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VIEWPOINT: Keeping Your Career Goals On Track, Even In A Remote World
VIEWPOINT Is remote work and a lack of face-to-face time with the boss derailing career advancement for ambitious employees? Possibly, but even when working from home, savvy individuals can find ways to demonstrate they possess what it takes to move up in the organization. We’re living in a world in which fear and doubt are […]
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VIEWPOINT
Is remote work and a lack of face-to-face time with the boss derailing career advancement for ambitious employees?
Possibly, but even when working from home, savvy individuals can find ways to demonstrate they possess what it takes to move up in the organization.
We’re living in a world in which fear and doubt are on the rise, and while staying positive can be a challenge these days, it’s still the route to success. When we are in a state of positive emotions, we are more creative and resourceful. Even when you are working remotely, there are ways to bring your creativity and resourcefulness into play.
Here are a few tips on how to put your best foot forward despite the fact you, your colleagues, and your bosses are working miles apart.
• Make the most of virtual meetings. Even when working remotely, employees will have interactions with their supervisors and co-workers through Zoom, email, phone calls, or text messages. Your attitude during those interactions can make a big difference in how your boss views you. Do you come off as an upbeat problem solver? Are you someone who always comes up with the ideas, or are you someone who squelches them?
• Don’t let the stress show. The pandemic has taken its toll on nearly everyone but be careful about letting others know how much the stress is getting to you. You want to be seen as someone who handles stress well, not someone who freaks out when times get tough. COVID-19 isn’t going to be the last crisis your company faces, and career advancement is more likely to happen for those who can show they handle difficulties well. Meanwhile, one way to reduce your stress is to do things that make you happy, such as listening to a favorite song, playing with your dogs, or taking a walk around the neighborhood.
• Be a leader even when you aren’t a leader. Anyone who wants to be promoted into a leadership position would do well to take time during this remote-working period to study how good leaders perform. People want to be around the best leaders because they release a positive energy that spreads to others. They establish a company culture in which that energy thrives and where employees certainly feel comfortable to be themselves. People want to feel that they make things happen of their own volition, and powerful leaders have the gift of encouragement. They are servant leaders who are clear about what they stand for — they have led themselves first — and now they are interested in fostering the greatness in those whom they lead.
• Be aware of who influences you. As you keep in touch with friends and co-workers while you stay home, be careful about who you let into your remote inner circle. If you have naysayers around you telling you, “No, you can’t,” then they can hamper that spirit of boldness, the voice of the champion who says, “Yes, you can.” If you aspire to move into a leadership position, or move further up the leadership chain, you must pay attention to who influences you.
Even in today’s remote world, the way you think about things greatly affects what you can accomplish and the opportunities you will encounter.
Kimberly Roush is founder of All-Star Executive Coaching (www.allstarexecutivecoaching.com), which specializes in coaching C-level and VP-level executives from Fortune 100 companies to solo entrepreneurs. She also is co-author of “Who Are You… When You Are Big?”
VIEWPOINT: Telemedicine is Here to Stay
The COVID-19 pandemic and mandatory shelter-at-home orders helped propel telemedicine to the forefront of health-care delivery. Many patient consumers are experiencing telemedicine for the first time and the majority of consumers are quite satisfied with this experience. It seems that phone and video-conferencing applications are a new norm and are here to stay when it comes
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The COVID-19 pandemic and mandatory shelter-at-home orders helped propel telemedicine to the forefront of health-care delivery. Many patient consumers are experiencing telemedicine for the first time and the majority of consumers are quite satisfied with this experience. It seems that phone and video-conferencing applications are a new norm and are here to stay when it comes to interacting with a health-care provider. For patient consumers, they appreciate the convenience and (for many) the lower cost of a telemedicine health-care visit. Further, they feel that access to schedule a provider session is the same if not better through the telemedicine modality than an in-person visit.
