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Four Ways for Providers to Better Connect with Patients through email

Any health-care professional knows the importance of bedside manner. It builds a powerful relationship with your patients, instilling trust and safety in a setting where they may feel vulnerable. This relationship is key for delivering optimal care, retaining your patient base, and building your reputation.  However, it can be difficult to extend that level of […]

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Here’s why you should take that patient-satisfaction survey

In a world where we seem to be inundated with surveys (like purchase-experience emails), which ones are worth completing? Believe it or not, your health-care provider’s patient-satisfaction survey is one survey that’s well worth your time.  Here are three reasons why you should consider taking that survey the next time around. Do you want to

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Economic Duds, Success, Predictions, and Markets

Yes, our economy has improved. Hold your breath: it may improve more. Signs that it has improved include the following: Unemployment rates are at record lows in 14 states and the number of people drawing unemployment is the smallest since 1974. Not the percentage, but the number. We have twice the labor force today. Yet

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We’re All In This Together

Our republic is under stress. So much so, in fact, that if you’re not worried about its future, you probably haven’t been paying attention. What makes me say this? Our public discourse has become uncivil and shrill. Corruption and unethical actions by prominent politicians headline the daily news. Too many politicians make their mark by

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AUNDRE SEALS

AUNDRE SEALS has joined Tompkins Trust Company as a marketing communications business partner. He holds a bachelor’s degree in acting from SUNY Fredonia. Seals lived and worked in New York City for eight years, managing events and marketing/social media for a range of companies in the hospitality and retail industries, including Dylan’s Candy Bar, My

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ROSS IRELAND

ROSS IRELAND has been promoted to retail territory manager for NBT’s Central New York territory, where he oversees 26 branches in Greater Syracuse and the Mohawk Valley regions. He has more than 10 years of experience in the financial-services industry. Ireland joined NBT Bank in 2015 as a retail market manager. Prior to that, he

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The Sessler Companies

The Sessler Companies has hired BRUCE SHERMAN as director of development & public relations at its headquarters in Waterloo. He brings more than 15 years of experience in the private and public sectors, including working in business and economic development and project management. Sherman was previously an economic-development specialist for the Cayuga Economic Development Agency

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Blitman & King LLP

Blitman & King LLP announced that it has named TIMOTHY R. BAUMAN, of the Rochester office, and NATHANIEL G. LAMBRIGHT, of the Syracuse office, as managing partners. Bauman and Lambright will oversee operations for the firm’s four offices in New York state. Together, they have 41 years of experience with the firm. Lambright joined Blitman

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Indium Corporation

Indium Corporation has promoted two long-term employees. ANTHONY LANZA, JR. has been promoted to the position of assistant manager of the research & development staff and BRANDON JUDD has been promoted to assistant manager of the engineering staff. Judd joined Indium in February 2007 as a technical-support engineer. In January 2017, he was promoted to

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Cumulus Media

Cumulus Media has hired LISA MICHAUD as a digital sales manager in Syracuse. She earned a bachelor’s degree in communications from The College of New Rochelle, and has an extensive background in media advertising — working in digital, TV, and radio. TODD STORIE has joined Cumulus Media in Syracuse as an account executive. He previously

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