Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.

Pathfinder names Gordon VP, information security officer
OSWEGO — Pathfinder Bank announced it has appointed Shari Gordon as VP and information security officer. In this new role, Gordon will manage the bank’s information security program and review controls and events related to data management and cybersecurity. She will also continue to identify threats and controls to support the overall risk-management strategies of […]
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
OSWEGO — Pathfinder Bank announced it has appointed Shari Gordon as VP and information security officer.
In this new role, Gordon will manage the bank’s information security program and review controls and events related to data management and cybersecurity. She will also continue to identify threats and controls to support the overall risk-management strategies of Pathfinder, the bank said in a news release.
“We are pleased to acknowledge Shari’s hard work with this promotion,” Daniel Phillips, senior VP and chief information officer, said in the release. “Her work ethic and determination, along with over three decades in the banking industry, have been beneficial to the course we have set for our organization’s future.”
Before joining Pathfinder Bank in 2010, Gordon served as VP and Bank Secrecy Act (BSA) officer and security officer at Alliance Bank. She also held multiple titles during her time at Oswego County National Bank, including assistant VP and compliance officer. Gordon also acted as the BSA officer, security officer, and CRA (Community Reinvestment Act) officer.
Pathfinder Bank is a state-chartered commercial bank headquartered in Oswego, with 10 full-service branches located in its market areas of Oswego and Onondaga counties, according to its website.

Industrial distribution facility near Watertown sold for $630,000
PAMELIA — The 28,000-square-foot industrial distribution facility located on 3.22 acres at 25121 State Route 3 in the town of Pamelia was recently sold. Chamberlain LLC purchased the property in late April for $630,000 from MDD LLC. Christopher Clark, of Cushman & Wakefield/Pyramid Brokerage Company, exclusively marketed the property and facilitated this transaction, the real-estate
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
PAMELIA — The 28,000-square-foot industrial distribution facility located on 3.22 acres at 25121 State Route 3 in the town of Pamelia was recently sold.
Chamberlain LLC purchased the property in late April for $630,000 from MDD LLC.
Christopher Clark, of Cushman & Wakefield/Pyramid Brokerage Company, exclusively marketed the property and facilitated this transaction, the real-estate firm said in a release.
The property, located within the Watertown school district, is assessed at $420,000 for 2019 and has a full market value of $736,842, according to the Jefferson County Real Property Tax Services website.

Artic Island & Broadway Café business and property have a new owner
SYRACUSE — The Artic Island & Broadway Café located at 210 West Seneca Turnpike in Syracuse, was recently sold. Melissa Menon purchased the business along with the 4,393-square-foot building in May. Samuel Vulcano of Cushman & Wakefield/Pyramid Brokerage Company exclusively represented the marketing of the property and facilitated the sale on behalf of the seller,
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
SYRACUSE — The Artic Island & Broadway Café located at 210 West Seneca Turnpike in Syracuse, was recently sold. Melissa Menon purchased the business along with the 4,393-square-foot building in May.
Samuel Vulcano of Cushman & Wakefield/Pyramid Brokerage Company exclusively represented the marketing of the property and facilitated the sale on behalf of the seller, 210 West Seneca Turnpike LLC., the real-estate firm said in a news release. It did not provide financial terms for either the property sale or business sale.
Onondaga County’s online property records show the 0.55-acre property was sold for $400,000 on May 29. The new owner is listed as Joy 108, LLC of Syracuse. The prior owner is listed as 210 West Seneca Turnpike, LLC.
Some recent tweets that came across the @cnybj Twitter feed, offering various small business, tech, HR, career, and personal tips. SBA @SBAgovKnowing your customer is a vital part of effectively selling your product or service. Launch SBA’s free online training for tools and resources to understand your customer and increase sales — ow.ly/hwsn50uHwXp NFIB @NFIBIf
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Some recent tweets that came across the @cnybj Twitter feed, offering various small business, tech, HR, career, and personal tips.
SBA @SBAgov
Knowing your customer is a vital part of effectively selling your product or service. Launch SBA’s free online training for tools and resources to understand your customer and increase sales — ow.ly/hwsn50uHwXp
NFIB @NFIB
If the Raise the Wage Act becomes law, @NFIBResearch estimates that there will be more than 6 million fewer jobs in the United States in 2029. Read the full report: bit.ly/2Snfkrt
PwC @PwC
CEO digital acumen correlates with company financial performance. How’s yours? Read our new report: pwc.to/CEO_AI-19
Insane Tech @InsaneTechUK
#AI solves #Rubik’s cube in under a second (via @Mashable) buff.ly/2SkAhmU
Yemi @Yemi_RISE
3 Key Trends Shaping Modern Social Media Marketing https://www.myfrugalbusiness.com/2017/04/key-trends-shaping-social-media-marketing.html
Mitch Mitchell @Mitch_M
Optimizing Old Blog Posts (http://www.imjustsharing.com/optimizing-old-blog-posts/) #blogging #SEO #keywords
Hancock Estabrook @HancockLawLLP
Labor & Employment Law Alert: Governor Cuomo Signs Salary History Ban and Equal Pay Amendments into Law, read more from attorney Emily A. Middlebrook. http://bit.ly/2xNhIhx
ezClocker @ezClocker
How to Hire Good Seasonal Employees: http://bit.ly/2KtIBQT by @ktravis25 via @ezClocker #smallbiz #hiring
SkillsUSA @SkillsUSA
Always make sure to sell yourself in an interview. Don’t be afraid to highlight any awards, associations, learned skills or unique experiences that set you apart from your peers.
Mark C. Crowley @MarkCCrowley
The trifecta of employee discontent: One-third of US workers seriously considered quitting their job in the last 3 months finds a new CNBC survey. The common-denominators: they feel underpaid, undervalued & lack opportunities for professional growth & promotion.
The Startup Nerd @Startup_Nerd
The top 5 hard skills to future-proof your #career, according to @LinkedIn: #CloudComputing, #ArtificialIntelligence, Analytical Reasoning, People Management, #UXDesign
Hannah Morgan @careersherpa
How to Reach Out to Someone Whose Career You Admire by @dorieclark: buff.ly/2Si1V3K #networking #outreach
Pulte Homes @PulteHomes
Been working from home lately? Upgrade your home office with these five design #tips and boost your productivity. http://bit.ly/2SiVOwb
Geri Brewster @dietstuff
Time for a list of healthy eating #tips. http://hlty.us/6Hnb

