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I had a “mountain moment” this summer. I was climbing Mount Algonquin, one of the Adirondack Mountains’ 46 High Peaks. At 5,114 feet, Algonquin is the second highest mountain in New York. It is a mountain moment worth sharing. But the moment was not at the summit. If you work in any kind of business, […]
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I had a “mountain moment” this summer. I was climbing Mount Algonquin, one of the Adirondack Mountains’ 46 High Peaks. At 5,114 feet, Algonquin is the second highest mountain in New York.
It is a mountain moment worth sharing. But the moment was not at the summit.
If you work in any kind of business, sales or marketing capacity, whether you’ve ever scaled an actual mountain or not, you may relate to this idea of challenges as mountains.
First, the hike
People have asked me if I do the kind of mountain climbing with picks and ropes. No, I’m not that adventurous. I like a good challenge, and I enjoy hiking. I’ve climbed a couple of the other High Peaks — Giant and Cascade — and thought I’d try a third.
The Adirondacks are a protected, 6 million-acre park of unspoiled natural beauty. A true New York state gem. If you are the kind of person who is restored and energized by pine trees, lakes, streams, and mountains, as I am, you should visit the Adirondacks. Hiking a mountain is good exercise, offers breathtaking (often 360-degree) views at the summit, and provides a true feeling of accomplishment. This time, I got all that and more.
I set out with a group of new friends to the Lake Placid area and tent-camped at a base camp for two nights — the nights before and after the hike. The main event started Saturday at 4:45 a.m. with some cold water on the face, hot coffee, and a light breakfast. After loading up our backpacks and filling our water bottles, we drove a half hour to the Adirondak Loj & Heart Lake Program Center, located at the trailhead for several of the High Peaks. By 7 a.m., we had taken the obligatory pre-hike, grinning group photo and hit the trail.
It’s a four-mile walk up the mountain. How bad can four miles be, right? And sure enough, the first mile is a nice, rolling trail with a few switchbacks and lots of dirt and pine needles to make you feel comfy and cozy. The second mile was not as kind. I fell down and went boom a couple times, cutting my arms on some rocks. Then, we’re halfway, stopping for water and energy bars, and I ask one of the most experienced hikers in our group what to expect for the second half of the ascent. He bluntly points out that while we’re halfway there in mileage, we are probably 20 percent there in terms of exertion. Okay, calibrate that. Tighten the pack straps. Carry on.
Now we’re climbing rocks. Large rocks. Some are bona-fide boulders. Think of steps that are much higher than any steps you’ve climbed before. But uneven steps. Cracks and crags. Step after step after step. Uphill, pulling, lifting, and jumping. Okay, stay calm. Calibrate, hydrate, breathe. But my legs are feeling it. Burning. I have been training at the gym for months, years, for this day. Somehow right now it doesn’t feel like I’ve ever done a single squat in my life. My quads are tight and getting tighter. Stretch, hydrate, breathe. I feel it in my calves too. Tightness and pain. And we’re only three miles up. Now the cramps start. Have you had leg cramps in the middle of the night that make you jump out of bed, only to fall on your face? Those cramps go away. These were not going away.
I was hurting, with a mile to go to the summit and another eight miles on the other side. Thankfully, I was surrounded by a great bunch of people. One of them is a 46er. That’s what they call you when you have climbed all 46 of the Adirondacks High Peaks. Dave is 20 years my senior and has been there and done that. He’s working on his winter 46er patch, having already climbed 37 of the peaks in the winter months. Dave stayed right with me. You’ve heard the expression, “Lead from behind?” Dave did that. He kept our team together, and saved my sanity, by putting himself last in our little parade of eight hikers, so that I wouldn’t fall too far behind. As if on cue, when I told him my legs were cramping, he produced salt pills, then magnesium pills, then a leg cramp pill. I’m not usually much of a pill popper, but I downed those suckers. I don’t know if it was one of those pills, a placebo effect, or some combination of pills, Dave’s encouragement, and divine intervention, but I felt a little better by the time we hit the summit. We celebrated with bagels and beef jerky. And another salt pill.
Now, the business lesson learned
I said the “mountain moment” for me was not at the summit. Yes, the views there were spectacular. There was a feeling of accomplishment. Of relief. Of reward for risks taken. That’s all part of business, too, right? When you go out on a limb and land the big deal, when you help a client be more successful in their business, when your hard work pays off, it feels good. It is rewarding.
