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New York manufacturing index slips in February
The Federal Reserve Bank of New York on Feb. 17 reported that its Empire State Manufacturing Survey general business-conditions index fell 2.2 points to 7.8 in the February survey. Economists and analysts had been expecting a reading of about 9, according to Briefing.com and MarketWatch. Despite the decline, the New York Fed said […]
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The Federal Reserve Bank of New York on Feb. 17 reported that its Empire State Manufacturing Survey general business-conditions index fell 2.2 points to 7.8 in the February survey.
Economists and analysts had been expecting a reading of about 9, according to Briefing.com and MarketWatch.
Despite the decline, the New York Fed said the figure suggests “that conditions for New York manufacturers improved modestly for a second consecutive month.”
That’s because index readings above zero represent improving conditions.
The survey found 29 percent of manufacturing respondents reported that conditions had improved, while 21 percent indicated that manufacturing activities had worsened.
The new-orders index fell 5 points to 1.2, indicating that orders were “essentially flat.” The shipments index climbed 5 points to 14.1, signaling that shipments “increased at a faster pace this month.”
The unfilled-orders index remained negative at -6.7.
The delivery-time index rose from negative territory for the first time in several months. At 1.1, the index suggested that delivery times had not shortened as in
previous months, but rather were “little changed.”
The inventories index, at -2.3, indicated that inventory levels were “slightly lower.”
The prices-paid index inched up 2 points to 14.6, signaling a “moderate” increase in input prices for a fifth consecutive month.
The prices-received index fell 9 points to 3.4, indicating that the pace of selling price increases “slowed.”
Labor-market indicators pointed to an increase in employment levels, but “little change” in hours worked.
The index for number of employees dipped 4 points to 10.1, while the average workweek index came in at -1.1.
Indexes assessing the six-month outlook, though “generally positive,” conveyed “considerably less optimism” about future business activity than in recent months.
The index for future general-business conditions plunged 23 points to 25.6, its lowest level in more than two years.
The future new-orders and shipments indexes also posted “significant” declines.
The future prices-paid index fell several points to 27.0, and the future prices-received index declined 10 points to 5.6, its lowest level in more than five years.
The index for expected number of employees, though lower, remained positive at 24.7.
The capital-expenditures index “surged” 18 points to 32.6, its highest level in more than three years, and the technology-spending index rose to 19.1.
The New York Fed distributes the Empire State Manufacturing Survey on the first day of each month to the same pool of about 200 manufacturing executives in
New York. On average, about 100 executives return responses.
Consultant discusses steps for devising a business-disaster plan
SCHUYLER — Every organization should have a plan to deal with a hazard or disaster, one that focuses on both life safety and disruptions in the normal flow of operations. And it doesn’t matter if the organization is a business, a nonprofit, or a government agency. That’s according to Timothy Riecker, a partner
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SCHUYLER — Every organization should have a plan to deal with a hazard or disaster, one that focuses on both life safety and disruptions in the normal flow of operations.
And it doesn’t matter if the organization is a business, a nonprofit, or a government agency.
That’s according to Timothy Riecker, a partner in Emergency Preparedness Solutions, LLC (EPS), which is headquartered in Schuyler in Herkimer County.
Riecker has served in public safety for more than 17 years, 14 of which have been in the field of emergency management, according to the EPS website.
Riecker lumps hazards into categories that include weather events and earthquakes; “non-intentional human incidents,” such as the failure of a dam or nuclear facility or a hazardous-material spill; and terrorist or events with a criminal intent, such as a shooting or a bombing.
He spoke with CNYBJ on Feb. 23.
“Most of the things in your plan are going to apply to most hazards, most of the time,” says Riecker.
Create a plan
Devising a business-continuity plan requires a planning team, which Riecker says is “the first and probably most important aspect of the process.”
The team should include representatives from the company’s management along with its finance and human-resources departments.
“They may even also, for some of this planning, invite in area emergency-services [personnel] to advise [the firm from] their perspective,” says Riecker.
The team should then identify potential hazards that affect areas of upstate New York — including the company’s specific location — such as fires, floods, severe
thunderstorms, and winter storms.
Afterward, the team should conduct a “hazard-vulnerability analysis,” which identifies the frequency of such hazards affecting the region or the company’s specific area, and the potentially resulting impacts and severity of those impacts.
“Businesses also need to think comprehensively. They can’t just necessarily think within their four walls,” says Riecker.
