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BINGHAMTON, N.Y. — Broome County hotels had another solid month of business in December to close out a strong year. The hotel-occupancy rate (rooms sold as a percentage of rooms available) in the county rose 2.4 percent to 51.0 percent compared to the year-prior month. That completes a year of no declines in this key […]
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BINGHAMTON, N.Y. — Broome County hotels had another solid month of business in December to close out a strong year.
The hotel-occupancy rate (rooms sold as a percentage of rooms available) in the county rose 2.4 percent to 51.0 percent compared to the year-prior month. That completes a year of no declines in this key measure in 2022 as monthly occupancy changes ranged from unchanged to a more than 45 percent gain. For the full year, occupancy was up 14.6 percent to 60.8 percent.
Two other important indicators of business performance for Broome County hotels posted greater gains in December.
Revenue per available room (RevPar), an industry gauge that measures how much money hotels are bringing in per available room, increased 11.1 percent to $50.56 in the final month of 2022 compared to same month in 2021. For all of 2022, RevPar climbed 32.9 percent to $65.34.
Average daily rate (ADR), which represents the average rental rate for a sold room, rose 8.5 percent to $99.11 in the county in December, compared to December 2021. For the entire year, ADR was up 16 percent to $107.54.

Capital projects boost Oneida Nation vendor spending in ‘22
VERONA, N.Y. — The Oneida Indian Nation, through its various enterprises, increased spending with New York state vendors by more than $64 million in 2022 due to expansion and diversification efforts. The Nation expects that pattern to continue into 2023 as it undertakes several new initiatives to improve, expand, and diversify its many business enterprises.
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VERONA, N.Y. — The Oneida Indian Nation, through its various enterprises, increased spending with New York state vendors by more than $64 million in 2022 due to expansion and diversification efforts.
The Nation expects that pattern to continue into 2023 as it undertakes several new initiatives to improve, expand, and diversify its many business enterprises.
“One of the things the Nation has uniquely proven in 30 years in business is when you invest in the future and not just the short term, the results are beneficial,” says Joel Barkin, VP of communications at the Oneida Indian Nation. And those results benefit the entire region, he adds.
In 2022, the Nation spent more than $254 million with 1,371 vendors across the state, an increase of 34 percent from $190 million in vendor spending in 2021. Much of that rise came from a 211-percent jump in capital-project spending as the Nation completed projects including The Cove at Sylvan Beach, an employee-housing complex in Verona, and the transformation of Turning Stone Resort Casino’s buffet into 7 Kitchens.
Vendor spending in Oneida County increased 22 percent to $14.7 million, while it rose 155 percent to $7.7 million in Madison County, and 79 percent to
$81.8 million in Onondaga County. During the year, the Oneida Indian Nation worked with 306 vendors in Oneida County, 167 vendors in Madison County, and 402 vendors in Onondaga County.
“The growth of our enterprises provides the opportunity to increase our economic footprint and partnerships throughout the region, and these increased investments are a testament to this fact,” Oneida Indian Nation Representative and Oneida Nation Enterprises CEO Ray Halbritter said in a statement.
Vendor spending isn’t the only business metric that rose last year. “The Nation’s payroll also increased significantly in 2022,” Barkin says. Payroll jumped 11 percent (about $9 million) with more than 400 jobs added, he notes.
Currently, the Nation employs just over 4,500 people across its various enterprises, he says, and that number will climb this year with new opportunities.
The Nation’s cannabis venture — which will range from growing to packaging to selling — is expected to come online this year and will contribute to new jobs, he notes. It is already contributing to vendor spending as construction of a grow facility is under way.
Vendor spending growth is also expected as the Nation undertakes what it calls the “evolution” of its Turning Stone Resort Casino.
The project, announced last September, will nearly double the size of conference and convention space; add a new 250-room hotel; and bring new dining options, outdoor space, and other amenities to the property. Working with Syracuse–based Hayner Hoyt as the general contractor, the Oneida Indian Nation expects to break ground on the project this year.