But for me, in life and in business, I have to keep remembering that the journey is the thing. On the hike, the real mountain moment for me was when I stopped about 400 feet shy of the summit. I asked Dave to take this picture of me, sitting next to a cairn marking the path to the top. I wanted to sit for the photo, first of all because my legs were killing me, but also because I wanted to pause and remember that mountain moment. That was the moment when I surrendered to the fact that I was going to make it to the top of that mountain. No leg cramp was going to stop that from happening. And I didn’t need to strike a heroic mountain-conquering pose. That mountain beat me up so much that I needed to sit down. I wanted to remember that, be humbled by that, and yet know that I was going to make it. The mountain would not defeat me. Losing an employee or a client will not defeat me either. How about you? Do you let setbacks defeat you, or do you use those experiences to make yourself and your team stronger, tougher, better?
Do you have days at work when you feel like the mountain is winning? Ever feel like Sisyphus, who was condemned to push a boulder up the hill every day, only to have it roll back down the hill every evening, for an eternity? I have felt that way before. I have lost business deals, lost colleagues, lost accounts, lost money. But I have always returned to work the next day to keep pushing that rock up the hill. The mountain won’t defeat you. Only you can defeat you.
So I want to encourage you to take heart. Take stock of the good things happening in your business. Be thankful and appreciative of the good people around you. Bring others along. Help them up their mountain. Lead from behind if you can. Bring water and snacks.
I wish you happy trails and leave you with a quote I like about moving on.
“When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened.” — Alexander Graham Bell, American Inventor.
Steve Johnson is managing partner of Riger Marketing Communications. Contact him at sdjohnson@riger.com
The Yeah But School of Thought
There are many big-time schools of thought. Most have fancy names. My favorite is one nobody writes or talks about — the “Yeah But School of Thought.” We see “yeah but” thinking in lots of places. That includes the Federal Reserve. Don’t go to sleep on me, now. I won’t bore you with dry stuff
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There are many big-time schools of thought. Most have fancy names. My favorite is one nobody writes or talks about — the “Yeah But School of Thought.”
We see “yeah but” thinking in lots of places. That includes the Federal Reserve. Don’t go to sleep on me, now. I won’t bore you with dry stuff about the dry and stuffy Fed.
The people at the Fed predict where the economy is going. They then raise or lower interest rates. Lots of us keep tabs on what they predict. These are some of the greatest economic thinkers of our times.
When Barack Obama was in the White House, the Fed folks saw rainbows. They kept predicting strong growth. But the economy grew more slowly than they predicted — quarter after quarter and year after year “Yeah, it is disappointing, but just wait.” That is what they told us.
Then Donald Trump moved into the White House. Now, the Fed guys saw gloom. Slow growth had set in the 12 months before Trump. They predicted more of the same. With every move, Trump’s administration made, they basically said “Yeah, it might help, but…”
So they predicted more slow growth. But wait, the economy grew faster than they predicted. Still, they said, “Yeah, that’s nice, but…” So they grudgingly predicted a bit more growth. Next quarter, same thing. The economy grew faster than the Fed predicted. “Yeah, we see the growth, but…” Next quarter, same thing.
Job numbers rose. Unemployment rates fell. People came off the sidelines to go back to work. The number of people on food stamps fell. The number of people who claimed they were disabled and couldn’t work also dropped. The Fed’s reaction: “Yeah, these things look good, but…”
My point is simple. Most of us slip on certain lenses. We see events through those lenses. No matter what happens we stubbornly stick with those lenses. Maybe it’s because we need to save face. Maybe it’s because we are stubborn. Maybe it’s due to our political leanings shading our lenses.
The Fed experts won’t change their lenses. They convinced themselves this country’s economy was doomed to low growth for many years to come. Along comes a president who scoffs at them. A lot of them hate him. This hatred distorts their views. It welds those lenses to their eyes.
A lot of the folks at the Fed cling to the economic policies of the last administration. They believe those were the right policies. They do not believe that opposite policies will work. When those new policies work, they say “Yeah, we see much faster growth, but…” But this can’t last. But this really came from our earlier policies — even though back then we predicted slow growth. But this will lead to inflation. But look at the deficit. Yeah but.
