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NFIB: Small-business optimism dips in June
Small-business optimism fell nearly a point in June to 93.5, remaining in “tepid territory,” according to the monthly economic index released by the National Federation of Independent Business (NFIB) on July 9. The 0.9 drop in the index effectively ends “any hope of a revival in confidence among job creators,” the NFIB said in a
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Small-business optimism fell nearly a point in June to 93.5, remaining in “tepid territory,” according to the monthly economic index released by the National Federation of Independent Business (NFIB) on July 9.
The 0.9 drop in the index effectively ends “any hope of a revival in confidence among job creators,” the NFIB said in a news release.
Six of the 10 index components fell, two rose, and two remained unchanged, the organization said.
Job-creation plans increased slightly in June, but expectations for improved-business conditions remained negative.
The index has been “teetering” between modest increases and declines for months, the NFIB said.
The small-business optimism index was 12 points higher in June than at its lowest reading during the “Great Recession,” according to the NFIB. At the same time, it was also seven points below the pre-2008 average and 14 points below the peak for the expansion.
Public-policy decisions in New York and in Washington highlight a “real disconnect” between the corporate sector, which seems to be doing well, and the small-business sector, says NFIB State Director Mike Durant.
He’s referring to enticements, which he calls a “suitcase full of money” that government uses to attract new businesses, such as the Tax-Free New York (renamed Start-Up New York in June) program aimed at attracting startups to college campuses with tax incentives.
“It’s not going to Main Street. It’s for the headline-grabbing company or corporation to move in here,” Durant says.
Small businesses are much more dependent on household-income growth and consumer confidence, and those two indicators have been flat for several years, Durant says.
Until small businesses gain more confidence, the general economy will remain sluggish, William Dunkelberg, chief economist at NFIB, said in a July 9 news release.
“After two months of incremental but solid gains, the index gave up in June. This appears par for the course, given that there is no reason for small employers to be more optimistic and lots of things to worry about,” said Dunkelberg. “Washington remains bogged down in scandals and confidence in government’s ability to deal with our fundamental problems remains low. Economic growth was revised down for the first quarter of the year and the outlook for the second quarter is not looking good.”
Small-business owners listed taxes, regulation, and “red tape” as their top business problems in June, with 20 percent of respondents ranking each as their number one problem, the NFIB said.
Another 18 percent of owners cited weak sales as their top problem. Only 2 percent reported financing as a major concern, the organization said.
Index components
Small-business owners were not able to contribute to job growth again in June, with the average increase in employment coming in at a negative 0.09 workers per firm, “essentially zero,” according to the NFIB.
Small businesses added 360,000 new part-time jobs, but about 240,000 full-time jobs “disappeared,” the organization added.
Dunkelberg believes the small-business community has only to look to Washington for reasons why the economy can’t seem to “maintain steam” and is on a “painfully slow” journey towards job creation, Dunkelberg said in an NFIB statement released July 3.
Uncertainty about the federal health-care law continues to have a “negative” impact on small businesses, Dunkleberg said.
“Small employers are still trying to figure out what labor will cost and what firm size will have to comply with which rules. As long as Washington continues to create rolling disasters, [including] exemptions, special deals, delays, confusion, [and] contradictory regulations, small businesses will not be ready to bet on their future by hiring lots of workers with uncertain cost,” Dunkleberg said.
The NFIB survey found 11 percent of small-business owners (up two points) reported adding an average of 3.6 workers per firm over the past few months.
But that figure is offset by the 12 percent of respondents that reduced employment (unchanged) an average of 4.3 workers (a seasonally adjusted figure), producing a seasonally adjusted gain of negative 0.09 workers per firm overall, according to Dunkelberg.
The remaining 77 percent of owners made no net change in employment, he said.
Other survey findings
The survey also found 19 percent of responding small-business owners weren’t able to fill some job openings in their companies, a figure that is unchanged from last month. Another 12 percent used temporary workers, which is “little changed” over the past 10 years, according to the NFIB.
The Patient Protection and Affordable Care Act, the federal health-care reform law, provides incentives to increase the use of temporary and part-time workers, but this indicator has not “registered a trend” toward the use of more temp workers, the NFIB said.
The net percent of all owners reporting higher-nominal sales in the past three months, compared to the prior three months, gave up four points, falling to a negative 8 percent, the NFIB said.
