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ICS continues 25 percent compounded growth
ENDICOTT — Five years ago, America laughed at the release of an animated film entitled “Cloudy with a Chance of Meatballs,” a story about an inventor and a town where food falls from the sky like rain. For ICS Solutions Group (ICS) headquartered in Endicott, it’s getting very cloudy, but it’s not food falling from […]
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ENDICOTT — Five years ago, America laughed at the release of an animated film entitled “Cloudy with a Chance of Meatballs,” a story about an inventor and a town where food falls from the sky like rain. For ICS Solutions Group (ICS) headquartered in Endicott, it’s getting very cloudy, but it’s not food falling from the sky.
Rather, customer demand is raining down, and that is driving the double-digit corporate growth.
The business community is looking to the cloud. In this case, the cloud is not a visible body of water droplets that weather forecasters talk about, but a metaphor for Internet-based computing that allows large groups of networked, remote servers to access centralized data storage and offers online access to shared computer services or resources. For a user, the network elements are invisible, as if hidden in a cloud.
“We see a definite trend of our customers moving to the cloud,” says Travis Hayes, a co-owner of ICS and the company’s chief technology officer. “The traditional model of buying dedicated hardware and depreciating it over time is being replaced by a model where the customer uses a shared cloud infrastructure and pays as he uses it. That means no upfront investment; a company can focus on running the business and not worry about buying and supporting infrastructure.
“ICS’s customers need to have the tools to collaborate among their employees who may be in multiple offices, telecommuting, or require remote access,” continues Hayes. “One of these tools is Microsoft’s SharePoint, which is a Web application that organizes and shares files. Basically, SharePoint integrates the Internet, contact management, and document management. For a small monthly fee per user, companies of all sizes can now afford to utilize this tool. SharePoint has a Microsoft Office-like interface, and it’s integrated with the Office suite. The Web tools are designed for non-technical users. Microsoft offers a cloud-service edition as part of its Office-365 platform.
“To accommodate the growth in this area, we just hired Michael Piester to manage our SharePoint team. He has experience designing and implementing SharePoint sites including ISO and legislative-compliant requirements, escalation workflows, dashboard reports to analyze ROI and sales, document libraries, and better communications through blogs and message boards,” Hayes adds.
SharePoint is not the only area experiencing growth at ICS. “We are growing in all areas of the business,” says Kevin Blake, the company president and the other co-owner. “IT-managed services, telephony, cybersecurity, business continuity and disaster recovery, helpdesk services, virtualization services, IP security cameras, and access control are all growing from increased customer demand. Just in the last year and a half, we expanded our office space here in Endicott by 1,500 square feet and in another few weeks we will add another 1,000 [square feet].”
Blake and two partners own the 40,000-square-foot building at 111 Grant Ave. in Endicott that houses ICS.
Growth and acquisitions
ICS has generated annual, compounded growth of 25 percent since Blake and Hayes bought the company in 2005. (ICS was founded in 1986 as Integrated Computer Solutions.) “We saw opportunities to grow this company by being proactive, not reactive. Instead of waiting for a crisis, we introduced a menu of support plans. ICS had four employees in 2005; by 2010 we employed 27, and today the number is 66, of whom 55 are IT consultants. Our growth has been both organic and through acquisitions. In 2010, we bought Microtech in Syracuse, which gave us a second location. ICS is currently in negotiations for two more acquisitions which would give us additional office locations to serve 750 clients. Our territory has expanded from the Greater Binghamton area to Elmira, Rochester, Syracuse, the Mohawk Valley, and [the Northern Tier of] Pennsylvania.” Hayes adds: “We also have followed our customers to Buffalo, the mid-Hudson Valley, and even Ireland.” The Central New York Business Journalestimates that the company generates $10 million to $12 million in annual revenue.
“The only thing that hinders our growth is finding qualified employees,” notes Hayes. “I’m not as concerned about finding tech-savvy people as finding those who have warm-fuzzy qualities. I need employees with the intangibles, who can interact with our customers. We can help to groom them, but they have to come with the right attitude and communication skills.”