Although thorough satisfaction studies related to telemedicine are limited, to date, there does not seem to be a significant satisfaction change between patient-consumer generational levels. Overall, most are satisfied with telemedicine visits regardless of age. Not surprisingly, comfortability with using a computer does play a correlated role with overall telemedicine satisfaction. Those with knowledge on computer use are generally more satisfied with video visits than those with no or limited computer-use knowledge. When contemplating future care, patient consumers envision health care that incorporates a mix of telemedicine and in-person visits.
Some key factors to consider when offering telemedicine visits include:
1) The logistics of conducting the telemedicine session. This incorporates the comfort level of the patient and provider with using a telehealth system, the quality of the equipment being used for both voice and video, and the reliability and bandwidth of the internet connection. Organizations using telemedicine should have a reliable back-up plan (e.g., immediate phone-call fallback approach) should a computer telephone system fail.
2) Assurance of patient confidentiality and privacy protection. Patient feedback on telemedicine thus far indicates that there is some trepidation that telemedicine applications may not fully protect patient privacy. Organizations should share their security measures in advance with patients prior to scheduling a telemedicine visit.
3) Patients’ past experience with telemedicine. Those patients with multiple, past telemedicine-visit experience are more apt to embrace this interactive model.
4) The subject matter and type of the visit. Patients who are presenting with a possible embarrassing medical condition may not be good candidates for a telemedicine visit. It may also not be wise to conduct a telemedicine visit if the patient and provider need to review ancillary specialist consults, lab, or X-ray results.
5) The relationship of the patient and the practice. For patients new to a practice, relationship building is essential. Patients want confirmation that they are “making a connection” with their health-care provider(s). For these patients, it may be best to offer in-person visits rather than telemedicine visits, unless the patient requests such a virtual visit.
Both patient consumers and providers agree that telemedicine is a trend that is here to stay. It is one of those transformations that have been imposed as a result of the pandemic and is now becoming a mainstay of health-care delivery. Going to the doctor for many is now a virtual experience.
Mark Dengler is president of Research & Marketing Strategies (RMS), a health-care marketing and research firm, whose work includes serving as a patient-satisfaction survey vendor.
Oneida County hotels continued business rebound in July
UTICA, N.Y. — Oneida County hotels continued to get a little busier in July compared to June and May amid the coronavirus pandemic, with nearly half of rooms occupied. The hotel occupancy rate (rooms sold as a percentage of rooms available) in the county bounced up to 49.5 percent in July from 41.3 percent in
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UTICA, N.Y. — Oneida County hotels continued to get a little busier in July compared to June and May amid the coronavirus pandemic, with nearly half of rooms occupied.
The hotel occupancy rate (rooms sold as a percentage of rooms available) in the county bounced up to 49.5 percent in July from 41.3 percent in June and 29.2 percent in May, according to STR, a Tennessee–based hotel market data and analytics company. Still, occupancy was down more than 35 percent from July 2019 levels, suppressed by the COVID-19 crisis.
Oneida County’s revenue per available room (RevPar), a key industry gauge that measures how much money hotels are bringing in per available room, was $59.05 in July, up from $39.42 in June and $24.61 in May. However, RevPar was down almost 42 percent from a year ago.
Average daily rate (or ADR), which represents the average rental rate for a sold room, improved to $119.32 in July from $95.46 in June and $84.36 in May, but was off 10 percent from a year prior.
VIEWPOINT: Where There’s a Will, There’s a Way to Make a Difference
When the filmed version of “Hamilton” debuted on Disney Plus recently, it reignited interest in the widely acclaimed Broadway play about America’s “10-dollar founding father.” Along with its resurgence in the public consciousness came a fresh set of questions about the work’s portrayal of American history and Hamilton’s legacy. It is this idea of legacy —
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When the filmed version of “Hamilton” debuted on Disney Plus recently, it reignited interest in the widely acclaimed Broadway play about America’s “10-dollar founding father.” Along with its resurgence in the public consciousness came a fresh set of questions about the work’s portrayal of American history and Hamilton’s legacy. It is this idea of legacy — and more specifically who defines it — that closes out the show with the finale performance of “Who Lives, Who Dies, Who Tells Your Story?”
