Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.
Union reacts to reports Tops Markets is planning bankruptcy
ORISKANY, N.Y. — In the wake of reports that Tops Markets is considering bankruptcy, the union that represents thousands of the grocery chain’s workers says
Viewpoint: Building a Website Your Patients Don’t Hate
It’s no secret: being tech-savvy is critical in the current business landscape. If your health-care practice (or small business) doesn’t have a fully operational website,

CNYSME selects Crouse’s Boynton for 2018 Crystal Ball Award
SYRACUSE, N.Y. — The Central New York Sales & Marketing Executives (CNYSME) organization has chosen Kimberly Boynton, president and CEO of Crouse Health, as the

CEO TALK: SCHC leader discusses renewed federal funding
SYRACUSE, N.Y. — The CEO of Syracuse Community Health Center (SCHC) recently breathed a sigh of relief at the passage of federal funding the center
Viewpoint: Growing Hospital’s ROI, Skills by Reducing Contracts
As the New Year rapidly unfolds, health-care leaders are again challenged to find new ways to curb spending, get more done, boost revenue, enhance patient
Rome Memorial Hospital to host nurse-recruitment event on Feb. 28
ROME, N.Y. — Rome Memorial Hospital (RMH) announced it will host its spring reception and job fair for nurses on Feb. 28 from 6:00 p.m.
Health Care People News – February 2018
LORETTOLoretto recently promoted three of its employees to executive positions. JOELLE MARGERY has been named VP of skilled nursing. She has been at Loretto for
Chick-fil-A Cicero restaurant to open its doors on Feb. 22
CICERO — It’s finally almost here. The first Chick-fil-A restaurant in upstate New York will open Feb. 22 on Brewerton Road in Cicero. The 5,000-square-foot eatery will include seating for 112, outdoor seating for 24, and a two-story indoor play area, according to a company news release. The restaurant will be open from 6:30 a.m.
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CICERO — It’s finally almost here. The first Chick-fil-A restaurant in upstate New York will open Feb. 22 on Brewerton Road in Cicero.
The 5,000-square-foot eatery will include seating for 112, outdoor seating for 24, and a two-story indoor play area, according to a company news release. The restaurant will be open from 6:30 a.m. to 10 p.m. Monday through Saturday. Operated by franchisee and Western New York native Jimmer Szatkowski, the restaurant, like all Chick-fil-As, will be closed on Sundays.
The day before the opening, the restaurant will hold a “First 100 Campout,” involving 100 volunteers engaging in what the company calls “service opportunities that mirror Szatkowski’s commitment to having a positive impact on the community where he’ll do business.” Those who participate will be awarded with 52 free Chick-fil-A meals, which the company is referring to as a year’s supply.
Those interested in taking part in the First 100 Campout can register at the restaurant from 6 a.m. to 8 a.m. on Feb. 21, according to the release.
Szatkowski is also holding a book drive to benefit Roxboro Road Elementary School.
Szatkowski has a degree in math from SUNY Potsdam and an MBA from Clarkson University. Before applying for a Chick-fil-A franchise, he worked at IBM in supply chain management for two decades.
Chick-fil-A, which specializes in chicken sandwiches, first broke ground on the Cicero restaurant last August.
The Cicero location is the first of four Chick-fil-A restaurants projected to open in the upstate region within a year as the chain expands in the state with its first eateries outside of New York City. The first Rochester–area restaurant will open in Greece in April. Buffalo and Plattsburgh–area locations are slated to open toward the end of the year, the company said.
Headquartered in Atlanta, Georgia, Chick-fil-A is a family-owned company with more than 2,200 restaurants in 47 states and the District of Columbia. The company reported revenue of more than $9 billion in 2017.
Felice joins NBT Bank’s Mohawk Valley advisory board
UTICA–ROME, N.Y. — NBT Bank Mohawk Valley Regional President John Buffa recently announced that Lori Kaplan Felice has joined the bank’s Mohawk Valley advisory board. Formed in 2012, the advisory board works closely with NBT Bank management on a range of issues to help shape the bank’s continued growth and development in the region, NBT
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UTICA–ROME, N.Y. — NBT Bank Mohawk Valley Regional President John Buffa recently announced that Lori Kaplan Felice has joined the bank’s Mohawk Valley advisory board.
Formed in 2012, the advisory board works closely with NBT Bank management on a range of issues to help shape the bank’s continued growth and development in the region, NBT Bank said in a news release.
Felice is a licensed real-estate broker and president of CA Kaplan Master, LLC, a commercial real-estate firm serving Rome and New Hartford. She is a “strong community supporter,” serving on the boards of Rome Memorial Hospital, the Mohawk Valley Community College Foundation, and the Rome Area Chamber of Commerce. She graduated from Binghamton University.
“We are pleased to welcome Lori to our advisory board,” Buffa said in the release. “She brings an expertise that will help guide our business activities as NBT Bank builds on our strong foundation in the Mohawk Valley.”
Norwich–based NBT Bank is ranked No. 5 in deposit market share in the Utica–Rome metro area, with a nearly 13 percent share of all deposits, according to the latest FDIC statistics. It operates nine branches in the region.
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United Radio ending at-home repairs, other unprofitable lines
DeWITT — United Radio is planning to eliminate 15 unprofitable lines of work by the end of March. “Basically, we are looking to restructure a little bit,” says President Phil Rubenstein. The company has notified 30 workers their positions are being eliminated in seven weeks as the firm moves away from work for electronics companies
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DeWITT — United Radio is planning to eliminate 15 unprofitable lines of work by the end of March.
“Basically, we are looking to restructure a little bit,” says President Phil Rubenstein.
The company has notified 30 workers their positions are being eliminated in seven weeks as the firm moves away from work for electronics companies that doesn’t pay well enough, he says.
When workers were notified of the changes, they were given an application to transfer to one of the available positions in the company. Right now, United Radio has 20 open spots, Rubenstein says.
“I hope we get to the end of March and nobody is affected,” Rubenstein says.
He says that some 15 companies that turn to United Radio for customer support or repair work aren’t bringing United Radio a profit. “They recognize that we provide them with the highest level of service,” he says, “they just aren’t always willing to pay.”
The planned changes include the elimination of the department that provides in-home repair on televisions and appliances. United Radio has six employees in that department, Rubenstein says. Overall, the company has 420 employees in DeWitt and another 130 in Peachtree, Georgia.
Rubenstein adds that the changes are in line with what United Radio has been doing since Jacob Rubenstein founded the business in 1923. “My grandfather recognized that for an endeavor to be successful, it must be beneficial to both sides.”
United Radio is a repairer and remanufacturer of high-tech and automotive electronics. It has contracts to provide services to electronics companies. It supplies radio and other communication devices and services for first responders. The company also has a research and development section that looks at new ways to repair equipment, ways to improve product design, and has received patents for hardware and software.
Rubenstein adds that United Radio hasn’t closed the door on the companies it plans to drop. “We’re still in conversations with some of them.”
Rubenstein says the latest changes will have no effect on the company’s announced expansion plans. In January, the Onondaga County Industrial Development Agency (OCIDA) board approved tax abatements that could save United Radio $247,520 in mortgage, sales and property taxes on expansion at 5717 Enterprise Parkway, next to its current building at 5703 Enterprise Parkway. OCIDA documents show the economic benefits from the expansion would top $22 million, including more than $12 million in wages and nearly $2.5 million in employee benefits.
Rubenstein stresses that other contingencies still need to be met for the expansion to go forward.
Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.