Positive-earnings trends “deteriorated” a single point in June to a negative 23 percent. The survey also found 4 percent of owners reduced employee compensation, while 19 percent reported raising compensation, yielding a seasonally adjusted net 14 percent reporting higher employee compensation, which is down two points from last month.
A net 6 percent of respondents plan to raise compensation in the coming months, which is down three points, according to the NFIB.
When asked about expansion, 7 percent of respondents characterized June as a “good” time to expand facilities, which is down one point. The net percent of owners expecting better-business conditions in six months was a net negative 4 percent, a one point improvement.
The survey also asks about inflation.
About 12 percent of the respondents said they reduced their average selling prices in the past three months, which is down four points, and 19 percent reported price increases, which is unchanged from last month. The net percent of owners raising selling prices was 8 percent, up six points. As for prospective-price increases, 19 percent plan on raising average prices in the next few months, which is up two points, and 3 percent are planning reductions, which is unchanged.
A net 18 percent plan price increases, which is up three points, the NFIB said.
The report is based on the responses of 662 randomly sampled small businesses in NFIB’s membership, surveyed throughout the month of June.
Contact Reinhardt at ereinhardt@cnybj.com
BAE Systems Endicott plant to develop spoiler-control electronics on Boeing 737 MAX
ENDICOTT — The Boeing Company (NYSE: BA) has selected BAE Systems Plc (OTC: BAESY) to provide the spoiler-control electronics for the new Boeing 737 MAX. The Endicott location of BAE Systems, a global-defense contractor, will develop the spoiler-control electronics that the company’s Fort Wayne, Ind. facility will manufacture, BAE said. Neither side is disclosing terms
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ENDICOTT — The Boeing Company (NYSE: BA) has selected BAE Systems Plc (OTC: BAESY) to provide the spoiler-control electronics for the new Boeing 737 MAX.
The Endicott location of BAE Systems, a global-defense contractor, will develop the spoiler-control electronics that the company’s Fort Wayne, Ind. facility will manufacture, BAE said.
Neither side is disclosing terms of the contract, including its length or dollar amount, says Martin Leab, program manager of spoiler-control electronics in BAE’s Endicott office.
“They’re [Boeing] in a very cost-competitive environment against Airbus, so they have asked us not to disclose the value of the program,” Leab explains.
Airbus is part of the European Aeronautic Defence and Space Company N.V. (EADS), according to the Airbus website.
Delivery of the 737 MAX is planned for 2017, and customers have placed more than 1,300 orders for the airplane, BAE stated.
“One of our units will be on each one of those planes,” says Shelby Cohen, communications manager for BAE Systems.
A spoiler is “a control surface on the wing of an airplane, and on the 737, the legacy airplane, that spoiler-control system is basically controlled mechanically,” Leab says.
As it works to improve the performance of the 737 MAX, Boeing wants to enhance the spoiler system, which is a different control mechanism, Leab says. BAE specializes in that type of improvement work, he adds.
“So it was a natural fit for that effort as Boeing wants to control those surfaces to enhance the aircraft performance,” he says.
About one-third of the work in BAE’s Endicott location focuses on commercial aircraft. The location employs a total of about 1,300, according to Cohen.
“It’s a joint development spearheaded out of our Endicott facility but it will include our Fort Wayne [personnel],” Leab says.
BAE will work with a team from Boeing on a control box, which is very similar to other flight-control boxes that will have electronics in them and control logs, explained Leab.
“So there’s a hardware development and a software development that will occur, and out of that will come a box that will control the actuators, which will then control the spoiler surfaces on the airplane,” Leab says.
Work started on the contract on July 1, he says.
BAE believes it won the Boeing contract for this work based on its ability to provide a system demonstrating “technical readiness and reduced-development risk” for the Boeing 737 MAX, the company said in a news release.
The “reliability and cost effectiveness” of the spoiler-control design reflects BAE Systems’ “successful” history of flight controls, Ehtisham Siddiqui, vice president and general manager of commercial-aircraft solutions at BAE Systems, said in the release.
The 737 MAX is a new-engine variant of the airplane and builds on the “strengths” of the Next-Generation 737 with advances in fuel-efficiency and environmental performance, BAE said.
Equipped with the new LEAP-1B engines from Cincinnati, Ohio–based CFM International, Inc. and improvements such as the advanced-technology winglet, the 737 MAX reduces fuel burn and carbon-dioxide emissions by 13 percent, according to BAE.