The demand is already there for conference and convention space, Barkin says. Existing space is already booked out, typically several years in advance, he notes, and demand is only growing.
“That’s going to allow us to attract a range of groups that make us a real player” in the convention/conference arena, he adds.
The Oneida Indian Nation, through its Oneida Nation Enterprises, operates Turning Stone Resort Casino, YBR Casino & Sports Book, Point Place Casino, The Lake House at Sylvan Beach, The Cove at Sylvan Beach, Maple Leaf Markets, SavOn Convenience stores, Salmon Acres and a hunting preserve, an RV park, two marinas, and several golf courses and facilities.

CenterState report reveals 2023 business expectations for region
SYRACUSE, N.Y. — Nearly three-quarters of area companies surveyed (73 percent) anticipate increased sales or revenue in 2023, down 2 percent from the 2022 projections. At the same time, more than 72 percent of nearly 200 area companies surveyed expect an increase in jobs and hiring in 2023 — up 4 percent from 2022 projections.
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SYRACUSE, N.Y. — Nearly three-quarters of area companies surveyed (73 percent) anticipate increased sales or revenue in 2023, down 2 percent from the 2022 projections.
At the same time, more than 72 percent of nearly 200 area companies surveyed expect an increase in jobs and hiring in 2023 — up 4 percent from 2022 projections.
That’s according to the 2023 Economic Forecast for Central New York report that CenterState CEO released on Jan. 25. Baldwinsville–based Research & Marketing Strategies, Inc. (RMS) conducted the survey.
The report includes the perspectives and projections of CenterState CEO members and business leaders from across industry sectors, with data and insight on Micron Technology’s (NASDAQ: MU) economic impact, along with industry and employment trends.
Besides the hiring and revenue projections, the survey found 54 percent of firms expect to expand products and services in 2023, down about 2 percent from the 2022 projections. And 47 percent anticipate they will increase capital investments, also down 2 percent from last year’s projections.
The report also found nearly 70 percent of respondents describing their expectations for the strength of their business in 2023 as “strong or very strong,” similar to last year, when 72 percent described their business in the same manner.
Additionally, more than 70 percent of respondents expect Micron Technology’s commitment to Central New York will impact their business.
The economic-development organization released the report during its annual Economic Forecast event held at the Nicholas J. Pirro Convention Center at Oncenter.
The program attracted 750 attendees, CenterState CEO tells CNYBJ.
Regional outlook
Luke Tilley, chief economist for Wilmington Trust Investment Advisors, Inc., was the event’s keynote speaker. He presented a national economic outlook with a focus on the impact of inflation on the 2023 Capital Markets Forecast.
“The trajectory of inflation in the U.S. is paramount for the economy, the Fed, markets, and by extension, for investors,” Tilley said in the CenterState CEO news release. “We think it will continue to slow in the near term but is unlikely to return to the incredibly low levels that prevailed between the global financial crisis and the COVID pandemic, thanks to labor markets, China’s trajectory, and the energy transition.”
In his remarks, Robert Simpson, president and CEO of CenterState CEO, “highlighted the positive outlook” shared by the business community in this year’s Economic Forecast survey, “even as the national economy sees challenges on the horizon,” per the organization’s release.
“As we consider our region’s outlook in the near term, there are real and important catalysts, particularly looming national economic trends, to hedge against. However, those pressures do not tamper my confidence for what lies ahead for this community,” Simpson said. “This year’s forecasters shared an optimistic outlook that reflects the significant progress we expect following the announcement of Micron Technology’s historic investment in Central New York. We are now on a new path where we must push the boundaries of our imagination to move that needle even further, and boldly ask the critical question, what will we achieve next? While there are challenges in the short term, if we remain focused on our core strategies and committed to our long-term vision, we will meet this moment and accelerate our progress.”