Companies need to consider their suppliers, distributors, and other vendors connected to business operations.
As an example, Riecker says a firm should have a plan if a supplier travels north from Pennsylvania on Interstate 81 and a storm prompts a highway closure.
The team should next identify “mission-essential functions.”
“In doing that, the company really needs to look at those things that essentially must continue to be done for [it] to remain a viable business,” says Riecker.
They include legal and regulatory obligations, contractual obligations, and payroll.
After that, the team needs to conduct, what Riecker calls, a “business-impact analysis.”
“This is essentially taking into consideration the information [obtained] in the hazard-vulnerability analysis and looking at it through the lens of your mission-essential functions,” says Riecker.
The team then needs to examine ways to prevent or mitigate the hazards and how they could impact the business.
The “number one” step is ensuring the company has the proper insurance policies in place, says Riecker.
“Talk to your agent, have them come in, and ask them the question. Ask them about flood insurance and make sure you’ve given a fair evaluation of your business assets so you have a good replacement value,” he adds.
In addition, the team should make certain the firm has taken all steps to ensure employee health and safety, along with having a sump pump, a sprinkler system, and smoke and carbon-monoxide detectors for flood and fire prevention.
“If those were in place … just those things alone would prevent a lot of business losses,” says Riecker.
Once the team gathers all the necessary data, it can then devise the continuity plan that outlines strategies for handling the impacts of any hazards or disasters.
The plan, Riecker says, should be “implementation ready.”
“People can pull these [documents] out, take a look at them, and, in this moment of panic and information overload, they can see a very focused list … of what it is that they need to do,” says Riecker.
The final steps involve training the staff on the plan, exercising the plan, and reviewing the plan.
For many businesses, exercising the plan will involve sitting down and going through a scenario of introducing a hazard and talking it through, says Riecker.
“And seeing if the plan holds up to its intent,” he adds.
If the plan has some flaws, Riecker says, the company should revise the document until it is comfortable that the procedures can help in an emergency.
Companies should review their continuity plans “annually, unless [they] have some kind of a major change in the environment or in the business operation,” he adds.
Riecker also recommends two websites to help in the process, including www.preparemybusiness.org, a website that the U.S. Small Business Administration sponsors; and www.readyrating.org, an American Red Cross website on which a business can create a profile and find out its level of preparedness after answering a series of questions.
The same business can log on periodically to update its score, he says.
About EPS
Emergency Preparedness Solutions, LLC is a private consulting firm specializing in emergency and disaster planning, training, and exercises for private sector, government, and nonprofit clients, according to its website.
EPS provides services through individualized experiences, focusing on the needs of each individual client to prepare them for the direct and “cascading impacts” of naturally occurring and human-caused disasters, the website says.
The firm’s goal is to help its clients be better prepared for disasters, “resulting in preservation of life and property and minimizing financial impact.”
EPS serves clients locally and nationally, both as a primary consultant and as a subcontractor.
If you are a home or business owner and someone is injured on your property, your gut reaction is probably to fix or remove the dangerous condition that caused the accident as soon as possible. An uneven brick paver or pothole that causes someone to trip and fall; a bottle of cleaning solution with a
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If you are a home or business owner and someone is injured on your property, your gut reaction is probably to fix or remove the dangerous condition that caused the accident as soon as possible. An uneven brick paver or pothole that causes someone to trip and fall; a bottle of cleaning solution with a defective cap that spills on someone; a product display with a sharp edge that lacerates a customer. These are all conditions that you, the conscientious property owner, will try to remedy as quickly as possible. In doing so, however, you may unwittingly compromise your defense position if future litigation ensues.
A rule in law known as “spoliation of evidence” requires you to preserve evidence that is likely needed to prove a claim in the future. The failure to preserve evidence can result in a negative inference or even the complete waiver of a defense against the party destroying the evidence. In the past, this rule was limited to cases where a party violated an order specifically requiring evidence to be preserved, but in recent years the courts have expanded the rule to punish a party for even negligent destruction of evidence.
So what do you do to protect yourself? There is no universal answer to this question; each situation must be handled on a case-by-case basis. However, a couple basic guidelines may help your decision.
First, if the instrumentality causing the accident is something that can be preserved in the same condition, you should probably do so. In the examples cited above, the bottle with the defective cap can simply be stored in a sealed container with documentation identifying who handled the item. You can then consult with legal counsel about whether the item should continue to be preserved, or whether it can be discarded with certain safeguards such as photographing and testing.
