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OPINION: America’s worsening image should be a concern
America’s image in much of the world is getting worse, according to a recent survey by the Pew Research Center. That should be a concern for Americans. Our image affects our effectiveness as a world leader and our ability to advance our national interests. The survey, conducted this year, found that people in other countries […]
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America’s image in much of the world is getting worse, according to a recent survey by the Pew Research Center. That should be a concern for Americans. Our image affects our effectiveness as a world leader and our ability to advance our national interests.
The survey, conducted this year, found that people in other countries were almost evenly split in whether they had positive or negative views of the United States. However, the percentage with a negative view of America has grown in most nations in the survey.
From the end of World War II until early in the 21st Century and beyond, the U.S. was the undisputed world leader by most measures. We helped create and lead the institutions of the postwar international order, which produced a sustained period of peace and prosperity. Certainly, there were times when our policies were unpopular or misguided. For the most part, however, we could think of America as a model that much of the world admired, especially our allies.
But things have shifted in recent years. When I meet with people from around the world, I find that they still care about the U.S. and are interested in what we think, but they are less likely to look to us as an example. The Pew Survey, which included 24 countries in all parts of the world, confirms that. The share of the population with a negative view of the U.S. has risen in almost every country. The number who view us positively has declined.
Our worst rating is in Sweden, where four in five people have a negative view. Elsewhere in Europe, including in France, Germany and Spain, over 60 percent have negative views of the U.S. The biggest shift from positive to negative in the past year came from our neighbors, Mexico and Canada. Our highest approval, 83 percent, is in Israel. Only in Israel, Nigeria and Turkey have views of the U.S. improved.
It’s concerning that majorities in 12 of the surveyed nations see China as the world’s leading economic power, compared to only eight nations for the U.S. We have the world’s largest economy, as measured by gross domestic product, but our economic image doesn’t reflect that reality. This comes at a time when China is pushing its state-controlled economy as a better model for the world than our free-market system. The same holds true for views of American democracy. According to the survey, people are split on whether democracy is working well in the U.S. In many countries, including some European allies, majorities say it is functioning poorly.
Clearly, views of the U.S. reflect views of President Donald Trump. According to the survey, conservatives are now more likely than liberals to view the U.S. positively. But majorities lack confidence in Trump’s ability to handle world affairs, especially climate change and the Russia-Ukraine war. (It’s too early to say how bombing Iranian nuclear sites [and negotiating a ceasefire between Israel and Iran}will affect America’s image in the long run).
Trump would no doubt argue that it doesn’t matter if people in other countries view the United States positively. He would say it’s more important that they respect us, and that he can make deals that favor the U.S. He has a point: Foreign affairs aren’t a popularity contest, and our leaders need to look out for America’s interests.
But most of us believe the United States should be a force for good in the world. We are the wealthiest and most powerful nation in history, and with that comes responsibility. Our 250-year experiment with democracy has inspired countless countries. It’s important that we live up to our national ideals and our professed belief in freedom, democracy and human rights. Surveys that find our image getting worse should be a warning.
Lee Hamilton, 94, is a senior advisor for the Indiana University (IU) Center on Representative Government, distinguished scholar at the IU Hamilton Lugar School of Global and International Studies, and professor of practice at the IU O’Neill School of Public and Environmental Affairs. Hamilton, a Democrat, was a member of the U.S. House of Representatives for 34 years (1965-1999), representing a district in south-central Indiana.

