deal falls through, we start searching for all the outside forces that conspired against us. Especially in a larger organization, shifting blame seems like a painless, simple process. We blame John and he can blame Jane and, in the end, nobody is to blame, right? Wrong.
Entrepreneurs must have the maturity and motivation to accept responsibility for their actions, whether they produce success or failure. Accepting responsibility for a failure may not be easy, but it impacts an entrepreneur’s sphere of influence more than most realize.
These are suggested remedies for entrepreneurs who may wonder if they are making too many excuses in their businesses.
Set the example
Your employees will know if you are making excuses and so will your customers. They are watching how you handle situations more than you realize.
Protect your personal reputation
Many entrepreneurs start their businesses with the help of family and friends. For most small-business people, their personal reputation is inextricably tied to their company’s reputation. If you are known as a person who makes a lot of excuses, many people will not want to do business with you.
Take time to reflect
You should be willing to conduct self and team examinations to learn from your failures.
Regardless of what business an entrepreneur is in, it’s important that when wins and losses come, the entrepreneur should be the first to accept blame, and the last to accept credit.
Peter J. Strauss (www.peterjstrauss.com) is an attorney, captive insurance manager, and author of several books, including most recently “The Business Owner’s Definitive Guide to Captive Insurance Companies.”
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