Business pressures
Survey takers asked forecasters to identify pressures that dominated Central New York businesses in 2022, which could impact their growth in 2023.
The top three responses included availability of skilled personnel/workforce development (58.9 percent); materials/supplies/equipment (34.2 percent); employee benefits and costs (32.3 percent), CenterState CEO said.
Other factors were also involved. Business leaders commented that their largest barrier to growth is “finding the right people.”
The factors also included supply-chain issues, from paper to computer chips, as well as the high cost of freight, which all “present a hindrance to growth.”
In addition, not all industries feel they are back to pre-COVID levels; some are still cutting back following COVID-19 or needing to develop new programs following changes brought on by the pandemic.
Other factors included access to working capital, fundraising, interest rates and inflation, local economic conditions, mergers and acquisitions, and skyrocketing housing costs, lack of housing for sale, CenterState CEO said.
“While the anticipated economic headwinds are ones we must heed, other economic indicators highlight that the Central New York economy is outperforming the nation and some of its Upstate peers on several measures,” Simpson said. “For example, the unemployment rate for the five county Central New York region was 2.8% as of November 2022, compared to 3.6% statewide, and 3.4% nationally. Central New York’s GDP is about 44.3 billion. According to Empire State Development, starting in 2025 Micron will increase the state’s GDP by $9.6 billion a year, with most of that going to Central New York. That is level of growth that will be unmatched. We have an imperative to plan for this new, accelerated growth trajectory with an inclusive growth mindset.”

Crockett assumes CEO title at Mower agency
SYRACUSE, N.Y. — A long-time employee of the Syracuse–based Mower agency is now serving as the company’s CEO. Mower, a marketing-communications firm, on Jan. 27 announced it named Stephanie Crockett CEO. Crockett assumes the CEO title from Eric Mower, who now becomes executive chairman of the company he has guided since 1968. Crockett was named
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SYRACUSE, N.Y. — A long-time employee of the Syracuse–based Mower agency is now serving as the company’s CEO.
Mower, a marketing-communications firm, on Jan. 27 announced it named Stephanie Crockett CEO.
Crockett assumes the CEO title from Eric Mower, who now becomes executive chairman of the company he has guided since 1968. Crockett was named Mower president and COO in June 2021. She joined the advertising, marketing, and public-relations firm 18 years ago.
The agency tells CNYBJ that it has no plans to fill the COO role as of now and that the Mower senior-leadership team will work with Crockett on decision making.
Mower is headquartered at 211 W. Jefferson St. in Syracuse in the Jefferson Clinton Commons building, across from the Milton J. Rubenstein Museum of Science and Technology (the MOST). Mower has additional offices in New York City, Chicago, Boston, Atlanta, Charlotte, Cincinnati, Buffalo, Rochester, and Albany, per its website.
In August 2022, Eric Mower sold the company to a newly established employee stock ownership plan (ESOP). The announcement “marks the most recent point in a long-in-the-making” ownership transition and succession plan that began nearly 10 years ago when Mower first considered an ESOP as an alternative to an outside sale.
“Mower continues to build on a 55-year heritage as an independent strategic creative resource for our clients. Eric created something unique — an integrated communications firm producing award winning campaigns for an amazing list of clients,” Crockett contended. “Our industry continues to evolve, and now as an ESOP, Mower is structured to flourish in this new environment. We have a spectacular team of professionals that produce results for the brands we represent.”
Crockett, 49, is active in a number of professional, business, and community organizations.
She is immediate past-chairperson of the United Way of Central New York board of directors, a member of the CenterState CEO board of directors, the Women Presidents Organization, and the National Advertising Review Board.
In mid-November, she was selected to receive the 2023 Crystal Ball Award from the Central New York Sales & Marketing Executives — an honor that Eric Mower also received in 1984.