Blake and Hayes see a bright future for ICS. “The industry is moving toward business intelligence, observes Hayes. “The back end of SharePoint is a database, and now customers want to tie the databases together. They understand that they have a tremendous amount of information at their fingertips to guide their businesses and to help them grow. We’re dealing with the early adopters of the cloud, and there is still a lot of educating required, but the trend is clear: business is moving to the cloud and that’s good for our growth. In a way, ICS is recession proof. In bad times, like the recent recession, customers outsource their IT; in good times, they buy our services. The cloud gives them peace of mind and the ability to collaborate.”
Blake is a 1992 Maine–Endwell High School graduate who started working at ComputerLand in 1990. He graduated from SUNY Oswego in 1996 with a degree in business. He started working full time at ICS two days after graduating college. Hayes graduated from Alexandria Central High School in Jefferson County and met Blake at SUNY Oswego. He also graduated in 1996, with a degree in political science and history, and started his career at Eastman Kodak in Rochester. Hayes joined ICS in 1999. In its Aug. 8, 2014, edition, The Central New York Business Journal ranked ICS Solutions Group first among Central New York computer/IT consultant companies. The ranking was based on the number of IT consultants on staff.
Contact Poltenson at npoltenson@cnybj.com
Lockheed Martin: Decision to acquire Systems Made Simple wasn’t hard
SALINA — Lockheed Martin Corp. (NYSE: LMT) had partnered with Systems Made Simple in the past and was “well aware” of the company and its strengths, expertise, and employees before making the deal to acquire it. Salina–based Systems Made Simple, which provides health-information technology (IT) products to the federal government, is “no stranger” to firms
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SALINA — Lockheed Martin Corp. (NYSE: LMT) had partnered with Systems Made Simple in the past and was “well aware” of the company and its strengths, expertise, and employees before making the deal to acquire it.
Salina–based Systems Made Simple, which provides health-information technology (IT) products to the federal government, is “no stranger” to firms that compete in that sector, says Horace Blackman, Lockheed Martin’s vice president for health & life sciences.
Both Blackman and Al Nardslico, chairman and president of Systems Made Simple, spoke with the Business Journal News Network in a conference call on Nov. 3.
“They’re no stranger to us and have not been strangers to us for quite some time,” says Blackman, who spoke on the conference call from Rockville, Md.
Bethesda, Md.–based Lockheed Martin, which has a plant in Salina employing about 1,600 people, announced on Oct. 30 its agreement to acquire Systems Made Simple.
Lockheed didn’t disclose any financial terms of the deal in its news release.
The discussions on a possible acquisition “began to intensify” in the last few months, says Blackman.
“It was not a hard decision to come to that got us to this point,” he adds.
Systems Made Simple is headquartered at 149 Northern Concourse in Salina. It employs about 25 people at its offices in Salina, says Nardslico.
They’re among a total of more than 500 employees in offices located in McLean and Charlottesville, Va.; Salt Lake City, Utah; Tampa, Fla.; and Austin, Texas.
“The opportunity to join a world-class engineering firm like Lockheed Martin was really something that was very exciting to me,” says Nardslico, who spoke on the conference call from Myrtle Beach, S.C.
Lockheed Martin expects the acquisition, which is subject to customary closing conditions, to close within 30 days.
Once the transaction closes, Systems Made Simple will be part of Lockheed’s information systems & global solutions business area. Lockheed’s current Salina plant is in its mission systems & training division.
“Systems Made Simple will exist within Lockheed Martin as Systems Made Simple, a Lockheed Martin company,” says Blackman.
With its operations as a wholly owned subsidiary of Lockheed Martin, Nardslico plans to remain with the firm as president of Systems Made Simple, he says.
What the acquisition will do
Lockheed Martin believes the acquisition will broaden its capabilities across the spectrum of health IT operations, including development of sophisticated IT architecture for complex organizations to delivering custom applications designed to increase patient access and improve the overall patient experience, the company said in its news release.
It will also expand Lockheed Martin’s relationship with the U.S. Department of Veterans Affairs (VA), for which it provides IT-enabled disability case-management services for veterans.
