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Construction continues on Harborbrook Apartments near Centers at St. Camillus
GEDDES — Crews from Rich & Gardner Construction Company of Syracuse continue their construction of Harborbrook Apartments, a new $12.6 million project adjacent to the Centers at St. Camillus at 811 Fay Road in Geddes. Christopher Community Inc. and the Centers at St. Camillus are co-developing the project. When completed, the complex will provide 60 […]
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GEDDES — Crews from Rich & Gardner Construction Company of Syracuse continue their construction of Harborbrook Apartments, a new $12.6 million project adjacent to the Centers at St. Camillus at 811 Fay Road in Geddes.
Christopher Community Inc. and the Centers at St. Camillus are co-developing the project.
When completed, the complex will provide 60 apartments for people aged 55 and older.
Christopher Community, headquartered at 990 James St. in Syracuse, describes itself as a “nonprofit development and management company specializing in housing for seniors, families, and the disabled in upstate New York.”
The Centers at St. Camillus is a skilled nursing and rehabilitation facility.
About the project
Harborbrook Apartments is designed to “promote an aging-in-place model providing accessible, affordable housing” to help individuals remain independent at home, rather than residing in nursing homes or hospitals, the office of Gov. Andrew Cuomo said in a news release issued July 11.
The new apartment complex will provide “affordable” housing for seniors aged 55 and older whose incomes are below 70 percent of the area median income.
It’s been in the planning for about two years, says Douglas Reicher, president of Christopher Community.
“Then the application was assembled. That took about a year to get all the various approvals, whether it’s zoning and environmental issues … all of that assembled to the point where we could do an application … very complex financing,” says Reicher.
Reicher spoke to CNYBJ following a groundbreaking ceremony held July 11 at the construction site.
New York State Homes and Community Renewal (HCR) and KeyBank N.A. (NYSE: KEY) are funding the project, according to Christopher Community.
Besides Rich & Gardner and Christopher Community, the development team also includes Holmes King Kallquist & Associates, Architects LLP.
The project is owned by Harborbrook Apartments, L.P., in which Harborbrook Apartments Management, Inc. is the general partner, Cuomo’s office said.
Christopher Community is the sole shareholder of the general partner.
Funding for the $12.6 million project includes: $2.8 million from HCR’s supportive-housing opportunity program and $912,048 from HCR’s middle-income housing program; $670,000 in federal low-income housing tax credits, which leverages more than $6.9 million in low-income housing tax credit equity; $300,000 in New York State low-income housing tax credits, which leverages over $1.9 million in state low-income housing tax credit equity; and $56,000 from the New York State Energy Research and Development Authority (NYSERDA).
KeyBank is providing construction financing with a more than $7.3 million loan and Key Community Development Corp. is syndicating tax credits with $4.25 million in equity and deferred-development fees and reserves of $983,094.
Construction is expected to be completed by July 2018.
New York State involvement
The Centers at St. Camilluscampus in 2016 received one of the first awards to pay for “comprehensive” support services for 20 senior residents or residents as risk of homelessness.
The funding was part of Cuomo’s Empire State Supportive Housing Initiative.
This development complements Central New York Rising, the region’s winning plan in Cuomo’s 2015 economic-development contest called the Upstate Revitalization Initiative.
“This new development will enable more New York seniors to maintain their independence, live with dignity and help ensure Central New York continues to rise,” Cuomo contended in the news release. “Harborbrook Apartments provides needed resources and support services for our seniors, creating stronger communities, a more robust local economy, and more opportunities to thrive.”

State has $80M available in next round of Restore NY initiative
A state program that has benefitted restoration projects across New York is set to continue. The fifth round of the Restore NY Communities initiative will begin on Sept. 15. The next round will have $80 million in funding available to further New York’s rehabilitation efforts, the office of Gov. Andrew Cuomo said in a news
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A state program that has benefitted restoration projects across New York is set to continue.
The fifth round of the Restore NY Communities initiative will begin on Sept. 15.
The next round will have $80 million in funding available to further New York’s rehabilitation efforts, the office of Gov. Andrew Cuomo said in a news release issued Aug. 17.
In the program’s fourth-round funding awards included $2 million for the City of Syracuse for the redevelopment of four historic buildings into mixed-use properties, “building on work done with prior Restore NY funding”; and $1 million for the City of Utica for the rehabilitation of two historical buildings into mixed-use properties, “as part of a $4.5 million project to put these buildings back on the tax roll after 20 years,” according to Cuomo’s office.
The program provides local governments with financial assistance to support economic development and “revitalize” neighborhoods and urban centers across the state, according to Cuomo’s office.
New York has allocated $395 million for the Restore NY program since its inception, including the funding available the fifth round. The funding has supported more than 200 projects focused on the “removal and restoration of blighted properties.”
“Communities across New York are making strategic investments to help grow our local economies, and through this latest round of Restore NY, our most vulnerable areas will receive the support needed to reenergize and develop once again,” Cuomo said in the news release. “I encourage local governments to apply for funding, as it supports the demolition and rehabilitation of blighted properties to improve our neighborhoods, entice new investment, and support a stronger, more prosperous New York for all.”
Cities, towns, and villages are eligible to apply for funding to support projects that include demolition, deconstruction, rehabilitation, or reconstruction of vacant, abandoned, condemned, and surplus properties.
Recipients can use grants for site development needs that include water, sewer, and parking.
The program places a “strong emphasis on projects in economically distressed communities,” Cuomo’s office added.
Application and related materials will become available online Sept. 15 at https://esd.ny.gov/restore-new-york.
The intent to apply deadline is Oct. 13 and applications are due Dec. 15, according to the news release.
