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Viewpoint: Growing Hospital’s ROI, Skills by Reducing Contracts
As the New Year rapidly unfolds, health-care leaders are again challenged to find new ways to curb spending, get more done, boost revenue, enhance patient
Rome Memorial Hospital to host nurse-recruitment event on Feb. 28
ROME, N.Y. — Rome Memorial Hospital (RMH) announced it will host its spring reception and job fair for nurses on Feb. 28 from 6:00 p.m.
Health Care People News – February 2018
LORETTOLoretto recently promoted three of its employees to executive positions. JOELLE MARGERY has been named VP of skilled nursing. She has been at Loretto for
Chick-fil-A Cicero restaurant to open its doors on Feb. 22
CICERO — It’s finally almost here. The first Chick-fil-A restaurant in upstate New York will open Feb. 22 on Brewerton Road in Cicero. The 5,000-square-foot eatery will include seating for 112, outdoor seating for 24, and a two-story indoor play area, according to a company news release. The restaurant will be open from 6:30 a.m.
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CICERO — It’s finally almost here. The first Chick-fil-A restaurant in upstate New York will open Feb. 22 on Brewerton Road in Cicero.
The 5,000-square-foot eatery will include seating for 112, outdoor seating for 24, and a two-story indoor play area, according to a company news release. The restaurant will be open from 6:30 a.m. to 10 p.m. Monday through Saturday. Operated by franchisee and Western New York native Jimmer Szatkowski, the restaurant, like all Chick-fil-As, will be closed on Sundays.
The day before the opening, the restaurant will hold a “First 100 Campout,” involving 100 volunteers engaging in what the company calls “service opportunities that mirror Szatkowski’s commitment to having a positive impact on the community where he’ll do business.” Those who participate will be awarded with 52 free Chick-fil-A meals, which the company is referring to as a year’s supply.
Those interested in taking part in the First 100 Campout can register at the restaurant from 6 a.m. to 8 a.m. on Feb. 21, according to the release.
Szatkowski is also holding a book drive to benefit Roxboro Road Elementary School.
Szatkowski has a degree in math from SUNY Potsdam and an MBA from Clarkson University. Before applying for a Chick-fil-A franchise, he worked at IBM in supply chain management for two decades.
Chick-fil-A, which specializes in chicken sandwiches, first broke ground on the Cicero restaurant last August.
The Cicero location is the first of four Chick-fil-A restaurants projected to open in the upstate region within a year as the chain expands in the state with its first eateries outside of New York City. The first Rochester–area restaurant will open in Greece in April. Buffalo and Plattsburgh–area locations are slated to open toward the end of the year, the company said.
Headquartered in Atlanta, Georgia, Chick-fil-A is a family-owned company with more than 2,200 restaurants in 47 states and the District of Columbia. The company reported revenue of more than $9 billion in 2017.
Felice joins NBT Bank’s Mohawk Valley advisory board
UTICA–ROME, N.Y. — NBT Bank Mohawk Valley Regional President John Buffa recently announced that Lori Kaplan Felice has joined the bank’s Mohawk Valley advisory board. Formed in 2012, the advisory board works closely with NBT Bank management on a range of issues to help shape the bank’s continued growth and development in the region, NBT
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UTICA–ROME, N.Y. — NBT Bank Mohawk Valley Regional President John Buffa recently announced that Lori Kaplan Felice has joined the bank’s Mohawk Valley advisory board.
Formed in 2012, the advisory board works closely with NBT Bank management on a range of issues to help shape the bank’s continued growth and development in the region, NBT Bank said in a news release.
Felice is a licensed real-estate broker and president of CA Kaplan Master, LLC, a commercial real-estate firm serving Rome and New Hartford. She is a “strong community supporter,” serving on the boards of Rome Memorial Hospital, the Mohawk Valley Community College Foundation, and the Rome Area Chamber of Commerce. She graduated from Binghamton University.