Technology is “rapidly transforming” the health-care landscape in the U.S. and is “critical” to reducing costs and improving patient care, Marillyn Hewson, chairman, president, and CEO of Lockheed Martin, said in the Oct. 30 news release.
“Systems Made Simple’s capabilities in engineering health-technology solutions are a natural extension of our existing health IT portfolio, and will enable us to deliver a broader portfolio of capabilities to meet our healthcare customers’ current and future needs,” said Hewson.
Systems Made Simple says it delivers technology and service products to “improve, increase, enable and ensure the secure exchange and interoperability of information between patients, providers and payers.”
The company performs “significant” work with the VA in areas such as health-data analytics, data-center operation, health-data management, and health-system interoperability.
Systems Made Simple operates in the “fastest growing” part of the U.S. federal IT budget and was selected for the Transformation Twenty-One Total Technology (T4) contract that supports the VA’s IT modernization initiatives, a contract with which Lockheed Martin is not currently involved.
The local firm’s performance on the T4 was “certainly a factor” in Lockheed Martin’s pursuit of the acquisition, says Blackman.
“This is a company that has a history of performing exceptionally well in the work that they do,” he adds.
Contact Reinhardt at ereinhardt@cnybj.com

Pyramid, Racer Trust seek buyer, tenants for former GM property
SALINA — The Detroit, Mich.–based organization that owns the Salina Industrial Powerpark is working with a local real-estate firm to pursue additional tenants for the facility and eventually sell the property. The Salina Industrial Powerpark at 1 General Motors Drive in Salina is a former General Motors (GM) auto-parts plant that GM shuttered in 1993.
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SALINA — The Detroit, Mich.–based organization that owns the Salina Industrial Powerpark is working with a local real-estate firm to pursue additional tenants for the facility and eventually sell the property.
The Salina Industrial Powerpark at 1 General Motors Drive in Salina is a former General Motors (GM) auto-parts plant that GM shuttered in 1993.
Racer Trust, which purchased the facility in 2011 following the GM bankruptcy, has been working with Cushman & Wakefield / Pyramid Brokerage Company to market the property.
Racer is an acronym for Revitalizing Auto Communities Environmental Response Trust.
The organizations held an open house at the 827,000-square-foot property on Oct. 30.
The purpose of the open house is “two fold,” says Patricia Spitzley, deputy redevelopment manager for Racer Trust.
The organization is seeking a buyer, but it is also hoping to secure additional tenants for the Powerpark.
“This is what we consider an income-generating piece of property, and so while we are interested in ultimately selling it, our immediate focus is filling it up,” says Spitzley.
She spoke with the Business Journal News Network at the open house.
The facility is about “62 percent” full as of Oct. 30, with 15 businesses leasing space in the 827,000-square-foot plant, says Spitzley.
The current occupants of the building include: Bitzer Scroll Inc., a manufacturer of air-conditioning and refrigeration compressors; Carpenter Industries, Inc., which performs abrasive blasting, welding, and fabrications; Syracuse Glass Company, which manufactures architectural and tempered glass building products; and Roth Global Plastics, a plastics blow-molding manufacturing facility.
The right buyer has to meet certain criteria that Racer establishes, including purchase price, job creation, support of the community, the willingness to allow Racer to fulfill its environmental responsibilities on the property, says Spitzley.
Any potential buyers are subject to a background check to make sure their intentions are to move the property forward.
“They’re not in it to come here, buy the property, tear it down,” she says.
Property history
General Motors began operations at the Salina Industrial Powerpark site in 1952. The site was used for the manufacture of metal automotive components and plastic auto parts. GM closed the facility, called the Inland Fisher Guide plant, in 1993.
In his remarks at the open house, John Clark, president and principal broker of Pyramid Brokerage Company, noted that GM retained Pyramid Brokerage when it announced the closing of the Inland Fisher Guide plant.
GM sought Pyramid’s help in the planning decisions and implementing the next steps with the site, said Clark.
One of the options was to demolish the building and leave the site vacant.
