SYRACUSE, N.Y. — Loretto recently announced it has promoted Eleanor Williams to manager of new employee experience, a newly created position at the long-term care organization, from her prior role as employee coach.

In this role, Williams will lead and manage Loretto’s employee coaches to help connect new employees with internal and external resources needed to succeed on and off the job, according to a Loretto news release. She will also develop new employee orientation and mentorship programs that ensure that new employees are given the training they need to increase employee performance, satisfaction, and retention — as well as student and intern programs to establish “pre-career” and entry level opportunities at Loretto. 

“For many new hires, this is their first professional role in healthcare, and this group of new professionals benefits from not only career coaching, but assistance on a wide range of matters,” said Holly Hoehner, interim VP of human resources at Loretto. “Eleanor has been instrumental in guiding and mentoring Loretto’s frontline workers as an employee coach over the past year. This new role is perfect for her as the first point of contact for new employees, helping to ensure that every employee has an exceptional experience working for Loretto.”

Williams is an experienced and compassionate social worker with solid connections to a network of professional services in the community, Loretto said. She holds a bachelor’s degree in business administration from Syracuse University. Williams is currently working toward a master’s degree in social work — also at Syracuse University — and is expected to graduate in May 2024. 

Loretto said it is the fourth largest health-care provider and the sixth-largest employer in the region, with 2,500 employees at 19 locations delivering care to nearly 10,000 people in Onondaga and Cayuga counties each year.