Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.

New York awarded $500 million in ARPA funding to support small businesses
The federal government has awarded New York State just over $500 million in funding to support small businesses through the State Small Business Credit Initiative

Upstate Medical’s COVID hotline renamed, handling questions on additional health matters
SYRACUSE, N.Y. — Upstate Medical University has renamed its COVID information hotline as the public-health hotline. It made the change “as more and more questions

Greater Binghamton Chamber plans job and career fair on Sept. 8
BINGHAMTON, N.Y. — The Greater Binghamton Chamber of Commerce is hosting its biannual job and career fair on Sept. 8 from 2-6 p.m. at the

UTICA, N.Y. — Upstate Family Health Center, Inc. (UFHC) has promoted Richard Williams to chief operating officer. In his new role, Williams engages in community

Children’s bookstore opens in Rome
ROME, N.Y. — The city of Rome just got its second new bookstore in less than a year, but the newest shop, Circle Time Books & More, focuses on the city’s youngest readers. “I think every child should have a bedtime story,” says Teri Smith, who opened the shop with her husband Richard. “I want
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
ROME, N.Y. — The city of Rome just got its second new bookstore in less than a year, but the newest shop, Circle Time Books & More, focuses on the city’s youngest readers.
“I think every child should have a bedtime story,” says Teri Smith, who opened the shop with her husband Richard. “I want to get parents to connect with their kids with a book.”
Her store at 401 N. James St., which celebrated its grand opening on Aug. 5, is filled with books and a selection of toys for kids ages 12 and under.
The idea for the store emanated from Smith’s 40 years of experience providing daycare services, and the name was inspired by the circle time she holds for her young charges. “Kids like to read, but kids aren’t reading anymore,” Smith says, noting that she hopes to change that.
Circle Time Books & More carries numerous books that come with a stuffed animal, including many from Slumberkins, so that children can have a tactile experience while reading or having someone read to them. According to the Slumberkins website, the snuggly items that come with the books help provide security and comfort, support emotional regulation, and help inspire imagination.
Circle Time also stocks the Barefoot Books brand, which is typically only sold through home parties, but is available in select stores. “I like the process they go through in choosing what books to get,” Smith says of the company. The store also stocks a selection of Christian books and books in Spanish.
Smith is leasing about 800 square feet for the store. She and her husband currently are the only employees, but Smith hopes to have their grandchildren help out. Friends and family are also available to help as needed, Smith notes.
It took about two months to get the space ready to open and about $20,000, a personal investment, to launch the business, she says.
“We put a lot of thought into what is in here,” Smith says. From hand puppets to sensory dough, all the toys have a purpose.
Smith believes the quality of merchandise and the personal touch Circle Time offers will help it compete with online retailers and large bookstore chains.
“If you come in here, we can guide you to something,” she says. Along with a personalized experience, she wants to make it an adventure for children to visit the store and pick out a new book.
Smith continues to provide daycare services, so the stores hours remain limited at this time. Circle Time Books & More is open Tuesday through Friday from 2-6 p.m. and Saturday from 10 a.m. to 2 p.m.
Just like the store’s name says, Smith hopes to soon offer circle time there, either inside the store or on the lawn next door during nice weather. Smith hopes one of the books the store will be able to feature soon is one she is writing with her sister Corri Lenaghen about “Opal the goat.”
Circle Time does not compete with Keaton & Lloyd Bookshop, which opened in Rome in October 2021. That store caters to teens and adults.