NBT earnings dip slightly in Q4 and full 2022 year
NORWICH, N.Y. — NBT Bancorp, Inc. (NASDAQ: NBTB), parent company of NBT Bank, closed out a challenging year of volatile interest rates and weak stock and bond markets with a slight drop in profit for the year and final quarter. But the banking company is optimistic about the year ahead. NBT, which ranks No. 3
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NORWICH, N.Y. — NBT Bancorp, Inc. (NASDAQ: NBTB), parent company of NBT Bank, closed out a challenging year of volatile interest rates and weak stock and bond markets with a slight drop in profit for the year and final quarter. But the banking company is optimistic about the year ahead.
NBT, which ranks No. 3 in deposit market share in the 16-county Central New York region, posted fourth-quarter net income of $36.1 million, or 84 cents a share, down about 3 percent from $37.3 million, or 86 cents per share, in the year-ago quarter.
The banking company generated full-year 2022 net income of $152 million, or $3.52 per share, down nearly 2 percent from $154.9 million, or $3.54 a share, in the prior year.

“We achieved superior operating results for the full year 2022 defined by strong long growth in connection with our strategy to build scale and create higher operating leverage,” President/CEO John H. Watt, Jr. contended during a Jan. 24 conference call, discussing the earnings results with analysts and investors.
Highlights for the 2022 year include the Dec. 5 announcement that NBT will acquire Salisbury Bancorp, Inc., a 14-branch community bank headquartered in Lakeville, Connecticut, in an all-stock transaction expected to close in the second quarter of this year.
NBT also generated loan growth of 10.2 percent last year, pushed by a strong fourth quarter for the company’s commercial and residential solar lending portfolio, Watt said.
The banking company also saw a continued strong customer transition to digital services, with a 94 percent cumulative increase in consumer digital adoption since 2020, he noted.
Net interest income for the year grew to $362.2 million, up from $321.1 million a year earlier. Non-interest expenses totaled
$304.5 million, up from $287.3 million in 2021.
Chicago–based Zacks Equity Research, which noted in a Jan. 25 report that NBT’s stock declined about 15 percent over the prior four weeks with significant selling pressure, indicates things may be turning around and lists NBTB as a strong buy.
“The heavy selling could be in the process of exhausting itself, so the stock could bounce back in a quest for reaching the old equilibrium of supply and demand,” the report read. “A strong agreement among sell-side analysts covering NBTB in raising earnings estimates for the current year has led to an increase in the consensus EPS estimate by 1.6 percent over the last 30 days.”
In the first five trading days after that report, NBT’s stock bounced back, rising almost 7 percent, cumulatively.
For his part, Watt’s outlook is positive heading into 2023.
“Across our markets, our commercial business banking customers are active and their sentiment is generally optimistic,” he says. Projects funded by a 2021 federal infrastructure bill are moving forward, and “our customers are bidding and winning their fair share.”
With the acquisition of Salisbury, NBT is positioning itself to be a strong player in the state’s “chip corridor” running from Syracuse to the Hudson Valley, and Watt predicts strong growth over the next five years along the corridor.
NBT Bank has 140 branches across New York, Vermont, Pennsylvania, New Hampshire, Maine, and Connecticut. NBT Bancorp also operates two financial-services companies. EPIC Retirement Plan Services, based in Rochester, is a national benefits-administration firm. NBT Insurance Agency, LLC, based in Norwich, is a full-service insurance agency.
Ask Rusty: What Counts for Social Security’s Earnings Limit?
Dear Rusty: I retired on Feb. 1, 2022. I collect a pension from my employer plus a union pension, as well as Social Security, all of which started in February 2022. I am married and I’m 65 years old. I only worked four weeks in 2022 before retiring, but my income ended up being far
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Dear Rusty: I retired on Feb. 1, 2022. I collect a pension from my employer plus a union pension, as well as Social Security, all of which started in February 2022. I am married and I’m 65 years old. I only worked four weeks in 2022 before retiring, but my income ended up being far more than expected. I got five weeks of vacation pay and a retroactive check from an overdue labor contract. I also received hazard pay and a small check for a class-action lawsuit my union filed years ago. All of that brings my 2022 income to about $35,000, which means I have exceeded what I can make as far as Social Security goes. My question is, should I contribute some money to my IRA to offset my earned income? And is it even possible for me to do that?