VIEWPOINT: Community Bank, Credit Union Strategies for Building Brand Reputation
Reputation is the cornerstone of trust in community banking, and it is essential for local banks and credit unions to maintain a positive, pristine reputation in their local communities. Here are a few ways to accomplish this critical goal: 1. Prioritize transparency and communication: Maintaining open communication with your community is vitally important, as it
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Reputation is the cornerstone of trust in community banking, and it is essential for local banks and credit unions to maintain a positive, pristine reputation in their local communities. Here are a few ways to accomplish this critical goal:
1. Prioritize transparency and communication: Maintaining open communication with your community is vitally important, as it helps to establish and maintain credibility, trust, and engagement. These days, there are many ways to communicate with your members and customers, as well as the community at large. These channels include emailed newsletters, e-blasts, an active social-media presence, and even the occasional in-person community meeting (beyond the annual member or shareholder meeting).
2. Enhance the user experience: Look to offer personalized services to increase customer and member satisfaction and loyalty. One of our clients offers an online-giving platform that enables customers to give to their favorite charity. Customers can support their favorite cause by rounding up purchases made with their debit card. They can also donate to their favorite charity with one-time or recurring donations deducted as they specify from their account.
3. Train your staff/colleagues: It’s important to provide catered financial advice and remember customer or member names, birthdays, and preferences. When problems and complaints inevitably arise, make sure all employees are prepared to offer swift and empathetic resolution. Have documented systems and processes in place to handle such matters and elevate them, if necessary. A full and friendly resolution of a customer or member problem often strengthens the relationship and turns frustration into loyalty complete with positive word-of-mouth, social posts, and reviews.
4. Embrace digital transformation: Today, community financial institutions can ill-afford to ignore modern technology. Make sure you are offering user-friendly online and mobile-banking platforms to meet your customers’ or members’ evolving expectations. Also, with personal identity theft and data breaches on the rise, make sure to employ the latest robust security protocols to protect consumer data. Finally, educating your customers or members on fraud prevention is a win-win for all concerned.
5. Showcase community involvement in your marketing: As you participate in the community through charitable events, sponsorships, and staff participation in local organizations and events, make sure to highlight the stories of how your institution is positively impacting the community. Be the bank or credit union that “shows up” for the community. And then don’t be reticent about trumpeting these success stories through your social media, press releases, and website.
As with all marketing initiatives, consistency goes a long way in customer/member loyalty and community engagement. Your efforts and actions should be fully aligned with your brand and organizational growth goals. Then audit your campaigns regularly across all channels — in-branch, website, social media, digital media, and traditional advertising — to ensure the brand is represented clearly and consistently.
It’s also important to establish clear systems to gather and act upon customer, member, and community partner feedback. This will demonstrate responsiveness and a commitment to ongoing improvement, while also serving as a valuable feedback loop of how your messaging and activities are being received.
Localized marketing and trust-building are essential to strengthening relationships and maintaining strong community ties. In these challenging times, focus on enhancing your current strategies to create a foundation of community engagement and trust for the long-term.
Steve Johnson is a managing partner at Riger Marketing Communications in Binghamton. Contact him at sdjohnson@riger.com.

