Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.
Indium Corporation has added Diane Davis and Ryan Critelli to the company’s sales team. Davis has joined Indium as an account specialist and Critelli as
Better Business Bureau (BBB) serving Upstate New York has promoted Dawn Carlson to vice president. She has been with BBB for 21 years. Carlson started
CNY unemployment rates fall in October compared to a year ago
Unemployment rates in the Syracuse, Binghamton, Utica–Rome, and Ithaca metro areas declined in October, compared to a year ago, according to the latest New York

People news: MVCC appoints McDonald as director of community and workforce development
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Chemung Financial declares dividend of 26 cents
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The UPS Store to formally open Tuesday in Rome
ROME, N.Y. — A local franchise of The UPS Store will hold its formal grand opening at its location in the Mohawk Acres Shopping Plaza,
DEC acquires 87 acres of Tompkins County land from Finger Lakes Land Trust
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AT&T, local partners award prizes for local Civic App Challenge
SYRACUSE — Smart-phone applications (apps) focused on local tourism and finding available food banks claimed the grand prizes in the AT&T Central New York Civic App Challenge. PocketSights and TXT2EAT, each created by Ithaca developers, earned prizes of $7,500. Other smart-phone apps, Play2Sign and Page Turner, captured second-place prizes of $1,500. Participants were competing for
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SYRACUSE — Smart-phone applications (apps) focused on local tourism and finding available food banks claimed the grand prizes in the AT&T Central New York Civic App Challenge.
PocketSights and TXT2EAT, each created by Ithaca developers, earned prizes of $7,500.
Other smart-phone apps, Play2Sign and Page Turner, captured second-place prizes of $1,500.
Participants were competing for cash prizes totaling $18,000.
AT&T announced the winners during a presentation and demo day held Nov. 19 at the SUNY Oswego Metro Center in downtown Syracuse.
The company awarded first and second-place prizes in two categories, which included Existing Civic Apps and New Civic Apps.
AT&T (NYSE: T) conducted the contest with local partners that included CenterState CEO, Syracuse University, SUNY Oswego, Girls in Tech, and Hack Upstate.
“The quality of mobile apps created through the AT&T Central New York Civic App Challenge demonstrates the vibrancy and talent of Central New York’s technology and entrepreneurial community,” Marissa Shorenstein, New York president, AT&T, said in a news release about the competition awards.
Award winners
In the Existing Civic App category, PocketSights captured the grand prize of $7,500. PocketSights is developing an interactive, mobile, self-guided tour app to boost tourism and act a catalyst for economic growth in Central New York.
The app provides mobile users an “authentic” experience that encourages them to explore and learn about history and culture, according to the news release.
The app can replace the paper maps that tourists use while sightseeing, Allen Ward, co-founder and sales and marketing representative for PocketSights, said in speaking with reporters at the Nov. 19 awards event.
“The money actually just helps us with additional development. We want to continue investing and growing out into additional communities across the country,” said Ward.
The app’s tag line is that it wants to help people “explore, discover, and learn” the areas around them.
The company will release the app to the public in January, Ward said.
AT&T awarded the second place, $1,500 prize to Play2Sign, an Android application developed to help teach American Sign Language to hearing-impaired children between the ages of 4 and 10.
It uses an “immersive” approach in a “fun, interactive” format to teach the signs of many basic words and phrases.
The demo app teaches about 60 words, which will increase to about 250 words when the developers release it on the Google Play Store, according to the news release.
Creators are also planning an iOS platform.
New Civic App
In the New Civic App category, AT&T awarded TXT2EAT the grand prize of $7,500. TXT2EAT provides a “simple and fast” way to find food resources.
By sending a text to a phone number for a specific city, anyone can find an open food kitchen or food bank.
“So whether that food resource is a pantry or a food bank, the applications can tell you where to go and what time the [facility] is open,” says Stephen Shaffer of Ithaca, a software developer who created the app.
He spoke with the Business Journal News Network after the event.
If none are open, Shaffer says the app will notify the user when and where the next one will be open.
“I am a back-end software developer, so I need to have someone work on the front end a little bit, so I need to pay for someone else who has a better skill [in that area],” says Shaffer.
He’s also working to take the basic application and turn it into a platform that any community could start up on its own system and manage the data.
An application called Page Turner captured the second-place prize of $1,500 in the category.
