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True Community Relations — “Creating a Lovemark”
People get a certain feeling when they think about brands like Disney or Wegmans (Note: neither is a client of ours). That emotion is built proactively, consistently, and very intentionally by these companies. It takes their bands to a higher level — almost untouchable by any negative publicity. This success is founded in community relations […]
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People get a certain feeling when they think about brands like Disney or Wegmans (Note: neither is a client of ours). That emotion is built proactively, consistently, and very intentionally by these companies. It takes their bands to a higher level — almost untouchable by any negative publicity.
This success is founded in community relations — what an organization does to engage with its local community, in ways that are mutually beneficial. And, it is a major component of your overall public-relations strategy.
Kevin Roberts, CEO of the advertising agency Saatchi & Saatchi, recently wrote a book called “Lovemark,” and if you get the chance, you should read it. Creating a “lovemark” is a concept that is intended to enhance, even replace, the traditional marketing of brands. It is exactly what it sounds like: adding an emotional component, specifically love, for your brand. And if successful, it tends to inspire “loyalty beyond reason.”
You can’t just sponsor a few community events or make some charitable donations. While those tactics do play a part in your overall community-relations plan, it’s important to find ways that truly make sense for your organization to be involved with the local community. What does your company offer in the regular course of business that would be of the most benefit to individuals or other organizations? And what other local organizations tie in with your own business goals and objectives? And how will this make people in the community start to see your brand as “human” and emotional?
Taking the first step to identify and define the best fit for your company in the community will make it much easier to execute this initiative and sustain its long-term success.
Are you being heard?
Crystal (Smith) DeStefano is the president and director of public relations at Strategic Communications, LLC, which says it provides trusted counsel for public relations, including media relations, employee relations, and community relations. Contact (Smith) DeStefano at csmith@stratcomllc.com
Employer Mandate Hits in 2015: Make Sure Your Business is Ready
If you were like most business decision-makers in the winter and spring of 2013, you were frantically trying to prepare for the implementation of the Affordable Care Act’s (ACA) employer-mandate provision that was set to go into effect Jan. 1, 2014. Business decision-makers at large employers across the nation heaved a collective sigh of relief
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If you were like most business decision-makers in the winter and spring of 2013, you were frantically trying to prepare for the implementation of the Affordable Care Act’s (ACA) employer-mandate provision that was set to go into effect Jan. 1, 2014.
Business decision-makers at large employers across the nation heaved a collective sigh of relief on July 2, 2013, when the U.S. Treasury Department announced that enforcement of the employer mandate would be delayed until 2015.
Our yearlong reprieve is almost at an end, however. Over the past 12 months, the U.S. Department of the Treasury has issued final clarifying regulations regarding the provisions of the mandate, which include yet another one-year delay in potential penalties for small employers. Whether your business is subject to the employer-mandate provision in 2015, or 2016, here is what you need to know to be prepared for this complex piece of legislation and to avoid unnecessary, costly penalties.
The employer mandate, often referred to as the “pay or play” mandate, establishes that large employers must offer the majority of their full-time employees, and their children, health-benefit coverage that is affordable and meets established minimum-value requirements, or else they may be subject to a financial penalty.
The first step in determining if your organization will be subject to the employer mandate is determining whether or not your business meets the definition of a “large employer.” While this determination will be obvious for some, ACA defines a large employer as an organization with at least 50 full-time and full-time equivalent employees during the preceding calendar year.
In this definition of a large employer, the Department of the Treasury recently established a transitional rule. For calendar year 2015 only, a large employer will be defined as having 100, rather than 50, full-time employees. This exception will only be granted to an organization, however, that did not reduce its workforce or overall number of workable hours simply to avoid incurring an ACA penalty, and that did not eliminate or materially reduce any health benefits that were in effect as of Feb. 9, 2014, (the date that the transitional rule was announced).
Employers with less than 100 full-time employees will not be subject to penalties in 2015, but they will still have to report information to the IRS regarding their number of full-time employees and the plan coverage made available to those individuals.
Defining a full-time employee
Once it has been determined that your organization meets the definition of a large employer, you should look to the ACA’s definition of a full-time employee. A full-time worker has been defined by the ACA as an individual who works an average of at least 30 hours per week (or 130 hours per month). This definition includes both work time and paid time off.