Bower fulfills dream with Eagle Metalcraft purchase
EAST SYRACUSE — For Michael Bower, those words by Robert Frost could not be more descriptive of his entrepreneurial journey. Bower was born in Arkansas on a farm and grew up without many of the civilized things we take for granted. There was no running water or bathroom on the farm. It was where he
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
EAST SYRACUSE — For Michael Bower, those words by Robert Frost could not be more descriptive of his entrepreneurial journey. Bower was born in Arkansas on a farm and grew up without many of the civilized things we take for granted. There was no running water or bathroom on the farm. It was where he would develop the work ethic that would help him achieve his goal.
Bower enlisted in the United States Marine Corps and served for four years. Following his Marine Corps service, he obtained a physics degree from Kent State University and over time, obtained a master’s degree in engineering from the University of South Florida. Both were great accomplishments for a man who never read books as a child in Arkansas. During his professional career, Bower worked in a variety of operational management roles for both Eaton Corporation and United Technologies Corporation (UTC), but he knew he wanted more. He knew he wanted to purchase and run his own business.
In February 2020, during the onset of the COVID-19 pandemic, Bower’s journey began. Michael did an internet search for business help in Central New York. He happened to come across the Onondaga Small Business Development Center (SBDC) and decided to reach out. He was eventually assigned to work with me and that was the beginning of a journey that would span more than two years.
During my initial conversations with Michael, he made it clear that his goal was to acquire and run his own business. As Michael and the SBDC began exploring opportunities that were available in the Central New York area, he noticed a general manager position at Eagle Metalcraft, Inc. of East Syracuse, advertised on the MACNY, The Manufacturers Association web site.
The company was founded in 1953 as the Eagle Manufacturing Company, primarily as a welding shop. The business had evolved over time to include precision sheet-metal fabrications. While working for Eagle Metalcraft wasn’t going to directly help him achieve his goal, it was a position in which Michael knew he could provide value because of his education and practical experience.
He started working at Eagle Metalcraft in June 2020 as its general manager during a period when the pandemic had adversely affected sales for many companies including this business. Even though sales bottomed out in his first month of employment with the company, Bower “rolled up his sleeves” and began to apply his practical knowledge of engineering and manufacturing to the existing processes at the company. From that point forward, sales improved incrementally every month. In the midst of working long days to improve sales and net margin, he and the owner of the company [Jim Helmer] spoke about the possibility of Michael eventually purchasing the business.
As poet Robert Frost also said, “By working faithfully eight hours a day you may eventually get to be boss and work 12 hours a day.” That quote would certainly prove true for Michael Bower. Following many months of due diligence between the two parties, [Bower and Helmer] would come to an agreement and eventually close on the transaction in February 2022, which would change the course of Michael’s life. Bower worked with the SBDC and its network of resources along with Citizen’s Bank to finalize the change of ownership.
Since he began working for Eagle Metalcraft two years ago, Bower has helped double sales and double the workforce at the precision metal component company based at 3550 Burnet Ave. in the village of East Syracuse.
While interviewing Michael for the story, he told me how much he loved the employees. “These employees care about this company. They are cost conscious and quality driven,” Bower said.
Prior to purchasing Eagle Metalcraft and while serving as the general manager, he noticed that there were skills that were being underutilized. Michael wanted to create a climate at the company that was less transactional and make it a place where people wanted to work. He’s given the employees opportunity to be successful and “everyone has stepped up.”
“I want to motivate our employees, so they can share in the success of the company while holding myself accountable to them,” Bower said. “But I couldn’t have done this without the Onondaga SBDC and Mark. They helped me with the business valuation, creation of a business plan and construction of the financial projections for external funding.”
Bower continued, “Mark and I have been lockstep for over two years. He has served as a mentor, coach, and was completely invested in my success. He’s been encouraging and supportive in helping me through my journey.”
Michael knew what Robert Frost was talking about when he said, “The best way out is always through.” Michael went through and came out on the other side, becoming the owner of a business that provides value to the employees, the Central New York community and to himself. He truly believes that the Central New York community has an “entrepreneurial heartbeat” and he wants Eagle Metalcraft to be a big part of that landscape. Let’s just hope Michael doesn’t have to work 12-hour days forever as part of that process.
Business Advisor’s Tip: Anthony Robbins was quoted as saying “There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.” There are many ways to approach making a business dream that reality. One effective way is to become an employee of the company. That provides you with an “insider’s view” of the key components of the business that would directly affect your decision and impact your career.
Mark Pitonzo is a state-certified business advisor at the Onondaga SBDC’s satellite office located at Onondaga Community College @Liverpool. Contact him at m.j.pitonzo2@sunyocc.edu
SUNY Oswego to host next small-business training class in mid-September
OSWEGO, N.Y. — SUNY Oswego’s Business Resource Center will host a training class in mid-September for those interested in expanding or starting a small business in Oswego County. The small-business training classes will be held Sept. 12 through Sept. 16, from 5:30 pm to 7:30 pm; and Sept. 19 and 20, also from 5:30 pm
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
OSWEGO, N.Y. — SUNY Oswego’s Business Resource Center will host a training class in mid-September for those interested in expanding or starting a small business in Oswego County.
The small-business training classes will be held Sept. 12 through Sept. 16, from 5:30 pm to 7:30 pm; and Sept. 19 and 20, also from 5:30 pm to 7:30 pm online.
This certificate program provides training that covers topics, such as how to write a business plan, how to obtain financing, accounting and tax issues, business insurance, legalities, marketing, and other basic business startup issues, according to a news release from Operation Oswego County. Graduates of the program are eligible to apply for up to $25,000 in low-interest financing to expand or start their business in Oswego County.
Online training is provided by Small Business Development Center (SBDC) advisors, as well as other area business professionals. SUNY Oswego’s Business Resource Center coordinates the program, with promotional and scholarship support provided by the City of Fulton Community Development Agency, the City of Oswego Community Development Office, and Operation Oswego County.
Tuition for the program is $50 and includes all materials. Limited scholarships are available for this class.
For more information, or to register for the class, call SUNY Oswego’s Business Resource Center at (315) 312-3493. Registration and payment will be completed online at oswego.edu/sbdc from now through Sept. 2.