Ask Rusty: Can I Switch to a Taxi Driver Job Without Hurting my Social Security?
Dear Rusty: I I opted to draw my Social Security (SS) retirement benefit early and work part time. The company I work for has decided to pull me from field work due to my age and health. Although they are great keeping me at 20 hours per week running for parts and doing office work,
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Dear Rusty: I I opted to draw my Social Security (SS) retirement benefit early and work part time. The company I work for has decided to pull me from field work due to my age and health. Although they are great keeping me at 20 hours per week running for parts and doing office work, I’m not sure how much longer it will last. I’m thinking of taking a taxi driving job to keep my income enough to live on. The way it would work, I would lease the cab for some amount of dollars per day, set my own hours to work, and collect anywhere from $1.40 to $4.00 per mile, depending on what type of fare. My question is: how does the Social Security Administration (SSA) look at that type of employment? Would I be held to the 15 – 45 hours a month standard? I could never come close to making the $1,200 to $1,300 a month I need by working so little. Any advice is greatly appreciated.
Signed: Seeking Advice
Dear Seeking Advice: If you go ahead with your plan to lease a taxicab instead of continuing your current employment, you would, in effect, be considered “self-employed” and would submit your income tax return to the IRS accordingly. The SSA would get your earnings information as reported to the IRS, and it would be your net earnings from self-employment (after deducting all your business expenses) that is reported to the SSA by IRS. There is, however, a special rule which would apply to you in your first calendar year of self-employment while collecting early SS benefits.
Since, in your first year, some of your earnings would be as a part-time employee paying SS FICA payroll taxes, the SSA would first look at your earnings as an employee to see if you exceeded the annual earnings limit ($23,400 for 2025). Then, upon starting your self-employment, the SSA would look at the hours you spent performing “substantial gainful activity” (e.g., driving your taxi) each month and, if you spent more than 45 hours per month in that capacity, you would not be considered “retired,” and thus, not eligible for Social Security in any month you exceeded that amount of hours. If you earned less than the annual limit in total (both as an employee and while self-employed), you would get benefits for all months of the year. But if you earn more than the annual limit, you will get no benefits for any month you exceeded 45 hours as a self-employed person. Again, this only applies during the first calendar year of self-employment — in the following year, only your net earnings from self-employment would count toward the annual earnings limit.
In effect, the SSA would use the hours-worked standard to see if you are truly retired or actually working. If the latter scenario, it would withhold SS monthly benefits for any month in which you exceed 45 hours working while self-employed (up to and including December of your first calendar year of self-employment), and only if your total income (as an employee and while self-employed) exceeds the annual limit.
So, if your goal is to net $1,200-$1,300 per month as a self-employed taxi driver, that would be well within the limits of the annual earnings test ($23,400 for 2025 but changes yearly). But there may, or may not, be a reduction in your Social Security benefits during your first year of self-employment, depending on when you start as self-employed. Note that the SSA will ask about your work plans when you apply, and if you expect to stay under the annual limit (working part time in both capacities), you should get full SS benefits. Just be careful to stay under the annual earnings limit for those collecting early Social Security benefits. FYI, earnings from before your SS benefits started don’t count toward the earning limit.
Note, too, that your monthly Social Security benefit will be actuarially reduced according to how far in advance of your full retirement age (FRA) you claim SS. Whenever SS benefits are claimed prior to one’s FRA, those benefits are permanently reduced.
Russell Gloor is a national Social Security advisor at the AMAC Foundation, the nonprofit arm of the Association of Mature American Citizens (AMAC). The 2.4-million-member AMAC says it is a senior advocacy organization. Send your questions to: ssadvisor@amacfoundation.org.
Author’s note: This article is intended for information purposes only and does not represent legal or financial guidance. It presents the opinions and interpretations of the AMAC Foundation’s staff, trained, and accredited by the National Social Security Association (NSSA). The NSSA and the AMAC Foundation and its staff are not affiliated with or endorsed by the Social Security Administration or any other governmental entity.

Ask the Expert: Solving Your Workforce Challenges with Registered Apprenticeship
Finding skilled workers isn’t getting any easier. Whether you’re facing retirements, turnover, or a lack of qualified candidates, you’re not alone. Businesses across every industry

Madison County solar project gets final siting permit
FENNER, N.Y. — A 140-megawatt solar array by Cypress Creek Renewables has received the go-ahead from the New York State Office of Renewable Energy Siting