To ensure consistent calculation methods, the ACA has established two methods of determining full-time status: the monthly method, and the look-back method. Both options require detailed administrative monitoring of hours worked on an individual-employee level over a period of several months.
It is important to note that by defining a full-time employee as one working at least 30 hours a week, the employer mandate’s definition will supersede your organization’s existing definition of a full-time staffer. For organizations that previously defined full-time employees as those working 35 or 40 hours a week or more, this federal definition now increases the number of employees who must be offered health benefits.
For many employers — especially retailers, municipalities, and other companies reliant on a large part-time workforce — the financial impact of expanding health-plan eligibility could be significant. However, the cost of not providing adequate coverage to these individuals could be even more impactful, as it would come in the form of penalties established under the ACA.
The delay in the employer-mandate provision did not result in significant changes in the pay-or-play penalties themselves. As previously established under the ACA, two penalties could apply to employers who fail to meet the law’s requirements for offering affordable and adequate coverage. First, the “no offer penalty” is imposed when an applicable large employer fails to offer health coverage to substantially all full-time employees, and their children, and at least one full-time employee purchases health coverage on an exchange with premium assistance.
Subsidies are available for individuals whose annual household incomes are less than 400 percent of the federal poverty level. If only one of your firm’s full-time employees who, by definition of your health-benefit plan’s eligibility requirements, is not eligible for coverage but obtains a subsidy to purchase coverage on the exchange, your organization will be subject to the no-offer penalty.
The penalty is calculated on a monthly basis, and is equal to 1/12 multiplied by $2,000 for each full-time employee at your organization, less the first 30 fill-time employees. Since the penalty is not based on just the number of full-time employees who obtain subsidized exchange coverage, but on almost your entire full-time employee population, the penalty costs could be extremely significant.
There is a transitional rule for 2015 to continue to help employers make the administrative changes needed to avoid unnecessary penalties. For calendar-year 2015 alone, a large employer will be deemed as having offered health coverage to “substantially all” of its full-time employees, and will avoid the no-offer penalty, if it offers health benefits to at least 70 percent of its full-time employees, rather than the 95 percent previously described in the initial regulations. Employers that benefit from this transitional rule, should work with their benefits administrators or insurance carriers to make the eligibility requirements necessary of its health plan in order to meet the 95 percent requirement prior to 2016.
The second penalty established for large employers under the ACA is the “unaffordable or inadequate coverage penalty.” This penalty is imposed when an applicable large employer offers medical coverage that is determined, based on established minimum-value criteria, to be unaffordable or inadequate. Again, if only one full-time employee purchases health insurance on an exchange and obtains premium assistance, a penalty will apply.
The unaffordable or inadequate coverage penalty is calculated as 1/12 multiplied by $3,000, multiplied by each full-time employee that obtains premium assistance on an exchange. While the dollar amount for this penalty is more significant on a per individual level, unlike the no offer penalty, the unaffordable or inadequate coverage penalty is only imposed on just the number of full-time employees who purchase subsidized coverage on an exchange.
With the growing list of federal requirements for what each health plan must cover, compounded by the increasing cost of medical care itself, some employers have considered whether they would be better positioned financially to simply terminate their health-benefits plan and absorb the applicable penalties. If this thought has crossed your mind, consider the importance of health-benefit coverage from an employee recruitment and retention perspective. While the ACA’s exchanges have reduced the total number of uninsured Americans across the country, most individuals still value an employer that offers a comprehensive benefit package.
Employers have tools to limit health-benefit plan cost increases through a properly managed benefit plan. With a strategically administered health-benefit plan that complies with the provisions of the ACA’s employer mandate, you can still offer a plan that is affordable for your organization, and valuable to your employees and prospective employees. This will allow you to maintain a competitive position in the corporate marketplace.
Vanessa Flynn is POMCO Group’s vice president of client services. Contact her at vflynn@POMCOGroup.com or view additional blog posts on health-care reform at go.pomcogroup.com/blog
Organization tackles literacy issues in Mohawk Valley
UTICA — Imagine not knowing how to read. It’s probably more common than you think. In Herkimer and Oneida counties, nearly half of the residents suffer from low literacy skills, a fact that severely limits future growth and prosperity, according to the Literacy Coalition of Herkimer and Oneida Counties. The National Center for Education Statistics
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UTICA — Imagine not knowing how to read.
It’s probably more common than you think.