Signed: Retired but Concerned
Dear Retired but Concerned: Generally, income earned before starting your Social Security (SS) benefits (such as accumulated vacation pay) doesn’t count toward Social Security’s earnings limit for those who have not yet reached their full retirement age (FRA), nor do your earnings from working in the four weeks of 2022 before your SS benefits started. Similarly, the check for retroactive labor-contract benefits, hazard pay for past work, and income from the class-action suit do not count toward Social Security’s earnings limit. The only thing that counts toward the limit is earnings from working after your Social Security benefits started, which you apparently did not do. Thus, from what you have shared, you should not be subject to any impact to your monthly SS benefits as a result of your total 2022 income. Note: you may still get an inquiry from Social Security next year about your 2022 earnings, but only earnings from actually working after your Social Security benefits started (which you did not) would count toward Social Security’s earnings limit.
You may, however, wish to consult with a qualified tax advisor because some of your Social Security benefits received in 2022 will be subject to income tax on your 2022 tax return. Assuming you file your tax return as “married/jointly,” if your combined income from all sources exceeded $32,000 then 50 percent of the SS benefits you received during the tax year will become part of your overall taxable income; and if your 2022 combined income from all sources (including your wife’s income) exceeded $44,000, then up to 85 percent of your SS benefits received in 2022 will become taxable income. A tax advisor can give you more information on that, and also help you decide if it would be wise to contribute to an IRA. But, in any case, contributing to an IRA will not affect your monthly Social Security benefit.
Russell Gloor is a national Social Security advisor at the AMAC Foundation, the nonprofit arm of the Association of Mature American Citizens (AMAC). The 2.4-million-member AMAC says it is a senior advocacy organization. Send your questions to: ssadvisor@amacfoundation.org.
Author’s note: This article is intended for information purposes only and does not represent legal or financial guidance. It presents the opinions and interpretations of the AMAC Foundation’s staff, trained and accredited by the National Social Security Association (NSSA). The NSSA and the AMAC Foundation and its staff are not affiliated with or endorsed by the Social Security Administration or any other governmental entity.

KeyBank Foundation makes grants for CNY workforce, community development
SYRACUSE — Le Moyne College, Jubilee Homes of Syracuse, and other nonprofit organizations will use a total of $545,000 in grant funding from the KeyBank Foundation. The foundation seeks to help the Central New York organizations in support of their workforce development and community initiatives. These grants are part of KeyBank’s $40 billion National Community
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SYRACUSE — Le Moyne College, Jubilee Homes of Syracuse, and other nonprofit organizations will use a total of $545,000 in grant funding from the KeyBank Foundation.
The foundation seeks to help the Central New York organizations in support of their workforce development and community initiatives.
These grants are part of KeyBank’s $40 billion National Community Benefits Plan, which “represents its commitment to diversity, equity, and inclusion,” per a KeyBank announcement.
“KeyBank’s purpose is to help the communities we serve thrive. With these investments, we are lifting up and amplifying efforts that will make our region even stronger,” Stephen Fournier, KeyBank market president for Central New York, said in a statement. “Each of these organizations play a huge role in making Central New York a great place to live. We are proud to support the transformative work they do each day.”
Jubilee Homes grant
Jubilee Homes of Syracuse will use its $150,000 award for its Build to Work (B2W) program. Jubilee Homes will use the money to begin restorations of Creekside Landing at 416 West Onondaga St. in Syracuse, a location in which will house Jubilee’s Workforce Skill Training Center.
The money will also help Jubilee’s collaborative effort with Syracuse Builds to create training programs that will enhance participants’ ability to secure long-term employment through in-demand construction trades, KeyBank said.