BAE Systems provides a range of products on Boeing airplanes, and the history of their relationship dates back six decades, the company said.
Headquartered in Chicago, Boeing manufactures the Boeing 737, a commercial jet with more than 10,000 orders to date, according to BAE.
Boeing forecasts global demand for more than 23,000 airplanes in the 737’s market segment over the next 20 years at a value of nearly $2 trillion, BAE said.
London–based BAE Systems specializes in flight and engine controls, and cabin and flight-deck systems, the firm said.
BAE Systems, Inc., the firm’s U.S. arm, is a wholly owned subsidiary headquartered in Arlington, Va., according to Cohen.
Even though the parent company is publicly traded, BAE Systems, Inc. is privately held and a 2012 revenue figure was not available, Cohen said.
Contact Reinhardt at ereinhardt@cnybj.com
Indium thrives in a volatile economic climate
CLINTON — “We need to be physically close to our customers,” says Gregory Peter Evans, the president and CEO of the Indium Corporation, headquartered in Clinton. “Our business is highly competitive, and it’s critical that we have short lead times.” Indium supplies materials to the global electronics-assembly, semiconductor-fabrication and packaging, solar-photovoltaic, thin-film, and thermal-management industries.
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CLINTON — “We need to be physically close to our customers,” says Gregory Peter Evans, the president and CEO of the Indium Corporation, headquartered in Clinton. “Our business is highly competitive, and it’s critical that we have short lead times.”
Indium supplies materials to the global electronics-assembly, semiconductor-fabrication and packaging, solar-photovoltaic, thin-film, and thermal-management industries. Its products include lead-free solders; fluxes; preforms; sputtering targets (coat a solid surface with metal atoms); indium, Registered tradegallium, and germanium compounds; and NanoFoil, a patented product that delivers heat energy for advanced-joining applications. To meet its customers’ demands, the company has 11 manufacturing locations worldwide, including facilities in the U.S, Europe, and Asia.
“We are a technology company serving a technology industry,” Evans says. “The demand from our customers and the pressure of our competitors is relentless … We need to listen carefully to our customers for clues as to where the technological roadmap leads in order to remain ahead of the development curve.”
Indium must be listening to its customers because its sales have grown steadily. A decade ago, The Business Journal estimated the company’s annual revenue at about $100 million. Today, we estimate that the company generates about $225 million. Even during the economic turmoil of the past five years, total employment has grown from 530 to 617, a 16.4 percent increase. During the same period, employment in Central New York has increased from 350 to 378.
Of the 11 facilities, five are in the U.S.: two in Utica, one in Clinton, one in Rome, and one in Chicago. Indium opened its first Asian factory in Singapore in 1995. Other plants are located in China, South Korea, and the U.K. The U.S. facilities combined equal about 300,000 square feet with another 85,000 square feet located overseas. The property is both owned and leased.
“Research & development is critical to the success of our company,” says Richard (Rick) Short, the director of marketing communications. “We have 30 employees assigned to R&D with at least 50 people in the company who hold advanced degrees in STEM (science, technology, engineering, math) … But we’re more than [a group of] lab coats … We integrate our research people into teams dealing with process, equipment, and materials within a particular market, such as semi-conductors … They are part of the manufacturing operation.” Indium holds more than 50 patents.
Short notes that Indium has no fixed formula for investing in R&D. “We use our customers’ needs and competitors’ [actions] as benchmarks. Evans adds that “… we invest [in R&D] based on opportunities developed by our marketing, sales, and tech team. As opportunities increase, so does our R&D.”
“Indium’s growth has been largely organic,” says Evans. “Our acquisitions have been to purchase product lines that expand or complement our operations. [The company] is not highly acquisitive, preferring to be a strategic buyer. We are convinced that we are better off growing organically.” Indium’s sales growth has come mostly from overseas. “We easily export two-thirds of our products … That’s where the customers and growth are today.”
Recruiting at the executive level can be a challenge at Indium. “We need people with particular skills, who work well with a team and fit into the company culture,” says Evans.
“New hires must be ready to relocate their families to a rural setting and be prepared to travel,” adds Short. “The company culture embraces living with constant change and having a natural curiosity. Uncertainty [at Indium] is a way of life. We need people who can thrive in a changing environment. We have [sometimes] even hired our customers [because they have this attribute]. Our best success comes with hiring candidates from the area or who want to move back to the area. We are also successful with those who grew up in an area similar to the Mohawk Valley.”