Morse Manufacturing begins new chapter in company history with move to Salina
SALINA — Nate Andrews and his father, Robert, have had “many compelling offers over the years” from other states and countries to consider relocating Morse Manufacturing. “Nowhere else can we find the quality of employee that we have standing in the back of this room right now,” Nathan (Nate) Andrews, the firm’s president, said as
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
SALINA — Nate Andrews and his father, Robert, have had “many compelling offers over the years” from other states and countries to consider relocating Morse Manufacturing.
“Nowhere else can we find the quality of employee that we have standing in the back of this room right now,” Nathan (Nate) Andrews, the firm’s president, said as Morse Manufacturing on July 17 formally opened the company’s new 120,000-square-foot facility at 103-105 Kuhn Road in the town of Salina.
Morse Manufacturing, which produces drum-handling equipment, had previously operated in a 35,000-square-foot building at 727 W. Manlius St. in the village of East Syracuse. It had been located there since 1953, Andrews told those gathered for the formal opening ceremony.
CBD Construction served as the construction manager and Brian Manthey was the architect on the project, Morse Manufacturing said.
The project cost $7.5 million, including renovations to the 120,000-square-foot building, site work, and landscaping, according to Onondaga County. Empire State Development is providing a $500,000 capital grant for the expansion project.
“We’re glad that we were able to provide some assistance to encourage you to grow here,” James Fayle, regional director of Empire State Development, said in his remarks at the formal-opening event.
Morse is a third-generation family business. It was founded locally in 1923.
“My grandfather, Ralph Andrews, joined the company in 1943 and eventually bought the business,” Nate Andrews said in his remarks at the event. “My grandfather had the foresight to realize there was a need in the market for industrial products that can handle drums.”
Ralph Andrews invented the product category drum-handling equipment, his grandson noted. As his remarks continued, Nate Andrews told the audience that his father, Robert, joined the firm in 1969. “He expanded the product offerings to more than 100 different variations of drum-handling equipment,” Andrews said of his father’s work with the company.
Morse Manufacturing says it has been known for decades as the “Specialist in Drum Handling.” In addition to its broad product line, the firm also offers customers a dealer support network.