The targeted goal under Build to Work over the next three years is to have a minimum of 60 people (20 participants per a year) complete the Build to Work program and place 25 percent of clients (five participants per a year) into job opportunities.

Le Moyne grant
Le Moyne College will use a grant of $150,000 to expand its ERIE21 STEM (science, technology, engineering, and mathematics) programming for high-school students and incoming Le Moyne College first-year students from low-income backgrounds in Central New York.
ERIE21 is an initiative designed to address the region’s “twin problems of persistently high poverty in Syracuse and the inability of employers to attract and retain the skilled workers needed to fill current job openings as well as those resulting from the looming exodus of baby boomers from the workforce,” as described in the KeyBank announcement.
Additional grants
In addition to the grants for Jubilee Homes and Le Moyne College, KeyBank also recently provided grant funding totaling $245,000 to several local organizations and programs. They include:
• Arc Of Onondaga — employment opportunities program
• CenterState CEO — equity loan fund
• Community Folk Art Center — Creative Arts Academy
• Excelsior College — Degrees Open Doors Scholarship Program for Syracuse Housing Authority residents
• Food Bank of Central New York — mobile food pantry
• Interfaith Works of Central New York — TARR Community Wide Dialogue
• Ministries of Victory Temple — Community Feeding Program
• Nile Dayne Foundation — Go, See, Be, Do Tutoring & Mentoring
• PEACE Inc. — low-income tax-prep program
• Utica Monday Nite — Artist Refinery Program
• WISE Women’s Business Center — “Exito!” Latina Entrepreneurship Program

Five Star Bank expands to Syracuse with loan office
Five Star Bank’s Syracuse office will be home to a three-person commercial and industrial team led by Alison Miller, the bank’s Central New York regional president and commercial and industrial executive. It’ll also be home to a commercial real-estate banker who will report to Craig Burton, the bank’s Finger Lakes/Southern Tier regional president and commercial
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Five Star Bank’s Syracuse office will be home to a three-person commercial and industrial team led by Alison Miller, the bank’s Central New York regional president and commercial and industrial executive. It’ll also be home to a commercial real-estate banker who will report to Craig Burton, the bank’s Finger Lakes/Southern Tier regional president and commercial real-estate executive.
Those in the office will include Larry Alampi, who has more than 20 years of banking experience and serves as a commercial and industrial banker, helping companies with their depository and borrowing needs. He previously worked at HSBC (NYSE: HSBC), First Niagara, and KeyBank (NYSE: KEY), and most recently served as business-development manager at CH Insurance. A graduate of Le Moyne College, Alampi is also a loan committee member of the Greater Syracuse Business Development Corp., Five Star Bank said.
Another Five Star Bank employee includes Thomas Breed, who has more than 30 years of local banking experience. Breed also serves as a commercial and industrial banker. He previously worked for KeyBank, First Niagara, Citizens Bank (NYSE: CFG) and JP Morgan Chase Bank (NYSE: JPM), and is a graduate of Syracuse University.
In addition, Andrew March serves as commercial real-estate banker. The 34-year banking veteran joined Five Star from Solvay Bank and spent the majority of his career in the Central New York banking space at institutions including Berkshire Bank (NYSE: BHLB), M&T Bank (NYSE: MTB), KeyBank, Community Bank (NYSE: CBU), and more. He is a graduate of Clarkson University.
Sara Smith serves as a senior portfolio manager for the Five Star Bank team, handling the service needs of commercial clients throughout Central New York and beyond. Smith, who previously worked at First Niagara and KeyBank, is a graduate of SUNY Oswego, Five Star Bank said.

Tioga State Bank adds Hoyt to commercial- lending team
SPENCER, N.Y. — Tioga State Bank recently announced the addition of Joseph Hoyt to its commercial-lending team. As a small-business lender, Hoyt works with individual businesses to help find financial solutions tailored to specific needs to help those businesses succeed. He is located at the bank’s branch on Fifth Avenue in Owego. Hoyt brings to
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SPENCER, N.Y. — Tioga State Bank recently announced the addition of Joseph Hoyt to its commercial-lending team.