CenterState CEO appoints CEO for ON-RAMP Syracuse workforce-development program
SYRACUSE, N.Y. — CenterState CEO on Thursday announced the appointment of Carlene Lacey as the inaugural CEO of workforce program ON-RAMP Syracuse. ON-RAMP is short for One Network for Regional Advanced Manufacturing Projects. Lacey brings extensive expertise in leadership, workforce development, grant writing, and community engagement, “all critical to advancing ON-RAMP Syracuse’s mission,” CenterState CEO
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SYRACUSE, N.Y. — CenterState CEO on Thursday announced the appointment of Carlene Lacey as the inaugural CEO of workforce program ON-RAMP Syracuse.
ON-RAMP is short for One Network for Regional Advanced Manufacturing Projects.
Lacey brings extensive expertise in leadership, workforce development, grant writing, and community engagement, “all critical to advancing ON-RAMP Syracuse’s mission,” CenterState CEO said in its announcement.
Lacey started her new role on Tuesday, July 8, and her appointment followed a national search. She most recently served as director of strategic workforce development, partnership and government for National Grid.
ON-RAMP Syracuse is a newly established workforce-innovation hub focused on addressing workforce skill gaps in the advanced manufacturing and construction industries in Central New York. Its mission is to create a skilled, talent pipeline for local employers while “ensuring equitable access to training and employment for historically underserved communities,” CenterState CEO said.
Gov. Kathy Hochul on March 28 announced the former Sears building at 1300 S. Salina St. in Syracuse was chosen for the first ON-RAMP workforce-development center.
As CEO, Lacey will focus on building a workforce development hub that ensures local residents — especially those from underserved communities — can access the job opportunities coming to Central New York. She will oversee day-to-day operations, lead fundraising efforts, and collaborate with staff, volunteers and industry partners to advance ON-RAMP’s mission and impact.
In her role, Lacey will establish a team to lead the nonprofit, create innovative collaborative programming, engage employers, and drive growth to create a “more inclusive, skilled workforce.”
“Dr. Lacey emerged as the top candidate from a highly competitive national search,” Ben Sio, interim president and CEO of CenterState CEO, said in the announcement. “As a Central New York native with deep roots in the community, she represents the tremendous talent already present in our region. In hiring her we were reminded what we already know – that we have plenty of the best and brightest leaders in the country right here in Central New York. Finding such incredible local talent is a metaphor for what ON-RAMP’s all about. Ensuring that people from this community have access to new jobs and opportunity is critically important to our collective success.”
Lacey holds a bachelor’s degree in human resource management from SUNY Empire State College, an MBA in human resource management, and a doctor of management degree from the University of Phoenix.

The Reading League — a Syracuse–based national nonprofit whose mission is to advance the awareness, understanding, and use of evidence-aligned reading instruction — has appointed

Smith Brothers Insurance acquires Connecticut agency
Connecticut–based Smith Brothers Insurance, LLC, which operates offices in Owego, Vestal, Waverly, and Albany, has acquired Charter Oak Agency effective July 1, the company announced.

Homewood Suites by Hilton Syracuse/Liverpool
Homewood Suites by Hilton Syracuse/Liverpool has been recognized as a Make it Right Award winner for the first quarter of 2025. This Hilton award honors

Broome County hotels see decline in guests in May, but other indicators rise
BINGHAMTON, N.Y. — Broome County hotels registered a drop in overnight guests in May, while two other benchmarks of business performance increased in the month. The hotel-occupancy rate (rooms sold as a percentage of rooms available) in the county fell 4.6 percent to 59.1 percent in the fifth month of 2025, compared to May 2024,
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BINGHAMTON, N.Y. — Broome County hotels registered a drop in overnight guests in May, while two other benchmarks of business performance increased in the month.
The hotel-occupancy rate (rooms sold as a percentage of rooms available) in the county fell 4.6 percent to 59.1 percent in the fifth month of 2025, compared to May 2024, according to a report from STR, a Tennessee–based hotel market data and analytics company. Year to date through May, occupancy was down 1.3 percent to 54.1 percent.
Revenue per available room (RevPar), an industry gauge that measures how much money hotels are bringing in per available room, increased 4.5 percent to $86.89 in May versus the year-prior month. In the first five months of this year, RevPar was higher by 5.9 percent to $65.08.
The average daily rate (ADR), which represents the average rental rate for a sold room, jumped 9.6 percent in Broome County to $147.13 this May, compared to the same month a year earlier. Through May 31, ADR increased 7.3 percent to $120.18.
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