In Herkimer and Oneida counties, nearly half of the residents suffer from low literacy skills, a fact that severely limits future growth and prosperity, according to the Literacy Coalition of Herkimer and Oneida Counties.
The National Center for Education Statistics found that 11 percent of adults in Herkimer County lack basic literacy skills. In Oneida County, it’s 13 percent.
Basic skills range from being unable to read and understand any written information to being able to locate easily identifiable information in short, commonplace prose text in English, but nothing more advanced.
In response to the literacy problem facing adults, the Community Foundation of Herkimer and Oneida Counties (CFHOC), with Madison-Oneida BOCES, formed the Literacy Coalition of Herkimer and Oneida Counties in 2008.
“The community said this was important to us,” says Peggy O’Shea, president of the Community Foundation of Herkimer and Oneida Counties, on why the coalition was created.
The coalition is currently made up of more than 300 community members with the common goal of 100 percent literacy through 100 percent community engagement.
During its first few years, the coalition was led by a staff member of the CFHOC with collective community support and the CFHOC “provided backbone support,” says O’Shea.
Then, in an effort to push the initiative forward and increase awareness of local literacy issues, O’Shea says the coalition needed two things: a plan and its own staff person. In April, 2012, the coalition hired Lara Sepanski Pimentel as its first executive director. At the time, Pimentel was commuting from Utica to Syracuse to complete her master’s degree at Syracuse University’s Maxwell School. She graduated in June of that year, and began working full time at the coalition.
Before graduate school, Pimentel worked at the CFHOC as a program associate. In this role, about 25 percent of her workload was dedicated to the coalition, she says. While in graduate school, she was a fellow for the Community Foundation of Central New York in Syracuse, and spent time working with its Literacy Coalition of Onondaga County. By the time she was ready to return to her community, O’Shea says Pimentel was “really seasoned and educated” in the work of a literacy coalition.
The same year Pimentel was hired, the coalition created a community plan with help from a national consultant at the Literacy Powerline. The plan allowed for the coalition to formalize its structure and define its focus areas, which included improving school readiness, creating policies that embrace literacy as a foundation of success, and identifying performance indicators to measure success.
The Literacy Coalition of Herkimer and Oneida Counties is governed by an advisory board, and has eight volunteer action teams in relation to its focus areas.
Now, the coalition is housed at the United Way of the Valley and Greater Utica Area, which serves as Pimentel’s employer. While United Way does not grant money to the coalition, the United Way acts as the coalition’s fiscal sponsor by managing its funds and does not charge administrative fees to do so. With this arrangement, for example, all donation checks for the coalition would be made out to the United Way.
Prior to 2012, the coalition did not have its own operating budget. In 2012 and 2013, the CFHOC was the sole funder of the coalition. This year’s operating budget of $83,000 comes from M&T Bank/Partner’s Trust Bank Charitable Fund, a donor-advised fund of the CFHOC, and the CFHOC, says Pimentel.
Currently in the works
The coalition’s EZ Read book-sharing program, started last year, receives growing community interest. This program provides access to books in places where reading is not the main reason a person would visit the establishment, such as convenient stores, business, and government agencies.
The coalition held book drives to gather books to fill the shelves, resulting in thousands of new and used books donated. This year, the IBEW Local 43 built eight bookshelves for the program. At press time, the coalition has 27 EZ Read bookshelves located throughout the community.
To increase communication efforts, the coalition recently launched a “What’s Up” forum on its website. The forum, created by volunteer, John Sepanski (who’s also Pimentel’s father), allows for the action teams and volunteers to post updates regularly and have sidebar conversations about projects, instead of waiting for updates at monthly meetings or for Pimentel to send out mass emails of information.
On Sept. 25, the Literacy Coalition of Herkimer and Oneida Counties will host its first event fundraiser, Spell-A-Palooza: the Alexandra G. Kogut Literacy Fundraiser, held at Daniele’s at Valley View in Utica. The spelling-bee style event will pit adult local celebrities against 5th-grade students to raise money to support the efforts of the coalition and its partners.
As far as plans for the coalition to become its own 501(c)(3), Pimentel says it’s not in the works now, but the concept has been discussed. One of Pimentel’s concerns with the coalition becoming its own 501(c)(3), is that the area already has a huge number of nonprofits who are consistently tapping the same resources. “That’s not what we’re about,” says Pimentel. The goal, she says, is about being a resource to affect change in the community.