“The other was to renovate, subdivide, and lease the facility to numerous tenants,” he said.
Transforming the facility into the Salina Industrial Powerpark would require capital improvements. General Motors started the project, but it stalled with the firm’s bankruptcy, said Clark.
“The Racer Trust has taken over and brought this project to a whole new level investing the capital to make the necessary improvements,” he says.
Contact Reinhardt at ereinhardt@cnybj.com
Delta Engineers acquires Maryland architectural firm
ENDWELL — Delta Engineers, Architects & Land Surveyors, P.C. announced on Nov. 3 it has acquired OKKS Studios, Inc., based in Chevy Chase, Md. The deal was a stock swap based on independent valuations of the two firms. The principals of the combined firm operate now as OKKS Studios, a subsidiary of Delta Engineers, Architects
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ENDWELL — Delta Engineers, Architects & Land Surveyors, P.C. announced on Nov. 3 it has acquired OKKS Studios, Inc., based in Chevy Chase, Md.
The deal was a stock swap based on independent valuations of the two firms. The principals of the combined firm operate now as OKKS Studios, a subsidiary of Delta Engineers, Architects & Land Surveyors, which also has an office in Vernon (Oneida County) and headquarters at 860 Hooper Road in Endwell (Broome County).
“We met the OKKS principals, Tom Sachs and Greg Knoop, 6 to 8 months ago through mutual friends,” says Anthony Paniccia, Delta’s president and CEO. “It became apparent at the outset that our two firms were a good fit, because OKKS was largely an architectural firm outsourcing 60 percent of its work to engineering firms and we are mostly an engineering firm. Of the 13 employees at OKKS, seven are architects and four are junior architects, which complements the three architects on Delta’s staff.”
OKKS, which was founded in 1970 as Oudens + Knoop Architects, P.C., leases 5,000 square feet in a single location in Chevy Chase. The firm specializes in the fields of health care, government and public-sector facilities, higher education, technology companies, security planning, and “class-A” office buildings, working across the U.S. and in more than 80 countries worldwide. Sachs and Knoop will continue to manage the Maryland office.
Following the acquisition, Delta employs 118 people total. That’s up more than three-fold since 2008, according to an article in the Oct. 25, 2013 issue of The Central New York Business Journal. In that story, Paniccia said Delta’s goal was to grow employment, first to 150 people and eventually 200 employees, through both organic growth and acquisitions.
Delta, founded in 1976, occupies 38,000 square feet at the Endwell headquarters, and another 6,000 square feet in Vernon. The Business Journal estimates the annual revenue of the combined firm at $13 million to $15 million.
Delta (www.deltaengineers.com) serves the building facilities, precast concrete, transportation, land surveying, and environmental markets.
Paniccia received his bachelor’s degree in electrical engineering from Clarkson University and his law degree from the Lincoln Law School of San Jose. He is registered as a professional engineer in 43 states and has worked at Delta Engineers, Architects & Land Surveyors for 19 years.
Contact Poltenson at npoltenson@cnybj.com
Bell Tenant Champions rebrands with new compensation model
SYRACUSE — Bell Tenant Champions, a Syracuse–based firm that represents tenants and buyers in real-estate negotiations, has rebranded and changed the way it earns client compensation based on the amount it helps a client save in lease or purchase negotiations. Bell Tenant Champions was formerly known as The Bell Group. It operates on the fourth
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SYRACUSE — Bell Tenant Champions, a Syracuse–based firm that represents tenants and buyers in real-estate negotiations, has rebranded and changed the way it earns client compensation based on the amount it helps a client save in lease or purchase negotiations.
Bell Tenant Champions was formerly known as The Bell Group. It operates on the fourth floor of the Bentley Settle Building at 120 Walton St. in Syracuse’s Armory Square.
The firm rebranded during the summer with a name that it believes represents its role in negotiations.
“We believe we’re trying to champion the deal for the client and help them maximize what their real-estate dollar will buy them in the marketplace,” says Mark Bethmann, CEO of Bell Tenant Champions.
At the same time, the company is working under a different compensation model.
