Pinckney Hugo Group has promoted SCOTT MCNANY to creative director. Additionally, KATE RANKIN and JULIA THOMAS were both promoted to account manager.

McNany has been with the agency for 15 years and was previously associate creative director. He received his bachelor’s degree from Middlebury College in Vermont, and has taken courses at the Art Institute of Colorado and studied advertising design in the Independent Study Degree Program at Syracuse University.

Rankin was previously an assistant account manager. She has a bachelor’s degree in mass communication from Boston University.

Thomas was also previously an assistant account manager. She has a bachelor’s degree in public relations from SUNY Oswego.

Citizens Bank has transferred GRACE ROONEY to Syracuse as a commercial banking relationship manager. In this position, she is responsible for the middle market portfolio for the commercial bank. Rooney first joined Citizens Bank as an intern in 2014 and has since moved up the ranks, most recently serving as associate relationship manager in Chicago. Rooney is a Syracuse native, now living in Strathmore, the same neighborhood where she grew up. She graduated from St. Bonaventure with a degree in business management. Rooney is a member of the Salvation Army Young Leaders Board and serves on the Board of Trustees at Bishop Ludden Jr. Sr. High School.

Southern Tier Mortgage Company, a division of Sbarra Real Estate Services, has promoted LINDSAY STEWART to director of operations/senior loan officer. The six-year employee with Southern Tier Mortgage became a licensed mortgage loan originator in April 2016. While helping close loan applications, she also maintains the company’s audit files in accordance with government regulations. A graduate from Broome Community College, Stewart has also worked in management and customer service since 2003. The company has also hired ALLYSON THOMAS as mortgage loan processor. With 20 years of experience in the banking industry, Thomas brings knowledge and experience that will enhance the loan process and communication between borrowers, agents, and attorneys, the firm says.