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The Fortus Group’s sales skyrocket
UTICA — The Fortus Group, Inc. recently made the Inc.–5000 list with a three-year revenue growth averaging 139 percent. The Utica–based recruitment-services firm, which specializes in the placement of dialysis and transplantation professionals, accomplished this by growing from $2.6 million in revenue in 2009 to $6.2 million last year. Employment has also jumped from 25 […]
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UTICA — The Fortus Group, Inc. recently made the Inc.–5000 list with a three-year revenue growth averaging 139 percent. The Utica–based recruitment-services firm, which specializes in the placement of dialysis and transplantation professionals, accomplished this by growing from $2.6 million in revenue in 2009 to $6.2 million last year. Employment has also jumped from 25 to 38.
Not bad for a business that started out as a one-desk recruiter and billed a modest $120,000 in its first year of operation. The principal, president, and sole stockholder of the “C-corporation” is Michael Maurizio, who joined Management Recruiters International (MRI) in October 1993 as a franchisee. Maurizio shared space and staff for a year-and-a-half in a Rome office with another MRI franchisee.
The franchiser encouraged him to diversify, but Maurizio focused on a specialty he knew well — dialysis. “I had no geographical restrictions,” Maurizio recalls. “Dialysis recruiting was virgin territory.” His first placement was a clinical manager into a dialysis facility in Atlanta for an $18,000 fee.
While permanent placement of dialysis professionals is still the company’s main revenue stream, Fortus began seriously diversifying its options in 2006, when it set up a division for the placement of travel nurses.
“Travel nurses are typically placed on 13-week assignments,” says Maurizio. “Many nurses find that traveling is a great way to bolster their résumés, increase their salaries, and enjoy a change of pace, while also experiencing new locations … It does require a different level of attention from us, because we must pay expenses for housing, rental cars, per-diem, etc., while also offering a 24-hour concierge service. Fortus handles licensure issues and travel arrangements on behalf of our nurses, as well.” Fortus hired Rebecca Urtz in 2010 to spearhead this division. Urtz was named Healthcare Traveler magazine’s 2012 “Recruiter of the Year.”
Fortus has also launched an executive-search division to recruit directors and chief-executive-level candidates for health-care systems. Still, Maurizio wants to keep expanding. “The country has an aging population. Our long-term-care facilities need nurses to fill in as needed. They also need executives … Our model works so well that I am looking into other fields — such as oncology, ambulatory surgery, emergency medicine, and labor-and delivery — into which Fortus can expand.” The company also acts as a broker for physicians who want to open their own clinics and for practice acquisition between health-care buyers and sellers.
Expansion is not confined to the United States. “Over the years, Fortus has made permanent placements in Hong Kong, the United Kingdom, Germany, and the Virgin Islands,” says the company’s president. “In 2008, we set up an office in Hof, Germany. We live in a global economy and want to take advantage of opportunities outside our borders. It has taken several years to ramp up the German office, but things are really taking off now. The Hof office is focused on the permanent placement of health-care executives and clinical management, primarily in Europe.”
Maurizio, 55, a self-described “South Utica boy,” is clearly driving the growth at Fortus. He attended high school in Utica and matriculated at Paul Smith’s College, located in the Adirondacks, to major in hospitality. In 1984, the South Utica boy went into the world of sales with Fortune 100 companies such as Whitehall Laboratories, where he was promoted to division manager, and Baxter International, a global, diversified, health-care company that develops, manufactures, and markets products for chronic and acute conditions such as kidney disease.
Maurizio entered the world of placement in 1988 with the Boston office of Carter/MacKay, a company formed in 1970 to place sales, sales-management, and marketing personnel, as well as scientific professionals, primarily in the health-care industry.
Family reasons brought Maurizio back to the Mohawk Valley to start his own firm. “Placement is a tough business,” he mused. “It’s a double sale. First, you have to convince doctors, nurses, administrators, and other potential hires that the companies Fortus represents are the right choice. Then you have to convince the hospital, doctors’ group, or clinic that you have the best candidate to fill the open position … When I first started out, I began building my network of contacts, back in the days when your Rolodex was your database, the telephone was black and had a rotary dial, and faxes printed out on thermo-graphic paper that wouldn’t lay flat.”