Rheonix Laboratories launches in Lansing
Offers COVID-19 PCR testing LANSING, N.Y. — Rheonix Laboratories LLC in Lansing is a CLIA-certified clinical laboratory that recently opened and will initially offer COVID-19 PCR testing. Rheonix Inc. of Ithaca on Aug. 1 announced the lab’s opening. Rheonix is a manufacturer of a highly advanced microfluidic molecular testing platform. CLIA is short for clinical
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Offers COVID-19 PCR testing
LANSING, N.Y. — Rheonix Laboratories LLC in Lansing is a CLIA-certified clinical laboratory that recently opened and will initially offer COVID-19 PCR testing.
Rheonix Inc. of Ithaca on Aug. 1 announced the lab’s opening. Rheonix is a manufacturer of a highly advanced microfluidic molecular testing platform. CLIA is short for clinical laboratory improvement amendments, which is part of the U.S. Department of Health and Human Services’ Center for Medicare and Medicaid Services (CMS).
Rheonix is headquartered at 10 Brown Road in the village of Lansing. Rheonix Laboratories is located nearby at 30 Brown Road, also in Lansing.
“Offering testing through an affiliated laboratory is an important extension of Rheonix’s core mission: to offer molecular diagnostics to more people, in more places, more often,” Greg Galvin, president, CEO and chairman of the board of directors of Rheonix, said in the announcement. “The initial focus of Rheonix Laboratories is to provide a convenient and economical COVID-19 PCR testing option for organizations and community members. In the future, we plan to offer additional assays at the laboratory, including syndromic panels for respiratory, gastrointestinal and sexually transmitted infections.”
Rheonix Laboratories is permitted by New York State to provide COVID-19 PCR testing and results, and will be partnering with organizations — including pharmacies, schools, long-term care facilities, and county and municipal health departments — to provide “low-cost” testing to its populations. The laboratory’s COVID-19 PCR testing program enables seamless registration, sample collection, and testing for individuals and organizations, the company said.
Rheonix Laboratories says it provides reliable, rapid turnaround COVID-19 PCR testing utilizing the Rheonix COVID-19 MDx Assay. The U.S. Food and Drug Administration first granted the assay emergency-use authorization (EUA) in April 2020.
The assay is “highly sensitive” and detects all COVID-19 variants of concern, including the omicron subvariants. Individuals can register online for a test using the Rheonix Laboratories patient portal. Sample types include saliva and nasal swabs. Results are expected within 24 hours after receipt of sample and can be viewed through the portal, Rheonix said.
Since early in the pandemic, Rheonix has provided COVID-19 testing capacity in the mid-Atlantic and northeastern U.S. The company has been providing COVID-19 PCR testing capacity to community hospitals and local clinical laboratories, “reducing turnaround time from two weeks to same day.” Since April 2020, U.S. laboratories have processed more than 1 million samples using Rheonix’s COVID-19 testing system, the company said.

Greater Utica Chamber gears up for Business of the Year Awards
UTICA, N.Y. — The Greater Utica Chamber of Commerce is gearing up for one of its biggest annual events, the Business of the Year Awards. The awards honor members in five different categories — for-profit business with 50 or fewer employees, for-profit business with over 50 employees, not-for-profit with 50 or fewer employees, not-for-profit with
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
UTICA, N.Y. — The Greater Utica Chamber of Commerce is gearing up for one of its biggest annual events, the Business of the Year Awards.
The awards honor members in five different categories — for-profit business with 50 or fewer employees, for-profit business with over 50 employees, not-for-profit with 50 or fewer employees, not-for-profit with more than 50 employees, and the newest category, catalyst rising business, which honors a company in business for five years or less.
The event is an important one not only for the winners, but also for the broader regional business community, the chamber says.
“It really puts a spotlight on business and gives people the opportunity to see a little bit more about an organization,” Kari Puleo, executive director of the Greater Utica Chamber, says.
The deadline for nominations is Sept. 1. Nominees must be current chamber members. All nominated businesses will receive a more detailed form to complete, and the chamber’s executive committee reviews all nominees to determine three finalists for each category.
Representatives from each finalist company are interviewed in a video package that helps people learn more about the business, its core values, its products and services, and how it has innovated and changed. All businesses are asked the same series of questions, which are once again reviewed by the executive committee to determine the winners in each category.
The process really spotlights things that might not be part of the everyday conversation, Puleo notes. “Some businesses are really committed to philanthropy. Some businesses are really committed to developing their workforce.”
Last year, people really got to see what one area business did to help other businesses during the pandemic, she says. Casa Imports, which won last year in the for-profit business with more than 50 employees category, worked overtime to make sure the area’s many restaurants were supplied with to-go containers when they all had to close to in-person dining at the height of the pandemic, Puleo says.
“I’m sure nobody anticipated how many to-go containers they needed,” she says, but Casa did everything it could to make sure its customers had what they needed.
The catalyst rising business category, added in 2017, turns the spotlight on the area’s newest businesses, she adds. It gives these new businesses an opportunity to shine without having to compete with more established companies, she says.
The Business of the Year Awards is one of numerous in-person chamber events for 2022 as the Greater Utica Chamber celebrates its 125th anniversary.
With people eager to get out and network again, the chamber hosted previous favorites and added new events this year. Members are excited about the monthly Business After Hours events, Puleo says, adding that she’s been seeing many new faces at the gatherings.
This year, the chamber is mixing together elements of the past two Business of the Year events, Puleo says. In 2020, pandemic restrictions caused the chamber to create a one-hour television special honoring the finalists and winners. In 2021, the chamber held an in-person event, but attendance was down a bit from previous years. “I think we were still feeling a little bit of that COVID crunch,” Puleo notes.
The Greater Utica Chamber will celebrate this year with an in-person event on Dec. 8 at Hart’s Hill Inn in Whitesboro but will also profile finalists and winners for a new TV special that will air at the end of the year. The special also recaps the chamber’s year that was.

