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Veteran-owned restoration business operating in new HQ
HASTINGS — Paul Davis Emergency Services of North Country NY, a restoration contractor franchise business owned by a local veteran, is settling into a new headquarters. It’s located at 22 Gildner Road in the town of Hastings, south of the village of Central Square. “We moved in here June 1 of this year,” says Scott […]
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HASTINGS — Paul Davis Emergency Services of North Country NY, a restoration contractor franchise business owned by a local veteran, is settling into a new headquarters.
It’s located at 22 Gildner Road in the town of Hastings, south of the village of Central Square.
“We moved in here June 1 of this year,” says Scott Colbert, owner and general manager, in a phone interview with CNYBJ on Sept. 26. Paul Davis Emergency Services is leasing the 7,000-square-foot building, he adds.
The business specializes in rapid-response, emergency-mitigation services including board-ups, water and fire damage restoration, and mold removal.
Colbert cites the local franchise’s growth for pursuing the new headquarters. “We just needed more room,” he says.
The company was previously based in a 3,300-square-foot space it leased at 9670 Brewerton Road in Cicero, which it has since vacated.
The firm also operates a 1,300-square-foot satellite office in Watertown and plans to add another satellite office in Potsdam in the next six months, says Colbert.
The business currently has 13 employees, besides Scott and his wife, Kim, who handles its human resources and accounting functions.
Colbert opened his Paul Davis franchise in 2010 as a veteran-owned, emergency services and restoration company to serve customers throughout Central New York and the North Country regions. Colbert served in the U.S. Marine Corps from 1987 to 1993 with stops at Camp Pendleton, California; Mount Fuji, Japan; and Yuma, Arizona.
Alternate route
Colbert had been looking for a bigger headquarters in the area “for quite a while,” even as the firm operated in its space in Cicero.
While driving home back in May, Colbert had to take an alternate route because of some road construction on his normal route. He ended up traveling on a side road that he had used before. Colbert knew that the building that now houses his company’s headquarters was located along that road. The last time he had driven by the structure, it was occupied. But this time was different.
“I turned the corner and I saw a for-sale or rent [sign] and I thought, okay, maybe we’ve got an opportunity,” Colbert recalled thinking at the time.
A week later, he signed a lease for the building. Tony V. Senzarino LLC is listed as the property owner, according to the website of the Office of Oswego County Real Property Tax Services.
“The building fits our needs right now. We’re still looking to hire new people. We’ve got a lot of growth ahead of us,” says Colbert.
Open house fundraiser
Paul Davis Emergency Services of North Country NY hosted an open house at its new headquarters on Sept. 27.
At the event, the franchise business helped raise money for Clear Path for Veterans and the Central New York SPCA. Other activities included tours of the facility, raffles, giveaways, a prize wheel, and a “smooch -a- pooch” booth.
About Paul Davis
Paul Davis Emergency Services franchises restore residential and commercial properties damaged by fire, water, mold, storms and disasters, according to its release. Founded in 1966, Jacksonville, Florida–based Paul Davis Emergency Services has more than 375 independently owned franchises in the U.S. and Canada. Rich Wilson is the firm’s CEO.
Paul Davis requires an initial investment of between $64,000 and nearly $189,000, according to the website of Entrepreneur magazine. Other Paul Davis financial requirements include a net worth of $100,000 and a liquid-cash requirement of $55,000. The initial franchise fee is $39,000, but veterans receive a $5,000 discount off the franchise fee.
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Here are some recent tweets that came across the @cnybj Twitter feed, offering various business, career, personal, and digital/social-media tips. Mitch Mitchell @Mitch_M Is Your Business Hard To Work With? https://youtu.be/-_LW1XmC2ZA #business #customerservice SBA @SBAgov SBA has resources to help women entrepreneurs start & grow a business. Get the details → http://owl.li/5vrq30fmkv9 #AmericanBusinessWomensDay NFIB @NFIB
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Here are some recent tweets that came across the @cnybj Twitter feed, offering various business, career, personal, and digital/social-media tips.