If the condition causing the accident needs to be fixed in order to eliminate the risk of future accidents, for example leveling off an uneven sidewalk paver or filling in a pothole, the answer is a bit more difficult. The property owner is faced with the dilemma of choosing between the risk of another accident and/or being sanctioned for destroying evidence. In this case, the wisest course of action is probably to remediate the dangerous condition as soon as possible and document it as best you can to offset any future claim of spoliation.
One thing is for sure, the spoliation issue is being raised with increasing frequency in personal-injury cases. In the unfortunate event of an accident on your property, we recommend you contact [your] litigation attorneys for advice on how to respond.
Stephen S. Davie is a partner at Mackenzie Hughes LLP in Syracuse. This Viewpoint article is drawn from the law firm’s Plain Talk Blog. Davie represents clients in all facets of civil personal injury litigation, including premises liability, medical malpractice, motor vehicle and public transportation liability, labor law/construction site liability and product liability actions. He is currently representing several corporations in numerous actions throughout New York state concerning injuries allegedly caused by exposure to asbestos. Contact Davie at (315) 233-8228 or email: sdavie@mackenziehughes.com
M&T Bank names Burtis commercial banking group manager in Binghamton
BINGHAMTON, N.Y. — M&T Bank has promoted Susan A. Burtis to group manager for commercial banking in Binghamton. She will lead a team of middle-market
Your Spokesperson in a Crisis is Not Always Your CEO
In times of trouble, or times of transition, we expect the company president or CEO to be delivering the messages. Sure, if the news is big enough, but the CEO doesn’t always have to be your organization’s spokesperson. In fact, it can hurt your company in several scenarios. For example, if your CEO plain
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In times of trouble, or times of transition, we expect the company president or CEO to be delivering the messages. Sure, if the news is big enough, but the CEO doesn’t always have to be your organization’s spokesperson. In fact, it can hurt your company in several scenarios.
For example, if your CEO plain and simple just isn’t great on camera. That’s ok — for now. He or she is there to run the business of your organization. A communications director will often serve as the official spokesperson for the organization, sharing messages from and approved by the CEO. But your leader can’t stay away from the cameras and microphones forever, so be sure to bring in a trusted expert for some ongoing media training.
And then, there are subject-matter experts. These are folks who know their department extraordinarily well, and would only speak on one specific topic. But, when they do, they do it better than anyone else. This can improve the quality of the story you’re sharing, and make your organization appear more human by showcasing a select few individuals who truly walk what would otherwise just be your talk.
And, even when facing true disaster, it can make or break the future of your organization if you don’t take the time to determine who the best spokesperson is for the scenario. Take the BP Deepwater Horizon oil spill of 2010. BP just assumed that then-CEO Tony Hayward should speak to all press. But, what a mistake that was. Not only was he not prepared, but he also wasn’t empathetic. He certainly wasn’t one of us. There was, however, a brief period of time when a few local executives, from BP America, conducted media interviews. They faced tough questions, but they lived and worked in the affected area, they spoke simply and honestly, and they were compassionate. That’s who should have represented the company from the beginning. At least in the U.S. But, it was too late. The company had already put the CEO out there, and once the public sees the CEO, you cannot take him or her away and go down the ladder for your spokesperson.
Remember that: You can always work your way up to the president or CEO as a situation escalates, but you can never go down. It only creates suspicion from the media and the public, who will suspect or fear that your organization is now hiding something.
Whatever you do, don’t wait until the media is calling (or at your door) to think about who your spokesperson and subject-matter experts should be. Do it now, when you can give it the careful consideration this significant decision truly deserves. And, then be sure to communicate the protocol with everyone internally and to conduct media training, even informally, so that your team is ready.
Are you being heard?
Crystal (Smith) DeStefano is president and director of public relations at Strategic Communications, LLC, which says it provides trusted counsel for public relations, including media relations, employee relations, and community relations. Contact DeStefano at Crystal@stratcomllc.com
Hold on a second before you send that news release
Put yourself in these shoes: You have some terrific news to share about your company. Maybe you are expanding, have made some key new hires, or perhaps you have a merger/partnership to announce. So, you have your PR person, either an in-house employee or one from an outside agency, prepare and send out a
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Put yourself in these shoes: You have some terrific news to share about your company. Maybe you are expanding, have made some key new hires, or perhaps you have a merger/partnership to announce.