“We are pleased to welcome Lori to our advisory board,” Buffa said in the release. “She brings an expertise that will help guide our business activities as NBT Bank builds on our strong foundation in the Mohawk Valley.”
Norwich–based NBT Bank is ranked No. 5 in deposit market share in the Utica–Rome metro area, with a nearly 13 percent share of all deposits, according to the latest FDIC statistics. It operates nine branches in the region.
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United Radio ending at-home repairs, other unprofitable lines
DeWITT — United Radio is planning to eliminate 15 unprofitable lines of work by the end of March. “Basically, we are looking to restructure a little bit,” says President Phil Rubenstein. The company has notified 30 workers their positions are being eliminated in seven weeks as the firm moves away from work for electronics companies
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DeWITT — United Radio is planning to eliminate 15 unprofitable lines of work by the end of March.
“Basically, we are looking to restructure a little bit,” says President Phil Rubenstein.
The company has notified 30 workers their positions are being eliminated in seven weeks as the firm moves away from work for electronics companies that doesn’t pay well enough, he says.
When workers were notified of the changes, they were given an application to transfer to one of the available positions in the company. Right now, United Radio has 20 open spots, Rubenstein says.
“I hope we get to the end of March and nobody is affected,” Rubenstein says.
He says that some 15 companies that turn to United Radio for customer support or repair work aren’t bringing United Radio a profit. “They recognize that we provide them with the highest level of service,” he says, “they just aren’t always willing to pay.”
The planned changes include the elimination of the department that provides in-home repair on televisions and appliances. United Radio has six employees in that department, Rubenstein says. Overall, the company has 420 employees in DeWitt and another 130 in Peachtree, Georgia.
Rubenstein adds that the changes are in line with what United Radio has been doing since Jacob Rubenstein founded the business in 1923. “My grandfather recognized that for an endeavor to be successful, it must be beneficial to both sides.”
United Radio is a repairer and remanufacturer of high-tech and automotive electronics. It has contracts to provide services to electronics companies. It supplies radio and other communication devices and services for first responders. The company also has a research and development section that looks at new ways to repair equipment, ways to improve product design, and has received patents for hardware and software.
Rubenstein adds that United Radio hasn’t closed the door on the companies it plans to drop. “We’re still in conversations with some of them.”
Rubenstein says the latest changes will have no effect on the company’s announced expansion plans. In January, the Onondaga County Industrial Development Agency (OCIDA) board approved tax abatements that could save United Radio $247,520 in mortgage, sales and property taxes on expansion at 5717 Enterprise Parkway, next to its current building at 5703 Enterprise Parkway. OCIDA documents show the economic benefits from the expansion would top $22 million, including more than $12 million in wages and nearly $2.5 million in employee benefits.
Rubenstein stresses that other contingencies still need to be met for the expansion to go forward.

SUNY Poly-led team of area refugees makes impact at robotics competition
UTICA, N.Y. — A first-year robotics team made up of Utica–area refugees and led by SUNY Polytechnic Institute students “overcame numerous challenges” to place in the top 15 at a recent First Tech Challenge (FTC) robotics competition, the university announced. Originally from Nigeria, Oghenekovie Evi-Parker (or Kovie as she’s known to friends) is a SUNY
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UTICA, N.Y. — A first-year robotics team made up of Utica–area refugees and led by SUNY Polytechnic Institute students “overcame numerous challenges” to place in the top 15 at a recent First Tech Challenge (FTC) robotics competition, the university announced.
Originally from Nigeria, Oghenekovie Evi-Parker (or Kovie as she’s known to friends) is a SUNY Poly senior majoring in mechanical engineering who started a robotics team at the Midtown Utica Community Center (MUCC) with Moe Zae, a junior majoring in computer science at SUNY Poly, as a way to introduce young refugees to STEM (science, technology, engineering, and math) concepts and grow their interests as scientists.