Tioga Downs, FanDuel formally open sports-betting venue
NICHOLS — FanDuel Group has recently opened the company’s first retail sportsbook in New York state, located at Tioga Downs Casino Resort in Nichols in Tioga County. FanDuel’s new 2,600-square-foot, sports-betting retail location is available near the casino’s main entrance. The FanDuel Sportsbook includes eight betting windows, 27 video displays including a large video wall,
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
NICHOLS — FanDuel Group has recently opened the company’s first retail sportsbook in New York state, located at Tioga Downs Casino Resort in Nichols in Tioga County.
FanDuel’s new 2,600-square-foot, sports-betting retail location is available near the casino’s main entrance.
The FanDuel Sportsbook includes eight betting windows, 27 video displays including a large video wall, 14 self-service betting kiosks from IGTPlayDigital, three sports tickers, 12 lounge seats, seven high tables, two drink rails, and seating for more than 50 customers.
FanDuel will provide its risk and trading platform and manage the location in partnership with Tioga Downs Casino Resort. It will also use IGT PlayDigital’s retail sports-betting technology. The FanDuel Sportsbook will allow bets on all major U.S. sports, including professional baseball, soccer, football, basketball, golf, boxing, and motorsports racing.
New York Assemblywoman Donna Lupardo (D–Binghamton) made the ceremonial first bet as part of a July 19 ribbon-cutting ceremony.
The FanDuel Sportsbook at Tioga Downs Casino Resort represents FanDuel Group’s fourth retail operation. Its first sportsbook location opened at New Meadowlands Racetrack last July, followed by a location at The Greenbrier in West Virginia last fall, and most recently at the Valley Forge Casino Resort in Pennsylvania.
Jeff Gural, owner of Tioga Downs Casino Resort, in July 2018 had announced plans to bring a FanDuel Sportsbook for sports betting to the venue in Tioga County. The plan couldn’t move forward until New York State regulators agreed to allow sports wagering in the state, which happened earlier this year.

Hostory from OHA: St. Joseph’s Health Hospital-150 Years of Faithful Medical Care
The sisters had recently purchased a brick saloon and dance hall on Prospect Hill (Prospect Avenue) for $12,000 with plans to convert it into a medical facility, thereby establishing the first hospital in Onondaga County. These dedicated and ambitious women started their hospital with 15 beds and no money. One week later, on May 13,
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
The sisters had recently purchased a brick saloon and dance hall on Prospect Hill (Prospect Avenue) for $12,000 with plans to convert it into a medical facility, thereby establishing the first hospital in Onondaga County. These dedicated and ambitious women started their hospital with 15 beds and no money. One week later, on May 13, they welcomed their first patient, eventually caring for 53 additional people in their first year. The Franciscan Sisters welcomed all patients to the hospital regardless of “creed, race, or color.”
For the last 150 years, St. Joseph’s Health Hospital has significantly impacted the social, economic, and architectural composition of its Prospect Avenue neighborhood, the city of Syracuse, and Onondaga County. In the early days of the hospital, the sisters went to their local neighbors asking for monetary assistance and held an annual Donation Day to help defray their costs. Grocers supplied dried prunes and coffee, and farmers gave potatoes, eggs, and firewood. Individual citizens also donated cake, bread, ham, fish, fresh fruit and vegetables, and wine, as well as shoes, clothing, and books and magazines. Others gave towels and medical supplies, while still others repaired and reupholstered the hospital’s furniture. These donations and other acts of kindness were recorded in monthly hospital reports that were published in the Syracuse newspapers. Readers were kept apprised of the efforts put forth by generous and compassionate citizens who contributed to the welfare of their sick family, friends, and strangers, and also lightened the burden of the sisters. Fifty years ago, the then hospital administrator, Sister Wilhelmina, said that for the first 100 years, “St. Joseph’s ha[d] been the recipient of God’s bounty through the generosity of His people, the men and women of Syracuse.”

Those many modest contributions of food, firewood, and other supplies allowed the hospital to become financially solvent and to grow. Hospital administrators added a surgical wing in 1897 that put St. Joseph’s modern infrastructure, state-of-the art equipment, and patient care on par with some of the best American hospitals of the time. The new wing included telephone service and an elevator. The overall appearance of the enlarged, advanced hospital radiated a confidence in Syracuse’s medical facilities.
In October of the following year, the Franciscan sisters began a nursing school dedicated to training lay nurses who would augment the nuns’ ability to care for the community’s patients. By 1900, with the school attracting a growing number of nursing students, administrators were prompted to rent a house in the block just below the hospital to lodge them.
At the beginning of the 20th century, with the improved medical amenities, the influx of better-trained doctors and nurses, and the continued generosity of local businesses and individuals, St. Joseph’s Hospital was able to “minister to suffering humanity even to a greater degree than it ha[d] in the past.”