Mitch Mitchell @Mitch_M
Is Your Business Hard To Work With? https://youtu.be/-_LW1XmC2ZA #business #customerservice
SBA @SBAgov
SBA has resources to help women entrepreneurs start & grow a business. Get the details → http://owl.li/5vrq30fmkv9 #AmericanBusinessWomensDay
NFIB @NFIB
Planning a new advertising campaign? Make sure your #smallbiz follows the rules and avoids these common mistakes: http://on.nfib.com/2w4Vbu5
ADP @ADP
Everything you need to know about #smallbiz loans: http://bddy.me/2xkyvdn
Paul Howey @Paul_Howey
Your business needs proper equipment more than you think: http://ow.ly/9GFn30fmgjy #smallbiz #startup #entrepreneur #businessideas
The Lead Rainmaker @willstauff1
Tricks to Turn self Into a Successful Leader #Leadership http://bit.ly/2pOcwFb
Kingsley @KingsleyRecruit
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What your #smallbiz needs to know about #ransomware: http://xsoc.so/F632EA by @seansteinsmith via @Inc
Social Fave @Socialfave
5 Types of #SocialMedia Content You Need to Create for Your #Business! http://bit.ly/2fYJMJb @RebekahRadice #Content #videos #infographics
Here are some recent tweets that came across the @cnybj Twitter feed, offering various business, career, personal, and digital/social-media tips. NFIB @NFIB Get a customer complaint email? Consider yourself lucky. #Smallbiz tips on how to turn it into an opportunity: http://on.nfib.com/2jy52qK SBDC at Onondaga CC @onondagabizwiz 27 Entrepreneurs Share Their Secrets to Staying Focused: https://www.entrepreneur.com/slideshow/286302#0?platform=hootsuite
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Click here to purchase a paywall bypass link for this article.
Here are some recent tweets that came across the @cnybj Twitter feed, offering various business, career, personal, and digital/social-media tips.
NFIB @NFIB
Get a customer complaint email? Consider yourself lucky. #Smallbiz tips on how to turn it into an opportunity: http://on.nfib.com/2jy52qK
SBDC at Onondaga CC @onondagabizwiz
27 Entrepreneurs Share Their Secrets to Staying Focused: https://www.entrepreneur.com/slideshow/286302#0?platform=hootsuite
Vanessa Dunford @vaniccilondon
4 tips on how to stand up for what you believe in: http://ow.ly/H68D30ferFG #entrepreneur #business #success #Tips
Eric Mower + Assoc @MowerAgency
Three Tips for Standing Out at a Major Exhibition. 1. Don’t cater to the masses. https://buff.ly/2jodNDB
Jeffrey Feldberg @JeffreyFeldberg
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Wight Loss @OnFitnessHealth
Healthy Eating Tips http://goo.gl/iT1TZF #weightloss #fatloss #Health #healthy #diet #exercise #fitness #tips
Tasheena @SimplyTasheena
Sharing 40+ of my Money Saving Secrets #ontheblog: http://www.simplytasheena.com/2017/02/40-money-saving-secrets-you-need-to.html … #debtfree #money #moneysaving #savings #frugal #blogging #Tips
Mitch Mitchell @Mitch_M
5 Types of Content That Will Instantly Boost Content To Grow Your Blog https://inspiretothrive.com/how-to-grow-your-blog-by-content/ … by @nwangenetheodor
Nick Kalavas @NicholasKalavas
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Julie Briggs @JulieBriggsCNY
Earning An Audience: How To Be Irresistible + Grow Your Brand Online – http://olyvia.co/grow-your-brand/
SOS moves into new $9M Clay office building
CLAY — Syracuse Orthopedic Specialists (SOS) moved into a new location in a newly constructed, $9 million building at 8324 Oswego Road in Clay on Sept. 18. SOS jointly owns the building with Family Practice Associates, PLLC (FPA), which plans to open a new office in the same building in October, combining its current offices
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CLAY — Syracuse Orthopedic Specialists (SOS) moved into a new location in a newly constructed, $9 million building at 8324 Oswego Road in Clay on Sept. 18.
