SYRACUSE, N.Y. — Sapphire Recruitment, which was formerly known as CPS Recruitment, is settling into its new home in the building known as Iron Pier at 720 Van Rensselaer St. in Syracuse’s Inner Harbor area. The firm held a formal-opening event on Aug. 26. It had been operating at 904 7th North St. in the […]
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SYRACUSE, N.Y. — Sapphire Recruitment, which was formerly known as CPS Recruitment, is settling into its new home in the building known as Iron Pier at 720 Van Rensselaer St. in Syracuse’s Inner Harbor area.
The firm held a formal-opening event on Aug. 26. It had been operating at 904 7th North St. in the town of Salina since 1989.
In the firm’s announcement, Susan Crossett, CEO of Sapphire Recruitment, emphasized that the rebrand goes beyond a name change.
“We’ve built a reputation on trust, adaptability, and deep local expertise,” Crossett contended. “Sapphire Recruitment represents our forward-thinking approach and our commitment to being a true partner in the success of both employers and job seekers.”
Sapphire Recruitment also used its announcement to explain the rebrand, saying, “This rebrand represents a natural evolution — an opportunity to reinforce what has always set the company apart. Sapphire Recruitment is all about shaping futures for both industry and community at large. This transition allows us to build on our strengths, expand reach, and continue making meaningful connections between businesses and professionals.”
The new name “reflects the depth of their experience and the value of long-term partnerships. A sapphire takes millions of years to form, just like the relationships and expertise Sapphire Recruitment has built over the past 35 years,” per the Sapphire announcement.
In a separate announcement, COR Development Company sees the rebranded Sapphire’s move to the Syracuse Inner Harbor as “further establishing the area as a growing economic hub and premier destination for innovation and business growth.”
It joins a lineup of tenants that include Meier’s Creek Brewing Company, 315 Beauty Bar, Delmonico Insurance, and Café Blue.
“We are thrilled to welcome Sapphire Recruitment to Iron Pier at the Syracuse Inner Harbor,” Michael Vavonese, director of leasing for COR Development, said in the announcement. “Their decision to rebrand and relocate to this dynamic neighborhood underscores our shared vision of investing in Syracuse’s future. Sapphire Recruitment brings with them a legacy of excellence and community partnership that aligns perfectly with our goals for the Inner Harbor.”
Sapphire Recruitment says it is one of the largest independently owned, full-service staffing and recruitment firms in the Syracuse area and upstate New York. Established in 1989, the firm is a certified Woman Owned Business (WBE).


