Binghamton–based Bates Troy Healthcare Linen has promoted JENNIFER STARCHOCK from billing analyst to account analyst. She has been with Bates Troy almost four years and previously had a successful career in banking. Starchock has demonstrated excellent quantitative and financial analytical skills, the company said.

The Center for Advanced Systems and Engineering (CASE) at Syracuse University has announced the hiring of JEFF FUCHSBERG as director. In this role, Fuchsberg will contribute to the center’s strategic plan, oversee the implementation of goals and provide leadership and management of CASE’s day-to-day operations. Fuchsberg’s career experience has focused on the intersection of technology, entrepreneurship, and economic development, having most recently served as VP of innovation and entrepreneurship at CenterState CEO. In his role, he was primarily responsible for the Tech Garden incubator in downtown Syracuse, leadership in Central New York’s technology-based economic-development initiatives, and oversight of some of New York State’s premier startup attraction, investment, and support programs, including GENIUS NY, where he previously served as director. Fuchsberg credits CASE with providing foundational early-career opportunities while a student at the College of Law, having been supported by the CASE Co-op Program in 2008, while working for a subsidiary of Welch Allyn housed in the CASE incubator. He then joined the company post-graduation, continuing his work with CASE in a role focused on university-sponsored research and technology commercialization, while leveraging skills developed at the Syracuse University Innovation Law Center. 

MACNY, The Manufacturers Association, has added COLLEEN BLAGG as manager of apprenticeship & workforce development. In this role, she will work on an array of grants to expand registered apprenticeship programs throughout New York State. Blagg will utilize her vast knowledge and experience working with underrepresented populations, especially youth, to assist with MACNY’s Youth Pre-Apprenticeship Program. Blagg is an accomplished workforce-development professional with more than 12 years of experience. Prior to joining MACNY, she was the youth-workforce manager at CNY Works, where she managed youth-workforce services, instituted a work-readiness curriculum, and implemented several projects in partnership with other local organizations. Earlier in her career, Blagg also worked for Patriot Enterprises/AFSC as a career-readiness counselor, Northwestern Workforce Development Board as a youth training & employment specialist, and Workforce Alliance as a career consultant. Blagg holds a bachelor’s degree in international affairs from Florida State University.

Research & Marketing Strategies, Inc. (RMS) announced the recent promotion of MICHAEL WALLS to patient survey operations quality specialist. As an integral member of the RMS survey operations team, Walls’ primary responsibility is to ensure the quality of work being distributed from RMS. His growth of professional scope and his record for excellence makes this advancement a natural move for both Walls and RMS, the company said. Walls is responsible for maintaining strict quality adherence to Centers for Medicare & Medicaid Services (CMS) guidelines in preparation and management of survey mailing operations, managing data entry, and conducting survey distribution and data collection. In addition, his duties include assisting with client onboarding, addressing existing client needs, as well as conducting sampling for various Consumer Assessment of Healthcare Providers and Systems (CAHPS) lines of business while strictly adhering to all project planning deadlines and CMS mandated sampling protocol.