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Natur-Tyme to close after insurmountable financial losses
DeWITT, N.Y. — The owners of Natur-Tyme — a store that describes itself as serving the health and wellness needs of Central New York — plan to close the location in the coming months after 40 years of operation. The store is located at 3160 Erie Boulevard East in DeWitt. In its April 14 statement, […]
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DeWITT, N.Y. — The owners of Natur-Tyme — a store that describes itself as serving the health and wellness needs of Central New York — plan to close the location in the coming months after 40 years of operation.
The store is located at 3160 Erie Boulevard East in DeWitt.
In its April 14 statement, Natur-Tyme cites “ongoing changes in consumer behavior accentuated by the pandemic” and rising operational costs, which has resulted in reduced revenue and “insurmountable” financial losses.
The closing will affect 30 employees, including 22 full-time and eight part-time workers, Natur-Tyme owner Andrew Fox tells CNYBJ in an email.
On its website, Natur-Tyme describes itself as “much more than your average health food store.” It carries grocery products, supplements, health and beauty products, as well as an art gallery and a salon.
The Natur-Tyme store in DeWitt will continue to operate with business as normal through the remainder of April. The store will not be purchasing additional inventory, so it is “highly recommended customers come in soon and purchase the products they have been utilizing for years before these items are no longer available on the store shelves,” per the announcement.
Additional e-mails and social-media messages will follow in the next couple of weeks highlighting Natur-Tyme’s “Going Out of Business” sale, which will begin in early May and could continue into early June if products are still available in the store.
Natur-Tyme also notes that all store fixtures, café equipment, salon equipment, office furniture, and merchandising racks and materials are available for sale and “reasonable purchase offers will be considered.”
Natur-Tyme owners Fox and Wendy Meyerson issued the following message to their customers on April 14.
“The decision to close Natur-Tyme was extremely difficult since this local business has been part of our family for more than 30 years. We want to express our gratitude to our dedicated and loyal employees for their many years of service. They are the true heroes of the Natur-Tyme legacy!” the owners said. “We also want to acknowledge and thank our many Natur-Tyme customers who shopped in our store over the years as it grew tremendously and relocated to three different buildings throughout the Syracuse marketplace. It has been an honor and privilege to be a part of your lives and we thank you for your loyalty and patronage.”
Meyerson and Fox went on to say, “Although saddened by this announcement, we are very proud of what we have accomplished in our efforts to improve the health and wellness of tens of thousands of customers over these many years.”

Visions holds annual meeting, announces board appointments
ENDWELL, N.Y. — Visions Federal Credit Union elected three directors to its board of directors during the credit union’s 57th annual meeting, which was held recently at its headquarters located in Endwell. In addition, a special reorganization meeting following the annual meeting included the election of new officers and appointments, per an April 11 news
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ENDWELL, N.Y. — Visions Federal Credit Union elected three directors to its board of directors during the credit union’s 57th annual meeting, which was held recently at its headquarters located in Endwell.
In addition, a special reorganization meeting following the annual meeting included the election of new officers and appointments, per an April 11 news release from Visions.
Jill Bennedum was elected and James Lewis and Laurie Schorno were reelected to three-year terms on the Visions board during the annual meeting. Its board of directors also includes Christopher Marion, chairperson; Mary Robinson, vice chairperson; Kelly Roche, secretary; and directors Kenneth Kidder III, Michael Mullen, and Denise Stoughton.
Besides the election, Marion also recognized retiring board treasurer George Bobinski, Jr. for his dedication and commitment throughout his 14 years of volunteer service, Visions said. Mullen and Marion were also recognized for five years and 10 years of volunteer service, respectively.
During the special reorganization meeting, the board reelected executive committee members. They included Marion as chairperson; Robinson as vice chairperson; and Roche as secretary; and Stoughton was elected treasurer. Marion appointed Bobinski and Alan Hertel as director emeriti, Visions noted.
The board also reappointed Douglas Camin, Stephanie Jerzak, and Mark Wasser — members of the supervisory committee — to two-year terms as well as John Koniuto to a one-year term as alternate. The board also appointed Mary Anne Benedict to a one-year term as alternate on the supervisory committee, which also includes Fermin Romero III and Gordon Thompson, Visions said.

Community Bank earnings drop after securities-sale losses
DeWITT, N.Y. — Community Bank System, Inc. (NYSE: CBU), parent company of Community Bank, N.A., recently reported that its earnings plummeted in the first quarter, with net income falling nearly 88 percent to $5.8 million from $47.1 million a year ago, in the wake of a balance-sheet repositioning. Earnings per share dropped nearly as much,
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DeWITT, N.Y. — Community Bank System, Inc. (NYSE: CBU), parent company of Community Bank, N.A., recently reported that its earnings plummeted in the first quarter, with net income falling nearly 88 percent to $5.8 million from $47.1 million a year ago, in the wake of a balance-sheet repositioning.