Not any longer. Fortus hired Hilarie Lally 18 months ago to develop and oversee a social-media strategy for the company. “As far as our social media is concerned,” says Lally, “[w]e are in the middle of rebranding our website to include our new name, look, and feel … We will follow up with Facebook, LinkedIn, Twitter, as well as Pinterest. Our … strategy is to reach out to nurses via Facebook and Pinterest … We will use LinkedIn, LinkedIn Groups, as well as Twitter to reach our clients; we will also use LinkedIn Groups to grow our network of candidates.
“The goal is to have everything work in harmony … [We want] … the ability to drive more clients and candidates … to our website.” Lally also points out that Fortus blogs weekly and is planning to increase the frequency. The purpose is to increase the search-engine optimization to the website by leveraging social media as the vehicle for recognition.
While Fortus started out in 1993 as the dialysis-placement specialist, its success eventually attracted competitors. “What do they say? Imitation is the highest form of flattery,” quips Maurizio. “There are now a half-dozen firms claiming to be dialysis-placement specialists. One is Foundation Medical Staffing [of Edmond, Okla.]. (Foundation claims on its website to be “… your personal agent for your Dialysis career.”) We also compete against websites like Monster and fly-by-nights who are eager to discount their services.” As a born salesman, Maurizio seems to relish the competition.
More space needed
With the accelerated growth of the last three years, Fortus is bursting at the seams. “We have 5,000 square feet of space here at headquarters [181 Genesee St., Suite #600, Utica — the old Harza building],” says Maurizio. “I’m looking for more space, because I expect Fortus to keep growing [rapidly]. Two thousand and thirteen is a blowout year for our sales. The travel business is exploding. I project that by 2015 the company will hit $15 million in sales and employ 50 people. Our growth [to date] has been all organic, but I wouldn’t rule out acquiring another firm to expand our current business or to move into a new specialty … I think Fortus is well positioned even if Obamacare is fully implemented, because cuts to providers should be more than offset by demand in the traveling-nurse industry.”
The company president is also buoyed by his location in the Mohawk Valley. “This is a great place to recruit staff,” says Maurizio. “There are plenty of smart and well-educated people. The area also offers limited opportunities for good-paying jobs. We really don’t need to advertise for new hires; we receive a steady stream of referrals.”
Maurizio attributes his success to an energized workforce and to the other members of his executive team: Jeremy Enck as the vice president of sales and Kathy Paquette as director of operations. He also relies on local professionals to grow the company. “We work with the Bank of Utica and First Niagara Bank for our financial needs,” says Maurizio. “Our legal work is handled by Kowalczyk, Deery & Broadbent [LLP.]. Vin Gilroy [Vincent J. Gilroy, Jr., CPA] oversees our accounting.”
“I’m an optimist,” says Maurizio. “We may be celebrating our 20-year anniversary, but this company is still in its infancy. I have reinvested nearly 100 percent back into the business, and I think we’ve just begun to grow.” Research data confirms Maurizio’s conclusion based on the growing prevalence of diabetes, hypertension, and a growing elderly population, which all lead to an increase in end-stage renal disease.
But growing isn’t everything to the South Utica boy. He is forming a not-for-profit company to provide health-care professionals in underserved areas which can’t afford the Fortus fee. “I have been blessed,” he notes. “It’s time to give back. This has been on my mind for at least three years. I have worked out the model, and now I need to put together a board of directors. The name of the organization is Crossroads Cares.”
As busy as he is, no one doubts that he will find the time to implement his new passion, while he simultaneously grows Fortus. The only question is where Fortus will fall on the Inc. 5000 list for 2014.
Contact Poltenson at npoltenson@cnybj.com
Say Yes to Education adds 11 schools to compact offering free tuition to eligible students
Cornell University and Hamilton College are among the schools Say Yes to Education Inc. on Sept. 18 announced that 11 additional private colleges and universities have joined the organization’s Higher Education Compact, which offers free tuition to eligible students. Say Yes to Education, headquartered in New York City, is a nonprofit organization dedicated
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Cornell University and Hamilton College are among the schools
Say Yes to Education Inc. on Sept. 18 announced that 11 additional private colleges and universities have joined the organization’s Higher Education Compact, which offers free tuition to eligible students.
