Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.
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Nasiff pumping up its EKG business in Hastings
HASTINGS — A small firm to the north of Syracuse is keeping its lifeblood flowing in the high-pressure medical-device industry. That company is Nasiff Associates, Inc. It specializes in cardiology equipment — electrocardiograms, also known as EKGs or ECGs — in its headquarters at 841-1 County Route 37 in Hastings. “In 1989 I decided to
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HASTINGS — A small firm to the north of Syracuse is keeping its lifeblood flowing in the high-pressure medical-device industry.
That company is Nasiff Associates, Inc. It specializes in cardiology equipment — electrocardiograms, also known as EKGs or ECGs — in its headquarters at 841-1 County Route 37 in Hastings.
“In 1989 I decided to start a company with a PC–based EKG,” says Roger Nasiff, the company’s owner and president. “Nobody else was doing that in a way that was useful in the clinical environment. And cardiology is our center, because that’s where most people need help medically.”
Nasiff Associates’ sales are strongest on the East Coast, although it considers its primary market to include the entire United States. Its products are designed for a range of standard clinical environments, from the offices of general practitioners to cardiologists. Researchers also use the firm’s equipment because they can access the data it generates with ease, according to Nasiff.
The medical-device company sells primarily through distributors. That allows its employees to focus on making and supporting its products, Nasiff says.
“We train the distributors about the market and the technology, but at the same time, nobody knows their territory like they do,” he says. “If I’m going to call Dallas, Texas, I don’t know what the market is down there.”
Fewer than 20 people work at Nasiff Associates. The firm hired “a couple” employees last year and could add more in the future, Nasiff says. He declines to be more specific, citing stiff competition from larger firms like Skaneateles Falls–based Welch Allyn and Fairfield, Conn.–based General Electric Co. (NYSE: GE).
But Nasiff Associates’ small size can be an advantage, its owner says. He believes it is more nimble than its competition.
“I stand here and I’ve got three to four of us that are focused on technology,” Nasiff says. “It’s exciting. We can respond more quickly.”
In 2013, Nasiff is hoping to grow his company’s revenue by 30 percent. The firm’s annual sales growth has been as high as 20 to 30 percent in its history, although the last few years have been more of a struggle, he continues. Nasiff declines to offer specific revenue totals.
“We picked up at the end of last year,” he says. “In our particular case, the growth is due to the quality of the products being known. I think the pressures that are on us have held up the entire industry.”
Those pressures include uncertainty brought about by the 2010 federal health-care reform law, according to Nasiff. A 2.3-percent excise tax on the sale price of medical devices that is part of the law is a specific challenge that essentially forces Nasiff Associates to try to expand, he says.
Other pressures include falling Medicare reimbursement rates. Those rates lead to a decline in purchasing power at medical offices, Nasiff says. And in recent years, Chinese companies have moved into the bottom end of the U.S. EKG market, he adds.
But the biggest hurdle for the Hastings–based company may be name recognition, Nasiff says.
“Our challenge is getting people to know we exist, even after 24 years,” he says. “We can compete at the high end of capability.”
The company’s strategy is to build around quality, value, and service, he says.
“I’m just an engineer trying to say, ‘This is the way I want the world to be,’ “ Nasiff says. “We want to be the best product. We want to be the best in support of that product. And we want to offer the best value.”
Nasiff Associates leases about 3,000 square feet of space at 841-1 County Route 37. Its landlords at that building are James O. Delelys and Roy Eastman, according to records from Oswego County’s real property database.
Contact Seltzer at rseltzer@cnybj.com
Growing Galson Laboratories expands in Hawaii, Canada
DeWITT — Galson Laboratories has been growing since the start of 2012 with new locations in new geographies and acquisitions to start off 2013. The company announced two acquisitions in January that will add to operations it established in 2012 in Hawaii and Canada. Based in DeWitt, Galson provides laboratory testing services to the industrial
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DeWITT — Galson Laboratories has been growing since the start of 2012 with new locations in new geographies and acquisitions to start off 2013.
The company announced two acquisitions in January that will add to operations it established in 2012 in Hawaii and Canada.
Based in DeWitt, Galson provides laboratory testing services to the industrial hygiene, occupational health and safety, and environmental industries.
Galson set up shop in Honolulu last June with the acquisition of White Environmental Consultants, Inc., which also added a location in Anchorage, Alaska. Galson announced its second acquisition in Hawaii on Jan. 18.
The company acquired INALAB, Inc., an industrial hygiene and analytical services laboratory in Honolulu. Galson now has 12 people working in Honolulu.
All of the staff there came from INALAB and White Environmental.
The site should be helpful to the firm’s efforts to expand its business in Pacific Rim nations, says Joe Unangst, Galson president and CEO. About 9 percent of the company’s business comes from outside the U.S., including about 3 percent from the Pacific Rim.