Empire State Development will host three informational workshops for municipalities interested in submitting a fifth-round application. They’re scheduled for Sept. 25 at Proctors GE Theatre in Schenectady; Sept. 26 at Monroe Community College in Rochester; and Sept. 29 at Hofstra University in Hempstead.
Additionally, for those unable to attend any of the sessions, the state will conduct a live webinar on Sept. 25 at 10 a.m. To register, contact ESD at RestoreNY@esd.ny.gov.
Survey: Regional contractors to maintain employees, offer raises
Construction firms participating in an annual contractor survey say they have no plans to reduce employee numbers this year, while more than 50 percent expect additional hiring in 2017. At the same time, most firms plan to give their employees raises this year. That’s according to the results of the annual Upstate New York Contractors
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Construction firms participating in an annual contractor survey say they have no plans to reduce employee numbers this year, while more than 50 percent expect additional hiring in 2017.
At the same time, most firms plan to give their employees raises this year.
That’s according to the results of the annual Upstate New York Contractors Compensation and Benefits Study that the Rochester–based Bonadio Group issued in mid-July.
The findings of the 2017 survey are based on the responses of 25 construction firms that had filled out an online survey.
Most of the responding firms are located in upstate New York, says Mike Smith, partner in Bonadio Group and team leader in firm’s construction division.
Two of the responding firms are located in Northern New Jersey and one is located in Western Massachusetts, he added.
Survey respondents included four small firms (under $10 million in revenue); 11 medium-sized companies ($10 million to $50 million in revenue) and 10 large-sized firms (over $50 million in revenue).
Respondents included a “mix of both” Bonadio clients and non-clients, says Smith.
“It was about 75 to 80 percent of our clients and the remaining 20 percent were non-clients,” says Smith.
He spoke to CNYBJ from his office in Albany on Aug. 17.
Findings
The survey found that about 90 percent of respondents planned to give their employees a raise in 2017, and of that figure, 67 percent said that raise would be a salary increase between 1 percent and 3 percent.
About “10 percent [of respondents] were going to hold the salaries about the same,” says Smith.
Health-care costs for employers have risen in 2017 for both single employees and family coverage.
“It’s not as big of an increase as it has been in prior years but that’s something that’s been a concern for the construction industry over the last few years … the rising health-care costs,” says Smith.
The survey also found that the average monthly cost of a health-care plan for an individual rose from about $313 in 2009 to about $682 in 2017. Employers are handling “most” of that increase, says Smith. The average monthly company contribution rose from $234 in 2009 to $624 in 2017, according to the Bonadio report.
The survey also found that most firms are offering health-care plans that include health-maintenance organizations and preferred-provider organizations.
What is Landscape Architecture?
Imagine you’re looking at a brand-new building. It has a beautiful façade, a reative layout, and the best interior design. However, there is no vehicular circulation leading up to it, no parking areas and no sidewalks or pedestrian circulation. There is no infrastructure to manage storm water runoff, and no landscaping, courtyards, or plantings to
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Imagine you’re looking at a brand-new building. It has a beautiful façade, a
reative layout, and the best interior design. However, there is no vehicular circulation leading up to it, no parking areas and no sidewalks or pedestrian circulation. There is no infrastructure to manage storm water runoff, and no landscaping, courtyards, or plantings to enjoy the outdoor space. It includes sustainable design, but fell short of LEED certification. A landscape architect can help with that. And this is only a fraction of what landscape architecture entails.
Landscape architecture (LA) is an extensive profession dating back to the mid-1800s with the work of Frederick Law Olmsted, “The Father of Landscape Architecture.” While landscaping and plantings are an important component, they are a relatively small piece of the puzzle. Landscape architects strive to seamlessly blend the technical detail of site engineering with the creative art of landscape architecture to create beautiful, sustainable, and functional outdoor spaces.
A majority of projects that involve LA are much larger than traditional residential projects. Landscape architecture is necessary for a variety of projects in multiple markets including K-12 and higher education, corporate facilities, parks & recreation, athletic complexes, and health care. In many cases, LA is an integral part of project development.
As pointed out by the American Society of Landscape Architecture (asla.org), “Thoughtful landscape architecture adds value to a commercial development by handling aesthetic and practical considerations, and addresses the growing public concern for the environment.”
Sustainable design and LEED certification are important elements of landscape-architectural services. “A landscape architect must consider not only what is best for the clients and users of a site, but also what is best for the environment,” according to SUNY-ESF. This is an increasingly important aspect of site design.
Landscape architects are responsible for site engineering that is technically sound. They create drawings similar to an architect’s blueprints, but, rather than design for construction of a building, LA drawings show design for the surrounding site. Just as a general contractor would use blueprints to construct a building, a site contractor uses the landscape architect’s construction documents to implement the site design.
Landscape architecture encompasses a vast array of services. In addition to site design, including storm water management, circulation patterns, and master planning, landscape architects are also qualified to assist with agency coordination related to project development. These organizations include the New York Department of Environmental Conservation, Department of Transportation, historic-preservation offices, planning boards, and other federal, state, county, and local agencies. Landscape architects also participate in community outreach to inform the public about potential or current projects.
Landscape-architecture firms often work as sub-consultants and are part of a larger project team.
Vince Pietrzak, a partner at Appel Osborne Landscape Architecture, views the opportunities presented from working in a team as imperative to encouraging innovative design. He says, “I believe that collaboration is an essential part in how we practice landscape architecture. Different points of view, expertise, and experiences broaden the design process and ultimately deliver the best design for our clients.”
LA firms also have opportunities to lead projects as the prime designer. In Appel Osborne’s case, these projects often involve outdoor athletic facilities. Simply put, landscape architects are responsible for all design outside the walls of a building.
