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VIEWPOINT: Online business fraud continues to increase
We’re all aware of the many ways that scammers are working to defraud individuals out of their hard-earned money. But small businesses continue to be in the crosshairs of today’s online criminals. The Federal Trade Commission (FTC) highlights a wide range of fraudulent schemes targeting businesses, including scams involving fake invoices and unordered merchandise, online […]
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We’re all aware of the many ways that scammers are working to defraud individuals out of their hard-earned money. But small businesses continue to be in the crosshairs of today’s online criminals.
The Federal Trade Commission (FTC) highlights a wide range of fraudulent schemes targeting businesses, including scams involving fake invoices and unordered merchandise, online listings and advertising, credit card processing and equipment leasing, tech support, altering online reviews, bank and business impersonation scams, and the list goes on.
In its 2024 Internet Crime Report (https://www.ic3.gov/AnnualReport/Reports/2024_IC3Report.pdf), released earlier this year, the FBI showed that business-email compromises resulted in $2.77 billion in losses to businesses. Phishing or spoofing scams, defined by the FBI as “the use of unsolicited email, text messages, and telephone calls purportedly from a legitimate company requesting personal, financial, and/or login credentials,” were the cause of $70 million in losses. Other scams, like tech support and personal data breaches, resulted in losses exceeding $1.4 billion.
In all, businesses and individuals lost a record $16.6 billion to cybercriminals last year, and projections are that artificial intelligence (AI)-driven scams could result in as much as $40 billion in losses by 2027.
Protecting your business’s valuable financial assets starts with internal security: a few simple steps can go a long way in protecting your business from external threats. Your business should:
• Trust but verify whenever you receive a request for payment or invoice changes from customers, vendors or partners. It is important to make direct contact using a trusted phone number to confirm the instructions aren’t coming from a scammer.
• Implement good computer-security practices. It’s essential to establish and maintain basic security procedures and controls for your business, and to update and distribute these to all employees regularly.
• Safeguard your information. Some simple steps include installing commercial antivirus software on all computers, ensuring those programs are updated regularly, and installing spyware detection programs.
• Educate your employees. A robust security program, combined with awareness of warning signs, safe practices, and responses to a suspected takeover, is crucial for protecting your company and its customers.
• Protect your online environment. Do not use unprotected Internet connections. Encrypt sensitive data and keep your computer up to date with the latest virus protections. Use complex passwords and change them periodically.
• Partner with your bank to prevent unauthorized transactions.
• Pay attention to suspicious activity and react quickly. Look out for unexplained account or network activity, pop-ups, and suspicious emails. If detected, immediately contact your financial institution, stop all online activity, and remove any systems that may have been compromised. Keep records of what happened. And never share one-time pins, especially if you receive a call from someone claiming to be your financial institution. Banks don’t ask for that.
• Understand your responsibilities and liabilities. The account agreement with your bank will outline the commercially reasonable security measures required for your business. You must understand and implement the security safeguards in the agreement. If you don’t, you could be liable for losses resulting from a takeover.
Despite taking these critical steps, businesses can sometimes be victimized by cybercriminals. In such cases, immediate action is crucial to help limit the damage or loss.
In the event of a cybercrime incident, several steps should be taken. First and most important, cease all activity on your computer system immediately, contact your bank, and change your online banking passwords. Other actions include opening new accounts, filing reports with local police and the FBI’s Internet Crime Complaint Center, and keeping meticulous records of events around the hack.
If you’ve lost your business’s credit or debit cards or checks, contact your bank.
If you think you’re being scammed through email, remember that financial institutions will never ask for personal information or account access credentials in an email. Don’t click on any links or respond to the message — delete the email and check your computer for spyware or other malware and contact your bank.
Identity theft can impact businesses as well as individuals, and there are several ways to know if you have been victimized. They include notices or emails telling you that your account information has been updated or that your information may have been compromised, bills or collection calls for accounts you’ve never opened, unknown accounts or inquiries that appear on your credit report, or an unexpected denial of a credit card application. If you suspect your identity has been stolen, contact your bank and place a fraud alert on your credit report by contacting one of the three major credit bureaus: Equifax, Experian, or TransUnion.
In our increasingly digital world, threats abound, with the growth of AI-based scams exponentially increasing those threats. Our Business Fraud Information Center provides a full range of resources and information to help keep your business secure. We work to provide up-to-date fraud information and alerts to help ensure your business won’t be one of the thousands victimized by scammers.