Say Yes to Education, headquartered in New York City, is a nonprofit organization dedicated to increasing high school and college graduation rates for students in urban school districts, including Syracuse.
The program is available to all public-school students in Syracuse, the office of U.S. Senator Kirsten Gillibrand (D–N.Y.) said in a news release.
The 11 schools bring to 54 the total number involved in the Say Yes Higher Education Compact.
George Weiss, the money manager who founded Say Yes to Education 26 years ago, made the announcement on Capitol Hill. Gillibrand, who supports the program, joined Weiss for the announcement.
The 11 new institutions include Cornell University, Hamilton College, and Paul Smith’s College: The College of the Adirondacks in New York; Dartmouth College in New Hampshire; Princeton University in New Jersey; Rice University in Texas; Pomona College in California; Denison University in Ohio; and Rhodes College, Sewanee: The University of the South, and Vanderbilt University in Tennessee.
Say Yes To Education has always been about “hope,” Weiss said in the news release from Gillibrand’s office.
“By standing with Say Yes, what these private colleges and universities are saying is that our students will have the same opportunities as anyone else in this wonderful country of ours,” Weiss said.
“Partnering with Say Yes enables us to make our generous need-based financial aid policies and strong academic programs visible to students in some of the nation’s lowest-income school districts who might otherwise be unaware of their opportunities to enroll at Cornell or similar schools,” Barbara Knuth, associate provost of Cornell University, said in the news release.
Say Yes to Education, which serves nearly 65,000 children in kindergarten through 12th grade, has been working with the Syracuse City School District since 2008.
The organization expects to expand to additional U.S. cities in the coming years, according to Gillibrand’s office.
Graduates of the Syracuse’s four public high schools are eligible for up to 100 percent of the tuition needed to attend any public, two- or four-year college or university in New York to which they are accepted.
Individuals, families, foundations, and businesses help to fund the scholarships for Syracuse school students, Gillibrand’s office said.
Students in the Buffalo school district are also eligible for the program.
Additionally, the private colleges and universities in the Say Yes Higher Education Compact — including Syracuse University, the University of Pennsylvania, Harvard University, and the University of Notre Dame — typically promise full tuition to accepted Say Yes scholars whose annual family income is at or below $75,000, according to Gillibrand’s office.
Contact Reinhardt at ereinhardt@cnybj.com
NY manufacturing index dips in September, still indicates growth
The Empire State Manufacturing Survey’s general business-conditions index edged down two points to 6.3 in September, but remained at a level indicative of “modest expansion.” Because the index remained in positive territory for a fourth straight month, the results indicated that conditions for New York manufacturers continued to “improve modestly,” according to the Federal
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The Empire State Manufacturing Survey’s general business-conditions index edged down two points to 6.3 in September, but remained at a level indicative of “modest expansion.”
Because the index remained in positive territory for a fourth straight month, the results indicated that conditions for New York manufacturers continued to “improve modestly,” according to the Federal Reserve Bank of New York, which released the survey on Sept. 16.
Slightly more than 25 percent of respondents reported that conditions had improved over the month, while 20 percent said conditions had worsened, the survey found.
The new-orders index inched up two points to 2.4, while the shipments index jumped nearly 15 points to 16.4, indicating that shipments picked up even as orders remained flat.
The 16.4 reading on the shipments index is its highest level in “considerably more than a year,” according to the survey.
The unfilled-orders index was little changed at -6.5. The delivery-time index slipped to -4.3, but the inventories index rose nearly six points to 2.2, its first positive reading in more than a year.
The prices-paid index was little changed at 21.5, while the prices-received index climbed another five points to 8.6.
The survey found labor-market conditions were “mostly steady,” according to the New York Fed.
The index for number of employees fell three points to 7.5 and the average-workweek index edged down to a “neutral” reading of 1.1, the New York Fed said.
Price indexes were steady or slightly higher, the survey found.
The prices-paid index was little changed at 21.5, while the prices-received index rose five points to 8.6, suggesting a “small acceleration” in selling prices, according to the New York Fed.
Indexes for the six-month outlook revealed “increasingly widespread optimism” about future business activity.
The future general-business conditions index rose for the third straight month, climbing three points to 40.6, its highest level since the spring of 2012, according to the New York Fed.