It’s a common misconception that landscape architects focus solely on plantings and aesthetic landscaping. These professionals would be considered landscape designers. Another related profession, landscape contractors, are those who install elements of design conceived by landscape architects. There are some distinct differences between these professions and landscape architects. A landscape architect is required to have, at minimum, a bachelor’s degree in landscape architecture. Beyond the degree, registered landscape architects are certified by the state to practice LA. Certification in New York State is achieved by passing a four-part licensing exam.
A popular college in the area with an established landscape-architecture program is the SUNY College of Environmental Science and Forestry (SUNY-ESF). The college describes its landscape-architecture program as a holistic combination of the issues of nature, craft, art, technology, science, and professionalism.
Of course, the field of landscape architecture includes residential design, but the comprehensive picture of the profession is defined by solving a broad range of planning, site design, and site-engineering issues. Generally speaking, if you are thinking of pursuing a project that involves exterior site design and improvements, a landscape architect should be involved.
Tim Bonaparte is a partner at Appel Osborne Landscape Architecture in Syracuse. Contact him at (315) 476-1022.

Anytime Fitness seeks franchisees in New York
Woodbury, Minnesota–based Anytime Fitness has announced plans to open more than 150 locations throughout New York. The company boasts that it is “the fastest-growing co-ed gym in the world,” according to its news release issued Aug. 3. Anytime Fitness centers are open 24 hours a day, 365 days a year, offering “convenient and affordable” exercise
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Woodbury, Minnesota–based Anytime Fitness has announced plans to open more than 150 locations throughout New York.
The company boasts that it is “the fastest-growing co-ed gym in the world,” according to its news release issued Aug. 3.
Anytime Fitness centers are open 24 hours a day, 365 days a year, offering “convenient and affordable” exercise availability, the firm added.
Anytime Fitness seeks to “ramp up growth” through strategic franchise partnerships and aims to open the new fitness centers within the next five years.
Targeted markets throughout the state include Syracuse, Albany, Buffalo, and Yonkers.
The development push also includes locations in Rochester and Newburgh, which are scheduled to open “within the next 12 months, with another eight in various stages of development.”
Anytime Fitness currently has 20 gyms in New York, according to its news release.
Anytime Fitness considers the Empire State an “obvious and attractive” area for growth, with a “diverse, active population, an open real-estate market and multiple successful existing franchisees,” per the release.
“We’re looking to grow where we can make a difference in people’s lives, and there is immense potential throughout New York to do just that,” Tom Gilles, VP of franchise development, said. “… We’re poised for explosive growth in the state.”
“We’re not looking to simply grow a franchise brand — we’re looking to grow and help individuals reach their specific goals and achieve a healthy, happy lifestyle,” Chuck Runyon, co-founder and CEO of Anytime Fitness, added in the release. “We’re searching for local entrepreneurs who share our passion for building relationships and helping others so that we can achieve that vision in communities across the state.”
Gyms are now open in all 50 states; along with Canada, Mexico, Australia, New Zealand, England, Scotland, the Republic of Ireland, Wales, Grand Cayman, Poland, the Netherlands, Spain, Qatar, India, Chile, Japan, Singapore, Malaysia, Hong Kong, China, Taiwan, Belgium, Italy, Sweden, and the Philippines.
All franchised gyms are individually owned and operated, the company said.
Founded in 2001, Anytime Fitness has been franchising since 2002. Woodbury, Minnesota–based Self Esteem Brands, LLC is its parent company.
Financial requirements
Potential franchisees should expect to pay an initial franchise fee of $39,500, with a total investment between $114,950 and $677,800; with an average EBITDA before salaries of $135,500, according to the website anytimefitnessfranchise.com.
EBITDA is short for earnings before interest, taxes, depreciation, and amortization.
Franchisees should also expect to pay an ongoing royalty fee of between $449 and $549 per month and an ad royalty fee of $300 a month, according to www.entrepreneur.com, the website of Entrepreneur magazine.
The Art of the Big Lie on the Minimum Wage
Politics at times is the art of the Big Lie. That thought reared its head when I saw articles about a bunch of Congress people recently. They had called a big press conference — to announce how they were getting behind the idea of the $15 minimum wage for all Americans. These politicians know absolutely
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Politics at times is the art of the Big Lie.
That thought reared its head when I saw articles about a bunch of Congress people recently. They had called a big press conference — to announce how they were getting behind the idea of the $15 minimum wage for all Americans.
These politicians know absolutely that what they propose will harm many workers. They know it will cause many job losses. They know the job losses will hurt older workers and minorities the most, especially young minorities.
To say that research shows this is like saying the sun came up today. The politicians have seen countless studies that detail the harm. Still, they push for the $15 wage across the land.
How can they do this? It endangers the jobs of so many voters.
They do it because most of those voters don’t know how much such forced minimum wages harm them. And harm their prospects. They only know they can’t find a job, or that they were laid off. They don’t associate this with the high minimum wage.
The latest research on this comes from the National Bureau of Economic Research. It details how much harm the higher minimum wage inflicts on jobs that can be done by robots.
Suppose a company pays 50 folks $10 an hour to do menial work. Now the government orders the firm to pay them $15. The business crunches the numbers, and concludes that a few robotic machines are worth the investment. The cost of the machines is less than the cost of the 50 workers.
An article in The Wall Street Journal described McDonald’s recent moves. Unions, cities, and states pressured the company to raise entry-level wages. It did, and the politicians claimed victory for the workers. Ah, but McDonald’s immediately accelerated moves to digital technology. In order to cut the number of employees it needs. Duh.