A lot of this is human nature. We all know people whose guiding philosophy is “yeah but.” Yeah, I am feeling good, but I usually get a cold in October. Yeah, the job is going along nicely, but with this outfit, you never know. Yeah, my stocks are way up, but a crash is coming for sure.
Rare are the people who change lenses. Rare are those whose lenses are plain glass. Rare are those who love one political party but will give credit to another party for policies that work.
We have people who grew famous predicting something that never came about. Two years ago, Nobel laureate Paul Krugman predicted absolute immediate doom for our stock market — all because the “hateful” Trump was elected. Krugman damned the Trump tax cuts as a “nothing burger”. Utterly wrong, he was. But he refuses to slip off those lenses. Yeah, things look good, but…
I nominate him, the Fed’s gloomy band of prognosticators, and many others for honorary degrees from Yeah But University. I am certain they will say “Gee, what a nice honor, but…”
From Tom…as in Morgan.
Tom Morgan writes about political, financial, and other subjects from his home in upstate New York. You can write to Tom at tomasinmorgan@yahoo.com, read more of his writing at tomasinmorgan.com, or find him on Facebook.
What It Means to Live in these Polarized Times
We live in a divided country. And I don’t just mean politically. Our economy is creating winners and losers, with no clear way up the ladder for millions of Americans. The last few decades have produced great inequality of wealth and with it, unequal access to the levers of power. We’re split along regional lines. We’re
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We live in a divided country. And I don’t just mean politically.
Our economy is creating winners and losers, with no clear way up the ladder for millions of Americans. The last few decades have produced great inequality of wealth and with it, unequal access to the levers of power. We’re split along regional lines. We’re divided along rural and urban lines. We increasingly struggle with differences of race, religion, and class.
We’re also divided politically and ideologically. Abortion, gun rights, same-sex marriage, the use and abuse of police power, curbs on corporate power, environmental protection: these issues elicit strong feelings and cut deeply through the electorate.
They’re also reflected in the overt partisan divisions that show up in elections, and thus in legislatures and Congress. The parties in many ways play a more important role in how people vote and how they think about political issues than we usually imagine. Although there are plenty of Americans who disdain party allegiance, many of us lean toward one party or the other — and whether we acknowledge it or not, more often than not follow its lead and vote for its candidates.
These divides are permeating our politics in ways that, a generation ago, would have been unthinkable. It’s not just that public debate has become coarser, less civil, and more mean-spirited. It’s that partisanship is being woven into places we once believed were safe from it, such as the courts — witness the recent debate over the confirmation of Brett Kavanaugh to the Supreme Court.
So what do we do about this? The answer, actually, is not complicated.
We have to boost public understanding about how to participate in the process. We have to be more mindful about the quality of public dialogue. We have to appreciate the roles of cooperation, collaboration, and compromise in a representative democracy.
We have to vote for and value leaders who deal with opponents not as enemies, but with respect, civility, and a recognition that they share more in common than divides them.
This means listening carefully and trying to understand the other’s point of view. It means figuring out how to accommodate differences, so that rather than every fight producing winners and losers, everyone can walk away with something gained.
It means striving not to destroy your opponent, but instead persuading her or him to reach a result that helps everyone claim some measure of success. It means recognizing we’re all in this together — that we’re all searching for the common good.
Because in the end, the political process depends on personal relationships — the bonds between key actors, including elected politicians, their staff, their supporters, and others. And not just in politics at the federal level. It’s everyone from members of Congress to state legislators to township trustees.
We must not let the political extremes dominate discourse — they don’t reflect the views of most Americans, who tend to value moderation.
The greatness of our country rests on shared ideals that go beyond party labels. Most Americans want to believe that better days are ahead, that progress is possible, and that major policy disagreements may not be easily resolved, but do yield to discussion that is carried on rationally and with civility and respect.
This is not just wishful thinking. There are real-world examples. For instance, the divisions we’ve faced in foreign policy have often been mitigated when political opponents shared the view that U.S. leadership is good for the world. Or, on the domestic side, divergent views on how to provide affordable health care to all have been brought together by addressing incremental steps.