The indexes for both expected new orders and expected shipments rose eight points to about 38, each of which were up about 20 points since June.
The future prices-paid index was little changed at 39.8, while the index for future prices received rose more than five points to 24.7.
The index for expected number of employees slipped four points to 4.3, while the future average-workweek index rose “modestly” but remained negative at -2.2.
The capital-expenditures index slipped nine points to 15.1, after reaching its highest level in more than a year in August.
The technology spending index jumped seven points to 11.8, the New York Fed reported.
In response to a series of supplementary questions, New York manufacturers said that their selling prices rose less than one percent, on average, over the past year. They also predicted an increase of 1.5 percent, on average, over the next 12 months.
These increases roughly matched those reported in last September’s parallel survey, according to the New York Fed.
When asked a separate question about the probability of specified price changes over the next 12 months, the average respondent cited a 44 percent chance that selling prices would remain within 2 percent of current levels. The respondents also indicated a 43 percent chance that prices would rise by 2 percent or more, but just a 3 percent chance that they would rise by at least 8 percent, according to the New York Fed.
The New York Fed distributes the Empire State Manufacturing Survey on the first day of each month to the same pool of about 200 manufacturing executives in New York. On average, about 100 executives return responses.
Contact Reinhardt at ereinhardt@cnybj.com
RealtyUSA.com acquires a Corning–Elmira real-estate firm
RealtyUSA.com announced that it has recently acquired the assets of Prudential Ambrose & Shoemaker Real Estate, which includes more than 30 real-estate professionals and operates
New York in Need of New Tax Policies that Move State Forward
A discussion about tax reform has started in Albany which I am glad to see take shape. Members of the State Senate Finance Committee have been holding hearings and asking the question: how do we improve our state’s tax policy? They have begun to gather testimony from business groups and other experts in tax policy
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A discussion about tax reform has started in Albany which I am glad to see take shape. Members of the State Senate Finance Committee have been holding hearings and asking the question: how do we improve our state’s tax policy? They have begun to gather testimony from business groups and other experts in tax policy in reaction to rankings that consistently rank New York’s tax burden as one of the highest in the country.
The fact that New York state has high taxes is hardly a surprise to anyone living in the state. According the Tax Foundation, a Washington think tank, there are several tax categories in which New York ranks either the highest or close to the top. Perhaps what illustrates this best is that New York’s Tax Freedom Day is May 1 — the second latest in the country. Tax Freedom Day illustrates how long citizens of a state must work into the year before they have earned enough money to pay all federal, state, and local taxes for the year. If this increases by two more months, it will take New Yorkers, on average, half the year to earn enough to pay their taxes.
Unfortunately, it does not end there. New York ranks number three in the nation as far as our state and local tax burden per capita. Our state and local sales tax rates rank seventh highest in the nation. We also have the highest gasoline tax rate and the third-highest state and local cell-phone tax rate. Perhaps if New York limited itself to just collecting revenue from a few sources like income tax and sales tax, these high rates wouldn’t be too bad. But on top of these high rates, New York also has, among others, a highway-use tax, motor-vehicle fees, cigarette and tobacco taxes, alcoholic-beverage tax, corporate-franchise tax, bank tax, insurance tax, utility tax, and the estate and gift tax.
From a political perspective, it is unlikely that one can wave a magic wand and make these taxes simply go away. However, if New York ever wants to again be the economic capital of the country, we must begin chipping away at our tremendous tax burden. As a member of the Assembly Ways and Means committee, I sponsor several pieces of legislation that will do just that. Individually, these bills won’t cause a severe shock to our state’s habit of taxing and spending (and therefore may be the most feasible to get passed), but on the aggregate they will go a long way in relieving the tax burden on taxpayers and improving New York’s business climate. The following are a few of the bills that I am sponsoring:
§ Let’s remove 18-A. This is an energy tax on utilities that is ultimately passed down to families and businesses. This is bad state policy and should have expired long before now, as it keeps us uncompetitive with other states for new businesses. (A.382)
§ Eliminate the Wage Theft Prevention Act. This is a costly and unnecessary mandate that cuts into businesses’ production and their bottom line. The name, Wage Theft Protection, sounds well-meaning but the law is duplicative and only serves to create a burden on employers who were already following the law. (A7756)
§ Encourage new business startups with the “BizBoom Program Act.” (A.4567) This would cut application fees for new businesses by 50 percent for the first year, and eliminate business income taxes for the first year, as well as reduce income tax rates for the second and third year.