SOS jointly owns the building with Family Practice Associates, PLLC (FPA), which plans to open a new office in the same building in October, combining its current offices in the Clay Medical Center at 8100 Oswego Road in Clay and its other office in Lysander.
Syracuse Orthopedic Specialists (SOS) and Family Practice Associates (FPA) share equal ownership of the new 40,000-square-foot building.
“That is brand new from the ground-up construction,” says Michael Humphrey, CEO of Syracuse Orthopedic Specialists, who spoke with CNYBJ on Sept. 12.
Besides SOS and FPA, Crouse Medical Practice-Cardiology and Syracuse Gastroenterological Associates will also have space in the building “later this year,” according to an Aug. 31 SOS news release.
To accommodate the new office space, SOS will consolidate its staff and services of the Baldwinsville, Cicero, and Clay orthopedic offices, and the Baldwinsville SOS Orthopedic & Sports Therapy offices.
The purpose of the new building is “to be more efficient with our staffing and even with some of the equipment that we need,” Humphrey notes.
The SOS locations that had operated at the Clay Medical Center, the Cicero Health Center, and in the Radisson Health Center in Baldwinsville (town of Lysander) are moving operations to the new Clay building.
The three offices affected are leased locations, and SOS notified the landlords involved about a year ago that SOS would be moving.
Staff from each office, a total of about 25 staff members, will move to the new Oswego Road office. They include office staff, nurses, physicians, and physical therapists.
The consolidation won’t result in any job cuts, says Humphrey. “We’ve got almost everyone coming … and a few people that are not, we have openings for them in other offices,” he notes.
Sharing ownership
SOS has operated offices in Clay Medical Center and the Radisson Health Center, and FPA still does for a few more weeks.
Both organizations had been thinking about consolidating offices, and they started discussing possibilities about two years ago.
“If we’re both in a similar situation, maybe we could build a building together,” says Humphrey, recalling the general theme of the initial discussions.
SOS will occupy about 16,000 square feet in the new building. The space will include its clinical and medical offices and an area in which its physical therapists will provide therapy services, says Humphrey.
FPA will also utilize about 16,000 square feet. “We’re downstairs. They’re upstairs,” Humphrey notes.
“The FPA physicians and staff are thrilled about the new location,” Jean Carnese, practice administrator at FPA, said in the SOS release. “Combining our two current locations into the new facility will help us with efficiency and provide a functional space to continue to provide the highest quality care to our patients in an office space that will make them feel comfortable. We are equally excited to share space in a building with other exceptional medical groups like Syracuse Orthopedic Specialists, Crouse Medical Practice-Cardiology, and Syracuse Gastroenterological Associates. It will be convenient for patient referrals and access to receive the care they need in a timely manner.”
FPA will have about 85 employees in the new building, Carnese added in an email response to a CNYBJ inquiry.
Construction
Hueber-Breuer Construction Co., Inc. was the general contractor on the $9 million project. Paul Huysman of Bennetts & Huysman Architects PC of Manlius designed the new building. M&T Bank provided the financing for the project, Humphrey adds.
The construction started last fall and continued for a period between 9 and 10 months.
The Onondaga County Industrial Development Agency approved $824,000 in exemptions from sales taxes on construction materials, and a $90,000 exemption from the state mortgage-recording tax, SOS said.
The organizations had also applied for $1.24 million in property-tax discounts over a 10-year period, which OCIDA did not approve.
Utica’s Sivic Solutions Group is acquired by New Jersey firm, Solix
UTICA — Sivic Solutions Group, LLC (SSG), a Utica–based consulting firm, has recently been acquired by Parsippany, New Jersey–based Solix, Inc. as that firm expands its market footprint and adds several new services The acquisition closed on June 1 and the integration is still in progress, says Gene King, a spokesman for Solix. The companies
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UTICA — Sivic Solutions Group, LLC (SSG), a Utica–based consulting firm, has recently been acquired by Parsippany, New Jersey–based Solix, Inc. as that firm expands its market footprint and adds several new services
The acquisition closed on June 1 and the integration is still in progress, says Gene King, a spokesman for Solix. The companies are not disclosing financial terms of the deal.