David Kavney is regional president of Central New York and the Mohawk Valley, and president of Central New York and Pennsylvania. In this role, he supports NBT’s commercial-banking leaders and teams in Central New York, Mohawk Valley, the Southern Tier, and Pennsylvania. Terra Carnrike-Granata is senior director of information security at NBT Bank, where she designs and implements sophisticated controls to prevent loss and mitigate risk, while also developing innovative ways to educate consumers and businesses on cyber threats.

VIEWPOINT: Parsing through the economic data & gauging the outlook
I’d like … to share my assessment of recent economic data and how it’s informing my outlook for the economy. Particularly, I’ll explain what the data are telling us in light of economic uncertainty, and how I expect the effects of tariffs to take shape. Now is when I must give the standard Fed disclaimer
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I’d like … to share my assessment of recent economic data and how it’s informing my outlook for the economy. Particularly, I’ll explain what the data are telling us in light of economic uncertainty, and how I expect the effects of tariffs to take shape.
Now is when I must give the standard Fed disclaimer that the views I express are mine alone and do not necessarily reflect those of the Federal Open Market Committee (FOMC) or others in the Federal Reserve System.
You all read the news and are familiar with the facts and figures. The changing landscape around trade policy has heightened economic uncertainty among households, businesses, and financial-market participants. The response to these developments and the associated uncertainty has led to interesting and sometimes contrasting dynamics in both the soft data and hard data.
Soft data, such as the regional business surveys conducted by the New York Fed, have highlighted an elevated degree of uncertainty about the economic outlook over the past few months. All told, concerns about tariffs have been widespread, resulting in a reported pullback on capital spending.
Similarly, our national Survey of Consumer Expectations (SCE) shows that consumers’ uncertainty along a number of dimensions remains elevated as well, leading many households to scale back on their expected spending growth on nonessential items. In addition, survey respondents report that their uncertainty about future inflation remains elevated.
But some soft data have provided more encouraging news. For example, in the SCE, longer-run inflation expectations have remained stable, while short-term and medium-term inflation expectations have returned to their pre-pandemic ranges. This is critically important, because well-anchored inflation expectations are essential for sustained price stability.
Now I’ll turn to some hard data. And by these measures, the U.S. economy remains in a good place.
Real GDP growth data have been unusually noisy, largely reflecting effects from the front-running of tariffs earlier this year. That said, the data suggests that economic growth has slowed relative to last year’s pace.
All this data — both hard and soft — feed into my assessment of how the economy is faring relating to the Fed’s dual mandate goals of maximum employment and price stability.
On the employment front, the most recent data show a solid labor market, as demonstrated by measures of unemployment, employment, vacancies, hiring, and quits. Job growth is slowing, but so is labor supply, owing to lower immigration. Overall, labor supply and demand are well balanced and there are no signs that the labor market is adding inflationary pressures.
Regarding price stability, inflation has continued on a gradual, albeit bumpy downward path toward our 2 percent longer-run goal. Based on my reading of the June CPI and PPI data, I estimate that the 12-month percent change in headline PCE inflation in June will be about 2.5 percent, and core inflation will be about 2.75 percent.
I often say that I look at the totality of the data to track underlying trends and evolving conditions. So, in addition to closely watching the data and trends that I just mentioned, I’ve been keenly watching the effects of tariffs on the prices of goods and services.
One question comes up a lot these days: “All we hear about is tariffs, tariffs, tariffs. But then why hasn’t inflation gone up?”
To answer this question, you need to dig into the details of how tariffs affect prices, and that means getting into the data at a more granular level.
We are seeing initial effects of tariff increases on core goods prices. Specifically, for items that are more exposed to higher tariffs — household appliances, musical instruments, luggage, tableware — price increases so far this year have been well above what one would expect based on past trends. Using granular import-price data and linkages measured through input-output tables, we can see if these patterns occur broadly across categories of goods and services. And in fact, there is a positive relationship between a category’s exposure to tariffs and its price increase to date this year relative to its prior trend.
It’s important to note that it’s still early days for the effects of tariffs, which take time to come into full force. Combining enacted and announced tariffs, estimates of the resulting average effective tariff rate range between 15 percent and 20 percent. But actual tariffs in effect in recent months were much lower than that, as seen by the amount of tariff revenue collected each month. Net tariff receipts as a share of imports rose from about 2.25 percent in the first three months of the year to about 8 percent in May.
On top of that, it takes time for the tariff increases to pass through to domestic prices. In particular, businesses and consumers bought imported goods in droves in anticipation of the higher tariff rates, likely delaying their effects on domestic prices.