One peculiarity of this time of great unease, when lack of confidence in the country and its institutions is rampant and our differences are accentuated, is that it comes at a moment of economic growth. In the past, it’s usually been a sour economy that exacerbated divisions.
That’s a puzzle, but it’s also an opportunity. It means that we have a prosperous economic backdrop that should allow us more easily to find common ground with one another, as I’ve seen happen in the past. It’s time to step up our game, move past our differences, and propel the country forward.
Lee Hamilton is a senior advisor for the Indiana University (IU) Center on Representative Government, distinguished scholar at the IU School of Global and International Studies, and professor of practice at the IU School of Public and Environmental Affairs. Hamilton, a Democrat, was a member of the U.S. House of Representatives for 34 years, representing a district in south central Indiana.
Digital Hyve has announced four new hires and two promotions. ANJA GODLEWSKI-DYKES has been promoted from account manager to Digital Hyve’s second senior account manager. She started with the firm as an account coordinator, moving into the role of account manager before her promotion. CONNOR DEHAAN has been promoted from graphic designer to Digital Hyve’s
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Digital Hyve has announced four new hires and two promotions.
ANJA GODLEWSKI-DYKES has been promoted from account manager to Digital Hyve’s second senior account manager. She started with the firm as an account coordinator, moving into the role of account manager before her promotion.
CONNOR DEHAAN has been promoted from graphic designer to Digital Hyve’s first-ever senior graphic designer. He has a natural talent for design, coupled with his ability to capture a client’s vision for its brand.
AIDAN RUSSO joins the Syracuse office as digital marketing producer. He graduated from Syracuse University with a music industry degree. Russo previously worked as a freelance writer, interned for a YouTube Channel called WatchCut, and interned at SubCat Music Studios.
SARAH MALAVENDA joins the Syracuse office as Digital Hyve’s SEO specialist. She attended Fordham University, where she earned a bachelor’s degree in communications and media studies & Spanish language and literature. Before joining Digital Hyve, Malavenda interned at Penguin Random House. Along with her attention to detail and writing experience, she brings SEO knowledge for content creation.
KYLEE SHAUGHNESSY started at Digital Hyve as an intern, and now joins the Syracuse office as digital marketing assistant. She is completing her degree at Le Moyne College. In addition to her internship at Digital Hyve, she completed marketing internships at CXtec and Sodexo.
SCOTT COLE has come on board as Digital Hyve’s first Rochester graphic designer. He joins Digital Hyve from the Democrat and Chronicle. He brings years of design experience as well as experience with designing automotive ads.
The Mohawk Valley Community College
The Mohawk Valley Community College (MVCC) has appointed ANN LAIRD as National Science Foundation advanced technology program coordinator. She previously served at Everett Community College in Washington in several capacities since 2013 and also worked as an instructor at Shoreline Community College in Washington as a field representative for the U.S. Census Bureau, and an
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The Mohawk Valley Community College (MVCC) has appointed ANN LAIRD as National Science Foundation advanced technology program coordinator. She previously served at Everett Community College in Washington in several capacities since 2013 and also worked as an instructor at Shoreline Community College in Washington as a field representative for the U.S. Census Bureau, and an admissions adviser and recruiter for Alaska Pacific University. Laird holds a bachelor’s degree in business administration and management from Alaska Pacific University and a master’s of education degree in leadership from Concordia University. BRITTNEE MEXICO has transitioned to head coach/athletics specialist. She has led the MVCC women’s softball team and also served as a coordinator of student athlete success and transfer since 2017. Prior to joining MVCC, Mexico spent six years at Utica College in various positions. She also has experience working as the head modified/JV girls’ softball coach at Herkimer High School and holds certificates in First Aid/CPR and as an American Red Cross Lifeguard. Mexico holds a bachelor’s degree in childhood education and sociology/anthropology from Elmira College and a master’s degree in education from Utica College. SAMANTHA O’NEIL was appointed career and employer relations specialist. Prior to joining MVCC, O’Neil worked at Utica College in several capacities since 2014. She holds an associate degree in childhood education from MVCC, a bachelor’s degree in liberal studies from Utica College, and a master’s degree in higher education administration from McKendree University. ISABELLA POPOWSKI was appointed events and guest services associate. Prior to joining MVCC, she worked as a sales associate at Old Navy and was a manager on duty/customer service lead at Tops. Popowski holds an associate degree in early childhood education from MVCC.