It calls back to lyrics from an earlier song during which George Washington tells Hamilton, “You can’t control who lives, who dies, who tells your story.” These themes of control and legacy are not confined to the broader context of American history, but also apply on a personal basis to each one of us. On an individual level, there are plenty of things that seem beyond our control, especially as we navigate life in a time of viral and systemic pandemics. There are tangible steps we can all take to protect our loved ones, provide for the future, and preserve our legacies.
The COVID-19 crisis has made people, especially those in their later years, think more about the importance of establishing their wills and estate plans. As a matter of fact, all of the local estate attorneys we have spoken with are reporting that they have seen an increased demand for their services since the pandemic began.
It is commonplace for many of us to avoid estate planning for a whole host of reasons, including avoidance or procrastination, the belief that it is strictly for older adults or those with lots of money or property, or simply because we don’t know where to start. We can start by writing a will. August was national “Make-A-Will Month,” serving as a reminder that it is never too early to start thinking about estate and legacy planning.
While it is just one of several legal documents you might consider, a will is the centerpiece of any estate plan. Anyone who has personal property should have a will. There are many online resources for writing a will and estate-planning attorneys are increasingly offering remote will-drafting services that make the process quicker and more convenient.
By making a will, you can accomplish the following:
1. Say who will oversee the execution of your estate plan
It is important to appoint an executor or executrix — and ideally a back-up — whom you trust to carry out your wishes. Communicating your decision before you finalize any documents will help you to gauge whether an individual is prepared to take on such a role.
2. Name guardians for your children — and pets
For children or dependents under 18, you can appoint legal guardians. You can also use your will to have a say in who will look after your furry friends if they outlive you.
3. Provide for your loved ones
Making a will allows you to define how your assets will be distributed — and to whom — upon your death. It is especially important to consider that the law states that only spouses or blood relatives can automatically inherit if there is no will. Through your will, you can provide an inheritance not only to immediate family but to step-children and other dependents, your partner if unmarried, and “chosen” family and friends. Articulating your final wishes through your will can also spare your loved ones from having to fill in the blanks during a time of grieving when you are gone.
4. Support your favorite charities
You can use your will to direct bequest gifts to your favorite charitable causes. You have the option to specify a fixed amount, percentage, or asset to transfer to charity upon your death. It is also common to name charities as residuary beneficiaries (to receive remaining assets after all others are divided up among primary beneficiaries) or contingent beneficiaries. Giving through your will is also a simple and straightforward way to define your charitable legacy and make a lasting difference for future generations.
5. Support your community
A growing number of community members are recognizing the importance of keeping their charitable dollars in Central New York as wealth-transfer projections predict unprecedented levels of wealth passing from one generation to the next, much of it leaving the community to heirs living out of town. A study commissioned by the Central New York Community Foundation estimated that if a 5 percent portion of those assets transferring between generations were donated to endowment funds, more than $55 million in grants would be available annually to support our region’s nonprofit organizations. This kind of boost could provide a permanent source of funding for local organizations and causes that will greatly improve the lives of our friends and neighbors.
Estate planning is essential for a very specific reason: without it, decisions about your medical care, property, and final arrangements will be made without your input. The same is true of legacy planning. If “estate” is used to describe all of our tangible possessions, then “legacy” describes all the intangibles we can choose to pass down or pay forward. Everyone leaves a legacy and, in truth, our legacies are defined by how we live. What we do today will impact how we are remembered in the future. We may not be able to control who lives or dies, but we can control who tells our story. We can tell our own story and even help write the epilogue — by passing down our values to children and grandchildren, by sharing our personal and family histories and life lessons, and by leaving meaningful and lasting gifts to loved ones, community, and charity.