Bethmann explained it to the Business Journal News Network in an interview on Oct. 31.
The model
The real-estate tenant representation brokerage model has been “broken or misaligned,” Bethmann contends.
He’s felt that way “for several years.”
In the brokerage industry, a landlord has a listing agent and a tenant has a tenant-representation agent and the two generally split a commission, Bethmann explains.
Under this system, the landlord and his broker are aligned because they’re trying to secure the highest rent or purchase price possible from the buyer or the tenant.
But Bethmann sees a “misalignment” with the tenant representative.
The tenant hires a tenant broker to reduce the cost and negotiate the best deal possible.
“Yet they’re paid a commission, which means the more the tenant pays in rent, or the more they pay on the purchase of a building, the bigger the commission that the landlord broker and the tenant broker split,” says Bethmann.
Bell Tenant Champions believes a tenant-landlord negotiation should involve a “complete separation in commissions.”
The program that Bethmann’s firm has set up involves collecting a commission that’s tied to the tenant’s savings.
“We would be financially compensated based on our ability to help our clients save money, not spend money,” says Bethmann.
He says tenant clients had told him they didn’t see what financial incentive he had to reduce their costs if his commission was tied to the amount they agreed to spend.
Now, Bethmann sees his firm’s new compensation system as in “alignment with our clients.”
The firm’s website refers to it as the “Bell success sharing model.”
The website outlines what it calls the “typical CRE [commercial real estate] model” in which the broker’s compensation, calculated as a percentage of the total deal, is higher if the deal’s dollar value is higher.
In the Bell model, the firm bases its compensation on the “value we create.”
“Quite simply, the more we save you, the more we earn,” the website says.
New York City–based Ayni Brigade, a marketing and advertising services firm, helped Bell develop the new name and worked on its website.
With this new model, Bell Tenant Champions has picked up four new accounts in the last 90 days, Bethmann says. He declined to name them.
Bell Tenant Champions employs nine people, including eight full-time workers. The firm plans to add more employees in 2015, Bethmann says. “We will grow.”
The company operates in a 3,800-square-foot space on the fourth floor of the Bentley Settle Building. Bell Tenant Champions leases its space from Brookline Development.
William Bell founded the firm in 1986 as William T. Bell & Associates. Bethmann acquired the firm in 2001 and renamed it The Bell Group. The founder retired in September 2013.
Contact Reinhardt at ereinhardt@cnybj.com
Tri-County Mall demolition begins to make way for luxury apartments
BALDWINSVILLE — The site of the former Tri-County Mall property on Downer Street is being demolished in preparation for a 442-unit luxury apartment complex. The redevelopment comes after years of stalled plans for the site, which has sat vacant since a 2008 demolition plan fell through. Demolition began Sept. 15. Morgan Management of Rochester plans
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BALDWINSVILLE — The site of the former Tri-County Mall property on Downer Street is being demolished in preparation for a 442-unit luxury apartment complex.
The redevelopment comes after years of stalled plans for the site, which has sat vacant since a 2008 demolition plan fell through. Demolition began Sept. 15.
Morgan Management of Rochester plans to construct a 17-building apartment complex, similar to its Rivers Pointe development in Clay. Each building will contain 26 one-, two-, or three-bedroom units ranging from 850 to 1,400 square feet in size. Monthly rent is expected to be about $1 per square foot.
“There’s been talk for a long time about different people buying it and doing some work on it, and it never materialized,” Baldwinsville Mayor Dick Clarke says.
“Now, it’s finally happening.”
Baldwinsville’s code enforcement officer, Gregg Humphrey, says the demolition would be completed within four weeks.
“The builder of the apartments looks to start their site work in November,” Humphrey says.
Before Morgan Management can begin construction, National Grid must make sure the property is completely disconnected from electricity.
“We have to get confirmation with National Grid that the electricity has been disconnected from the site, not just the buildings themselves,” Humphrey says.
“They’ve got to make sure they’re not digging into live [wires].”
Morgan Management could not be reached for comment about the project, but Humphrey provided The Baldwinsville Messenger with a copy of the site plan.
