COOPER GILLOGLY has been promoted to director of ticket retention & operations by the Syracuse Crunch. Gillogly, 28, joined the Crunch in 2018 as an account executive after working in the athletic fundraising department at the University of Cincinnati and group sales and service at the Cincinnati Museum Center. He most recently held the title of ticket services coordinator & account executive. In his new role, Gillogly will oversee all operational aspects of the ticket-sales department, including managing Archtics and account manager. He will manage and maintain ticketing reports and submit analytics to the American Hockey League. In addition to day-to-day ticket management, Gillogly will continue selling ticket packages and single-game tickets along with booking groups. He will also maintain relationships with local businesses and organizations through business-pack sales and sponsorships, along with youth-hockey organizations and school districts. Gillogly graduated from Xavier University in 2015 with a degree in sport management and minor in business. He received his master’s degree in sport administration from Ohio University in 2018.

DAVID RIGGS has been hired by the Syracuse Crunch as director of ticket sales. Riggs, 35, joins the Crunch after spending three years as the director of ticket operations & assistant director for marketing for Colgate University. He previously was the assistant AD for ticket sales & operations at the University of Texas Rio Grande Valley from 2015 to 2017 and corporate sponsorship & ticket operations manager at University of Texas Pan American from 2013 to 2015. In his role as director of ticket sales, Riggs will be responsible for managing the daily operation of the ticket sales staff. He will oversee all sales and service campaigns while coordinating sales meetings, trainings and one-on-ones with members of the department. Riggs will also lead development of ticket marketing, promotions, pricing, sales and renewal strategies. He will additionally sell Crunch season tickets, partial and flex packages, group tickets and specialty ticket plans. Riggs graduated from Boston University in 2008 with a degree in broadcast journalism.