The Clinton headquarters includes two companies — the Indium Corporation and the Germanium Corporation. The Germanium operation resides in 20,000 square feet at the Lincoln Ave. location in Utica. It includes both manufacturing and process development. Purified germanium is a semiconductor, with an appearance similar to silicon. It is used mostly for fiber-optic systems, infrared optics, as polymerization catalysts, and for electronic and solar applications. The Germanium Corp. manufactures the core of optical fiber, a part of the business that is growing rapidly. The stock of both companies is owned by the William Macartney family of Florida.
The executive team at Indium is comprised of Macartney as chairman of the board, Evans as president and CEO, Leslie Schenk as CFO, Ross Berntson as vice-president of sales and marketing and technical support, Wayne Hosey as vice president of operations, and Dr. Ning-Cheng Lee as chief technical officer and vice president of product development.
Indium has embraced social media as a marketing and outreach tool. “We are recognized for our pioneering … work with video, blogging, and the common social-media channels like Facebook, Twitter, and LinkedIn,” says Short. “We utilize each channel separately … as each has a different audience and role. For example, … our award-winning activities in blogging are directed at a very technical audience and our goal is to earn technological respect … We have more than 70 technical blogs and translate them into six languages in addition to English. Our activities on Facebook, however, are directed at the communities in which we live and operate, and our goal is to share our activities with our neighbors, friends, and families.”
“Indium deals with a number of area professionals,” says Evans. “In the area of banking, we work with Adirondack Bank, HSBC, and J.P. Morgan Chase. Our accounting is handled by PriceWaterhouse Coopers. For legal work we turn to Kiernan & Kiernan (Utica), Martin & Rayhill (Utica) for human resources, Harris Beach for intellectual-property protection, and Bond Schoeneck & King for regulatory compliance.
The Indium Corporation was founded on March 13, 1934 as a collaboration among Dr. William S. Murray, the Oneida Community Ltd., and the Anaconda Mining Company. Murray, a Colgate University graduate who was both inventive and entrepreneurial, tried to utilize indium (an element discovered in 1863) to prevent silverware from tarnishing. He was not successful in his efforts but went on to discover other applications for indium. Macartney acquired the company in the 1960s.
Evans graduated Whitesboro High School and attended Mohawk Valley Community College, where he earned a degree in engineering science. He received his bachelor’s degree from Clarkson College of Technology (now Clarkson University) in chemical engineering and his M.B.A. from RPI. Evans, now 53, joined Indium 32 years ago as a fresh-out-of-college chemical engineer, where he worked in the customer-service department and then in the new-product-development department. He became president in 1996. Evans lives in Clinton with his wife Denyse. The couple has two children, Nicole and Christopher.
Citing the company’s guiding philosophy called “The Indium Way,” Evans says “Indium has succeeded over the decades … because of our market focus, … materials expertise, … and process excellence … All are necessary for our success. But the one common denominator is our [company] culture, built on respect, appreciation, and achievement … This challenging climate, which bedevils all corporations, serves to make us stronger … It’s The Indium Way that continually separates us from the competition … The Indium team puts it all together with good old-fashioned hard work and brains.
“We have to grow to secure the future,” concludes Evans. “Indium Corporation is an agile company that can respond quickly to a changing environment, but it is also a company that thinks long-term, thinks strategically. That’s an advantage in being privately [held]. The owner set the culture before I joined the company, and it still guides us today.”
Contact Poltenson at npoltenson@cnybj.com
Food-tour business samples downtown restaurants, landmarks
SYRACUSE — While visiting a college friend in Manayunk, Pa., just outside Philadelphia, in June 2012, Kathleen (Kate) Gillen and her pal went on a food tour. As the day progressed, Gillen later told her friend that she thought Syracuse would be a great place to host such a tour. “There is nothing like this
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SYRACUSE — While visiting a college friend in Manayunk, Pa., just outside Philadelphia, in June 2012, Kathleen (Kate) Gillen and her pal went on a food tour.
As the day progressed, Gillen later told her friend that she thought Syracuse would be a great place to host such a tour.
“There is nothing like this in Syracuse. We have amazing history, culture, and the food is delicious,” Gillen says.
She did more than ponder the possibility.
Gillen is now the owner and director of operations at Sampling Syracuse Food Tours, a seasonal tour business that she founded last October. She conducted the first tour that same month, and a total of 16 tours as of June 29, she says.