We know many jobs will become automated. The politicians know this. They know if they raise the minimum wage dramatically, they bring on the automation more quickly.
Yet they trumpet their plan and whistle in the wind. They falsely promise that “increasing the minimum wage will provide economic security for all working Americans.”
This is utter rot. And they know it. A few cities have jacked up minimum wages dramatically. This makes residents feel they have done a good thing for the low-wage folks. Yet, in many of those cities, low-wage jobs have shrunk in response to the new wage.
The cold reality is that some jobs are only worth $10. If we artificially raise the cost of those positions to $15, employers scrub them. Simple as that. Or they automate them.
The politicians remind me of an old farmer I chatted with years ago. We talked about new farming techniques that would reduce his plowing. Less plowing would preserve more of his precious topsoil. It would reduce erosion. It would cut his fuel and equipment costs.
He agreed that it would, but…
I can still see the sheepish grin on his face as he said, “I’m gonna keep on plowin’ — I just like to see that soil turned over. Just like I’ve seen it all my working days.”
The politicians just like to keep saying, “We’re working to save jobs and to create more jobs. Increasing the minimum wage will provide economic security for all working Americans.”
All working Americans who happen to be in Congress.
From Tom…as in Morgan
Tom Morgan writes about political, financial, and other subjects from his home near Oneonta. Contact Tom at tomasinmorgan@yahoo.com. You can read more of his writing at tomasinmorgan.com
Nine Presidents — their Attributes & Faults
One reason I consider myself fortunate to have led a life in politics is that, over time, I have had a chance to work with nine presidents. From Lyndon Johnson through Barack Obama, I’ve talked policy, politics and, sometimes, the trivial details of daily life with them. Johnson was a deal-maker — always trying to
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One reason I consider myself fortunate to have led a life in politics is that, over time, I have had a chance to work with nine presidents. From Lyndon Johnson through Barack Obama, I’ve talked policy, politics and, sometimes, the trivial details of daily life with them.
Johnson was a deal-maker — always trying to figure out how to get your vote. He notched great domestic accomplishments, yet was brought down by a war he could neither win nor quit.
Richard Nixon was one of the more complex personalities to inhabit the office: highly intelligent and brimming with energy, but he could be vindictive and had a flawed moral compass.
Few people were nicer in politics than Gerald Ford, whose great contribution was to help the country heal after Watergate and Nixon’s resignation.
Jimmy Carter was a down-to-earth campaigner whose engineer’s mind led him to seek comprehensive solutions to the problems of the day. But his outsider approach led to difficulties, even with a Democratic Congress.
Ronald Reagan may be identified as the great conservative ideologue, but he was pragmatic. He criticized government, but signed the appropriations bills that came to his desk. He denounced Medicare, but made no effort to repeal it.
George H.W. Bush, meanwhile, came from the aristocracy yet devoted his life to public service with decency, honor, and modesty. He deserves praise for his skill in handling the transition from the Cold War.
Bill Clinton mastered policy detail and had superb political skills, but couldn’t get his major health-care bill through, and was hobbled by the Monica Lewinsky scandal and his impeachment. I often wonder how much more could have been accomplished had he not been distracted by personal problems.
George W. Bush was affable and likable, and right after the 9/11 attacks he effectively led the country. The course of his presidency, however, was downhill: from peace and prosperity to war and the Great Recession.
Obama was deliberative, smart, and took a compromise-ready approach. But he changed in the face of implacable Republican opposition, arriving with expansive goals and leaving with a far shorter, more incremental horizon.
Presidents are human, with qualities both fine and troubling. Each was different, and at least one tested our democracy. Yet our system of government showed considerable resilience — in part because Congress often played a crucial role as counterbalance, a role much needed with our current president.
Lee Hamilton is a senior advisor for the Indiana University (IU) Center on Representative Government, distinguished scholar at the IU School of Global and International Studies, and professor of practice at the IU School of Public and Environmental Affairs. Hamilton, a Democrat, was a member of the U.S. House of Representatives for 34 years, representing a district in south central Indiana.

S.E.E.D. Planning Group sprouts clients
BINGHAMTON — Travis Maus (pronounced MOSS), the managing member and chief compliance officer of S.E.E.D. Planning Group, LLC, has a picture of Alexander Hamilton prominently displayed in front of his desk. The purpose is not to remind him that Hamilton was one of the nation’s Founding Fathers, a promoter of the U.S Constitution, and the
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BINGHAMTON — Travis Maus (pronounced MOSS), the managing member and chief compliance officer of S.E.E.D. Planning Group, LLC, has a picture of Alexander Hamilton prominently displayed in front of his desk. The purpose is not to remind him that Hamilton was one of the nation’s Founding Fathers, a promoter of the U.S Constitution, and the founder of America’s financial system. Rather, the picture is on a $10 bill Moss carried with him for six months during the recession of 2008 in case he needed gas money to get home. At the time, Maus was a commissioned representative with AXA Advisors and not only received no income during a six-month “dry spell” but also was “underwater” owing AXA money.”
The seeds for starting his own business were planted early on in his career in financial services as an account executive with HSBC Finance (then HFC/Beneficial) and later as a branch manager in Hazelton, Pennsylvania. Maus joined AXA Advisors in 2007 and was promoted to a VP in 2012.
“The fracking revolution created an oil boom in Pennsylvania,” says Maus. “Suddenly, farmers were millionaires because of oil leases they signed. Most had no experience in how to handle their new-found assets or in how to create a financial plan. What was obvious to me was the need for a fee-based service that offered advice not dependent on the sale of any product. AXA showed no interest in the concept.”