Nonetheless, businesses are focused on tariffs and say that they expect to respond by increasing prices. A special New York Fed survey of businesses indicates that firms passed on at least some of the higher tariffs to their customers, with nearly one-third of manufacturers and about 45 percent of service firms fully passing along all tariff-induced cost increases by raising their prices.
All in all, although we are only seeing relatively modest effects of tariffs in the hard aggregate data so far, I expect those effects to increase in coming months. Overall, I expect tariffs to boost inflation by about 1 percentage point over the second half of this year and the first part of next year.
Another element to the inflation outlook is that the lower foreign-exchange value of the dollar we have seen this year likely will add somewhat to inflationary pressure going forward.
We won’t know exactly the magnitude or timing of how these various factors will play out until we see more data. That’s why I’ll continue to be vigilant and monitor prices and broad movements over time to best assess evolving conditions.
The combination of continued uncertainty, a solid labor market, and inflation still above our 2 percent goal led the FOMC to decide to leave the target range for the federal funds rate unchanged at 4.25 percent to 4.5 percent at its most recent meeting in June.
Maintaining this modestly restrictive stance of monetary policy is entirely appropriate to achieve our maximum employment and price stability goals. It allows for time to closely analyze incoming data, assess the evolving outlook, and evaluate the balance of risks to achieving our dual-mandate goals.
In addition, the FOMC continues to reduce its holdings of Treasury securities and agency debt and agency mortgage-backed securities. That process continues to go smoothly.
Given all the uncertainty, many outcomes are possible. But based on what the data tell us today; I expect uncertainty and tariffs to restrain spending and reduced immigration to slow labor-force growth. As a result, I expect real GDP growth this year to be about 1 percent.
With this slowdown in growth, I expect the unemployment rate to rise to around 4.5 percent by the end of this year. I anticipate inflation will come in between 3 percent and 3.5 percent in 2025, and then fall back to about 2.5 percent next year before reaching 2 percent in 2027.
John C. Williams is president and CEO of the Federal Reserve Bank of New York. This article is drawn (and edited for space) from a speech, as prepared for delivery, that he gave on July 16 at the New York Association for Business Economics in New York City. The full, unedited text is available at: https://www.newyorkfed.org/newsevents/speeches/2025/wil250716

VIEWPOINT: A Warning for New York State’s Energy Policy
On June 24, New York State’s electricity grid nearly blew a fuse. That day was extremely hot, and air conditioning was working overtime. The New York Independent System Operator (NYISO), the entity running New York’s electricity grid, declared the so-called “Energy Warning.” How bad was it? According to NYISO, an energy warning is issued when
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On June 24, New York State’s electricity grid nearly blew a fuse. That day was extremely hot, and air conditioning was working overtime. The New York Independent System Operator (NYISO), the entity running New York’s electricity grid, declared the so-called “Energy Warning.”
How bad was it? According to NYISO, an energy warning is issued when operating reserves drop below 1965 MW. An energy emergency and cutting off electricity for some consumers begins when reserves fall below 1310 MW.
Rather than arguing over why it was so hot, a reasonable policy response for the near future is to make sure New York does not run out of energy. We should treat June 24 as a warning.
In fact, the people running New York’s electricity grid (NYISO) have been sounding the alarm for quite a while. According to the latest 2025 Power Trends Report, New York is losing capacity to generate electricity and relying on hardware that in some cases is more than 50 years old. Your phone or laptop might be running on energy produced by equipment made during the Iranian Hostage Crisis or the Reagan presidency.
Rather than rectifying the situation, New York’s energy and climate policies are making things worse. Ever since 2019 when Albany passed Climate Leadership Community Protection Act (CLCPA) declaring that New York will run on green electricity, companies have been reluctant to invest in new gas or oil power plants —which would feel too much like trying to open a brewery during Prohibition.
Even if companies were willing to invest in New York, there would be no guarantee that Albany’s bureaucracy would grant the necessary permits for a new power plant.
Despite the “out with the old, in with the new” vibe among the politicians, new renewable-energy sources such as wind and solar provide less than 6 percent of the state’s electricity. Hydropower produces a lot of energy Upstate, but New York still runs on hydrocarbons, mostly natural gas and oil — especially Downstate. Since New York passed CLCPA in 2019, the share of hydrocarbon fuels in electricity production has gone up, not down.
One could argue that so far New York State’s energy policy has produced more virtue signaling than clean and affordable energy. It scared energy companies and investors and added a whole lot of uncertainty to New York’s economy.