SSG, now a wholly owned subsidiary of Solix, continues to be headquartered in Utica. SSG has 25 employees in Utica, and there have been no changes to the local operations since the closing of the acquisitions, according to King.
Solix, a provider of program and process management, regulatory compliance and customer care services for businesses and government agencies throughout the United States, currently employs more than 800 people, he says. The firm has operations in several states including Texas and Illinois. It provides business-process outsourcing, program management including eligibility determination, and customer-care services for government agencies, as well as utilities, health insurers, and some of the largest telecom companies in the U.S.
Meanwhile, SSG says its offerings include consulting, process management, and systems services to state and county health and human-services agencies, juvenile-justice agencies, and school districts across the U.S. SSG also provides financial management, cost-allocation consulting, and helps implement large complex statewide systems to assist state and local agencies in the recovery of funds from federal programs.
“The synergies between our solutions and the collective experience and knowledge of our staffs offer government agencies, programs and businesses a source of robust support and extraordinary level of service,” Jack Miller, Solix president and CEO, said in a news release.
Siva Kakuturi, SSG president and CEO, added, “We are very excited about joining Solix and what this means for our customers with future offerings as we enhance and develop services… While there will be no changes or disruptions for our customers, our collaboration with Solix will enable us to grow and offer additional services to our customers.”
Sivic Solutions Group is based at 414 Trenton Road in Utica. It has additional offices in Chicago; Kansas City; Indianapolis; Washington, D.C.; Tampa; and Albuquerque.
USDA calls on dairy farmers to help measure Northeast milk production
Thousands of milk producers across the U.S., including nearly 2,500 in the Northeast, will receive surveys from the U.S. Department of Agriculture’s National Agricultural Statistics Service (NASS) as the agency collects information for its 2017 milk-production reports, according to a recent news release. “The dairy industry is an important component of the Northeast’s agriculture and
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Thousands of milk producers across the U.S., including nearly 2,500 in the Northeast, will receive surveys from the U.S. Department of Agriculture’s National Agricultural Statistics Service (NASS) as the agency collects information for its 2017 milk-production reports, according to a recent news release.
“The dairy industry is an important component of the Northeast’s agriculture and it is crucial for us to have accurate data about this key sector,” King Whetstone, director of the NASS Northeastern Regional Office, said in a news release. NASS conducts the milk-production survey in the region, including New York state, every January, April, July, and October. The survey asks dairy farmers to disclose the number of milk cows in the herd, number of cows milked, and total milk production for the first day of the month. New York is the largest milk producer among the Northeast states.
The dairy industry relies on monthly milk-production reports to make decisions about the marketing of milk. By participating in the survey, milk producers can ensure that NASS provides “timely, accurate, and useful data that all sectors of the U.S. milk industry use to make sound business decisions,” the organization contends.
“At NASS, we have a strong commitment to respondent confidentiality,” Whetstone said. “We are required by law to protect the privacy of all responses and publish data only in aggregate form, ensuring that no individual producer or operation can be identified,” he noted.
NASS said it will publish the survey results in its monthly milk-production report on Oct. 20, 2017. All NASS reports are available online at www.nass.usda.gov/Publications.

Embassy Suites by Hilton Syracuse-Destiny USA opens for business
SYRACUSE — Destiny USA “consistently” draws from a distance covering a four-plus hour drive, and it attracts tourists from all 50 states, Canada, “and worldwide.” Aiden McGuire, director of marketing at Destiny USA, made the comment during his remarks as part of the formal-opening ceremony for the city of Syracuse’s newest hotel. “Destiny USA now
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SYRACUSE — Destiny USA “consistently” draws from a distance covering a four-plus hour drive, and it attracts tourists from all 50 states, Canada, “and worldwide.”
Aiden McGuire, director of marketing at Destiny USA, made the comment during his remarks as part of the formal-opening ceremony for the city of Syracuse’s newest hotel.
“Destiny USA now becomes an even stronger tourism draw for visitors from across the state, from across the country, and from around the world,” McGuire added.