Planting the Seed
In 2009, Maus created a d/b/a called S.E.E.D. Financial Strategies designed to sell insurance products. The mnemonic — S.E.E.D. — reflected the values of the new business: Stimulating environment, Ethical standards, Exceptional in meeting and exceeding high standards, and Duty as a fiduciary. In 2013, Maus and two other business owners converted S.E.E.D. Financial Strategies into an LLC and simultaneously set up S.E.E.D. Planning Group, LLC. Leveraging his interests, experience, and passion, Maus registered the planning group in 2015 with the U.S. Securities and Exchange Commission (SEC) as a registered investment advisor (RIA) and registered S.E.E.D. Financial Strategies with New York State as an insurance agency.
“In just two years, our assets under advisement have grown exponentially and should reach $173 million by year-end,” notes Maus.” Our discretionary assets under management (AUM) should total $94 million by then. The growth trend is obviously positive: In 2016 our annual AUM growth was up 43 percent over 2015, and this year we’re trending up 90 percent over last year. While the industry likes to measure success by AUM growth, I prefer to count the growth of our [client] households and our rate of retention. At the beginning of this year, our client base included 330 households, and I’m projecting adding another 130 by year-end. That to me is real growth. Another positive sign is our geographical reach. While our core business is conducted within 50 miles of Binghamton, we now have clients in 16 states scattered from Vermont to California.”
As an insurance agency, S.E.E.D. Financial Strategies sells products such as term-, disability-, and long-term-care policies.
“Our insurance revenue from commissions is barely 1.5 percent of the gross revenue of the two corporations,” explains Maus. “The focus is clearly on the planning group whose planning revenues are fee-based only. We provide objective and transparent financial consultation and coaching. For individuals, the major areas include retirement, estate planning, elder care, college education, and investment. For small-business owners, the major areas include employee-benefits design, succession planning, and executive compensation.”
S.E.E.D. employs 10 people in its 6,500-square-foot Binghamton office on Lewis Street and retains an advisor in the Florida office. Corporate ownership is split among four members, all of whom are active in the business: Maus; Ryan Berkeley; Fred Constantino, Jr.; and Amy Michaels. The Business Journal estimates that the firm’s consolidated revenues in 2017 will total $1.2 million.
The industry contrarian
Maus’s approach to building clients through financial planning rather than focusing on amassing assets makes him an industry contrarian. “Financial planning is the preferred introduction to our clients,” avers Maus. “It drives the business. Unlike management advisors who are looking for a minimum in net assets to invest, the Planning Group doesn’t require a minimum. We engage some clients long before they have liquidity, because we want to build the trust required to be effective, financial planners and asset managers. All of our advisors are on salary with no bonus arrangement for collecting assets, and we sell no products. There is no conflict of interest: The only focus of our advisors is on the best interest of the client. The company’s revenue-per-household is currently lower than the industry average, but that will change over time. There is often a lag period between our financial planning for a client and … [his/her] decision to have us manage personal assets. The steady growth of our AUM is proof that our approach of building trust works. Further proof is that almost all of our clients put us on retainer and prefer to pay upfront.”
S.E.E.D. Planning Group is not approaching its market demographics as one size fits all. “We’re launching a number of divisions this year geared to different segments of the market,” states Maus. “For those with assets in excess of $1 million, we now have ‘S.E.E.D. Wealth Management’ to focus on high-income individuals and their concern for capital appreciation through an individual, customized program.
He continues, “In addition to the financial-planning and investment advice we offer our wealth-management clients as an RIA, we coordinate those activities with accounting and tax services, retirement-planning, and estate-planning for a set fee. Our understanding of wealth management is that it encompasses all parts of a person’s financial life. ‘S.E.E.D.s of Hope’ is focused on those not-for-profit corporations that want to increase their revenues and endowments, but are too small to have an advisor on staff to help with issues such as investment stewardship and legacy gifting. And SPROUT is designed for Millennials who are tech savvy, new to financial planning, and may have recently come into an inheritance. These divisions are growing so quickly my guess is we will spin each one off into an LLC by year-end … While we cater to a wide variety of clients, our sweet spot is serving clients with $1 million to $5 million in [net] assets.”
Navigating the industry turmoil
These are turbulent times for financial advisors grappling with a number of industry changes.
“The advent of the Internet and social media has fundamentally changed the relationship between client and advisor,” opines Maus. “Not too long ago, financial advisors/brokers controlled investing information and trades. Today, clients have access to vast quantities of information and are aware of multiple options that are available. This empowering of the client creates a different, more collaborative relationship with the need for transparency of the process and fees, personal support, and real-time decision-making. The clients want to feel in control of the process. Another change is the client’s demand that the scope of advice be broadened. Not long ago, financial advisors concentrated strictly on investment and asset management. Today, clients want their advisors to help them with liabilities, tax and estate planning, insurance needs, health-care decisions, assistance with budgeting and spending, and income generation. This requires a much higher level of expertise and creativity on the part of financial advisors and a focus away from a transactional relationship to a goals-based approach over the long term.”
Maus then turns to the impact of technology on the industry. “The introduction and performance of ETFs (exchange traded funds) have had a profound impact,” continues the S.E.E.D. managing member. “For those clients who don’t want to think about investing, are disenchanted with high fees, and seek solid returns with low risk, ETFs are a very attractive alternative. Many who are comfortable with technology are also embracing the concept of robo-advisors where an automated, digital platform based on algorithms is replacing the RIA. Financial advisors are now creating hybrids where they marry the robo-concept to a help-desk which offers personal advice. Technology has also put the client in a position to control his/her total portfolio by creating a digital dashboard of all assets. We use Fidelity’s e-Money wealth-planning software which aggregates all of the client’s assets in real time. Anytime our clients want to review their financial status, they simply log in and get a comprehensive visual display of their current positions and correlated risk.”
