Drive Research announced that DEVAN GRANT has joined the market-research firm as a research analyst. He will be managing client projects and taking a lead in designing surveys, running analyses, and preparing reports. Grant graduated from Colgate University in 2018 with a bachelor’s degree. He previously worked for more than two years at KS&R. 

The FitzGibbons Agency is expanding its product and service offerings to include Medicare sales. The sales and service of this new product line will be led by MAURA J. O’TOOLE, licensed agent with FitzGibbons Agency. She joined the agency in 2018 as a licensed property and casualty commercial lines service representative. Prior to her role at FitzGibbons, O’Toole held a license in life, accident, and health for more than 20 years. O’Toole holds the America’s Health Insurance Plans (AHIP) certification and has access to all of the major insurance carriers. She is based in the agency’s Baldwinsville office. O’Toole holds a bachelor’s degree from Le Moyne College.

Microscope, a healthcare consultancy, with headquarters in Syracuse has promoted the following individuals.

RICHARD T. (TERRY) LANG has been promoted to managing principal. He brings more than 35 years of experience in health care in both hospital and long-term care organizations. As the leader of Microscope’s Reimbursement Consulting Services, Lang assists health-care providers by showcasing the connectivity of reimbursement and operational opportunities.

KEVIN T. BURKE has been promoted to senior director. He brings more than nine years of experience serving health-care organizations in a variety of financial services and accounting capacities. As a member of Microscope’s Financial & Operational Performance Services team, Burke provides financial support to large health-care systems, hospitals, and physician practices to help achieve their financial and strategic goals.

JEFFREY DAVID CHRISTENSON, D.O. has joined Finger Lakes Health. He is caring for patients at Soldiers and Sailors Health Center in Penn Yan. He is board-certified by the American Board of Family Medicine. Christenson completed his residency in family medicine at St. Joseph’s Health Hospital, Syracuse, and attended medical school at New York Institute of Technology College of Osteopathic Medicine in New York City. 

Primary Urgent Care has appointed JULEEN QANDAH, D.O. as its new medical director. She will provide medical direction and administration to Primary Urgent Care’s clinics in Utica and Herkimer. Qandah is a board-certified emergency physician and brings years of clinical and medical experience to Primary Urgent Care. She earned her Doctor of Osteopathic Medicine from Midwestern University, Arizona College of Osteopathic Medicine, and her bachelor’s degree in biology, from Siena College. Prior to joining Primary Urgent care, Qandah was affiliated with MVHS Medical Group as the medical director for Faxton Urgent Care in Utica. 

Slocum-Dickson Medical Group announced that ROXANE HANDAL-OREFICE, M.D. has joined the Obstetrics & Gynecology Department. She cares for women of all ages with an emphasis on maternal-fetal medicine. Handal-Orefice is fluent in four languages — English, Spanish, French, and Haitian Creole. She has a great deal of experience caring for women of all ethnic and cultural backgrounds. Before joining Slocum-Dickson, Handal-Orefice attended Columbia University for a fellowship in maternal-fetal medicine and completed her residency in obstetrics and gynecology at Boston University Medical Center. She earned her medical degree and a master’s degree of public health from Boston University School of Medicine and her bachelor’s degree from Boston College. 

The Bonadio Group’s Syracuse office recently promoted the following in-charge accountants to the role of senior accountant: KATHY NGUYEN and ALEXANDER FLEMMING, commercial team; KRISTEN FOTI, government, compliance, and labor team; and BROOKE REILLEY, SBA team. The accounting firm also recently hired the following people at its Syracuse office as assistant accountants: MICHAEL CHETNEY, SBA team, is a graduate of SUNY Oswego and holds a bachelor’s degree; ALLIE WILLIAMS, health care and tax-exempt team, earned a bachelor’s degree from SUNY Brockport; RYAN ORK, commercial team, received a bachelor’s degree from SUNY Oswego; UMAIR NAWAZ, government, compliance, and labor team is a graduate of SUNY Oswego, where earned both a bachelor’s degree and an MBA.