DANIEL CICIARELLI has joined JAS Recruitment as a recruitment and account manager. He brings extensive knowledge of leadership, marketing, finance, and business analytics. Ciciarelli earned a bachelor’s degree in business management, finance from Johnson & Wales University. BRANDON GERRITZ has joined JAS Recruitment as a recruitment and account manager. He has an extensive knowledge of
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DANIEL CICIARELLI has joined JAS Recruitment as a recruitment and account manager. He brings extensive knowledge of leadership, marketing, finance, and business analytics. Ciciarelli earned a bachelor’s degree in business management, finance from Johnson & Wales University. BRANDON GERRITZ has joined JAS Recruitment as a recruitment and account manager. He has an extensive knowledge of leadership, manufacturing, IT, and customer support. Gerritz earned a bachelor’s degree in business administration from the University at Buffalo.
MARK DUGAS has joined Ambient Environmental, Inc. as a senior consultant specializing in EHS (environment, health, and safety) regulatory compliance, risk management, and waste minimization. He has more than 20 years working in the environmental industry. Dugas earned a bachelor’s degree in environmental analysis and policy from Boston University.
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MARK DUGAS has joined Ambient Environmental, Inc. as a senior consultant specializing in EHS (environment, health, and safety) regulatory compliance, risk management, and waste minimization. He has more than 20 years working in the environmental industry. Dugas earned a bachelor’s degree in environmental analysis and policy from Boston University.
Janney Montgomery Scott LLC (Janney) announced that SAMUEL SAMMARCO, senior VP/wealth management, WILLIAM MOORE, VP/wealth management, and WILLIAM NICE, VP president/wealth management have joined the firm’s Syracuse branch office. They are accompanied by LORRIE FRAWLEY, senior register private client associate. The team was previously affiliated with Wells Fargo Advisors. Sammarco, Moore, and Nice join Janney
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Janney Montgomery Scott LLC (Janney) announced that SAMUEL SAMMARCO, senior VP/wealth management, WILLIAM MOORE, VP/wealth management, and WILLIAM NICE, VP president/wealth management have joined the firm’s Syracuse branch office. They are accompanied by LORRIE FRAWLEY, senior register private client associate. The team was previously affiliated with Wells Fargo Advisors. Sammarco, Moore, and Nice join Janney with nearly 100 years of combined financial-services industry experience. Sammarco is a 50-year industry veteran. He spent six years serving in the U.S. Army National Guard – New York State and co-founded the A.G. Edwards & Sons Inc. Syracuse office in 1993. Moore has 20 years industry experience and is a certified financial planner. Prior to entering the financial-services industry, he worked as a professional engineer at the James F. Fitzpatrick Nuclear Power plant. He graduated from SUNY Buffalo and Oswego with a degree in physics and mechanical engineering and a master’s degree in education. Nice, also a 20-year industry veteran, graduated from Gettysburg College with a degree in business administration.
Some recent tweets that came across the @cnybj Twitter feed, offering various small business, tech, HR, career, and personal tips. VETS_DOL @VETS_DOLVeterans: Start or grow
Verisma Systems expands at Marsellus Commons
SYRACUSE — Verisma Systems, Inc., a health-information technology provider, recently expanded at the Marsellus Commons building at 101 Richmond Ave. in Syracuse. Expanding from 12,753 square feet to a total of 18,190 square feet, Verisma Systems now occupies the entire 4th and 5th floors of the building. Ed Kiesa, of CBRE Syracuse, brokered the expanded
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SYRACUSE — Verisma Systems, Inc., a health-information technology provider, recently expanded at the Marsellus Commons building at 101 Richmond Ave. in Syracuse.
Expanding from 12,753 square feet to a total of 18,190 square feet, Verisma Systems now occupies the entire 4th and 5th floors of the building. Ed Kiesa, of CBRE Syracuse, brokered the expanded lease, according to a release from the real-estate firm.
Marsellus Commons — a 78,900-square-foot, 6-story office tower — is now 96 percent occupied, the release stated.
Verisma Systems says its cloud-based, certified products “automate and deliver comprehensive release management and audit capabilities.”
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