“It is a tremendous source of pride for us at SUNY Poly to be able to reach out to the community and bring the knowledge and skills forged in our classrooms and labs to the next generation of young engineers,” said Dr. Bahgat Sammakia, interim president of SUNY Poly, said in a news release. “The students at the Midtown Utica Community Center faced numerous challenges while they sought to achieve their goal of forming a robotics team, but with the help and dedication of our students, together, they not only formed a team, but did so with stellar results.”
FTC teams are challenged to work together designing, building, programming, and operating robots to compete in a head-to-head challenge. Guided by coaches and mentors, the students develop STEM skills and practice engineering principles while realizing the “value of hard work, innovation, and sharing ideas,” SUNY Poly said. Teams use kits to create robots that can achieve goals set forth in new, annual competitions.
Creating a FIRST (for inspiration and recognition of science and technology) team came with many challenges, from recruitment to language barriers, as well as the obstacle of finding sufficient funding for the kits and materials needed to create the robots, the release noted. With the help of the Northeast Education and Technology Education Center (NEATEC), a grant through the National Science Foundation, helped procure the necessary materials needed to construct their robot, so the team could take part in the competition qualifier this past fall. The competition process also included a requirement for each team to meet with judges and make a presentation of their journey, engaging participants while building their public-speaking abilities.
Together, Kovie and Moe led the team of 11 to 17-year-old refugees to 13th place among the 23 robotics teams competing at the FTC Robotics Competition qualifier at Sauquoit Valley High School in Sauquoit. The team also took home the Judges Award, given at the discretion of the judges to a team whose “unique efforts, performance, or dynamics merit recognition, even though the team does not fit into any existing award categories.”
“This team’s award is for exceptional teamwork,” said the competition judges. “They crossed international borders and language barriers. They reached out in their community to share their newfound love of STEM.”
In March, SUNY Poly will host the multi-day Central New York 2018 Regional FIRST Robotics Competition in the Wildcat Field House on the institution’s Utica campus, bringing an expected 2,500 students to the Utica area from around the world, along with their families, mentors, and volunteers. This FIRST Robotics Competition (FRC) is a head-to-head competition for students in grades 9 through 12 on a special playing field with robots they have designed, built, and programmed, the university said.
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Tompkins County honors young professionals with Fab5 Awards
ITHACA, N.Y. — Tompkins Connect, a local, young professional organization, has announced the winners of the third annual Fab5 Young Professional Awards. This awards program — presented in collaboration with Tompkins Trust Company, the Tompkins County Chamber of Commerce, and the United Way of Tompkins County — highlights and celebrates the achievements of young professionals,
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ITHACA, N.Y. — Tompkins Connect, a local, young professional organization, has announced the winners of the third annual Fab5 Young Professional Awards.
This awards program — presented in collaboration with Tompkins Trust Company, the Tompkins County Chamber of Commerce, and the United Way of Tompkins County — highlights and celebrates the achievements of young professionals, ages 21-40, who are excelling in their respective fields and making an impact in Tompkins County, according to a Tompkins Connect news release.
This year’s winners are:
• Nonprofit Leader: Samantha McBean, GIAC
• Business Leader: Ashley Cake, The Watershed
• Rookie of the Year: Ernesto Villa, Ithaca Youth Bureau
• Entrepreneur of the Year: Katie Foley, Silo Food Truck
• Volunteer of the Year: Ellen Mary Abb, Ithaca Families Gift Economy
The judges selected the winners from more than 100 nominations.
These young professionals will be honored at the 2018 Fab5 Young Professional Awards ceremony held on Monday, Feb. 26 at Coltivare, 235 S. Cayuga St., Ithaca, from 5:30 to 8:30 p.m.
Tompkins Connect was formed in 2010 and currently has more than 700 members. Tompkins Connect is housed within two organizations — the United Way of Tompkins County and the Tompkins County Chamber of Commerce. Its mission is to “connect, educate, engage, and inspire a diverse group of young professionals and emerging leaders in a culture of social consciousness and leadership development that will benefit the not-for-profit community.”