So, you have your PR person, either an in-house employee or one from an outside agency, prepare and send out a press release to tell the world about your news.
You are excited about this because you’re looking to generate some buzz, and hopefully financial benefits for your company.
But hold on. Houston, we have a problem. The news release your company issued has a mistake in it and you have to send out a corrected release. What a buzz kill that can be.
As someone who receives a bushel full of news releases, I see this scenario happen from time to time.
We get a press release and start acting on it, only to see a new, corrected release arrive in our in-box.
Hey, we all make mistakes.
However, news releases are used by many news organizations, making it possible for the error to mushroom into many mistakes spread by news websites, radio and TV stations, and social-media newsfeeds.
Having to issue a second press release with the dreaded word “Correction” on it may lead to time-starved editors and reporters completely disregarding your
release and moving on to others. So, take the necessary time to get it right the first time.
But, if you do happen to issue a news release with an error that calls for a correction, please have the corrected version include a notation telling the recipients what you’re correcting.
For example, you might write, “Date Correction” in the subject line of the email. Alternatively, in the attached release itself, you may say, “Note: Correcting name and title in third paragraph.” Or, “Note: Correcting company information in last paragraph.”
The notes allow the receiving media organization to quickly figure out if it needs to fix any part of the story it has prepared, or if everything is okay.
The corrected press releases I often receive provide no clue about what was wrong in the first place. That leaves us to guess.
In this era of instant news published online and disseminated rapidly through social media, a story may have already been published and spread based on the first, uncorrected release. It’s bad enough that you have already issued a news release that could have led to the media making mistakes, but now you’re making it more difficult to fix the errors.
Maybe your mistake wasn’t a big deal, and a note indicating what the error was could quickly ease the minds of the media people who have used it and restore confidence in your information.
While I’m on the subject of press releases, let me offer another recommendation. And that is: do NOT send out a news release in the first place. Instead, let’s talk.
Get the word to us before the event happens or before you tell the whole world.
The Central New York Business Journal’s mission is to provide readers breaking business stories and news that they have not read elsewhere first. We have been doing so for nearly 30 years. So, a tip on a new expansion project you’re planning is more likely to receive extensive coverage from us than a widely distributed
press release announcing the grand-opening ceremony.
If your company has some big, breaking news coming (expansion, acquisition, opening a new branch, increased hiring, a move, etc.) please email me a quick note about it to my email address below. Or, give me a call at (315) 579-3902.
Adam Rombel is editor-in-chief of The Central New York Business Journal. Contact him at arombel@cnybj.com
Let Full Legislature Decide on Education
The second biggest budget item in the state budget is education, which is right behind health care. Last year, the state spent $22.3 billion on education. In 2012, combined with the local and federal share of education, New Yorkers spent $58.4 billion on public education. That’s up 56 percent over combined spending in 2002. This
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The second biggest budget item in the state budget is education, which is right behind health care. Last year, the state spent $22.3 billion on education. In 2012, combined with the local and federal share of education, New Yorkers spent $58.4 billion on public education. That’s up 56 percent over combined spending in 2002.
This year, Governor Cuomo proposes to spend $23.14 billion on education, up $1.1 billion over last year. However, his proposal contains one big stipulation — this increase in school aid will be enacted only if the state legislature adopts all of his education proposals included in his budget bill. Cuomo’s education proposals are controversial and include changes to teacher evaluations, tenure, and certification. If his proposals are not adopted, the governor will support a
$377 million increase in school aid.
People should be troubled by the governor’s efforts to tie implementation of his proposals to increases in state aid for schools, regardless of how one feels about the proposals. If the governor is the advocate for students he claims to be, and his proposals are as necessary as he claims, they should rise or fall on their own merits. He should not attempt to ram these changes through with the promise of much-needed additional educational aid for school districts.
Also troubling is the fact that the governor, breaking with tradition, is refusing to release school-aid runs for individual districts based on his school-aid proposals. Many variables determine how much state aid a school district receives. Because state aid is a significant part of a school district’s revenue, they need that number to create a budget and ultimately determine their tax levies.
Generally, a school district can conservatively use the governor’s numbers because the governor’s school-aid proposals are historically lower than the amount the school districts ultimately receive when the state budget is passed. Not providing school-aid runs based on the governor’s numbers presents a difficulty to districts who, by law, must submit their proposed tax levies to the state comptroller by March 1. Lawmakers have until April 1 to pass the state budget.