Earnings per share dropped nearly as much, declining 85 percent to 11 cents per share in the quarter from 75 cents in the first quarter of 2022, according to the banking company’s April 25 earnings report.
Community Bank System announced in February that it had completed a balance-sheet repositioning related to its investment-securities portfolio. It included the sale of $786.1 million in book value of its lower-yielding available-for-sale debt securities with a pre-tax realized loss of $52.3 million. Community Bank used $733.8 million in proceeds to pay down overnight borrowings with rising and comparatively high variable interest rates. It says it expects to recoup the loss within two years.
“We are pleased with the core revenue performance of both our banking and nonbanking businesses despite the company’s first-quarter operating expenses being a bit elevated due to higher compensation and benefit-related expenses and other factors,” Mark E. Tryniski, president and CEO of Community Bank System, said in the earnings report.
Total revenue for the quarter, at $124.5 million, decreased $36 million, or 22.4 percent, from the prior year’s first quarter, primarily driven by the securities-sale loss. Total operating revenue, which excludes securities gains and losses, was $176.6 million, up $16.2 million, or 10 percent, from a year ago. That was driven by a $16.2 million increase in net interest income, which totaled $111 million, and a $500,000 increase in financial-services business revenue. Those gains were partially offset by a $600,000 decrease in noninterest revenue, which totaled $16.4 million. Interest income and fees on loans totaled $100.4 million, up 38.4 percent from $72.5 million a year ago, per the earnings report.
“Despite solid operating revenues in the quarter, the company’s operating earnings per share decreased a penny compared to the prior year’s first quarter, largely due to an increase in the provision for credit losses and higher operating expenses,” Tryniski said. “Although asset quality remains strong, the company recorded $3.5 million in the provision for credit losses during the first quarter of 2023, a $2.6 million increase over the prior year’s first quarter, primarily due to an adverse change in the economic outlook.”
Community Bank System’s operating expenses increased $14.2 million to $114 million, driven by higher salaries and employee-benefits expenses along with an increase in other expenses that included the impact of the second-quarter 2022 acquisition of Elmira Savings Bank.
Total assets at Community Bank System, as of March 31, stood at $15.26 billion, down almost $370 million from one year ago and down nearly $580 million from the end of 2022.
Community Bank operates 210 offices across New York, northeastern Pennsylvania, Vermont, and western Massachusetts. The banking company also offers financial-planning, insurance, and wealth-management services through Community Bank Wealth Management Group and OneGroup, NY, Inc. Its Benefit Plans Administrative Services, Inc., subsidiary provides employee-benefits administration, trust services, collective-investment-fund administration, and actuarial-consulting services.

Financial literacy is a business must, banker says
DeWITT, N.Y. — Often thought of as something for individual consumers, financial literacy can be an important element of business ownership, according to one area banking professional. There are really two prongs to financial literacy for business owners, says Laura Mattice, Community Reinvestment Act officer at Community Bank, N.A. The first prong is really understanding
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DeWITT, N.Y. — Often thought of as something for individual consumers, financial literacy can be an important element of business ownership, according to one area banking professional.
There are really two prongs to financial literacy for business owners, says Laura Mattice, Community Reinvestment Act officer at Community Bank, N.A.
The first prong is really understanding finances as a business owner, she notes. “It’s hard to be a successful business if you don’t know your finances.”
Her recommendation is that anyone considering opening their own business have a good working knowledge of basic business finances including cash flow, budgeting, and more. “Just basic accounting for any business is good,” Mattice says.
While many businesses will either employ someone full time or hire an accountant to help with finances, a business owner needs that basic knowledge, she says, to make sure that accountant is doing his/her job and to avoid being taken advantage of.
Knowledge of basic lending practices can ensure that business owners make the best financing decisions for their business, and budgeting knowledge will help them prepare and plan for necessary expenditures, Mattice says.
To find financial literacy help, there are several options for business owners and entrepreneurs including reaching out to their regular financial institution and checking with area small-business groups and the local chamber of commerce.
Just as important as having business financial know-how is making sure employees also have some basic financial literacy, Mattice says. Community Bank provides financial literacy education for its own employees, she notes, with the understanding that not everyone who works at a bank is a banker.
Nationally, only about 20 percent of employers try to help their employees with financial literacy and money management, she says, but the benefits to doing so are huge.