Making matters worse, Albany is behaving as if New York has an endless supply of cheap electricity — enough to heat homes, electrify cars, buses, and trucks, and still power massive future demands from microchip factories, [AI] data centers, and other energy-hungry industries it is trying to attract to New York.
If things do not change, one day New York’s electricity system is going to blow a fuse.
How can we resolve this issue? First, Albany should stop pushing electrification of heating and transportation at least until New York has a lot of cheap electricity.
Second, there are many reasonable ways to reduce energy use and help the environment with current fuel sources and technologies. Weatherization of homes and buildings reduces energy use, greenhouse gas emissions, and energy bills.
NYISO pitched a similar idea: modernizing existing energy production facilities and hydrocarbon power plants. Newer generators could provide reliable electricity and reduce emissions at reasonable cost and timeframe. To put it simply, replacing a 50-year-old generator with a new one is faster and easier than building a brand-new offshore wind farm.
Third, and more broadly, New York should be open to all energy sources. Hochul’s recent announcement to add one gigawatt of nuclear power is a step in the right direction. However, it is far from a silver bullet, and new nuclear plans could become hobbled by Albany’s red tape and cost overruns. The most recent reactor in Georgia, Vogtle Unit 4, took seven years longer to build — and cost twice as much money — as planned.
New York’s leaders are getting things backward — pushing their citizens to switch to electric home heat and electric vehicles when the grid is not ready to handle the additional load. If the future is to be all electric — or even mostly electric — making electricity cheap and plentiful must be the first step.
Zilvinas Silenas is president and CEO of the Empire Center for Public Policy, Inc., an independent, non-partisan, nonprofit think tank based in Albany. The organization says its mission is to make New York a better place to live and work by promoting public policy reforms grounded in free-market principles, personal responsibility, and the ideals of effective and accountable government. This article is drawn from the Empire Center’s blog, where it was first published on July 17.

Marcellus firm wins nearly $8 million AFRL contract for HVAC work
MARCELLUS — Welch Construction Inc., of Marcellus, was recently awarded an almost $7.8 million firm-fixed-price contract for repair and replacement of heating, ventilation, and air conditioning (HVAC) systems at the Air Force Research Laboratory (AFRL) in Rome. This contract provides for the repair and replacement of HVAC systems in the C and D Bays of
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MARCELLUS — Welch Construction Inc., of Marcellus, was recently awarded an almost $7.8 million firm-fixed-price contract for repair and replacement of heating, ventilation, and air conditioning (HVAC) systems at the Air Force Research Laboratory (AFRL) in Rome.
This contract provides for the repair and replacement of HVAC systems in the C and D Bays of Building 3 at the AFRL in Rome. Work is expected to be completed by January 2026, according to a July 11 contract announcement from the U.S. Department of Defense.
This contract was a competitive acquisition, and five offers were received. Fiscal year 2024 research, development, test, and evaluation funds are being obligated at the time of award, per the contract announcement.
Welch Construction, on its website, says is a certified service-disabled veteran-owned small business, with more than 55 years of experience. The company specializes in commercial and industrial construction. Welch Construction’s corporate headquarters is in Marcellus, while its coastal division, which opened in 2004, is located in Myrtle Beach, South Carolina.

Bassett Healthcare Network names new board chair
COOPERSTOWN — Bassett Healthcare Network announced that Robert Hanft, former executive at J.P. Morgan and current senior adviser with Strategic Financial Services in Utica, has recently been elected chair of Bassett’s board of directors. Hanft will serve a three-year term, which formally began on July 11, following formal election at the board’s annual meeting in
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COOPERSTOWN — Bassett Healthcare Network announced that Robert Hanft, former executive at J.P. Morgan and current senior adviser with Strategic Financial Services in Utica, has recently been elected chair of Bassett’s board of directors.
Hanft will serve a three-year term, which formally began on July 11, following formal election at the board’s annual meeting in Cooperstown. Hanft succeeds Douglas Hastings, who was elected as chair of Bassett’s board of directors in 2019 and has finished his term.
Hanft joined the Bassett Healthcare Network board in 2020. He has served as a member of Bassett’s executive committee, chairman of its finance committee, and as a member of Bassett’s strategic planning committee. He also serves on the board of directors for Bassett Medical Center, which he joined in 2017, and Templeton Foundation. Hanft’s other local community work includes serving on the boards of Pathfinder Village, Fenimore Art Museum, and Springbrook.