His remarks were part of the Sept. 12 formal-opening ceremony for the Embassy Suites by Hilton across Hiawatha Boulevard from Destiny USA.
Destiny USA has grown to become New York’s largest shopping, dining, and entertainment complex and 26 million guests visit the venue annually, McGuire noted.
The 209-room facility is officially known as Embassy Suites by Hilton Syracuse-Destiny USA and located at 311 Hiawatha Blvd. W. The hotel employs more than 75 people.
Embassy Suites by Hilton is described as a “global brand of upscale, all-suite hotels” from Hilton (NYSE: HLT), according to a Destiny USA news release. Hilton Worldwide Holdings, Inc. is headquartered in McLean, Virginia.
The hotel represents “the first of many” hospitality projects in the Pyramid company’s “development pipeline,” Stephen Congel, CEO of the Pyramid Management Group, said in his remarks at the formal-opening event.
“It’s also a natural progression of our efforts to provide visitors to Central New York with an unparalleled offering of retail, dining, entertainment, recreation, and now hospitality that will continue to enhance Destiny USA’s reputation as a number one, international tourism destination in this region,” said Congel.
A lending group led by M&T Bank (NYSE: MTB), which also included Berkshire Bank (NYSE: BHLB) and Tompkins Trust Company (NYSE: TMP), financed the $48 million hotel project, according to Destiny USA.
Hueber-Breuer Construction Co., Inc. handled construction on the hotel project. Crews began construction on the hotel in June 2016, representing the first onsite hotel property at Destiny USA.
In her remarks, Onondaga County Executive Joanie Mahoney noted that Onondaga County government is operated “in large part” with sales-tax revenue.
The more sales tax that Onondaga County government collects, the lower it can keep property taxes, she added.
“People rail on property taxes and it’s true that they’re high, but they’re lower today because of the sales tax we collect and a project like this is very valuable to this community,” said Mahoney.
“Go-to property”
Destiny USA management sees the hotel as the “go-to property” for people traveling to visit the mall and entertainment complex.
The hotel offers 10,000 square feet of flexible meeting space for special events. Additional amenities include an indoor heated pool, fitness center, a restaurant, and a 24-hour convenience shop.
“We are so excited and so happy to be part of the Syracuse community starting today with our team,” Kevin Varr, general manager, Embassy Suites by Hilton, said in speaking with local reporters before the formal-opening ceremony.
Plano, Texas–based Aimbridge Hospitality, the nation’s second largest independent hotel-management firm, will operate the facility.
SUNY Cortland’s Bowers Science Museum to formally open Sept. 28
CORTLAND — SUNY Cortland announced that its updated Ross E. Bowers Hall Science Museum and Greenhouse will formally open Sept. 28 with a ribbon-cutting event in the science complex’s first-floor lobby. The recently renovated museum will offer a massive, interactive periodic table of elements, an ornithology exhibit featuring preserved passenger pigeons, and a mural that
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CORTLAND — SUNY Cortland announced that its updated Ross E. Bowers Hall Science Museum and Greenhouse will formally open Sept. 28 with a ribbon-cutting event in the science complex’s first-floor lobby.
The recently renovated museum will offer a massive, interactive periodic table of elements, an ornithology exhibit featuring preserved passenger pigeons, and a mural that lets visitors “see” what the hills behind Bowers Hall looked like 17,000 years ago, the university said in a news release.
“Our guiding principles were that whatever was displayed needed to have an interesting story to it, have an educational component to it and it needed to look good,” Christopher McRoberts, professor of geology and curator of the museum, said in the release. “Our goal is to use that space both for our current students who walk through it, even for teaching in some regards, but also as a space that prospective students and people in the community can visit.”
Campus officials and other dignitaries are scheduled to offer remarks at the 11 a.m. ribbon cutting. A reception and facility tour is set to follow the ceremony.
McRoberts worked with faculty members from SUNY Cortland’s biological sciences, chemistry, and physics departments to decide what to showcase in the museum. Julio Torres Santana, who worked as a project coordinator in the university’s facilities planning, design and construction office during the Bowers Hall renovation, helped shape the design of the displays.