However, by 1923, part of the original hospital had fallen into disrepair and administrators decided to abandon it. Community leaders established a fund drive to build a new hospital. An initial $326,000 was bequeathed from local estates, and later in 1923 more than 18,000 subscribers pledged another $518,000. On Oct. 18, 1924, Reverend Daniel Curley, Bishop of Syracuse, laid the cornerstone for the new building, with assistance from some Franciscan fathers from Assumption Church. Rabbi Benjamin Friedman of Temple Concord and Syracuse University Chancellor Charles Flint addressed the assembled crowd at the dedication ceremony. Construction took about 18 months and the new 5-story hospital opened on May 25, 1926.
Other fundraising campaigns appealed to the community in December 1947 and January 1948 to raise money to build a 5-story, T-shaped, 170-bed addition, as well as replace the original surgical wing built in 1897. Among the fundraising subscribers was the New York Telephone Company, which donated $12,000 to the cause. Reverend Walter Foery, Bishop of Syracuse, broke ground on April 13, 1949. The new $2 million addition opened in November 1950 to rave reviews by hundreds of Syracusans who toured the building. Dr. Arnold Kaufman, president of the hospital staff praised the community for its financial and moral support of St. Joseph’s Hospital over many years. “You have furnished us with a flourishing structure. We will try to do our part to put in it all the resources that kindle the loyalty and affection so many of you have towards us,” Dr. Kaufman said. By this time the hospital had cared for more than 200,000 patients and positioned itself to continue caring for the sick well into the future.
Fifty years ago, in 1969, St. Joseph’s Hospital celebrated its centennial. The hospital had grown with the community and the community had supported its growth for 100 years. Centennial publications and newspaper articles cited the dedication, compassion, and care that the Franciscan Sisters and hospital staff tendered to thousands of sick and needy people in Syracuse and Onondaga County. They also recounted the physical expansions, the introductions of advanced medical equipment, the continued success of the nursing school, the quality of the physicians and nursing staff, along with the support of the St. Joseph’s Hospital Aid Society and the Women’s Auxiliary. The Sisters’ legacy of mercy given to all in need was persisting, even amid the socio-political tumult of 1969. Speaking at a centennial dinner that May, Reverend Casimir Sabol stated, “[I]t is the human spirit that never changes and makes an institution great. The needs are the same and the essential sense of duty necessary to meet those needs is unchanging.”
Fifty years hence, Reverend Sabol’s sentiments about St. Joseph’s sense of duty meeting the needs of the community still have not changed. Now known as St. Joseph’s Health Hospital, St. Joseph’s continues to provide a wide variety of community-based health care. It is now associated with the Franciscan Companies, a network providing patients with post hospital patient care, services, and medical products to ensure their complete healing. St. Joseph’s community partnerships include Hospitals Home Health Care and PACE (Program of All-Inclusive Care for the Elderly) in conjunction with Loretto CNY. Since 2007, St. Joseph’s Health Hospital has collaborated with CenterState CEO, Franciscan Collaborative Ministries, and Catholic Charities of Onondaga County on an economic-revitalization strategy for Syracuse’s northside known as Northside UP (Northside Urban Partnership). This collaboration’s mission is to “radically improve the quality of life on the Northside of Syracuse” and is “dedicated to engaging diverse groups of people and organizations in turning the Northside of Syracuse right-side up.” Through economic development and civic-improvement projects, the initiative focuses on decreasing unemployment and neighborhood blight by increasing neighborhood-owned businesses and owner-occupied houses, and enhancing the aesthetics and, ultimately, the quality of life for those living and working in Syracuse’s Northside. Northside UP brings the original 19th century Franciscan Sisters’ mission full circle by tending to needs of the whole person.
From that humble beginning in 1869, to looking ahead throughout the 21st century, St. Joseph’s Health Hospital will undoubtedly continue to search for advanced ways to treat patients while keeping its original mission of extending compassionate care to those in need.
Thomas Hunter is the curator of collections at the Onondaga Historical Association (OHA) (www.cnyhistory.org), located at 321 Montgomery St. in Syracuse.