Originally from Seaford, on New York’s Long Island, Hanft is an alumnus of Hartwick College, where he earned a bachelor’s degree in economics. He later attended Long Island University, where he received an MBA in finance. In 2018, Hartwick College awarded Hanft an honorary Doctor of Laws degree. He served on Hartwick’s board for 18 years, including six years as chairman of the board. Hanft said it was his “treasured memories” as an undergrad student in Oneonta and his time on Hartwick’s board that attracted him to move to upstate New York in 2008 from Ridgewood, New Jersey.
Hanft worked for J.P. Morgan in New York City for 30 years. Joining the firm directly after he graduated from college, he progressed through the company, serving as senior managing director in the firm’s global equities and derivatives business, holding positions including chief operating officer, co-head of global equity research and sales, and president of J.P. Morgan Securities. Hanft eventually left J.P. Morgan and served as a senior VP with AIG International and a managing director with the Trinsum Group, an investment banking and consulting firm. He is currently a senior adviser with Strategic Financial Services, a Utica–based wealth management firm.
“Bob is an experienced leader who has a deep knowledge of Bassett and a passion for rural healthcare,” Staci Thompson, president and CEO of Bassett Healthcare Network, said in the announcement. “We are fortunate to have Bob at the helm of our network board. He brings decades of strategic business knowledge, along with a striking devotion to our communities, a love for upstate New York, and an unwavering faith in Bassett’s values and mission. Bob will continue to help lead Bassett Healthcare Network forward as we evolve and grow to meet the needs of our patients and communities.”
Bassett Healthcare Network is an integrated health system that provides care and services to people living in a 5,600-square-mile region in upstate New York. The organization includes five corporately affiliated hospitals, over two dozen community-based health centers, more than 20 school-based health centers, two skilled-nursing facilities, and other health partners in related fields.
Oneida County hotels post strong first-half numbers
UTICA — Oneida County hotels registered a solid first half of business this year, with gains in overnight guests and room revenue. The hotel-occupancy rate (rooms sold as a percentage of rooms available) jumped 5.4 percent to 59.2 percent in the first six months of 2025, compared to the year-ago period, according to a report
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UTICA — Oneida County hotels registered a solid first half of business this year, with gains in overnight guests and room revenue.
The hotel-occupancy rate (rooms sold as a percentage of rooms available) jumped 5.4 percent to 59.2 percent in the first six months of 2025, compared to the year-ago period, according to a report from STR, a Tennessee–based hotel-market data and analytics company.
Revenue per available room (RevPar), an important industry gauge that measures how much money hotels are bringing in per available room, climbed 5.8 percent to $80.28 in in the first half of the year in the Mohawk Valley’s largest county versus the first six months of 2024.
Average daily rate (ADR), which represents the average rental rate for a sold room, inched up 0.4 percent to $135.72 in Oneida County year to date through June 30 of this year, compared to the first half of last year.
Broome County hotels register drop in business in June
BINGHAMTON, N.Y. — Broome County hotels saw a decline in overnight guests in June, as two other benchmarks of business performance also dipped in the month. The hotel-occupancy rate (rooms sold as a percentage of rooms available) in the county fell 5.5 percent to 67.2 percent in the sixth month of 2025, compared to June
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BINGHAMTON, N.Y. — Broome County hotels saw a decline in overnight guests in June, as two other benchmarks of business performance also dipped in the month.
The hotel-occupancy rate (rooms sold as a percentage of rooms available) in the county fell 5.5 percent to 67.2 percent in the sixth month of 2025, compared to June 2024, according to a report from STR, a Tennessee–based hotel market data and analytics company. Year to date through June, occupancy was down 2.3 percent to 56.3 percent.
Revenue per available room (RevPar), an industry gauge that measures how much money hotels are bringing in per available room, declined 5.7 percent to $85.33 in June versus the year-ago month. In the first six months of this year, RevPar was higher by 3.2 percent to $68.37.
The average daily rate (ADR), which represents the average rental rate for a sold room, edged down 0.2 percent in Broome County to $126.95 this June, compared to the same month a year before. Through June 30, ADR increased 5.5 percent to $121.50.

Shannon Cool, associate advisor of retirement plans at Strategic Financial Services in Utica, has earned the certified plan fiduciary advisor (CPFA) designation. A CPFA is

CH Insurance has announced the hiring of Jennifer Nolles as a personal lines advisor. She brings more than 20 years of experience in personal lines insurance,

GZA GeoEnvironmental Inc. has promoted Julia Braunmueller to associate principal in GZA’s Syracuse office. A certified professional wetland scientist, Julia provides services to the energy
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