“You end up with a happier and healthier workforce when you provide financial education,” she contends. Financial difficulties can lead to stress, absenteeism, and other issues in the workplace.
By working with the same resources they might tap to bolster their own financial knowledge, employers can put together some basic financial-literacy resources for their employees to cover things such as budgeting, understanding credit cards, planning for retirement, and more.
But employers “shouldn’t make it mandatory or make it where people have to sign up for something,” Mattice cautions. Often, bundling it with an employee assistance program (EAP) is an easy way to make information available for those who want it.
“Businesses that invest in their employees — it’s a great benefit that doesn’t cost a lot of money,” she says.
In her role at Community Bank, Mattice makes sure the bank is reaching out into the communities it serves. A huge part of that outreach is offering financial-literacy education to businesses, to customers, and to organizations that serve the community.
Community Bank operates more than 210 branches across upstate New York, northeastern Pennsylvania, Vermont, and western Massachusetts.
Solvay Bank announces promotions in branch administration
SOLVAY, N.Y. — Solvay Bank announced the recent promotions of Caitlin Wynn and Jan Lighton in its Branch Administration Department. Wynn has been promoted to retail operations specialist at Solvay Bank. She has previously held the roles of head teller, banking-solutions representative, and assistant branch manager. Wynn graduated from Saints Peter and Paul Catholic College.
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SOLVAY, N.Y. — Solvay Bank announced the recent promotions of Caitlin Wynn and Jan Lighton in its Branch Administration Department.
Wynn has been promoted to retail operations specialist at Solvay Bank. She has previously held the roles of head teller, banking-solutions representative, and assistant branch manager. Wynn graduated from Saints Peter and Paul Catholic College.
Lighton is starting a new position as assistant VP, branch manager at Solvay Bank. She previously held the title of assistant branch manager and has 15 years of banking experience. Lighton is a graduate of Onondaga Community College.
Founded in 1917, Solvay Bank says it is the oldest community bank established in Onondaga County. Solvay Bank has nine branches in Solvay, Baldwinsville, Camillus, Cicero, DeWitt, Liverpool, North Syracuse, Westvale, and downtown Syracuse. Solvay Bank Insurance Agency, Inc. is its full-service general insurance agency.

AmeriCU CEO says the credit union remains financially strong
ROME, N.Y. — Rome–based AmeriCU Credit Union “remains financially strong and well-capitalized.” That’s part of the message that Ronald Belle, president and CEO of AmeriCU, delivered to the credit union’s annual membership meeting held March 13. John Stevenson, chairman of the AmeriCU board of directors, also addressed the current membership on the credit union’s financial
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ROME, N.Y. — Rome–based AmeriCU Credit Union “remains financially strong and well-capitalized.”
That’s part of the message that Ronald Belle, president and CEO of AmeriCU, delivered to the credit union’s annual membership meeting held March 13. John Stevenson, chairman of the AmeriCU board of directors, also addressed the current membership on the credit union’s financial performance and successes during 2022, per a March 16 news release about the meeting.
As Belle looked ahead to 2023, he reviewed the organization’s growth and financial strength, highlighting what he called the “credit union difference.”
“Being a not-for-profit, credit unions have a different governance model, meaning AmeriCU exists to return value to their collective membership through competitive pricing and enhanced services vs. a small group of stakeholders. This places a higher importance on wisely managing and investing those funds,” Belle said in the release. “At AmeriCU our number one priority is always our members financial well-being and we have several checks and balances in place to ensure the credit union keeps our financial ratios and key performance indicators balanced. Our strategic team stays attune to market shifts and meets on a regular basis to make adjustments as needed.”
As for operational highlights in 2022, AmeriCU noted its new logo and brand, an updated modern financial-center design, interactive teller machines, online chat feature, redesigned credit cards, and rewards program. AmeriCU also was voted a “Best Company” to work for in New York State, the credit union added.

Berkshire Bank parent’s Q1 net income rises 37 percent
Berkshire Hills Bancorp (NYSE:BHLB) — the parent company of Berkshire Bank, which has a major presence in the Mohawk Valley — reported first-quarter net income of $27.6 million, or 63 cents a share, up nearly 37 percent from $20.2 million, or 42 cents, in the year-ago quarter. While the results matched those forecast by Zacks
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Berkshire Hills Bancorp (NYSE:BHLB) — the parent company of Berkshire Bank, which has a major presence in the Mohawk Valley — reported first-quarter net income of $27.6 million, or 63 cents a share, up nearly 37 percent from $20.2 million, or 42 cents, in the year-ago quarter.