Originally from Whitesboro, Pimentel finds that working in her home community has become a valuable asset to her career. “It’s easier to work in a community when you live there. You have the history, know who’s who, have more help getting the work done …,” says Pimentel. When you know your community, she says, “you can have that much more of an impact.”
Contact Collins at ncollins@cnybj.com
————————————————————————————————–
Literacy Coalition of Herkimer & Oneida Counties
201 Lafayette St.
Suite 201
Utica, NY 13502
(315) 733-4691 x243
Litpower.org
Founded: 2008
Employees: 1 full time
Volunteers: 300
Service Area: Herkimer and Oneida counties
Mission: The Literacy Coalition of Herkimer & Oneida Counties says it connects organizations in the region to the funding, advocacy, professional development, and service support they need to increase the availability of high-quality literacy programs. Through collaboration, the coalition says it raises awareness of low literacy, provides links to available services, and encourages the residents of Herkimer and Oneida counties to become lifelong learners. The goal is that through these commitments, all residents will have the opportunity to fully participate in society and support their community as active citizens.
Programs and Services: EZ READ Community Bookshelves, Herkimer/Oneida Counties Leader of the Campaign for Grade Level Reading, Convener for Literacy, and literacy-support programs.
Recent Organizational Highlights: Two-time recipient of Duffy Books in Homes USA Bonus Books, allowing nearly 50,000 books to be taken home free by local school children. Grant recipient of funding from the Community Foundation of Herkimer & Oneida Counties (HOC) and the M&T Bank/Partners Trust Bank Charitable Fund. Grant recipient of funding from the Alexandra G. Kogut Memorial Fund of The Community Foundation of Herkimer & Oneida Counties. And, a 2014 recipient of the Childcare Council of Cornell Cooperative Extension’s “Friend of Children Award.”
Fundraising Outlook: Inaugural Alexandra G. Kogut Literacy Fundraiser: Spell-a-Palooza on Sept. 25, and Giving Tuesday event on Dec. 3. Fundraising goal is $15,000 for the rest of 2014.
Key Staff
Executive Director: Lara Sepanski-Pimentel
Advisory Board
Chairperson: David Manzelmann, M&T Bank
Burt Danovitz, private consultant
Brenda Episcopo, United Way of the Valley & Greater Utica Area
Barbara Henderson, Community Foundation of HOC
Mary Kline, Herkimer BOCES
Marj Moore, Herkimer County Community College
Kathleen Rinaldo, BOCES Consortium of Continuing Education
Financial Data: Fiscal year ending December, 31, 2013
|
Revenue |
|
|
Community Foundation of HOC |
$83,430 |
|
Events/Annual Celebration |
$300 |
|
Total Revenue |
$83,730 |
|
|
|
|
Expenses |
|
|
Administrative |
$71,721 |
|
Office |
$885 |
|
Programs & Marketing |
$2,768 |
|
Professional Development & Memberships |
$4,161 |
|
Total Expenses |
$79,085 |
|
|
|
|
Surplus for the year |
$4,645 |
Corruption in New York State Government is Elemental
Remember the periodic table of elements in your chemistry book? H for hydrogen. L for lithium, etc. Maybe we ought to add one — NY for corruption. It is elemental, just like oxygen and nitrogen. We could fit it into the chart next to gallium, because it takes gall to practice this level of corruption
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Remember the periodic table of elements in your chemistry book? H for hydrogen. L for lithium, etc. Maybe we ought to add one — NY for corruption.
It is elemental, just like oxygen and nitrogen. We could fit it into the chart next to gallium, because it takes gall to practice this level of corruption before our eyes. It galls us to read about it.
We read about it just recently. Governor Cuomo had set up the Moreland Commission, to dig into corruption in the state. But when it dug in his backyard, he changed his mind. When it dug near his cronies, he shut it down.
And we read that maybe the Independent Party endorsed him in return for no-show jobs.
Now pick yourself up from the floor. I know this is horribly shocking news for you. It crushes you to imagine that there is a smidgen of corruption in this state.
My modest proposal is to end this. Not to end the corruption. Nobody could end that. It is, indeed, as elemental in the state as the oxygen and nitrogen we learn about. My proposal is to end the innocence.