In addition to the 442 apartments, Morgan Management’s complex will include a clubhouse with a pool, a maintenance/storage building, and a restaurant. There will also be private parking lots and garages for the tenants.
Previously, the Tri-County Mall was home to the popular Tri-County Mall Theater, which showed discount movies from 1974 to 2007. The mall’s final tenant, the indoor baseball and softball training facility Perfect Practice, moved to Hiawatha Boulevard in Syracuse in 2008.
Clarke says Baldwinsville is a prime location for young professionals because of its proximity to Route 690 and the Thruway. His hope is that the influx of new residents will attract more businesses to Baldwinsville.
“It’d be nice if this would encourage more shops that cater to people who are going to the Route 31 corridor, but instead might find something in Baldwinsville to shop for,” Clarke says. “Everybody’s going to benefit because there’s that many more customers.”
Clarke is optimistic about the coming apartment complex. “[The site] looked awful. Now it’s going to be developed,” he says. “I’m assuming it’s going to be a good neighbor for the people around there.”
Editor’s note: This article was excerpted from the Sept. 24 to 30 issue of The Baldwinsville Messenger, an Eagle Newspapers publication, and reprinted with permission of Sarah Hall, editor.
Former Unshackle director takes over ABC’s Empire State chapter
The former director of an upstate New York business-advocacy group is settling into his new role as president of the Empire State Chapter of the Associated Builders and Contractors, Inc. (ABC). Brian Sampson left his role with Rochester–based Unshackle Upstate in October and started his new duties with the state’s ABC chapter on Oct. 13.
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The former director of an upstate New York business-advocacy group is settling into his new role as president of the Empire State Chapter of the Associated Builders and Contractors, Inc. (ABC).
Brian Sampson left his role with Rochester–based Unshackle Upstate in October and started his new duties with the state’s ABC chapter on Oct. 13.
He had worked for Unshackle Upstate since 2009.
Sampson assumed the role that Steve Lefebvre had vacated in December 2013 to move back to Delaware.
Sampson, who lives in Rochester, will work through all of [the] ABC Empire State Chapter’s offices and its members statewide.
“It’s a position that tends to be a bit more mobile, while our headquarters are there in [DeWitt], I’ll be bouncing between all of the offices,” he notes.
Besides its main office in DeWitt, the ABC Empire State Chapter operates offices in Buffalo, Albany, and Ronkonkoma in Suffolk County, which serves the Long Island and metro New York City area, according to the ABC website.
ABC had also previously operated an office in Rochester, but due to some restructuring, closed it. But the organization plans to establish a new Rochester location “relatively soon,” says Sampson.
ABC is a national construction association devoted to merit contractors.
“Merit shop contractors are typically non-union contractors,” says Sampson. He spoke with the Business Journal News Network on Nov. 4
The Empire State chapter serves nearly 400 members throughout New York state.
ABC had joined Unshackle Upstate as a member in 2011, Sampson says.
When asked what he found appealing about his new position, he indicated that ABC stands for the principles of free enterprise and open competition.
“We need to create an environment where contractors can be free to bid whatever work they choose to bid. We shouldn’t have laws and regulations that tilt the playing field in the favor of some groups at the detriment of others,” says Sampson.
He contends ABC needs to be “more aggressive” in how it pursues those beliefs in New York.
In his first few weeks as chapter president, Sampson has been focused on the proposed amphitheater on the western edge of Onondaga Lake in the town of Geddes. The Onondaga County Legislature on Nov. 3 voted to borrow more than $49 million for the project.
The county legislature and Onondaga County Executive Joanie Mahoney have decided the amphitheater construction will include a project-labor agreement (PLA), says Sampson.
A PLA sets the terms and conditions of employment on a construction project, including wages, hours, and work rules.
“PLAs tend to be [anti-competitive] because they restrict the willingness and the ability of merit-shop contractors to bid that work because of the work rules [involved],” Sampson contends.
He says a PLA typically stipulates that for every one employee a non-union contractor has assigned to the job, the contractor has to hire four people from a union-affiliated contractor.