While the results matched those forecast by Zacks Equity Research, Berkshire’s net revenue, at $114.14 million, fell 2.15 percent short of Zacks’ expectations. However, that figure is still up substantially from revenue of $89.74 million for the same quarter last year.
“Overall, we made steady progress despite the headwinds and turmoil in March, and remain on solid footing overall,” Berkshire CEO Nitin Mhatre said during an April 20 investor call. He was referencing the financial turbulence in global banking markets in March when three banks failed and raised concerns about a recession or a banking crisis.
Mhatre says he is optimistic about what he sees happening in Central New York.
“In markets like Syracuse, we’re excited about the investments being made through local government and private companies like Micron that are investing over $100 billion in creating one of the largest microchip plants in the nation,” he said on the call.
Berkshire Hills Bancorp remains focused on its Berkshire’s Exciting Strategic Transformation (BEST) plan to improve customer experience, deliver profitable growth, enhance stakeholder value, and strengthen the company’s community impact, Mhatre said. “We continued to make steady progress on our BEST plan while responding prudently to recent market turbulence in the quarter,” he noted. “Our teams continued to provide exceptional service to our clients, generating diversified loan growth and managing shifting deposit demand.”
Berkshire already reached its targeted loan growth for the year, but has no plans to revise that target, he said. Mhatre anticipates that deposits will trend lower, offsetting some of the loan gains.
During the quarter, Berkshire welcomed several new executives including David Rosato as chief financial officer, James Brown as head of commercial banking, and Philip Jurgeleit as chief credit officer.
“We are pleased with our financial performance in the first quarter,” Rosato said.
Berkshire Hills Bancorp’s net interest income for the quarter totaled $97.5 million, up from $69.1 million in the first quarter of 2022. Non-interest income was $16.6 million, down from $20.7 million a year ago.
Average loan balances were $8.7 million, up from $7.3 million a year ago, while deposits decreased slightly in that time period from $10.7 million to $10.1 million.
While Berkshire Hills Bancorp did not provide earnings guidance for the coming quarters, Zacks forecasts that Berkshire will produce earnings per share of 63 cents on $117 million in revenue for the second quarter with full-year earnings of $2.44 per share on $466.05 million in revenue.
Headquartered in Boston, Berkshire Hills Bancorp has about $12.3 billion in total assets and a community-based footprint of 100 financial centers in Massachusetts, New York, Vermont, Connecticut, and Rhode Island. Locally, Berkshire has branches in DeWitt, Rome, Whitesboro, New Hartford, North Utica, Ilion, and West Winfield.

Visions FCU opens newly rebuilt branch in Tioga County
NEWARK VALLEY, N.Y. — The newly reconstructed branch office of Visions Federal Credit Union (FCU) in Newark Valley in Tioga County is now open. The branch opening concludes a year-long project to tear down and rebuild the structure at 7198 State Route 38, Visions FCU said in its April 5 announcement. The new office includes
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NEWARK VALLEY, N.Y. — The newly reconstructed branch office of Visions Federal Credit Union (FCU) in Newark Valley in Tioga County is now open.
The branch opening concludes a year-long project to tear down and rebuild the structure at 7198 State Route 38, Visions FCU said in its April 5 announcement.
The new office includes all services that were available at the prior branch, including a full-service teller line, walk-up ATM, and office space to assist with lending, account services, and business services. Visions has also added a drive-up ATM at the location and is planning to install a free coin-counting machine for credit-union members.
The Newark Valley location has four employees, Visions tells CNYBJ in an email.
“We have strong roots in Newark Valley, and this construction project was our way of reinvesting in the community,” Jessica Blaha, branch manager, said. “Our new building has more space, updated equipment, and it’s at our familiar location on the corner of Routes 38 and 38B.”
Visions noted that it will formally celebrate the newly rebuilt office with a ribbon-cutting ceremony at the beginning of June.

Pacos joins Five Star Bank, parent company as chief risk officer
WARSAW, N.Y. — Financial Institutions, Inc. (NASDAQ: FISI), parent company of Five Star Bank, recently announced that it has added Gary Pacos as chief risk officer. In his role, Pacos is responsible for all aspects of the organization’s risk-management function including identifying, measuring, monitoring, and managing risk throughout the company. Pacos arrived at Five Star
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WARSAW, N.Y. — Financial Institutions, Inc. (NASDAQ: FISI), parent company of Five Star Bank, recently announced that it has added Gary Pacos as chief risk officer.
In his role, Pacos is responsible for all aspects of the organization’s risk-management function including identifying, measuring, monitoring, and managing risk throughout the company.