It’s a two-mile walking tour of downtown Syracuse, which includes stops at five restaurants.
The participating restaurants include Kitty Hoynes Irish Pub & Restaurant, Freedom of Espresso, Dinosaur Bar-B-Que, Pastabilities, and Redhouse Café, she says.
“We have food samples waiting for us at each place. Along the route, we also stop at different historical landmarks [for] a little taste of Syracuse’s history and culture in between eating delicious food,” she adds.
The landmarks include the National Grid (Niagara Mohawk) building, the Jerry Rescue monument, Clinton Square (which was once a main hub of the Erie Canal), and the Landmark Theatre, Gillen comments.
The food tour “definitely was new concept” for many of the restaurants, Gillen says.
“But once I explained exactly what we’d be doing and how I wanted it to be as little of a disruption as possible to the restaurants, they were on board and very supportive of a new local business starting up and bringing people to downtown Syracuse,” she explains.
The samples at each restaurant usually make up the equivalent of “a lunch,” Gillen says.
Gillen worked with each restaurant manager to determine a price-per-person because prices are different at each restaurant location, she adds.
The tours cost $36 per person.
Gillen operates the business from her home in Syracuse and customers can secure tickets for tours on the business’s website, she says.
As of now, she is its lone employee, but Gillen would like to hire an employee or two at some point in the future.
Prior to launching the tour business, Gillen took a class from Food Tour Pros in Chicago in August 2012.
She had contacted the operators of the food tours in both Manayunk and in Boston for advice on starting such a business. They recommended Food Tour Pros as a starting point.
“I went to Chicago in August and took a two-day class, and it was everything that I needed to know about how to run a successful food-tour business,” she contends.
Food Tour Pros teaches the marketing side of it, how to communicate with the restaurants, and how to price-point the tickets, she adds.
She also contracts with Zerve, Inc., a New York City–based company that handles the company’s ticket sales.
“Because I took the class in Chicago from Food Tour Pros, I was able to have Zerve be my third-party ticket seller because they realized … this small business is serious and they have the proper training, so they’re willing to put themselves on the line in order to help my business,” Gillen says.
Gillen declined to disclose how much it cost to launch the local food-tour business, including the coursework, the website, business insurance, and its logo and business cards.
She also declined to disclose a revenue projection for 2013, saying only that she’d like to have the tour business progress to the point of turning a profit. She’d also eventually like to add a second tour of downtown restaurants.
Gillen is a 1997 graduate of Bishop Ludden High School. She later graduated from the State University of New York at Geneseo in 2001, where she earned a bachelor’s degree in speech-language pathology.
She then earned her master’s degree in speech-language pathology from Syracuse University in 2007.
Besides the seasonal tour business, Gillen also works full time as a speech-language pathologist for an area school district, which she declined to name.
Contact Reinhardt at ereinhardt@cnybj.com
Sampling Syracuse Food Tours
Phone: (800) 979-3370
Website: www.syracusefoodtours.com
Type of business: Food-tour business
Year founded: 2012
Employees: 1
Company owner: Kathleen (Kate) Gillen
Mohawk Valley Chamber is energized for growth
Kinetic energy: The energy possessed by a body because of its motion, equal to one-half the mass of the body times its speed — American Heritage Dictionary. UTICA — Pamela Germain Matt is the embodiment of kinetic energy. Matt, the executive director of the Mohawk Valley Chamber of Commerce, is a slight woman, thus
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Kinetic energy: The energy possessed by a body because of its motion, equal to one-half the mass of the body times its speed — American Heritage Dictionary.
UTICA — Pamela Germain Matt is the embodiment of kinetic energy. Matt, the executive director of the Mohawk Valley Chamber of Commerce, is a slight woman, thus requiring, according to the law of physics, high speed to achieve her dynamism. Because she also never slows down, one is reminded of the energizer bunny.
Matt, an attorney, brought her energy to the chamber position in March 2012, when she became the first woman in 115 years to head the nonprofit business group. “I’m passionate about everything,” Matt declares … “I came to the chamber to grow the membership and to make changes.” The chamber is comprised of business and business-oriented members dedicated to the development of a prosperous economic climate that enhances commercial growth and the quality of life in the Mohawk Valley, according to the chamber’s vision statement on its website.