Jan Lane is development officer at the Central New York Community Foundation. In her role, she supports charitable planning for individuals, families, and companies, as well as facilitates the foundation’s legacy planning program. Contact Lane at jlane@cnycf.org
OPINION: More Regulations on New York’s Farmers Could Stifle Agriculture Industry Forever
New York farms were among the economic sectors hit hardest by the economic fallout from COVID-19. Demand for supplies dropped dramatically and supply-chain issues completely derailed the marketplace. Considering the already substantial obstacles facing the state’s agriculture industry, it is shocking that New York’s Wage Labor Board is considering, again, lowering the overtime threshold amid
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New York farms were among the economic sectors hit hardest by the economic fallout from COVID-19. Demand for supplies dropped dramatically and supply-chain issues completely derailed the marketplace. Considering the already substantial obstacles facing the state’s agriculture industry, it is shocking that New York’s Wage Labor Board is considering, again, lowering the overtime threshold amid one of the most devastating economic collapses that we have ever seen.
Per the Farm Laborers Fair Labor Practices Act, farm workers are eligible for overtime after working more than 60 hours a week. The Wage Board will make recommendations on lowering this threshold to 40 hours a week by the end of the year. During hearings held recently, farmers testified that if the Wage Board recommends another reduction, New York farms will likely face a level of financial distress they may never be able to overcome.
In order to stay solvent, some of these farms will be forced to lay off employees. This will further inhibit their recovery and put laborers out of work altogether. About 96 percent of farms in New York are family-owned and these farms are already reeling from the pandemic. A State Farm Bureau survey indicated that 43 percent of the state’s farms lost sales during the COVID-19 health crisis — and putting any more pressure on them is ill-advised.
New York’s notorious regulatory environment has already put our state’s farms at a competitive disadvantage. Across the country, the average farm commits 36 percent of its revenue to labor costs. In New York State, farms spend 63 percent of revenue on labor. For these and other reasons, I joined my Assembly Minority Conference colleagues to convey our concerns to Gov. Andrew Cuomo and agency commissioners about the potential damage a rushed Wage Board decision might inflict on family farms.
We are at a point where every facet of our economy stands on unstable ground and faces a prolonged recovery process. We are still unsure of whether or not federal stimulus and emergency funding will be made available, and we are years away from fully understanding the complete picture of COVID’s impact on the agricultural industry.
State agencies and officials should be bending over backwards to protect New York’s farms, not saddling them with more costs. I am calling for a pause on any potential changes to the already burdensome overtime rules in place. Financially harming New York’s farms at this stage might forever cripple our incredible agricultural industry’s contributions to the state and the nation. That is simply unacceptable.
William (Will) A. Barclay, Republican, is the New York Assembly Minority Leader and represents the 120th New York Assembly District, which encompasses most of Oswego County, including the cities of Oswego and Fulton, as well as the town of Lysander in Onondaga County and town of Ellisburg in Jefferson County. Contact Barclay at barclaw@assembly.state.ny.us
OPINION: Nuclear Weapons Remain an Existential Threat
OPINION Seventy-five years ago, the United States dropped atomic bombs on iroshima and Nagasaki in Japan, bringing an end to World War II and sounding a warning about the devastating power of nuclear weapons. Remarkably, we have managed to avoid using these weapons in warfare again. But nuclear arms still present an existential threat, and it
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OPINION
Seventy-five years ago, the United States dropped atomic bombs on iroshima and Nagasaki in Japan, bringing an end to World War II and sounding a warning about the devastating power of nuclear weapons.
Remarkably, we have managed to avoid using these weapons in warfare again. But nuclear arms still present an existential threat, and it is worrisome that they get so little attention. I am impressed that nuclear weapons only occasionally get extensive coverage on a list of threats facing the United States. This is a change; in decades past, the topic was very much on the minds of policymakers.