Selfie museum opens in New Hartford
NEW HARTFORD, N.Y. — The Mohawk Valley’s first selfie museum, Selfie City CNY, is now open in the Avenue Plaza at 4697 Commercial Drive in New Hartford. Selfie museum is a term for an art gallery or installation full of backdrops. Visitors can pose for photos they can share on their social-media sites. Owner John
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
NEW HARTFORD, N.Y. — The Mohawk Valley’s first selfie museum, Selfie City CNY, is now open in the Avenue Plaza at 4697 Commercial Drive in New Hartford.
Selfie museum is a term for an art gallery or installation full of backdrops. Visitors can pose for photos they can share on their social-media sites.
Owner John Baker got the idea after his niece visited a selfie museum in North Carolina. “When I saw the pictures she took there, I thought that would be wonderful here,” he says.
Baker leased the 4,200-square-foot former Avenue store and spent the month of April getting the space ready with help from his brother-in-law Chris Stevens, who built a lot of the sets.
Baker’s startup costs totaled $50,000 to $60,000, which included supplies for the rooms/backdrops, the lights, hiring an artist to paint a mural, getting a logo designed, and merchandise. Selfie City CNY opened in early May with 20 different rooms and backdrops full of vibrant colors and fun props. Each one is equipped with a ring light.
Want to make it rain cash? There’s a room for that. Ever wanted to be the prize in a claw machine? You can do that. There’s a selfie grocery store, a phone booth, and even selfie jail, but those looks might not be around for long.
“Every couple of months, I’ll switch some [rooms] out,” Baker says, because he wants to keep things fresh and new. He also plans on having seasonal and holiday looks as well. Along with providing a space for people to be creative, the business also offers a creative outlet for Baker, who worked at Pacemaker Steel before opening the museum.
“I have changing rooms so people can bring different outfits,” Baker notes. Visitors can use a camera or their phones and capture as many pictures with as many backdrops as they like for a fee of $20 for adults and $15 for kids age 12 and under. Professional photographers can also use the space as a studio for the same fee.
“I think it has the opportunity to be something for so many different things,” Baker says of the Selfie City concept. His overall goal is for the museum to be a positive space where people can come in, be themselves, and love themselves. The museum is for all ages and genders, he says. “It’s something for everybody to have their moment to be free.”
With an open floor in the middle, the space can also host events and has already hosted several drag shows. People can book events like birthday parties or bachelor/bachelorette parties. Selfie City CNY can even host corporate events like meetings for companies looking to try something a little different, he adds.
Baker promotes the museum on social media including Facebook, Instagram, and TikTok. He’s big on word of mouth and encourages visitors to tag Selfie City CNY and share their pictures.
“Everyone who has come in has raved about it,” Baker says.
He also joined the Greater Utica Chamber of Commerce and held a ribbon-cutting event with the chamber. Baker is also working on a promotional flyer. He expects business to increase as summer ends and people look for more things to do indoors.
Ultimately, Baker would love to be able to add a few employees — right now he works the business by himself — and have a full calendar of parties and events.
Selfie City CNY (www.selfiecitycny.com) is open Wednesday through Saturday from 2-10 p.m. and Sunday from 12-6 p.m.
Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.