Among the proposals he’s demanding, the governor wants 50 percent of teacher evaluations based on students’ state test scores. The other 50 percent will be based on classroom observations. Currently, 20 percent of the evaluation hinges on state test scores, and in some cases 40 percent, depending on the district.
Prior to the election last fall, the governor proposed legislation that disassociated Common Core student test scores from teacher evaluations for the 2013-14 and 2014-15 school years for teachers rated “developing” or “ineffective.” The bill passed almost unanimously in both houses. However, after the election, the governor vetoed the same bill he proposed. Since then, he has returned with a teacher-evaluation proposal that would allow student test scores to determine 50 percent of the teacher-evaluation score, despite the fact that last year, almost every legislator voted to place less emphasis on student testing.
Parents have told me they want less testing in general in the classrooms. We need to be careful that we’re not placing a greater emphasis on data and averages than we are on kids. I sponsored legislation last year that would place a moratorium on Common Core while we evaluate if the new curriculum is best for kids and education, but the Assembly Speaker blocked those measures from reaching the Assembly floor for a vote.
The teacher evaluations are also an unfunded mandate placed on school districts. The evaluations take time and staff hours to complete. Last year, my Republican colleagues and I offered an amendment to the budget bill that would require the state to reimburse school districts for expenses for the implementation of teacher-evaluation systems. This was defeated in the Assembly. The governor’s system could cost more for taxpayers, as he is proposing an independent evaluator, which could be someone who is hired by the district or a principal from another school, to evaluate teachers.
William (Will) A. Barclay is the Republican representative of the 120th New York Assembly District, which encompasses most of Oswego County, including the cities of Oswego and Fulton, as well as the town of Lysander in Onondaga County and town of Ellisburg in Jefferson County. Contact him at barclaw@assembly.state.ny.us, or (315) 598-5185.
The House of the Good Shepherd names new development and communications director
UTICA, N.Y. –– The House of the Good Shepherd, which provides foster care and other services to children, announced it has hired Myron Thurston III as its new development and communications director. Thurston will succeed Carol Altimonte, who worked at the nonprofit for 33 years. Altimonte is retiring today (Feb. 27), according to Sean Farrell,
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UTICA, N.Y. –– The House of the Good Shepherd, which provides foster care and other services to children, announced it has hired Myron Thurston III as its new development and communications director.
Thurston will succeed Carol Altimonte, who worked at the nonprofit for 33 years. Altimonte is retiring today (Feb. 27), according to Sean Farrell, the organization’s communications coordinator.
In his new job, Thurston will be responsible for building relationships with the community to help raise funds for The House of the Good Shepherd, Farrell says in a phone interview. Thurston’s work will include exploring capital campaigns to secure funding for new buildings and other renovations.
“The House is excited about the energy and enthusiasm that Myron brings,” Bob Roberts, executive director of the organization, said in a news release. “He is extremely eager to build upon the solid foundation that has been laid out, and is committed to our mission of changing children’s lives.”
The House of the Good Shepherd has not has run a capital campaign since the mid-1990s, Farrell says, but it planning one for the future.
Thurston has been the assistant director of development and communications at the Cardiac Research Institute at Masonic Medical Research Laboratory for the last five years, according to the release. Previously, he was the campaign director for the United Way of the Valley and Greater Utica Area.
Thurston is a member of the board of directors and chair of the Publicity Committee of Utica Safe Schools and Healthy Partnerships, as well as vice chair of the board of directors for the American Red Cross of the Mohawk Valley.
The House of the Good Shepherd is a regional provider of treatment services for 600 traumatized children and families annually, according to the release. A treatment program ranges from psychiatric services to foster care, with 80 percent of children served in the community.
The House operates from 13 sites, with a $23.2 million budget, and 350 employees who work in the Utica and Watertown area, according to the release. Its main campus is at 1550 Champlin Ave. in Utica.
BJNN unveils 2015 Book of Lists
SYRACUSE, N.Y. — About 150 local professionals gathered at the Genesee Grande Hotel in Syracuse Wednesday evening for the Business Journal News Network’s (BJNN) reveal
Carrols posts $27 million Q4 loss due to charge
SYRACUSE, N.Y. — Carrols Restaurant Group, Inc. (NASDAQ: TAST) lost $27 million in the fourth quarter of 2014, following a $24.3 million non-cash charge to
Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.