§ Eliminate burdensome regulations by creating the “Division of Regulatory Review & Economic Growth” (or D-RREG). This would be led by a commissioner who has a fixed term, to review and make binding recommendations for the elimination of burdensome regulations and permit requirements. In talking with constituents and business owners, they often mention “red tape,” which can limit growth. (A.5044)
§ Work-NY, (A.4565), would reduce the state tax rate for all manufacturers by 50 percent. This legislation also would provide a personal income tax credit for small businesses with incomes below $250,000. Work-NY also would create a tax credit for new jobs. Each business that hires an unemployed person or a veteran also would receive an additional tax credit.
These pieces of legislation are just a start. My job is to convince my colleagues that we cannot continue with the status quo. We need to reverse New York’s high tax ways if we ever want to improve our economy.
William (Will) A. Barclay is the Republican representative of the 120th New York Assembly District, which encompasses most of Oswego County, including the cities of Oswego and Fulton, as well as the town of Lysander in Onondaga County and town of Ellisburg in Jefferson County. Contact him at barclaw@assembly.state.ny.us, or (315) 598-5185.
Minimize the risk of international trade by leveraging banking services
For more than a decade, businesses across the world have been benefitting from “hyper-globalization” — the convergence of trade and culture across many nations — to deliver improved and more affordable products to their customer base and grow their market. This technologically driven shrinking of the globe has been a tremendous boon to the
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For more than a decade, businesses across the world have been benefitting from “hyper-globalization” — the convergence of trade and culture across many nations — to deliver improved and more affordable products to their customer base and grow their market.
This technologically driven shrinking of the globe has been a tremendous boon to the economy throughout the recession, and it’s a trend that is not likely to reverse any time soon. It has also been a great equalizer. Today, businesses of any size in any location can be international players. For local businesses, this is great news. International trade can help bolster your firm’s financial health by extending your reach and increasing profitability — provided that you can successfully navigate the complexities of trade agreements, foreign exchange, and compliance.
The good news is this. When it comes to becoming an international player, you don’t have to go about it alone. Government agencies — from the U.S. Small Business Administration to the U.S. Trade Information Center — can work with you to find trade partners, share marketing expertise, offer technical assistance, and provide counseling. Banks can assist you with working capital, loan guarantees, collection, and currency management. The goal is to open the door to all the opportunities offered by international trade, while keeping the risk as low as possible.
More specifically, banks figure prominently in international trade because competing in the global market requires international expertise. Exchange rates between currencies shift continually, but that need not threaten your overseas sales. Using forward contracts, a bank can lock in an agreed-upon rate for future delivery of your products, reducing your risk from currency fluctuation. For example, if you’re selling in Mexico and the peso rises in value against the dollar, or you’re selling in Canada and its dollar (often called the loonie) rises against our dollar, you’ll still receive the payment you expected for your product.
A letter of credit specifies all documents required for the transaction and outlines the responsibilities of both the buyer and the seller. It’s a great way to protect your business by structuring transactions. For instance, if you need to import a part from Germany to manufacture your product, your bank could issue a letter of credit to the exporter in Germany, guaranteeing to pay the exporter through its German bank if the exporter fulfills the terms and conditions of the letter of credit. This protects the exporter by ensuring your payment. But if the exporter fails to deliver on time, then the exporter forfeits the guarantee of payment, which protects you, the importer, while still giving you the opportunity to accept late delivery and renegotiate more favorable terms for future deals.
Documentary collection transactions are between the buyer’s and seller’s banks. The seller sends the transaction documents to its own bank, and the seller’s bank sends the documents to the buyer’s bank. The buyer’s bank forwards the payment to the seller’s bank and delivers the transaction documents to the buyer.
However, if the buyer does not pay, the buyer’s bank sends the documents back to the seller’s bank, and the seller can go to the port in the buyer’s country and reclaim the goods. This protects your interest in the product. If the buyer cannot make payment, you retain rights to your product, because the buyer cannot claim the shipment of your product without the necessary documents.