Rome Memorial Hospital Foundation’s golf classic raises more than $27K
ROME — Rome Memorial Hospital Foundation announced that its annual golf classic, held June 24 at Teugega Country Club in Rome, raised more than $27,000 this year to support Rome Memorial Hospital. Since its start in 1999, the golf tournament has raised more than $650,000 to help fund medical-equipment purchases and programs and services provided
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
ROME — Rome Memorial Hospital Foundation announced that its annual golf classic, held June 24 at Teugega Country Club in Rome, raised more than $27,000 this year to support Rome Memorial Hospital.
Since its start in 1999, the golf tournament has raised more than $650,000 to help fund medical-equipment purchases and programs and services provided at the hospital, the foundation said.
The 2018 edition of the golf classic raised $43,000, Becky Daiuto, executive director of the Rome Hospital Foundation says in an email response to a CNYBJ inquiry. The event had its highest net proceeds in 2013, generating $51,000. Most years, the golf tournament raises about $35,000 to $45,000, with the variations due to sponsorships, which fluctuate based on tournament supporters’ changing marketing budgets, she explains.
Among the golf classic’s highlights this year: Dean Shlotzhauer, a commercial banking officer at Community Bank, N.A., shot a hole-in-one on Teugega Country Club’s 15th hole to win a 2019 Ford Edge SUV provided by Don’s Ford of the Carbone Auto Group.
The Rome Hospital Foundation says the annual golf classic is one of three “signature fundraising events” it holds each year. The Brew Ha Ha, a craft beer tasting event, will be held on Saturday, Sept. 28 from 4 to 8 pm at Woods Valley Ski Area in the town of Western. The annual gala, the Rome Hospital Foundation’s “premier event,” will take place at the Turning Stone Resort in Verona on Saturday, Nov. 9 from 6 to 11 pm. Last year’s gala raised more than $98,000 in net proceeds to support Rome Memorial Hospital, according to the foundation.
What Buying Habits Tell Marketers About Each Generation
Each generation has unique experiences, lifestyles, and demographics that influence their buying behaviors, financial experts say. And studies show these distinguishing factors often lead to different spending habits between generations. As a result, many companies are reaching out to consumers and trying to understand — and gain the attention of — these diverse buyers. This type
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Each generation has unique experiences, lifestyles, and demographics that influence their buying behaviors, financial experts say. And studies show these distinguishing factors often lead to different spending habits between generations.
As a result, many companies are reaching out to consumers and trying to understand — and gain the attention of — these diverse buyers.
This type of multi-generational marketing is the practice of appealing to the unique needs and behaviors of individuals within different generational groups. In terms of finding and retaining buyers, companies cannot underestimate those generational differences.
The buying habits of different generations are influenced by environmental factors and businesses must focus their marketing efforts accordingly. Here is a look at each generation.
Millennials. Now comprising the highest percentage of the workforce, this generation (born roughly from 1981 to 1995) receives considerable marketing attention. Many millennials grew up immersed in the digital world — a big difference from previous generations — and they think globally. Attract this group early and earn its loyalty by appealing to their belief that they can make the future better. Traditional mass marketing approaches do not work well with younger consumers. Be sure they know that your organization’s mission speaks to a purpose greater than the bottom line — for example, globalization and climate change. Give them systematic feedback because they value positive reinforcement at accelerated rates and want more input.
Generation X. Following the baby boomers and preceding the millennials, their tastes are different from previous generations. Because they have greater financial restraints, they often shop at value-oriented retailers. On the other hand, they have a reputation of being incredibly disloyal to brands and companies. Generation Xers like initiatives that will make things more useful and practical. They demand trust to the extent that if your organization does not follow through once, then you are likely to lose them.
Baby Boomers. This demographic group, with many now in retirement or nearing it, includes those born from 1946 to 1964. Health is a major concern, and change is not something they embrace. They appreciate options and want quick fixes that require little change and instant improvement. They do not like bureaucracy — but give them a cause to fight for and they will give their all. Focus on building value and they will be less price sensitive. While this group may be aging, they’re focused on breaking the mold of what age 60 and beyond looks like.
The Silent Generation. Born between 1925 and 1945, this group represents the oldest Americans and typically is labeled with traditional values such as discipline, self-denial, hard work, conformity, and financial conservatism. It’s important to earn their trust, as they believe that a person’s word is his or her bond. Patriotism, team-building, and sacrifice for the common good are appealing to this generation. As a group, they aren’t particularly interested in the information age; however, the younger members of this generation are one of the fastest-growing groups of internet users.
Communicating with customers in different generations can be challenging. However, all generations appreciate honesty and authenticity. As environmental factors change, transparency and genuine interactions remain important to everyone.
Gui Costin (www.guicostin.com), author of “Millennials Are Not Aliens,” is an entrepreneur, and founder of Dakota, a company that sells and markets institutional investment strategies.

Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.



Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.