As a small-business lender, Hoyt works with individual businesses to help find financial solutions tailored to specific needs to help those businesses succeed. He is located at the bank’s branch on Fifth Avenue in Owego.
Hoyt brings to Tioga State Bank more than eight years of experience in banking and lending, including working with school districts, not-for-profits, health-care organizations, and small businesses.
Tioga State Bank, with 100 employees, provides financial services to the Southern Tier of New York and northern Pennsylvania through its 11 branch locations in Broome, Tioga, Chemung, and Tompkins counties.
Burnout hitting consumer confidence, KeyBank survey finds
The KeyBank 2023 Financial Mobility Survey, released Jan. 9, finds Americans are in a “difficult” financial position as 55 percent faced financial challenges over the past year. The finding represents a “substantial” increase from the year prior (37 percent), with more than double the number of respondents saying their biggest financial faux pas involved budgeting issues
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The KeyBank 2023 Financial Mobility Survey, released Jan. 9, finds Americans are in a “difficult” financial position as 55 percent faced financial challenges over the past year.
The finding represents a “substantial” increase from the year prior (37 percent), with more than double the number of respondents saying their biggest financial faux pas involved budgeting issues (89 percent vs. 35 percent, respectively).
Yet, even as Americans face these challenges, the majority (85 percent) strongly desire to become more aware of their financial picture.
“After the rollercoaster of the last three years, Americans are much more aware of the financial challenges they face and are seeking ways to manage their lives better,” Mitch Kime, executive VP of consumer client growth at KeyBank, said. “More people have experienced a loss of income, fewer feel financially savvy, and burnout is rising among younger respondents. Given the current economic climate, it’s no surprise that Americans want to take control of their finances.”
The survey polled more than 1,000 Americans on their financial, life and work-related priorities after a year of market volatility and uncertainty, revealing the steps they have taken to become more financially mobile.
Headquartered in Cleveland, Ohio, Key is one of the nation’s largest bank-based financial-services companies, with assets of about $190 billion. Its roots trace back nearly 200 years to Albany. KeyBank has a network of about 1,000 branches and 1,300 ATMs in 15 states. It is ranked No. 2 in deposit market share in the 16-county Central New York region.
Findings breakdown
The report found two in five people (42 percent) reported feeling overwhelmed or burned out regularly, with Millennials or younger (53 percent) “experiencing burnout more acutely.” To cope with this feeling, 39 percent of Americans are spending less and budgeting more, followed closely by 25 percent of those who spend more frequently on everyday items.
Compared to last year, a good night’s sleep is “no longer sufficient” when it comes to feeling financially resilient.
The top three things that will make consumers feel more financially resilient in 2023 are financial information (55 percent, up from 48 percent); digital banking tools (47 percent, up from 39 percent); and advice from a financial advisor (36 percent, up from 29 percent) — edging out a good night’s sleep (30 percent, down from 43 percent).
One in three (33 percent) consumers are protecting themselves from making financial faux pas by “better identifying and prioritizing needs versus wants,” but with plans to spend more money on experiences or events, what constitutes a must-have versus a nice-to-have “may be changing,” KeyBank said.
“The last several years have taken a toll on individuals, impacting their financial and mental well-being,” Jamie Warder, head of digital banking at KeyBank, said. “Yet, despite all this, Americans find themselves much more mindful about money going into 2023.”
Methodology
Schmidt Market Research conducted the online survey. A total of 1,018 Americans — ages 18-70 with sole or shared responsibility for household financial decisions, who own a checking or savings account — completed the survey between Sept. 8 and Sept. 16, 2022.
The survey asked respondents about their financial attitudes, understanding, awareness, and actions over the prior year.
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