Cash advance is another settlement method sometimes used in international trade. You generally want to avoid it when importing parts or products, in order to preserve working capital, but leverage it when exporting and working with a buyer with which you have never dealt. Your bank can also direct you to insurance brokers who can provide credit insurance to you, to cover the risk of nonpayment by your overseas buyer.
For advice and support services to help you sell your products abroad, consult a banker who deals regularly with foreign exchange and import-export financing. These experts collect valuable data for penetrating foreign markets or for shopping in them. They can advise you on country risk and buyer risk, providing trends on how long buyers in a particular country or industry might take to pay, or assessing the risk that a particular trading partner might not pay at all because of the local currency restrictions.
For importers, they can profile the risks of dealing with potential sellers overseas and provide expert assessments of foreign trade risks, which can help you price your products realistically — country by country and buyer to buyer. They can also guide you to the most appropriate risk-mitigation tools for your needs.
Some international banking services are relatively simple, such as establishing an account with your bank in the local currency of your trading partner. Other services are not so simple but can be a great aid. The SWIFT system, for example, speeds transactions electronically among banks that are part of global networks. This network allows banks like KeyBank to work with more than 700 trusted counterparty banks around the world. That’s why it’s so important to consult with the right team of advisers and to lean on the right resources when pursuing international trade opportunities. Through collaboration and trust, you can turn the complex world of global trade into a manageable and meaningful business opportunity.
Stephen D. (Steve) Fournier is president of KeyBank’s Central New York market. Contact him at (315) 470-5096 or email: Stephen_Fournier@keybank.com.
Managing cash flow is very important for any company, including a small business. Here are some strategies you may want to consider. Income — Take a good look at your income streams. Are your revenues diversified in terms of products and services you offer or in terms of the number/types of customers?
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Managing cash flow is very important for any company, including a small business. Here are some strategies you may want to consider.
Income — Take a good look at your income streams. Are your revenues diversified in terms of products and services you offer or in terms of the number/types of customers? Do they come from more than one source? Are you a seasonal business? What is your most profitable product or service? Perhaps promote that product or service more. Have you lost a contract? If so, did you inquire about why it was lost? Is there something you can change to ensure you won’t lose more contracts? How do you plan to replace that income?
When is the last time you looked at your pricing? Are you charging enough to cover all of your costs — both direct and indirect? Are your competitors selling at about the same price? Remember perception — if your pricing is a lot lower than your competitors, the perception is your quality or customer service is not as good. If you are charging a lot more, the perception is you must be a lot better or have something really unique.
Deposits — Require deposits from your customers if possible. If you are a contractor, require 25 percent or 50 percent before you start the job to pay for labor and materials. In retail — if a customer places a special order or custom order — require a deposit or full payment before you process the order with your supplier. If you have secured a contract for a large job — require periodic payments.
Accounts receivable — Another result of tough economic times is customers are taking longer to pay their bills. It is not unusual to see receivables being collected in 90 to 120 days when it used to be 30 to 60 days. So it is becoming more important that you stay on top of your receivables by making calls when they are a day late. Ask if the paperwork has been processed and ask when the check will be mailed. If it has not, request a date it will be, and if you have not received it by then, call again. Also, request a credit-card number to be on file with the understanding and agreement you will process payment if not paid. If the customer does not pay within the specified time frame, charge the client’s card. It is very time-consuming, but essential for the health of your company.
Another strategy is to offer a discount if the bill is paid within 30 days — perhaps a 5 percent to 10 percent discount. This may be a big enough incentive to move you to the top of the list of the customer’s payables.
Telephone — Take a look at your bills — are you using all of the minutes you are paying for? Have you reduced your staff and now don’t need as many phones, but you are still paying on them every month? Does every employee really need a phone? Is there a better plan to meet your needs? This should be analyzed every year.
Utilities/energy usage — Keep a close eye on your energy consumption. Set your thermostats to a lower temperature, turn off all appliances when they’re not in use and encourage staff to shut down their computers when they’re out of the office. Take a look at the hours you are open and the customer traffic. Is it feasible to close an hour early on Mondays and Tuesdays without hurting the business? It could also help with reducing payroll costs.
Insurance — When is the last time you contacted other insurance agencies to see if your current policies are competitively priced?
Promotions & advertising — Every business should be continually working to increase customers/sales. There are many ways to promote your business without spending a lot of money.