“That’s just not fair to the contractor, nor is it fair to the people they employ, or their families,” he asserts.
In his time as director of Unshackle Upstate, Sampson points to the state’s property-tax cap, which state lawmakers approved in 2011, as one of the accomplishments of his tenure.
It was part of the Unshackle legislative agenda in both 2009 and 2010, he says. Then Democratic gubernatorial candidate Andrew Cuomo made it part of his campaign in 2010. Sampson contends the tax cap has helped both homeowners and the business community.
“From the business community’s standpoint, the largest tax a business pays is its property taxes. If we can make it more competitive and less costly, then our businesses will have a little bit of an advantage that they didn’t have before,” says Sampson.
Contact Reinhardt at ereinhardt@cnybj.com
New York’s new title-agent licensing law goes into effect
SYRACUSE — A new state title-agent licensing law that went into effect Sept. 29 means the clock is ticking for title agents across the state, who have until Jan. 1, 2015, to submit their license application. The New York State Land Title Association, Inc. (NYSLTA) supported the new law, which will bring a new level
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SYRACUSE — A new state title-agent licensing law that went into effect Sept. 29 means the clock is ticking for title agents across the state, who have until Jan. 1, 2015, to submit their license application.
The New York State Land Title Association, Inc. (NYSLTA) supported the new law, which will bring a new level of transparency to real-estate finance, says Robert Treuber, executive director of the association. Formed in 1921, NYSLTA offers membership to title-insurance companies licensed in the state, abstract companies, title-insurance agents, law firms, individual attorneys, surveyors, and others actively engaged in real estate.
The new law also guarantees a level of professionalism in the title-agent field, he contends.
Title agents conduct searches on properties undergoing sale to make sure the new owner will have free-and-clear title to the property and they write an insurance policy to protect the new owners from unforeseen claims, fraud, and other risks. The vast majority of lenders require title insurance before approving financing, Treuber notes.
The problem in the past was that there wasn’t a lot of transparency behind this process and homeowners weren’t sure what all their fees were paying for, says William Collins, a title officer with Rochester–based Frontier Abstract & Research Services, Inc., which also has an office at 224 Harrison St. in Syracuse. The company services all of New York’s 62 counties.
“Agents are now going to have to give a lot more disclosure than we used to,” Collins says.
This aspect of the law creates some challenges because different counties across the state handle real-estate transactions differently, Collins says.
For example, title agents in zone 1 — which includes Broome, Erie, Livingston, Monroe, Niagara, Onondaga, Schenectady, and Wayne counties — do not include recording fees and charges among their billable services. Those costs have always been charged by the attorney overseeing the transaction. But now, title agents must track down those costs and disclose them even though they aren’t actually charging them, Collins says.
As part of the new law, title agents will also have to apply for a license if they wish to continue working as a title agent, Treuber says.
He doesn’t expect the licensing requirement to affect overall business practices or increase the cost of title services, but it will add some additional paperwork for title agents.
“I would not say they are in any way onerous,” he adds.
Agents will also have to meet mandatory pre-licensing education and examination requirements or apply for a waiver, Treuber says. Those waivers apply to attorneys in good standing and professionals who can demonstrate five years of continuous experience as an agent.
For that reason, Collins encourages his colleagues to submit their license applications well in advance of the Jan. 1 deadline.
He expects this may be more difficult for smaller companies that don’t have a lot of free time to devote to filling out applications or the money to hire someone to oversee the process.
The state Department of Financial Services will regulate and administer the title-agent licensing law, including overseeing the licensing process.
Avalon Document Services expands in Utica with acquisition
UTICA — Avalon Document Services has worked with Graphics of Utica, a locally owned graphic design and printing business, for about a decade. On Nov. 3, Syracuse–based Avalon announced it had acquired the Utica company. The acquisition closed that same day. Avalon didn’t disclose any financial terms of the deal. Both firms focus on printing
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UTICA — Avalon Document Services has worked with Graphics of Utica, a locally owned graphic design and printing business, for about a decade.
On Nov. 3, Syracuse–based Avalon announced it had acquired the Utica company.