At the top of the list of items roiling the industry is the new “Fiduciary Rule” issued by the U.S. Department of Labor (DOL).
“Commissions paid to financial advisors and the conflicts of interest created are the most polarizing issues today in investing,” stresses Maus. “Until the DOL issued the first part of its rule this spring, there were two industry standards. The ‘Suitability Standard’ simply required that investments must fit a client’s investing objectives, time-horizon, and experience. [Furthermore] … an advisor working under this standard doesn’t have to disclose any conflicts of interest or act in best-faith to minimize any conflicts. The new ‘Fiduciary Standard’ states simply that advisors and financial planners must put the clients’ best interest ahead of their own. We won’t know the full extent of the new fiduciary standard until the rules are finalized in January, but the move to a higher industry standard is apparent. S.E.E.D. Planning Group adopted the fiduciary standard long before it became mandatory, because we think it benefits our clients.”
Competing
What sets S.E.E.D. Planning Group apart from the competition? “Our emphasis on establishing a trusted relationship with clients based on planning rather than just accumulating AUM certainly sets us apart from the competition,” asserts Maus. “We’re also proactive in reaching out to our clients rather than passively waiting for them to contact us. Education is a big part of our business and so is offering options by introducing ‘what-if’ scenarios. The Internet and social media have leveled the playing field so we can compete with the big companies as well as the local, financial-advisor businesses. And when it comes to promoting the firm, we don’t rely on media. Our strategy is to encourage advocacy referrals and word-of-mouth to develop new business.
“S.E.E.D. has tied its success to the development of the local community. When we see Binghamton, we see opportunity. That’s why you will find our employees on a number of local not-for-profit boards [of directors] to help ensure economic and social growth through community-building. As further evidence of our commitment to the community, S.E.E.D. Planning Group recently created a full-time position — director of community engagement — to strengthen the bonds between the firm and the community and to foster synergistic relationships with local leaders and professionals.
“But most importantly, our people make the difference,” continues Maus. “The firm has assembled a talented group of employees, including a number of young professionals, who believe in our mission. They are focused solely on our clients’ best interests and know how to listen. We never just assign an advisor to a client; we spend time pairing them to assure building long-term, positive relationships. S.E.E.D. offers equity opportunities for all key personnel as one way to attract and retain career employees. In a sense, we are planting people, which yields a rich harvest over time, not just for ourselves but also for all of our stakeholders. The fact that financial advisors are eager to join the firm because of our vision confirms that S.E.E.D. is on the right path.” (An ancient Chinese Proverb says: If your vision is for a year, plant wheat; if your vision is for 10 years, plant trees; if your vision is for a lifetime, plant people.)
Maus is a native of the Southern Tier. He began his career in 2004 at HSBC and joined AXA Advisors in 2007. Maus and two partners left AXA in 2013 to launch S.E.E.D. Financial Strategies. In 2015, S.E.E.D. Planning Group, LLC was listed with the S.E.C. as an RIA and S.E.E.D. Financial Strategies, LLC was registered with New York State as an insurance agency. Maus, 36, is an accredited investment fiduciary and has completed an executive-education course as a retirement specialist at the Wharton School at the University of Pennsylvania. He lives with his wife and four dogs in Conklin.
Maus now looks at his office picture of Alexander Hamilton and smiles, because he no longer worries about having enough gas money to get home. He and his fellow corporate members have built a successful business in a very short time with a strategy and vision that makes S.E.E.D. Planning Group stand out. The key is to keep planting seeds for the long-term. The result: Maus should be looking at a lot of Alexander Hamiltons over the next decade as Generation X and Millennials enjoy an enormous inter-generational wealth transfer. By 2020, PricewaterhouseCoopers (PwC) anticipates that the younger generations will control more than half of all investable assets, a number approaching $30 trillion. PwC also estimates that more than 50 percent of the younger cohorts will choose not to keep their parents’ financial advisors.
It looks like S.E.E.D. Planning Group will continue to sprout clients for a long time to come.
Syracuse University professor wins $52K NSF grant to study workers in the gig economy
SYRACUSE — A Syracuse University professor was recently awarded a grant from the National Science Foundation (NSF) to study how people pursue work in the gig economy, and what challenges they need to overcome to be successful. School of Information Studies (iSchool) faculty member Steven Sawyer won an NSF grant of more than $52,000 through
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SYRACUSE — A Syracuse University professor was recently awarded a grant from the National Science Foundation (NSF) to study how people pursue work in the gig economy, and what challenges they need to overcome to be successful.
School of Information Studies (iSchool) faculty member Steven Sawyer won an NSF grant of more than $52,000 through the foundation’s EAGER (EArly-concept Grants for Exploratory Research) program, Syracuse University said in a recent news release posted on its website. EAGER grants fund researchers’ exploratory work in early stages on “untested but potentially transformative, research ideas or approaches.”
Sawyer’s research will especially focus on “understanding how workers from disadvantaged backgrounds are prepared to participate in this quickly growing arena.”
Common gig-economy jobs include driving for ridesharing companies Uber or Lyft, doing programming work on the freelance marketplace Fiverr, and handling data-entry tasks on the Mechanical Turk digital-worker platform. Others earn money by selling products and services in an online marketplace or by renting out their properties on a home-sharing site such as AirBnB or onefinestay.
Altogether, 24 percent of American adults made money last year participating in the various online marketplace and gig-work platforms, per the Syracuse release.