Do you ask your new customers how they heard about your business? You always want to know where you are getting the most benefit from your advertising budget.
Increase your social and professional networks to promote your business. Make use of chambers of commerce, women’s networking groups, green business groups, Toastmaster, tip clubs, etc. Don’t be afraid to talk about your business with everyone you meet. Always have a business card with you. Statistics show someone must see or hear a name seven to 10 times before it makes an impression.
Conduct educational workshops (in person and online) to highlight your expertise, write articles for the newspaper or magazines to show your expertise, or supply information to bloggers in your area of expertise.
Internet strategies — A business has many low to reasonable cost options to promote itself online. Do you have a website? If so, are you getting visitors? Or sales? Is your website easy to navigate? Is there a “contact” page with an email address? Many businesses would benefit from a three to four page website for the purpose of information/education to the customer, credibility, and exposure.
Use social media: Set up a Facebook page. Use Twitter. Write a blog.
In summary, look at all ways to increase income and see which are viable. Take a look at all of your expenses and scrutinize them to see if any can be reduced or eliminated without affecting the business’s reputation or performance.
The Small Business Development Center (SBDC) at Onondaga Community College works with a range of businesses — from home-based, to e-commerce to large manufacturing firms — providing information relevant to making well-informed business decisions. Contact the SBDC by email at sbdc@sunyocc.edu or by phone at (315) 498-6070.
Syracuse finds a quarterback and may have saved its season
Following two straight losses to open the 2013 season and a tepid start to its game against Wagner, the Syracuse Orange football team’s season was rapidly starting to resemble that photo of the Niagara River about to go over the top. Not much had gone right in the opening two contests against Penn State
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Following two straight losses to open the 2013 season and a tepid start to its game against Wagner, the Syracuse Orange football team’s season was rapidly starting to resemble that photo of the Niagara River about to go over the top.
Not much had gone right in the opening two contests against Penn State and Northwestern, especially for the Syracuse offense. Quarterback Drew Allen, the acclaimed transfer from the University Oklahoma, had thrown six interceptions and just one touchdown pass as Syracuse was outscored 71-44 in the two games.
And then in the third contest last Saturday, Sept. 14 against the Wagner Seahawks — an opponent from the FCS, a lower level of college football — Allen and the Orange offense failed to gain a single first down in their first three possessions. Syracuse was favored by 30 points and should have been routing Wagner from the start, not up just 3-0 as it was. The time for a change had come.
Enter Terrel Hunt, the redshirt sophomore quarterback from the New York City area. He had led Syracuse on a touchdown drive in his only action of the young season in the final drive of the 48-27 loss at Northwestern on Sept. 7. He came into the Wagner game on Syracuse’s fourth possession and proceeded to lead the Orange to a touchdown. Many more scores would follow as Syracuse rolled to a 54-0 victory to bring its record to 1-2 this season.
In all, Hunt played on seven drives against the Seahawks, posting six touchdowns and one field goal. SU has yet to punt or commit a turnover with Hunt as the pilot of its offense.
Two days after the Wagner game, Syracuse head coach Scott Shafer named Hunt the starting quarterback for the game against the Tulane Green Wave this Saturday, Sept. 21, but indicated that Allen would also see playing time.
Yes, Hunt and the reinvigorated Orange offense still have to prove they can do it against a stronger opponent. They will get their first chance against Tulane, with hopefully a larger crowd watching. The announced paid attendance for the Wagner game was only 33,299. And the number of fans that showed up was probably closer to 20,000.
With Hunt’s emergence, there is reason for hope the rest of this season, which should attract more fans. Stay tuned.
Adam Rombel is editor-in-chief of The Central New York Business Journal. Contact him at arombel@cnybj.com
When it comes to Washington, how often do you ask, “How can they do this to us?” Here is a simple answer for you: Beltway Bubble. Our ruling elite operates within an impervious bubble. Its walls have grown thicker and more opaque. Those within are cut off from the rest of the country. They
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When it comes to Washington, how often do you ask, “How can they do this to us?” Here is a simple answer for you: Beltway Bubble.
Our ruling elite operates within an impervious bubble. Its walls have grown thicker and more opaque. Those within are cut off from the rest of the country. They don’t hear you. They don’t see you.