Renewed federal funding to benefit Syracuse Community Health Center, others
SYRACUSE — The Syracuse Community Health Center (SCHC) — and similar facilities across the region — will get the federal funding they were seeking, which is part of the budget deal that President Trump signed early on the morning of Feb. 9. The budget includes more than $7 billion for community health centers (CHCs), teaching
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SYRACUSE — The Syracuse Community Health Center (SCHC) — and similar facilities across the region — will get the federal funding they were seeking, which is part of the budget deal that President Trump signed early on the morning of Feb. 9.
The budget includes more than $7 billion for community health centers (CHCs), teaching health centers (THCs), and the National Health Service Corps (NHSC), the office of U.S. Senate Minority Leader Charles Schumer announced Feb. 7.
Schumer had helped negotiate the agreement, which will provide the funding for community health centers, like the one in Syracuse and others across the region.
“A lot of relief,” says Leola Rodgers, president and CEO of Syracuse Community Health Center, when asked about her reaction to learning that the funding would be renewed. She spoke with CNYBJ on Feb. 12.
“When they didn’t pass [the budget] the first time at the end of September when it was due, it didn’t make us feel too bad because two years before that, it was [a similar situation with the funding],” she adds.
Community health centers were concerned about the lack of a new federal spending plan because about 70 percent of their federal funding comes from the expired Health Centers Fund, also known as Section 330 grant funding.
New York community health centers were facing the loss of up to $166 million in federal funding if the Health Centers Fund was not extended.
Rodgers says someone in her position gets “a little bit nervous” around the end of the year because it’s hard to craft a budget with uncertainty about the federal money coming in.
The Syracuse Community Health Center usually receives about $5.7 million in Section 330 funding, according to Rodgers.
“If they were to cut it 70 percent, that would mean $4 million for us and there’s just no way we could recover,” says Rodgers.
Without the funding, SCHC would’ve been forced to lay off nearly 75 employees, close three health-care delivery sites, and reduce services by $3.8 million, according to a news release that Schumer’s office issued Jan. 29. That same day, the Democrat visited the Syracuse facility to pledge his support and indicate that he would work to get community health centers the funding that they were seeking.
The Syracuse Community Health Center employs nearly 260 workers and serves as a primary-care provider for more than 30,000 people.
About FQHCs
SCHC and similar facilities across Central New York are known as federally qualified health centers (FQHCs), according to information that the New York City–based Community Health Care Association of New York State (CHCANYS) provided at the news conference.
Federally qualified health centers are community-based health-care providers that receive funds from the HRSA health-center program to provide primary-care services in underserved areas, according to the HRSA website.
HRSA, which is short for Health Resources & Services Administration, is an agency of the U.S. Department of Health and Human Services.
Without the new budget deal, New York FQHCs could’ve lost up to $166 million in federal funding, which would lead to closures of health-center sites, layoffs of providers and staff, and a loss of access to primary and preventive care for “millions” of New Yorkers.
Federal FQHC funding comes from two sources that include annual discretionary appropriations and the health centers fund, which expired on Sept. 30, 2017, the end of the most recent federal fiscal year, according to the CHCANYS.
The centers use the funding to sustain health-center operations, including helping to “partially” cover the cost of caring for the uninsured.

Schneider Packaging tightens focus and nearly doubles sales
BREWERTON — If you are looking for an explanation for how Schneider Packaging Equipment, a 47-year-old company in a mature industry, managed to grow sales by 90 percent in 2017 over 2016, company President Bob Brotzki offers a one-word answer: focus. “We didn’t split the atom,” he quips. “We narrowed our focus and gained a
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BREWERTON — If you are looking for an explanation for how Schneider Packaging Equipment, a 47-year-old company in a mature industry, managed to grow sales by 90 percent in 2017 over 2016, company President Bob Brotzki offers a one-word answer: focus.
“We didn’t split the atom,” he quips.