Page Turner is a mobile-optimized web application designed to help low-literacy adults and children. The app reads to users while highlighting the copy it is reading.
Using the HTML5 speech synthesis API, it provides a cross-platform service and can lean on this technology to support nine languages out of the box, according to the news release.
Programs like the Civic App Challenge provide an opportunity for the region’s entrepreneurs to “cultivate solutions and adapt technologies for a common good,” Seth Mulligan, vice president of innovation services at CenterState CEO, said in the news release.
“We hope the competition’s four winners will continue on the trajectory that was initiated by the competition and will continue to innovate effective solutions to the real challenges our community faces,” said Mulligan.
The judges chose the winners, from competitive entries submitted from across Central New York, based on their execution and creativity or novelty, and for their ability to address social and civic issues in the Central New York region.
The AT&T Central New York Civic App Challenge judges included local technology experts, community stakeholders, and elected officials, who based their decisions upon the apps’ potential impact on Central New York, execution and creativity or novelty.
Contact Reinhardt at ereinhardt@cnybj.com

New program, new clients spur growth
SYRACUSE — A little more than a year after creating a new sales and marketing position to help drive growth, IT services provider Kishmish, Inc. is reaping the rewards, says the man who fills that position. “We’ve had substantial growth,” says Mark Hollingshead, president of sales and marketing at the company. When he joined Kishmish
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SYRACUSE — A little more than a year after creating a new sales and marketing position to help drive growth, IT services provider Kishmish, Inc. is reaping the rewards, says the man who fills that position.
“We’ve had substantial growth,” says Mark Hollingshead, president of sales and marketing at the company.
When he joined Kishmish in August 2013, Hollingshead set a goal of boosting sales to $2 million, but surpassed that goal and hit the $3 million mark. A large part of that growth stems from the company landing 87 new clients during that time, he says. As a result, Kishmish (www.kishmish.com) was also able to grow from nine full-time employees to 20. The majority of those new positions are technical engineers and support staff, he says.
Founded in 1999, Kishmish provides an array of network and IT services including carrier services, managed services, and complete outsourced IT services.
Specific work can include running the IT department for a company, creating and hosting a website, or developing interactive digital marketing.
“We’re becoming more of a one-stop shop,” Hollingshead says. Many clients prefer to have just one point of contact for their technology needs, he notes, and Kishmish provides that from phone services to computers.
With that in mind, Kishmish recently launched a new program that already shows great promise, Hollingshead contends. The hardware as a service program makes it easy for companies to have and maintain new computer technology by leasing the computers from Kishmish.
“We’re finding that people don’t care if they own the computer anymore,” Hollingshead says. Leasing gives companies the opportunity to have newer computers running the most current software and makes it easy to upgrade when newer products are released, he notes.
This benefits customers in several ways, Hollingshead says. First, it helps ensure that all employees at a company are using the same software. Oftentimes, when companies upgrade their computers just a few machines at a time, some employees can be left using older versions of software. That can cause some compatibility problems between the older and newer machines. However, when a company leases its computers, Kishmish makes sure all the machines are up-to-date and running the most current software.
The second benefit is that leasing computers takes away the guesswork on budgeting for technology. “Most smaller companies don’t have a line item in their budget for technology,” Hollingshead says. This can often lead to some financial scrambling to replace a computer when there is a problem or a system where computers are replaced at a rate of just a few a year. Leasing at a flat monthly rate takes the guesswork out of things, he says.
The final way companies can benefit is from Kishmish’s expertise in making sure that the employees of clients have the right computer for the job.
Hollingshead expects this new program to help continue to drive substantial growth at Kishmish.
And, Kishmish has an ambitious growth target. “Our goal is to be a $10 million company by 2019,” Hollingshead says.
The company has seen steady growth across New York state, particularly in the Utica, Watertown, Auburn, and Binghamton markets. Hollingshead expects the firm will soon begin looking outside New York for more growth opportunities. Kishmish’s fixed-costs model with remote support makes the company an attractive and affordable IT choice no matter where a client is located, he contends. Currently, Kishmish has clients in 18 different states.
Some of the company’s clients include Syracuse University; Crayola in Easton, Pa.; and Energyworks Energy & Infrastructure Services in Annapolis, Md.
Contact the Business Journal News Network at news@cnybj.com
Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.