“While we know that gig-based jobs are growing in popularity for workers across the spectrum, we don’t have a great understanding of what it takes to be a worker in this kind of environment, especially among disadvantaged populations,” said Sawyer. “Our goal is to understand, in greater depth, what will be needed to make this kind of work successful, and to identify the particular challenges and needs of workers who come from disadvantaged backgrounds, such as single parents or rural workers, for example.”
Sawyer and his research team plan to study how these gig workers obtain and organize their resources, how they use digital tools and services, and where they work.
“These workers often work outside of typical office settings. Their workspaces include coffee shops, libraries, co-working centers and other on-the-go places,” he said. “Some have routine circuits of travel and can rely on co-working spaces, while some are more nomadic. Either way, they must organize and reconfigure their work resources, creating ‘mobile offices’ that provide cognitive space, physical space, communications and direct work resources.”
A second goal of Sawyer’s work will be to to develop better methods for collecting data on gig workers, and how to understand the alternative uses of the digital platforms, applications, and devices that these workers utilize. He said he hopes his work contributes to “policies and programs focused on educating, training and preparing a more digitally-enabled workforce of the future as it is clear that these new digital platforms and gig-work opportunities are only going to get more popular as their adoption steadily increases.”
A chat with Franciscan Companies’ Frank Smith
Editor’s Note: CNY Executive Q&A is a feature appearing regularly in The Central New York Business Journal, authored by guest writer Jeff Knauss, who is co-founder of his own digital-marketing firm. In each edition, Knauss chats with a different executive at a Central New York business or nonprofit, with the interview transcript appearing in a conversational
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Editor’s Note: CNY Executive Q&A is a feature appearing regularly in The Central New York Business Journal, authored by guest writer Jeff Knauss, who is co-founder of his own digital-marketing firm. In each edition, Knauss chats with a different executive at a Central New York business or nonprofit, with the interview transcript appearing in a conversational Q&A format.
In this issue, I speak with Frank L. Smith, Sr., who served as president and CEO of Franciscan Companies for 21 years and vice president of St. Joseph’s Hospital Health Center for 23 years. He currently serves as a consultant at Franciscan.
KNAUSS: Tell me a little bit about your background and how you ended up in health care.
SMITH: I came to Syracuse in 1970 to go to college at Upstate Medical University. I attended the College of Health Related Professions and received an associate degree in respiratory therapy. In 1971, I was allowed to work clinically, so I started offering patient care at St. Joseph’s Hospital. In 1972, I graduated from Upstate and worked at St. Joe’s for a year. I was later hired by Upstate Medical Center to be an instructor and I was working on my bachelor’s degree in health-care administration at Empire State College. I subsequently earned a master’s degree from Syracuse University.
While at Upstate, I went from an instructor to assistant professor. I was also the clinical coordinator for the College of Health Related Professions respiratory care program. I was tenured and promoted to associate professor. In late 1983, I was asked to help St. Joseph’s Hospital as a consultant. There were some changes they wanted to make in their respiratory care program. As a result of that consulting work in 1984, I gave up my tenured position at Upstate and came on as a full-time employee at St. Joseph’s Hospital Health Center. At that time, I was director of the Respiratory Care Department.
Part of my plan, based on a paper I wrote when I was in graduate school, was preparing hospitals for prospective reimbursement. This included setting hospitals up with home care, durable medical equipment, and a lot of ambulatory care programs that hospitals traditionally didn’t have. St. Joseph’s gave me the green light to do that. It promoted me to assistant administrator. With Dr. Thomas Aiello, a pulmonologist, I started Franciscan Health Support, which was the first of Franciscan’s companies. This program was specifically designed to reduce the length of stay for patients who had chronic pulmonary disease in our hospital, which was a big problem back in those days. It continues to be a big problem.
We looked at what was available in the community, and we added a clinical touch to it. We had registered respiratory therapists going into the homes, providing their services 24-hours, 7-days-a-week on call, with a pulmonologist who was also our medical director. If we hit a problem, we could call him. We were quite successful in reducing the length of stay and providing high-quality care so that people could have an improved life at home. As a result, the program kept growing. We ended up creating joint ventures with several hospitals, including Lourdes Hospital in Binghamton and St. Elizabeth’s Medical Center in Utica.
Subsequently, we set up little companies with several other hospitals in the area: Oneida, Carthage, Lewis County, and Auburn. We’re the preferred provider for just about every hospital in this area, and this region. At that point, I wore two hats: I was the VP for St. Joseph’s Hospital, and I was the president and CEO of Franciscan Companies. About two years ago, I gave up my VP job and just focused on my job at Franciscan Companies, because I knew I was getting ready to retire. There were some things that I had to do, and wanted to do, for Franciscan.
I’m still working on some projects with Franciscan Companies now, but in January of this year, I retired. They asked me to stay on and help with the transition, and to work on some projects. My forte is strategic planning and development. I’m working with a person who is going to be doing that for Franciscan, and we’re doing a lot of different special projects. So that’s how I got here after 45 years in health care.
KNAUSS: What about health care made you so passionate to stay in it for so long and continue to do the kind of work you’re doing?
SMITH: I had a very traumatic experience when I was 10 years old. My little sister died of cancer. She was only 17 months old. It had a profound impact on my entire family, and my older sister became a nurse. She was very motivated and wanted me to also get into health care. At that time, I wanted to be a policeman — my father was a policeman. I’d come from Rome, which is a small town. At that time, you either worked in the mill, became a policeman, a teacher, or a fireman, or went to college. My mother and my sister didn’t want me to be a policeman so I ended up going to Upstate. It changed my life.
KNAUSS: What drove you to administration and management roles in health care?