In her short tenure, the Mohawk Valley Chamber has made a number of changes. “Last June, we joined with Centerstate CEO in Syracuse to form an alliance, which includes the Cayuga [County] Chamber [of Commerce]. Jane Amico, Andrew Fish, and I discuss [monthly] regional issues, work together to recruit businesses to the area, and coordinate our legislative agenda to provide a unified voice for the region’s business community … The Mohawk Valley Chamber partners with Benefits Specialists of New York, an arm of Centerstate CEO, to offer our members health-care benefits under a marketing/referral agreement,” says Matt. Amico is vice president of chamber services at CenterState CEO while Fish is executive director of the Cayuga County Chamber.
Matt is also energized by recognition of her chamber at the national level. “Because of our accreditation last year by the U.S. Chamber of Commerce, we have been chosen to sponsor the U.S. Chamber’s Center for Women in Business event on October 2 here in Utica. The program focuses on women in leadership roles. It’s a great honor both for the Chamber and for the community,” says Matt.
Change is also apparent in the increased number of women members. “Women are playing a greater role in the [Mohawk Valley] Chamber,” continues the executive director. “We see more [females] at our Business After Hours events, which always draw more than 100 people. They participate in our cash mobs, where our members show up at a local business with $20 to spend on a member-merchant.”
Change can be seen in the recent launch of “Catalyst, Watch US Grow.” The group is comprised of area young professionals who want to promote a positive image of the region, promote local pride, create events for their peers, and foster professional development. The new organization is headed by a 13-member steering committee.
“Helping business to prosper in a sluggish economy and growing regulatory oversight is a challenge,” says Matt. “But we must be doing something right. Our membership is growing; it’s now at 700 members. [On average], we have 10 new members join the chamber every month … What’s really exciting is that the new members are coming on their own [volition], not because we solicited their membership.
John F. Kenealy, the chairman of the Mohawk Valley Chamber board and a partner at the Utica law firm of Helmer Johnson Misiaszek & Kenealy, confirms Matt’s energy level. “Pam is engaged everywhere in the community, giving a [high profile] to the chamber. Her actions give relevance to our members,” he says.
Matt was raised in Pittsburgh and graduated from Trinity College in Hartford, Conn. She earned a law degree from Duquesne University School of Law in Pittsburgh and began her career as an employment lawyer for Alcoa. Following her move to Utica, Matt held development positions with area colleges and was the human-resources director at Mohawk, Ltd.
In 2012, the Mohawk Valley Chamber generated net revenues of $287,857 and expenses of $293,562. The staff includes five full-time employees. Its headquarters is located at 200 Genesee St. in downtown Utica.
Contact Poltenson at npoltenson@cnybj.com
Auburn’s Uniform Fashions gets new owner
AUBURN — An Auburn business that has provided uniforms for doctors, nurses, emergency-medical technicians, and restaurant workers for more than four decades has a new owner. Auburn native Jenna Meyers acquired Uniform Fashions from previous owner Tammy Flaherty in a transaction that closed on May 17. Meyers declined to disclose the acquisition cost. Meyers is the
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AUBURN — An Auburn business that has provided uniforms for doctors, nurses, emergency-medical technicians, and restaurant workers for more than four decades has a new owner.
Auburn native Jenna Meyers acquired Uniform Fashions from previous owner Tammy Flaherty in a transaction that closed on May 17. Meyers declined to disclose the acquisition cost.
Meyers is the owner and sole proprietor of the business that operates in a 1,500-square-foot space at 145 State St. in Auburn, she says.
Flaherty had owned the business since 1998 after the death of her mother, Lucille Bronson, who had previously owned the business.
Flaherty sold the business because she was “looking for a change of pace,” says Meyers.
The former owner is also running for the position of town clerk in the town of Owasco, Meyers adds.
Acquiring the business
Prior to acquiring Uniform Fashions, Meyers operated Custard’s Last Stand, her parents’ ice-cream shop in Sennett, since 2009.
Before that, she had been living in Boston, working for El Segundo, Calif.–based NC4, a company that handles private-intelligence work for corporations, she says.
“I was unhappy, so I moved home,” she explains.
Meyers’ mother, Marianne, who has worked as a nurse, is a frequent customer of Uniform Fashions. During a visit in October 2012, Flaherty had mentioned to Meyers’ mother that she was hoping to sell the business.
Marianne shared the information with Jenna, who saw it as an opportunity.