“We narrowed our focus and gained a ton of efficiencies,” adds Michael Brewster, Schneider Packaging’s director of sales and marketing. He says sales jumped from $12 million in 2016 to $22.3 million in 2017.
The 120-employee company, located on Guy Young Road in Brewerton (Town of Cicero), designs and builds packaging equipment, the machines that turn cardboard flats into boxes full of products. Workers in the company’s two buildings weld together metal and integrate components to create the machinery that helps keep products moving through modern factories. Customers include some of the largest names in consumer goods as well as lesser-known companies. “Food, beverages, and pharmaceuticals are our top three,” Brotzki notes.
The average piece of packaging equipment going out of the facility costs about $350,000, he says.
Walking through one shop, Brotzki points out a nearly finished piece of equipment. Through multiple steps, the machine will fold boxes, glue them, fill them with product and place the freshly made boxes into even larger boxes so they can be sold at warehouse clubs.
Each machine’s operation depends on complicated controls and complex gripping equipment, designed and made at Schneider Packaging, and one-armed programmable robots made by a Japanese company, Fanuc, Brotzki says.
In the industry, what Schneider Packaging creates are called case packers and palletizers. It has been the company’s work since it was founded in 1970 by Dick Schneider, who built machines based on his own design.
Today, the company is run by Dick Schneider’s son, Rick Schneider. It was Rick Schneider who hired Brotzki in February 2016.
Brotzki readily admits he wasn’t hired for his knowledge of the packaging-equipment business. He played football at Syracuse University and had an NFL career as offensive lineman for the Indianapolis Colts and Dallas Cowboys. Other work experience included three years with Yellow Freight. The trucking firm moved him six different places in that time, he recalls. He came to Schneider Packaging from Syracuse University, where he had returned to work in player development.
“If you don’t know a lot, that’s an asset because you have to simplify things,” Brotzki says. He spoke with people in all departments and learned what they thought needed to be done. “The answers have always been in this building,” he says.
“We had to break down some walls,” he adds. For instance, control engineers were moved to be closer to the mechanical department.
He also learned that the company had core products it had designed and could build at a profit and other goods that had to be custom-designed and custom-built. The company tightened its focus on the former.
“We were really hunting with a shotgun, now we hunt with a rifle,” says Brewster. That change allowed the company to boost sales without having to increase the number of workers on the payroll.
However, Brotzki says he has been hiring. His first “big hire” was Brewster, whom he brought on in October 2016. “He came in and simplified things.”
Narrowing the focus on core products has meant not bidding on some jobs that Schneider Packaging would have once pursued. “From a sales standpoint, you really hate to say no,” says Brewster. However the tighter focus allowed the company to meet customer deadlines more consistently.
In addition to Brewster, Brotzki says the company has been hiring aggressively and plans to do more. Brotzki says his experience recruiting college football players has helped him recruit a specific type of employee: “We wanted young, high-energy people who are interested in something that’s growing.”
He says the company has great experience on staff. The average engineer or service technician has been with Schneider Packaging 10 years, he adds. The experienced workers can share what they know with newcomers.
“I can teach you what you need about the business if you’re smart, young and high-energy,” Brotzki says.
Brotzki and Brewster see growth moderating in 2018. The goal is an 18 percent revenue increase. Brewster, who has added an inside sales position to the sales and marketing staff, says that increase isn’t going to come from changing the focus. Instead, he sees the company gaining sales by expanding its relationships with customers, for instance getting clients that have bought a Schneider Packaging machine for one plant to add machines to other plants.
He sees a bright future for increasing automation, noting that companies are trying to reduce the physical demands on workers and that the demand for packaging increases when consumers buy more goods for home delivery instead of at brick-and-mortar stores.
Likewise, technology improvements that make equipment and processes more efficient create demand as companies see the benefit to their bottom line. “They gain a lot of efficiencies on the back end,” he says.
Brotzki says workers at Schneider Packaging have been very receptive to the changes made at the company and the rising sales. “They wanted to be successful,” he says.
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