SMITH: I quickly realized that the boss makes the decisions. That’s the bottom line. To eliminate barriers, to get done what needed to be done, I wanted to be the boss, but I never considered myself a boss. I considered myself the leader. I engaged my staff and colleagues to assist me, but I wanted to be able to have the ability to say, “this is what we have to do” and do it. I didn ‘t want to have to go through a bunch of barriers to get it done.
KNAUSS: Speaking of leadership, if I were to walk out of the room and ask a handful of people that you’ve managed over your career, how would they describe your leadership style?
SMITH: My employees have been very open with me over the years. I think they know that I’m very humanistic; I firmly believe that family comes first. I’ve always supported my employees in their personal lives as well as their professional lives. I’ve had to make the hard decisions, but they were fair decisions whenever I had to make them. I think they know me as being fair and very loyal. They know that I expect that loyalty back in return. Their job is to make me look good. If they make me look good, I can make them look good.
KNAUSS: Did you take on leadership roles from an early age?
FRANK: I’ve been working since I was 13. My father was a policeman and wasn’t paid well for the work that he had to do, and my mother wasn’t well. I had five sisters and I was the only boy. So, working hard has always been my priority. I decided very early on that no matter what I did, I was going to be the best at it. When I worked at a gas station, I came in at 9 p.m. and cleaned the gas station, cleaned the men’s room and the ladies room. It was the cleanest men’s room and ladies room in the city of Rome. I delivered papers and I was the best paperboy in the city. I worked in a store and I was the best bagger and best stocker in the city.
I’ve always been known to be a high achiever. I require very little sleep; I sleep about three or four hours a night. I read tremendous amounts of material just because that’s what I do at night. I’m dyslexic. A lot of people didn’t know that about me and I didn’t really learn to read the right way until I was in graduate school.
KNAUSS: Tell me a little bit about what you look for when you hire and how does that contribute to the culture that you’ve developed?
SMITH: It depends on the position. If I’m looking for a clinical physician, I look for an individual who is passionate about patient care and passionate about his/her patients. I told the following to every employee who came to work for me when I was hiring: “I want you to treat every patient as though it’s somebody you love. If you love somebody, you would do whatever you had to do to help them, and that’s the way I want you to treat your patients. They didn’t ask to be sick. They didn’t ask to be in that position. Their lives have been turned upside down. Our job is to help them and make them as comfortable as possible, and improve the quality of their life the best we can.” I told this to every employee at every orientation.
I look for people that are compassionate and really have the skills. They wouldn’t even be talking to me if they didn’t have the skills. It’s the same thing with management and the other positions. I wouldn’t waste my time talking to somebody that I wasn’t serious about hiring. What I look for from them is loyalty, because if they are loyal then they will want to do the best they can to make me look good and the organization look good. That’s what it takes. We’re a team and I tell everybody that you don’t have to know everything. Ask the question. Don’t sit back and not know something or not do something right because you don’t know the answer. Ask the question. We’re a team. There’s no such thing as a bad question or inappropriate question. With education being my background, I learned that a long time ago. Students that were asking the questions were the ones that were interested and really wanted to know more.
knauss: What is the biggest frustration you’ve faced in your career?
SMITH: The biggest frustration that I’ve had working in health care all these years has been the lack of understanding people have about health care. Their perception of health care has been primarily perceived from watching television or reading a book, or maybe some intimate experience that they had. Health care has been so highly regulated over the years, especially in New York state and very highly regulated by the payers over the years. It’s very difficult for a health-care provider to strive for the best and do the best, and be able to break even. No money, no mission. I’ve always been frustrated with that.
My oldest son had an opportunity to go to medical school. The kid is brilliant. He went to an orientation and they talked about managed care. He came home and said, “Dad, I’m not going to become a doctor. I don’t want you discouraged.” He says, “I’m going to go into computers. I can help people more. I don’t have to worry about somebody telling me how to do my job, not worry about telling me how much they are going to pay me and not worry about having to harm anybody or do something wrong. I’m going to do that.” That always bothered me, but it’s the truth.
It’s very easy to point a finger at a doctor, nurse, or therapist and say they made a mistake. Well, nobody goes to work in health care and tries to make a mistake. We go to work trying to help somebody, but things have turned. The downside of health care is everybody expects it, but nobody wants to pay for it.
KNAUSS: What’s the one main point of differentiation for Franciscan Companies?
SMITH: It’s our culture. It’s more than a job. The people are here because they really want to help people. We’re a family. We treat each other like we’re family. We have our differences, but we’re a family. When one of our family members has a problem, we all have a problem. We do everything in our power to help that individual. We’re the same way with our patients. Our patients get 100 percent of all the resources we have available. That includes our physicians who are medical directors. We have five of them that we utilize to help us with our patients, to make sure we’re doing everything the best we can. I think that the culture is critical. A lot of people say we’re a family. A lot of people say we’re compassionate. A lot of people say we practice what we preach.
KNAUSS: How do you spend your free time?
SMITH: I spend as much time as I can with my wife, my children, and my grandchildren. Everybody knows that I’m a Disney World fanatic and I go to Disney World probably once a month or so.
KNAUSS: Come on, really?
SMITH: Yeah, I really do. I used to have a house down there. Instead I bought a timeshare with Disney World and it has been seventh heaven. It forced me to take vacation time, which I rarely did early in my career. Now I have a place to take my grandkids and I love it. You wake up in the morning and you don’t have to think about what you’re going to do today. You can go to any park. You can go to any pool. You can do whatever you want. You don’t have to have a plan.
About the author: Jeff Knauss is co-founder of the digital marketing agency, Digital Hyve, and has always had a passion for learning about successful executives and their stories. He also is a current board member of Byrne Dairy, the Food Bank of CNY, and Loretto Foundation. For more on Knauss, check out www.digitalhyve.com
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