This is no exaggeration. Within the Beltway Bubble are politicians and staff. And PR types and big media. And lobbyists and political lawyers. And bureaucrats. And hangers-on and influence peddlers. And, of course office holders. And political appointees.
They feed each other. They feed upon each other. They move from office to TV network news. From TV news to campaign staff. From government jobs of regulating an industry to lucrative jobs in that industry. From high-level government jobs to high-paying positions in law and lobbying firms. Where they “fix” things for clients within the machine in the bubble.
Within the bubble is a constant swirl of influence, money, power, leverage, graft, and corruption. It is all-consuming for the players. It also insulates them from the outside. As a group, they really don’t know or care what flies in Peoria. Those within the bubble live in the wealthiest corner of the country. And they don’t care much about the rest of us.
This is why we see so many programs from Washington that most Americans do not want. Those within the bubble concoct them without regard for the feelings of us in the hinterland.
Example: Obamacare. About 85 percent of us said we liked our health care. A majority of us have rejected Obamacare from its inception. Despite the endless selling job, companies, unions, small businesses are avoiding it like poison. Those who crafted this plan never listened to us, never cared. They listened only to each other — within the bubble. They convinced themselves Americans would love a massive power grab by government.
Example: Congress exempts itself and all its staff from Obamacare provisions. Could it be any more insensitive to us? It has truly earned our disdain. It deserves the 7 percent approval the public gives it.
Example: A monstrous tax code that most of us hate.
Example: The stimulus package. It totally ignored our precious jobs machines: small businesses. Then the bubble- elite threatened those businesses with taxes here and there. Then it whacked small businesses with Obamacare taxes. And tons of new regulations. It smothered small businesses with uncertainties.
This, of course, is why our jobs picture is so bleak. The bubble-elite painted it. They know so little about how our economy creates jobs that they clobbered the creators. And to this day, they don’t realize it.
This is why the elite — Democrats and Republicans — viciously attack the Joe the Plumbers, the Sarah Palins, and the Tea Party. They are outsiders who threaten to puncture the walls of the Beltway Bubble.
There is a compelling reason why this is not healthy for the country. It is simply a case of them versus us.
From Tom…as in Morgan.
Tom Morgan writes about political, financial, and other subjects from his home near Oneonta, in addition to his radio shows and TV show. For more information about him, visit his website at www.tomasinmorgan.com
POMCO Group hiring for role as administrator in NY State of Health
SYRACUSE — POMCO Group today announced it is hiring about 40 employees following the firm’s selection as an administrator for a health plan that’ll be available through NY State of Health, New York’s health-insurance marketplace. POMCO announced in April 2012 that Freelancers Union selected the firm as the administrator of the New York Consumer
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SYRACUSE — POMCO Group today announced it is hiring about 40 employees following the firm’s selection as an administrator for a health plan that’ll be available through NY State of Health, New York’s health-insurance marketplace.
POMCO announced in April 2012 that Freelancers Union selected the firm as the administrator of the New York Consumer Operated and Oriented Plan (CO-OP), which is also known as Health Republic Insurance of New York, the firm said in a news release.
Freelancers Union, which has over 171,000 members nationwide, is sponsoring CO-OPs in New York, New Jersey and Oregon through nonprofit organizations in each state, POMCO said in an April 5, 2012 news release.
The Brooklyn–based Freelancers Union already offers members health-insurance coverage through its social-purpose Freelancers Insurance Company, for rates that are about one-third less than other insurers, according to POMCO.
As part of its agreement, POMCO Group will handle all customer service, claims processing, and various other plan-management aspects for CO-OP members.
The level of service that is required for the CO-OP members will “initially be slightly different” than that for typical POMCO Group members, the company said.
The new representatives will need an “intimate” knowledge of the CO-OP plans, along with other aspects of the exchange as well, Sherry Fraser, director of claims and customer service at POMCO, said in today’s news release.
“While this has certainly been a learning process for us, the one thing that is not new to us is our ability to deliver excellent customer service to our members no matter what type of plan they have,” Fraser said.
In addition to hiring and training new employees, POMCO Group has also added 18,000 square feet to its corporate headquarters at 2425 James St. in Syracuse to accommodate the workers, the firm said.
Contact Reinhardt at ereinhardt@cnybj.com
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