The “focal point” of the museum is a 15-panel mural, “Dreaming of our Ancient Land,” painted by Trumansburg–based artist Barbara Page. The mural portrays an ice-age view from the site of Bowers Hall, looking north toward Tully Valley. The flora, fauna, and glaciers in the painting are said to represent what would have been found in the region 17,000 years ago.
The mural, created as though there is a picture window in the building that lets visitors see back in time, serves as the background for the geology display case, the release stated. A pair of “erratics,” large rocks left when the glaciers melted at the end of the most recent ice age, lie in front of the mural. These geological specimens were collected locally. Geologic studies show that the rocks were originally plucked up by a glacier in Canada and moved south as the glacier grew.
Other items in the geology section of the Bowers Science Museum include a display on the area’s stratigraphy — the study of rock layers — and a “real-time” seismograph station that monitors earthquake activity.
McRoberts completed much of the work on the geology displays, writing descriptions for placards, drawing illustrations and mounting samples in display cases.
“I’m a paleontologist, so I’ve worked in museums an awful lot all around the world,” he said in the release. “I understand the value of collections in museums and that was one of the reasons why I was chosen as curator. I have no formal training in museums but I research in museums all the time.”
SUNY Cortland’s biological sciences department has displays focusing on the evolution of birds and modern microscopy. The college’s “renowned collection” of birds includes endangered and extinct species and was a focal point of the museum before the renovations. The collection includes a green jay, a Blackburnian warbler, an eastern screech owl and a red-headed woodpecker, among others.
The physics department’s main contributions include technological equipment through history. The chemistry department added a large touchscreen monitor that includes an interactive periodic table of the elements as well as posters from recent undergraduate research projects.
A new greenhouse facility outside Bowers Hall was completed this summer, the university said. The greenhouse has three growing areas for tropical, desert, and research flora. Steven Broyles, professor and chair of the biological sciences department, acquired about 100 rare and unusual plants from the United States Botanic Garden in Washington, D.C. to kick-start the college’s collection.
Shared Services Agreement is an Important First Step Toward Improved Service
Onondaga County’s Shared Services Panel recently released a report outlining opportunities to create savings that directly address the fiscal challenges faced by our local governments. Their work is an important recognition that the status quo cannot continue, and I applaud their efforts to embrace cooperative solutions to eliminate duplication of services and tackle the tax pressures
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Onondaga County’s Shared Services Panel recently released a report outlining opportunities to create savings that directly address the fiscal challenges faced by our local governments. Their work is an important recognition that the status quo cannot continue, and I applaud their efforts to embrace cooperative solutions to eliminate duplication of services and tackle the tax pressures that burden our communities.
However, the current plan as outlined by the panel represents a mere 0.05 percent savings. This alone is not significant enough to be transformative. While a welcome first step, we have much more work to do. As a community, we must continue to advocate for solutions that touch every category of service and achieve a scale of service improvement and cost efficiency that will be meaningfully felt by the residents of our region.
Over the past several years the Consensus Commission on Government Modernization has put forth considerable time, thought, and effort to address how we can work together to drive savings and efficiencies. It is a missed opportunity for the panel to not have advanced more of the Consensus Commission’s recommendations.
The final recommendations presented by that commission reflect more than 100 conversations that took place across the city and county over three years involving more than 6,000 people. It’s incumbent upon our community leaders and elected officials to understand those recommendations as an overwhelming call for action. However, in the absence of such action, it is up to each citizen to ensure that current models of service delivery, which are wholly inefficient and ineffective, are reformed.
This is a time for our elected leaders to take bold action. It is my hope that members of Onondaga County’s Shared Services Panel use this plan as a starting point to drive changes that are real and necessary for our community. I encourage all residents of Onondaga County to use their voice to make sure this happens.
Robert M. (Rob) Simpson is president and CEO of CenterState CEO, the primary economic-development organization for Central New York. This viewpoint is drawn and edited from the “CEO Focus” email newsletter that the organization sent to members on Sept. 15.
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