It’s a market with room for Galson to grow, Unangst says. The location in Hawaii will cut down on shipping time for Galson clients who send the firm samples for analysis.
And Hawaii itself is home to plenty of talent with ties to Pacific Rim nations. Galson’s staff in Honolulu is already diverse, Unangst says, which should help the company as it pursues more business overseas.
Canadian growth
Also in January, Galson announced it acquired Occupational and Environmental Health Laboratory (OEHL) in Hamilton, Ontario. Galson first established a foothold in the Canadian market last year when it opened an office in Mississauga.
The deal for OEHL did not add any staff in Canada, where Galson has one employee. The company acquired OEHL’s clients, Unangst says
Canada has been a growing market for Galson, Unangst adds. Business there has been growing 30 percent a year.
Establishing the office there last year helped further as it allows the company to serve customers without as many customs headaches. OEHL was one of Galson’s few major competitors in Ontario, Unangst says.
Growing the Canadian business has been a focus for Galson, Unangst says. The company has a salesperson dedicated to the task who has been calling on clients and attending plenty of conferences and trade shows.
Bolder Capital, LLC of Chicago made an investment in Galson in 2010. Financial terms were not disclosed. At the time, company leaders said the move would help the firm grow its international business.
In addition to the expansions in Hawaii and Canada, Galson opened a new industrial hygiene rental instrument office in Houston in June 2011. Providing rental equipment is another growth area for Galson, Unangst says.
Galson now employs 133 people companywide, including 99 in DeWitt. The firm employed 90 people total in 2010.
Unangst expects more hiring in Central New York as a result of the latest expansions. He says the company will probably add four to five people locally.
Galson has additional facilities in Charleston, S.C.; Alameda, Calif.; Seabrook, Texas; and Stevens Point, Wisc.
The company is on track to increase its annual revenue to at least $24 million in the next few years, Unangst says. The firm generated $12 million in 2009.
Contact Tampone at ktampone@cnybj.com
Endicott IT firm expects more growth in 2013
ICS is putting ‘big emphasis’ on growing its Syracuse business ENDICOTT — An Endicott–based information-technology firm that broke into the Syracuse market three years ago expanded its workforce in 2012 and expects more growth ahead in 2013. ICS Solutions Group added nine people to its staff last year and already hired three more
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ICS is putting ‘big emphasis’ on growing its Syracuse business
ENDICOTT — An Endicott–based information-technology firm that broke into the Syracuse market three years ago expanded its workforce in 2012 and expects more growth ahead in 2013.
ICS Solutions Group added nine people to its staff last year and already hired three more this year, says Travis Hayes, chief technology officer. The firm now employs 45 people.
The company’s client base includes businesses with as few as five and as many as several hundred users. The IT business works frequently with convenience stores, dental offices, and more, Hayes says.
ICS Solutions President Kevin Blake bought out ICS’ former president in 2005 and began growing the company, according to ICS. When he took over, the firm had just five employees. ICS launched in 1986.
Hayes says ICS’ recent growth has been driven in part by a focus on building out its sales team and process. Some of the hiring in recent years has involved the firm’s sales team, he says.
The new sales staff members have generated more projects and new customers and so the company has had to add technical employees as well, Hayes says.
New business has also resulted from ICS’ telephony business, Hayes says. Company leaders see a major opportunity for that work, he adds, and in the firm’s business selling and repairing printers and copiers.
In addition to adding sales and technical staff, ICS has been adding employees for a new help-desk service at its office in Endicott. Customers can reach the firm and make service requests a number of different ways, but many clients want a personal touch and immediate response, Hayes notes.
Help-desk staff members spend some time trying to resolve customers’ problems, but if they can’t take care of the issue right away, they send it up to a more senior-level technician, Hayes says.
ICS entered the Syracuse market three years ago when it acquired MicroTECH Computer Center.
“We’re putting a big emphasis on trying to grow our Syracuse location,” Hayes says. “We’re just starting to scratch the surface of what’s there.”
The Syracuse office employs 10 people now and one of the company’s most recent new hires was for that location, he adds. The market is home to more people and businesses than the Binghamton area, Hayes notes.
“There’s just a lot more opportunity in the Syracuse market that we’re not touching yet,” he says. “And not just in Syracuse, but the surrounding communities.”
The Syracuse location allows ICS to pursue work in Oswego, Auburn, and Utica, Hayes says. In fact, ICS is looking to open addition satellite locations.
Oneonta, Elmira, and Utica are all potential locations for a third office, Hayes says. The company could look to add that site in 2013, but the fit would have to be right.
“We don’t want to rush it just to make it happen,” he says.
In addition to upstate New York, ICS also has customers in northeastern Pennsylvania.
Contact Tampone at ktampone@cnybj.com
Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.