We should teach kids about New York corruption. We teach them about Niagara Falls and the Erie Canal. How about a semester devoted to New York’s long and glorious history of corruption. Maybe forget about the history. How about current, everyday corruption.
For instance, there are hundreds of no-show jobs in the state governmental machine. Maybe thousands. Hacks who work for the political parties get appointed to them — as a reward for their work for the party.
The jobs usually have mish-mash names: the director of inter-departmental relations, the supervisory assistant to blank, etc. You get the idea.
These political hacks get paid and they collect benefits. But they do no work — not for the government. Their only work is for the party machines.
I chatted with one from Syracuse at a political barbeque. He had a few too many beers before speaking. And I was an innocent.
I asked him what he did for a living. He gave me his job title. Okay. But what exactly did the job entail? “Oh, a little of this. A little of that.”
Okay. But what did he actually do for the government? What responsibilities did he have?
He dodged a few more questions and finally admitted, “Well, you know, I’m not really sure.” Truth was that he got paid by the state to do what the party bosses told him to do. And what they told him to do had zero to do with government. Or with his job title. He did party work.
These political hacks pull down good money. They have nice careers. But you won’t see this type of career listed in your high-school guidance counselor’s office. Your college jobs adviser won’t tell your son or daughter to look for this kind of work.
Maybe we should change that. We should be proud of this corruption. It has kept this state at the forefront of corruption for generations. It has launched the careers of many district attorneys. We should stitch “pay to play” onto the state flag.
The subject reminds me that humorist Will Rogers said we should have sympathy for politicians out of work. Because they just wanted to get back in on the graft.
It reminds me that some people think we should look for more candidates like Bloomberg and Rockefeller. The idea is they are too rich to be bought.
It reminds me of the old lines: He may be a crook but he’s our kind of crook. Best politicians’ money can buy.
It reminds me that sure, we want to fight corruption. Sure, we love to see politicians land in jail. But nailing a few corrupt pols is like swatting flies on the back porch. You get a few. But the supply never ends.
This state deserves more respect. We deserve more recognition. We should push for New York to be added to that periodic table of elements. Corruption is synonymous with New York. It’s elemental, my dear Watson.
From Tom…as in Morgan.
Tom Morgan writes about political, financial, and other subjects from his home near Oneonta, in addition to his radio shows and TV show. For more information about him, visit his website at www.tomasinmorgan.com
Herkimer, Cazenovia partner to offer early-childhood education bachelor’s degree
HERKIMER, N.Y. — Herkimer College has announced plans to launch a new partnership with Cazenovia College this fall targeting a bachelor’s-degree program in inclusive early-childhood education. Herkimer students who earn an associate degree in education, or have 60 or more credits with prerequisites, can transfer into a Cazenovia College bachelor’s degree program in inclusive early-childhood
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HERKIMER, N.Y. — Herkimer College has announced plans to launch a new partnership with Cazenovia College this fall targeting a bachelor’s-degree program in inclusive early-childhood education.
Herkimer students who earn an associate degree in education, or have 60 or more credits with prerequisites, can transfer into a Cazenovia College bachelor’s degree program in inclusive early-childhood education.
The Herkimer campus will offer that part-time program, the college said in a news release.
The program will offer at least three courses each semester, each provided in one of several formats including evening and weekend courses, online and hybrid.
Online courses may be available for students who need to make up a general-education prerequisite, according to Herkimer College.
Enrolled students will complete a final summer course over two weekends on the Cazenovia College campus.
Students will have complete access to Cazenovia’s online library and other resources. Cazenovia College will charge students $245 per credit hour for those enrolled in the program at Herkimer College, according to the news release.
The partnership with Cazenovia College represents “a new model in education” that also addresses the need for “highly qualified” teachers in our elementary and secondary schools, Robin Voetterl-Riecker, associate dean for humanities and social sciences at Herkimer College, said in the release.
“It brings a high-quality bachelor’s degree to the Herkimer campus, and by doing so we provide a new opportunity for our students. With low tuition rates, a part-time pace and evening/alternate format classes, Herkimer students can get the upper division education they need to improve their lives and earning potential, without the hurdles of traditional education. Students don’t have to move, commute or take out large loans to complete their degrees—all benefits that are very important to our students,” said Voetterl-Riecker.
This partnership also allows students currently working in the early-childhood education field to complete the bachelor’s degree in inclusive early-childhood education and advance their careers, Christine Richardson, director of the Center for Career and Extended Learning at Cazenovia College, contended in the Herkimer news release.