I have long believed, and I still do, that the greatest threat we confront, although not the most likely, is the possibility of a nuclear disaster. In terms of causing death and destruction, nothing compares to the awesome power of the nuclear bomb.
Several recent books, including one co-authored by former Defense Secretary William Perry, have brought attention to nuclear weapons. Pundits have commented on our luck in avoiding disaster.
At the height of the Cold War, the U.S. and the Soviet Union each had about 30,000 nuclear weapons, enough to destroy all life on Earth many times over. We relied on a strategy of deterrence, called mutually assured destruction. Thanks to arms-control agreements and efforts like the Nunn-Lugar Cooperative Threat Reduction initiative, American and Russian nuclear arsenals have been reduced by 80 percent or more.
But now there are signs the threat is increasing. China is building up its small nuclear arsenal, upsetting the balance of power. Russia and the U.S. are modernizing their nuclear weapons. North Korea is said to be developing ballistic missiles that can carry small nuclear bombs. U.S. military commanders have talked about using low-yield nuclear devices in conflict — blurring the line between conventional and nuclear weapons.
They reportedly argue that more powerful warheads are needed.
Recently, we have seen arms-control efforts discredited. The Trump administration pulled out of an agreement that slowed Iran’s path to acquiring nuclear weapons and announced it would leave the Open Skies agreement, which allows monitoring of weapons. The New START treaty, which limits U.S. and Russian nuclear arsenals, is scheduled to expire in 2021.
Earlier this year, the Trump administration considered testing nuclear explosives for the first time in 28 years; even though a resumption of testing would be more beneficial to China, which has conducted only a handful of tests, while the U.S. has conducted a thousand or more tests. Trump’s arms-control negotiator, Marshall Billingslea, confidently asserted “We know how to win these races and we know how to spend the adversary into oblivion.”
At the same time, tensions are rising in the world. China is engaging in aggressive actions in the South China Sea and clamping down on Hong Kong. Russia tries to destabilize the U.S. with attacks on our democratic processes.
For many Americans, nuclear weapons may seem like an abstract threat. They must compete for attention with more immediate concerns: the COVID-19 pandemic, health-care reform, racial justice, the economy, and more.
But the awesome destructive power of nuclear weapons puts them in a class by themselves. We need to revive serious concern about the issue and bring it back into active public dialogue. We need to restore our commitment to arms-control agreements.
Near the end of the Cold War, President Ronald Reagan and Soviet leader Mikhail Gorbachev declared that a nuclear war “cannot be won and must never be fought.” That principle is as true today as it was in the 1980s.
Lee Hamilton, 89, is a senior advisor for the Indiana University (IU) Center on Representative Government, distinguished scholar at IU Hamilton Lugar School of Global and International Studies, and professor of practice at the IU O’Neill School of Public and Environmental Affairs. Hamilton, a Democrat, was a member of the U.S. House of Representatives for 34 years (1965-1999), representing a district in south central Indiana.
TIM GRUMLEY, based in Syracuse, was recently named the new regional director – wealth for market expansion at JPMorgan Chase. He will report to Eric Tepper, head of Chase Wealth Management. Grumley has nearly 17 years of industry experience, and in his most recent role, was a market director of wealth in the New York
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TIM GRUMLEY, based in Syracuse, was recently named the new regional director – wealth for market expansion at JPMorgan Chase. He will report to Eric Tepper, head of Chase Wealth Management. Grumley has nearly 17 years of industry experience, and in his most recent role, was a market director of wealth in the New York North/Connecticut region. Before that, he was a financial advisor and an investment manager. Grumley earned his bachelor’s degree from Binghamton University.