“I had always wanted to run a retail store of my own, and it just kind of presented itself,” Meyers says.
After some discussion, Flaherty offered Meyers a chance to acquire the business in November 2012, and both sides formally signed the contracts in the middle of January, Meyers says.
In financing the acquisition, Meyers secured a loan from Cayuga Lake National Bank but declined to disclose the dollar figure.
The Cayuga Women’s Business Trust also provided Meyers $20,000 in collateral for her bank loan.
“I was short $20,000, so [Trust founder] Cynthia Aikman pledged to the bank that they would support that $20,000. It works just like a regular loan,” Meyers explains, noting it means she has two loans to pay for the acquisition.
Established in 2008, the Cayuga Women’s Business Trust aims to assist women in entrepreneurial ventures by making collateral available to secure small-business loans, according to the website for Women TIES (Together Inspiring Entrepreneurial Success), an organization that works to help women entrepreneurs expand their local, state, and regional marketplace in New York.
Meyers also contributed $10,000 of her own money to acquire the business, she notes.
Attorney Samuel Giacona of Auburn served as legal counsel for the Jenna Meyers, and attorney Dennis Sedor of Auburn provided a similar service for Flaherty in the transaction, according to Meyers.
Meyers began “shadowing” Flaherty on March 1 and has been working in the store since that time, she says.
The first few weeks were “overwhelming,” Meyers says, but has since become more acclimated to her new surroundings.
“I’ve settled in. I know what I have and know where I’m going, and I think I have a pretty good handle on it,” she says.
Uniform Fashions employs two part-time workers, and Meyers has no plans to add any new employees during 2013, she maintains.
The business leases the space from Thomas Hitchcock of Farmboy Graphics, which operates in the same structure. Hitchcock has owned the building since last summer when he purchased it from Flaherty, according to Meyers.
Meyers declined to disclose the store’s revenue information but indicated she eventually hopes to boost the store’s sales 15 percent.
“It’s a pretty lofty goal, but I think I can get there,” she says.
Meyers is hoping to create a website for the store to drive revenue through ecommerce, she notes.
“That’s something that we don’t have here now,” she says.
About the business
Founded in 1972, Uniform Fashions is a retail uniform store providing clothing items which include nursing scrubs, shoes, lab coats, chef coats, uniforms for EMT workers and firefighters.
“Basically, anything for medical [personnel], restaurant [workers], fire, EMS [emergency-medical services],” Meyers says. “We’re now trying to branch into security [and] police.”
She wants to add an embroidery service, as the store provides monogramming for lab coats. Currently, The Printery of Auburn, handles the embroidering duties for the store, she says.
“So, I hope to do that in house, create revenue there,” she says, adding she also wants to enhance the store’s shoe collection.
The store’s suppliers for medical uniforms include Cherokee Uniforms, a division of Chatsworth, Calif.–based Strategic Distribution, L.P.; Gardena, Calif.–based Barco Uniforms, Inc.; and Olive Branch, Miss.–based Landau Uniforms, Inc.
Corona, Calif.–based Tact Squad provides uniforms for firefighters and emergency-medical service workers. The suppliers also include Geneva, N.Y.–based Uncommon Threads, which is a maker of chef and server coats and other apparel for restaurant workers.
In addition, the store sells uniform shoes from suppliers that include Novato, Calif.–based Birkenstock USA, L.P.; Nurse Mates, which is among the brands of Sofft Shoe Company, a division of Greenwich, Conn.–based H.H. Brown Shoe Co., Inc.; and West Grove, Pa.–based Dansko, LLC.
The store has operated in its current State Street location since 2004. Lucille Bronson launched the business on Market Street in Auburn before her daughter, Tammy Flaherty, moved it to the Auburn Plaza in Grant Avenue during the 1990s, according to Meyers.
Uniform Fashions provides on-site displays at Auburn Community Hospital and Mercy Health & Rehabilitation Center in Auburn three times per year, Meyers says.
The employees at each can purchase their uniform through a payroll-deduction system, she adds.
The store also provides uniforms for the nursing program at Cayuga Community College and for the culinary and criminal-justice classes at Cayuga-Onondaga Board of Cooperative Education Services, according to Meyers.
Meyers is a 2002 graduate of Auburn High School. She graduated from Seton Hall University in New Jersey in 2006 with a bachelor’s degree in diplomacy and international relations.
Contact Reinhardt at ereinhardt@cnybj.com
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