The acquisition closed that same day. Avalon didn’t disclose any financial terms of the deal.
Both firms focus on printing jobs from concept to the end result on items such as brochures and booklets, says JP Midgley, CEO of Avalon Document Services.
Midgley spoke with the Business Journal News Network on Nov. 4.
Elaine Kovach, owner of Graphics of Utica, had been thinking about retirement as well, Midgley noted.
“She’s been talking to us for years about maybe being the company that could … take her business over and make sure her clients were taken care of properly,” he adds.
Since opening in 1970, Graphics of Utica built its client base offering full-color printing, graphic design, and duplicating services.
Avalon has had a “growing presence” in Utica for more than 10 years offering those same services, the Syracuse–based firm said.
Under the agreement, Avalon will consolidate both firms’ operations into Avalon’s existing Utica office at 54 Franklin Square, the company said.
“For us, it was [an] easy transition from a production standpoint and to … strengthen our foothold in the Utica market by expanding our client base,” says Midgley.
It also means that clients of Graphics of Utica can access Avalon’s services and resources, including offices in Syracuse, Rochester, Buffalo, and Cleveland.
With the acquisition complete, Kovach will work as a consultant for Avalon during the transitional period of the acquisition.
“I want to thank all my customers for filling my days with challenges, conversation, and laughter. We’ve designed, printed, and created some amazing projects together. It’s been a pleasure, and I know my customers will be in extremely capable hands with Avalon,” Kovach said.
Colin Owens, who previously worked for Graphics of Utica, will join the Avalon team in Utica as a document specialist.
Kovach and Owens were the only two employees of Graphics of Utica.
Avalon’s Utica office now employs four people, and the firm’s total employee count now stands at 95, the company added in its email response.
Founded in 2000, Avalon specializes in document services with offices in New York state and Ohio. It provides copying, scanning, printing, appellate publishing, and litigation-support services for law firms, architects, engineers, and the general business community.
Contact Reinhardt at ereinhardt@cnybj.com
Syracuse, Ithaca startups recognized in Cleantech Open Northeast competition
SYRACUSE — Full Circle Feed, a Syracuse–based startup company, captured a prize of $30,000 in cash and in-kind services in the Cleantech Open Northeast competition in Boston. The same organization also recognized PureQuantum, an Ithaca–based startup, with its $1,000 “Rising Star” award for “best early stage technology with impressive future potential,” Cleantech said. PureQuantum “can
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SYRACUSE — Full Circle Feed, a Syracuse–based startup company, captured a prize of $30,000 in cash and in-kind services in the Cleantech Open Northeast competition in Boston.
The same organization also recognized PureQuantum, an Ithaca–based startup, with its $1,000 “Rising Star” award for “best early stage technology with impressive future potential,” Cleantech said.
PureQuantum “can produce low-cost, easy-to-process phosphors, an important component of solid-state lighting devices, and in doing so will make the LED [light-emitting diode] bulb affordable enough to replace the more wasteful CFL bulb in homes and offices,” according to a description on the Cleantech Open Northeast website.
CFL is short for compact fluorescent lamp, according to a Google search of the abbreviation.
Cleantech Open Northeast is the Northeast division of Cleantech Open, described as the “world’s largest cleantech accelerator” in a news release posted on its website. The nonprofit says its mission is to “find, fund and foster entrepreneurs with big ideas that address today’s most urgent energy, environmental, and economic challenges.”
Full Circle Feed was one of four regional winners at its awards gala held Oct. 28 in Boston.
Full Circle Feed uses discarded people food from institutional dining halls to create dog treats.
The firm contends its dog biscuits “fill a niche,” providing a “sustainable and environmentally friendly” treat in a market “where none exists.”
Besides the Syracuse firm, Cleantech also honored three other startups, all of which are based in Boston, the organization said.
A total of 32 startups participated in the competition.
The regional winners move on to represent the Northeast region at the National Cleantech Open competition in San Francisco Nov. 12-13.
They will compete with “emerging” environmental and energy-technology firms throughout the nation for the national grand prize of $200,000 in cash and services.
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