Herkimer County Community College has hired STEVEN R. BOUCHER as an assistant professor of business. He has been an adjunct professor at the college since 2018, teaching business management, marketing management, and retail management. Before that, Boucher worked at Transwestern Publishing from 1989 to 2007, beginning his career as an account executive and moving up
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Herkimer County Community College has hired STEVEN R. BOUCHER as an assistant professor of business. He has been an adjunct professor at the college since 2018, teaching business management, marketing management, and retail management. Before that, Boucher worked at Transwestern Publishing from 1989 to 2007, beginning his career as an account executive and moving up the ranks to executive VP. In this role, he oversaw a 14-state territory producing more than
$80 million in revenue, with more than 400 employees and 10 district managers as direct reports. Boucher also ran his own business as the original owner and manager of The Soda Fountain restaurant in Remsen. He opened the eatery in 2008 and eventually sold the business in October 2019. Boucher graduated from SUNY Oneonta with a bachelor’s degree in economics and a minor in business communication, and recently completed his master’s degree in business administration, technology management at SUNY Polytechnic Institute. As assistant professor, Boucher will continue to teach a variety of courses across the business discipline within the business, health, science & technology division at Herkimer College.
SARA SPENCER, clinical assistant professor of pharmacy practice at Binghamton University, has been named the School of Pharmacy and Pharmaceutical Sciences’ director of the Office of Experiential Education. She has been serving as interim director since May 2020, working closely with the experiential team to meet the school’s Introductory Pharmacy Practice Experiences (IPPE) and Advanced
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SARA SPENCER, clinical assistant professor of pharmacy practice at Binghamton University, has been named the School of Pharmacy and Pharmaceutical Sciences’ director of the Office of Experiential Education. She has been serving as interim director since May 2020, working closely with the experiential team to meet the school’s Introductory Pharmacy Practice Experiences (IPPE) and Advanced Pharmacy Practice Experiences (APPE) requirements. Spencer started at the School of Pharmacy in March 2017 as the IPPE coordinator and has helped develop the school’s experiential program to date. She completed her Doctor of Pharmacy at Albany College of Pharmacy and Health Sciences, her master’s degree in medication therapy management at the University of Florida, and her post-graduate year 1 managed-care pharmacy residency at Capital District Physicians’ Health Plan in Albany. Prior to joining Binghamton’s faculty, Spencer worked as an inpatient pharmacist for Arnot-Ogden Medical Center and as a pharmacy clinical services manager for Walmart Stores Inc., across the Southern Tier.
Syracuse Mayor Ben Walsh has appointed NICOLAS DIAZ AMIGO as the chief innovation and data officer (CIDO) in the Office of Accountability, Performance, and Innovation (API). Diaz Amigo, a Bloomberg Harvard Fellow with international experience in government innovation and data, will lead the API team in using data and innovation to find new and efficient
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Syracuse Mayor Ben Walsh has appointed NICOLAS DIAZ AMIGO as the chief innovation and data officer (CIDO) in the Office of Accountability, Performance, and Innovation (API). Diaz Amigo, a Bloomberg Harvard Fellow with international experience in government innovation and data, will lead the API team in using data and innovation to find new and efficient ways to improve how the City of Syracuse delivers services. He has an extensive background in developing data-driven solutions and has worked with local governments in South America and the United States over the past six years. Diaz Amigo earned a master’s in public policy degree from the John F. Kennedy School of Government at Harvard University. He also holds a professional degree in political science from the Pontifical Catholic University of Chile. As a Bloomberg Harvard Summer Fellow with the City of Sioux Falls, Diaz Amigo worked in the Department of Innovation and Technology, establishing the HousingStat application to track the City of Sioux Falls’ affordable housing targets. He has held a research position while pursuing his graduate studies, examining information related to blighted properties in the cities of Birmingham, Alabama; Topeka, Kansas; and Jackson, Mississippi. A native of Chile, Diaz Amigo served in various roles in the Municipality of Santiago for more than three years under two administrations. He was a part of Santiago’s team that was awarded
$1 million as one of five cities out of the 290 applicants throughout Latin America and the Caribbean to win the Bloomberg Philanthropies 2016 Mayor’s Challenge. Diaz Amigo begins his work with the City of Syracuse in mid-September.
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