Usherwood’s Odyssey Technical Assistance Center, which offers help-desk services for its clients, will operate in the additional space. In addition, a large portion of the Usherwood’s Syracuse employees, including the finance, contracts, marketing, client services, and human-resources workers, will also occupy the space, the firm said.
“The expansion of Usherwood’s Syracuse headquarters has been designed with our team and clients in mind,” Ken Stinson, president of Usherwood Office Technology, said. “It allows us to have most of our Syracuse team members on one floor to create a more collaborative environment. Additionally, this expansion will enable Usherwood to continue building upon our ‘client first’ culture while creating a foundation for future growth within our 17 offices throughout the Northeast. We are proud to call Syracuse our home and invest further in this great city.”
The expanded space includes eight private office suites; three conference rooms; five huddle rooms/spaces; a training center; a technology lab; a large kitchen with different types of seating; and a fitness center.
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Usherwood says it has occupied many spaces throughout the building on West Fayette Street over the last 30 years. With the “flexibility” available at Rockwest Center, Usherwood has been able to expand from 10,000 square feet to operations in more than 65,000 square feet “without relocation,” the company noted.