“In doing so, these students are eligible for dual New York state certification in early-childhood education and special education. These graduates will have increased employment opportunities and commensurate teacher-education pay. Additionally, students not yet working in the early-childhood education field will find ample professional-teaching opportunities. New state regulations have mandated that teachers in federally funded early-childhood education have [New York state] teaching certification,” said Richardson.
Contact Reinhardt at ereinhardt@cnybj.com
One New York Energy Tax on the Way Out, Others are Still Hitting Hard
My office receives many inquiries from constituents who wonder why their energy bills are so high. These inquiries are well founded, as New Yorkers pay some of the highest residential energy costs in the nation. In fact, New York’s energy costs rank among the top 5 highest in the country. We pay on average 19.56
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My office receives many inquiries from constituents who wonder why their energy bills are so high. These inquiries are well founded, as New Yorkers pay some of the highest residential energy costs in the nation. In fact, New York’s energy costs rank among the top 5 highest in the country. We pay on average 19.56 cents per kilowatt hour — significantly higher than what customers pay in other states.
Strict regulations on the kinds of power produced contribute to these costs, but so do onerous taxes. Not surprisingly for New York, state taxes make up a significant part of our energy bills. These taxes are used to pay for various energy programs and also help fund the state’s general-expenditure fund. For example, state ratepayers are charged $217.3 million annually to fund what is known as the “System Benefits Charge.” This is a fund administered through the New York State Energy Research and Development Authority, or NYSERDA, that is supposed to support, among other things, energy efficiency and low-income, energy assistance programs.
We also pay $178.5 million annually to support New York’s Renewable Portfolio Standard and $65.7 million annually for the Regional Greenhouse Gas Initiative. While one can argue there are good public policy reasons for these programs, no one can claim that “going green” is cheap.
One of the most troublesome taxes that ratepayers are paying is the 18-a Assessment. This tax was originally implemented in 1934 to pay for regulating the energy industry. Unfortunately, like many taxes, it took on a life of its own and the 2009-10 state budget increased this assessment in order to help fund the state’s general-expenditure fund. That year the assessment brought $520 million into the state coffers. The good news is that in this year’s budget, we implemented a phase-out of this part of the 18-a Assessment so that by 2018 it will be completely gone. While I would have preferred that this part of the 18-a Assessment be immediately repealed, I am happy there is a recognition that this is a burdensome tax that had to go.
While residential electrical rates are problematic for New York citizens, high rates also hamper business growth and costs New York jobs. Over the years, New York has had several programs to help provide relief to businesses from our high energy costs. One such programs is ReCharge NY, which is the successor to the very popular Power for Jobs program. ReCharge NY provides qualifying businesses with low-cost power allocations. To see if your business is eligible, a New York consolidated funding application must be submitted to the New York Power Authority. For more information, visit www.nypa.gov/ReChargeNY or call 1-888-jobsNYS.
While ReCharge NY is designed to primarily help manufacturers, agricultural rate payers are also eligible to take part in this program. The New York Power Authority, or NYPA, is currently accepting applications and encourages those in agriculture to apply before Sept. 1. Discounts are calculated each month and are based on the number of people participating. For more information on this program, visit www.ngrid.com/resagriculturaldiscount or call 1-800-642-4272.
William (Will) A. Barclay is the Republican representative of the 120th New York Assembly District, which encompasses most of Oswego County, including the cities of Oswego and Fulton, as well as the town of Lysander in Onondaga County and town of Ellisburg in Jefferson County. Contact him at barclaw@assembly.state.ny.us, or (315) 598-5185.
Dollar General to formally open new Geddes store Saturday
GEDDES, N.Y. — Dollar General will celebrate the formal opening of its new 9,000-square-foot store at 922 State Fair Blvd. in Geddes on Saturday at
John Fricano has joined Chicago Title Insurance Company as senior title officer. He has more than 30 years experience in the title and abstracting business.
Make-A-Wish Central New York announced its newest team members: volunteer and community outreach manager Jennifer Snyder, and PR/communications manager Dyana Smolen. Prior to Make-A-Wish, Snyder

First Niagara Financial Group, Inc. announced that Pat Leone has joined as a commercial-lines manager in its First Niagara Risk Management unit. He brings more than
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