Pacos arrived at Five Star Bank with 34 years of progressive experience in banking, including spending the first 17 years of his career in compliance, consumer credit, audit and operations roles at HSBC Bank USA. In 2006, he took the role of deputy chief compliance officer at M&T Bank, and then joined First Niagara Bank, where he ascended to chief compliance officer, according to a Financial Institutions news release. After KeyBank’s acquisition of First Niagara, Pacos stayed on with KeyBank as the SVP, compliance executive for fair & responsible banking, risk evaluation & assurance, overseeing fair lending and compliance testing, until 2020.
For the last two and a half years, Pacos has been serving as the chief compliance officer of Bank OZK, a public bank based in Little Rock, Arkansas with more than $27 billion in assets. He made significant contributions to strengthen that bank’s compliance-management systems, worked closely with regulators and supervisors on behalf of the bank, and led and developed a team of professionals, per the release.
Pacos had a distinguished career serving the nation in the United States Army as a senior army aviator rising to the rank of major. He continued his service to the country for many years, remaining in the New York Army National Guard until he ultimately retired in 2008, according to Financial Institutions.
A native Western New Yorker, Pacos is based in Five Star Bank’s Buffalo–area regional office in Amherst. He is a graduate of SUNY Fredonia.
As chief risk officer, Pacos succeeds Randy Phillips who chose to transition to the newly created position of deputy chief credit officer for Five Star Bank.
Financial Institutions, based in Warsaw in Wyoming County, has about $5.8 billion in total assets, offering banking, insurance and wealth-management products and services through a network of subsidiaries. Its Five Star Bank unit provides consumer and commercial banking and lending services to individuals, municipalities, and businesses through its Western and Central New York branch network and has commercial loan-production offices in Syracuse and Baltimore, serving the Central New York and Mid-Atlantic regions, respectively. Five Star Bank’s CNY branches include offices in Auburn, Waterloo, Geneva, Ovid, Horseheads, and Elmira.

NBT Bancorp’s first-quarter earnings dip 14 percent
NORWICH, N.Y. — NBT Bancorp, Inc. (NASDAQ: NBTB) reported net income of $33.7 million, or 78 cents per share, in the first quarter of 2023, down nearly 14 percent from $39.1 million, or 90 cents, in the year-ago quarter due to securities losses and acquisition expenses. “NBT’s first-quarter results reflect the strength of our balance
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NORWICH, N.Y. — NBT Bancorp, Inc. (NASDAQ: NBTB) reported net income of $33.7 million, or 78 cents per share, in the first quarter of 2023, down nearly 14 percent from $39.1 million, or 90 cents, in the year-ago quarter due to securities losses and acquisition expenses.
“NBT’s first-quarter results reflect the strength of our balance sheet and our consistent and traditional banking franchise,” John H. Watt, Jr., NBT’s president and CEO, said in his company’s April 24 earnings report. “During a quarter characterized by heightened market volatility, we grew loans and deposits, maintained strong asset quality, increased our capital position, and continued to deliver high-quality and timely customer service.”
During the quarter, shareholders of Connecticut–based Salisbury Bancorp, Inc. (NASDAQ: SAL) approved NBT’s plan to acquire the banking company in an equity transaction valued at $204 million.
“The merger is expected to close late in the second quarter, subject to customary closing conditions, including receipt of required regulatory approvals,” Watt said. NBT incurred about $600,000 in acquisition expenses during the quarter.
NBT Bancorp recorded a $5 million securities loss on the write-off of a subordinated debt security of a failed bank in the first quarter. In March, both Signature Bank in New York and Silicon Valley Bank in California failed.
NBT also recorded a higher provision for loan losses at $3.9 million, up from $600,000 for the same quarter a year ago.
The Paycheck Protection Program, enacted during the COVID-19 pandemic, netted $2 million of income for NBT during the quarter, which also saw an 18 percent increase in net interest income to $95.1 million due to higher yields on earning assets.
NBT’s net interest income was $95.1 million in the first quarter, up 18.3 percent from $80.3 million for the same quarter a year ago. Noninterest income was $31.4 million, down from $42.7 million a year ago.
Total loans, at $8.26 billion, were up from $7.6 million a year ago, and total deposits were $9.68 billion, down from $10.5 billion a year prior, but up from $9.5 billion at the end of 2022.
Norwich–based NBT Bancorp is a financial holding company that operates NBT Bank, N.A., a full-service bank with 140 branches; as well as Rochester–based EPIC Retirement Plan Services, a benefits-administration firm; and NBT Insurance Agency, a full-service insurance agency. It has about total $11.8 billion in assets.
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