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The Importance of Teams and Trust
As the leader of a fast-growing company that assists clients with their technology requirements, I operate in an environment that continually changes. Today’s questions very quickly become yesterday’s decisions. How does one keep pace? What is the effect on leadership? Having spent most of my career in technology, I think I have a pretty good […]
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As the leader of a fast-growing company that assists clients with their technology requirements, I operate in an environment that continually changes. Today’s questions very quickly become yesterday’s decisions. How does one keep pace? What is the effect on leadership?
Having spent most of my career in technology, I think I have a pretty good grasp on the subject of dealing with the pace of change. Yes, it seems to have accelerated, but for me the primary constant is dedicating myself to lifelong learning. Without a keen interest in learning what’s new, it would be an almost impossible task to stay current.
Since keeping current is critical in any competitive business, a common challenge organizations face is motivating employees to stay current, even across a mix of generations working together.
From a leadership perspective, the way we help make that happen is by creating a working environment built on teams. When people work and learn together, they get comfortable enough to provide their educated opinions, which in turn oftentimes yields great results.
We started with the creation of our leadership team at iV4, comprising key stakeholders. Our meetings have become increasingly productive, but can sometimes be raucous. That’s OK because we share common goals and just sometimes disagree on how best to go about meeting them.
From there, we built both formal business teams — for example, our cybersecurity and data center teams — and informal teams, one being our recognition squad.
Teams are a great collaborative vehicle, but what happens as the company grows and teams get larger? Do you add more teams and/or more managers? Or do teams just get bulkier so they become less intimate and managers have to spread their time more?
While some people would claim this is a great problem to have, it doesn’t absolve the leader of needing solutions to address this type of situation.
As teams within an organization grow, people-centric skills in leaders become more valuable to eliminate the distance between individual team members and leadership. A 2019 Harvard Business Review article by Julie Zhuo defines those skills as “hiring exceptional leaders, building self-reliant teams, establishing a clear vision, and communicating well.” At the same time, leaders must be nimble to know when to step in and when to get out.
Interestingly, some studies have shown that success in working in teams is more important than company culture when it comes to employee satisfaction. Clearly both are important, but it demonstrates the importance people place on working with their co-workers. Enter trust.
When you work with someone you learn you can rely on, trust starts to build. When team members are able to trust their teammates to do their parts and not undermine the team structure, teams can become very efficient, becoming cost-effective machines within the organization.
While teams are essential in growing organizations, their dynamics will likely change. At one point, I tried to participate in as many teams as possible. That just doesn’t work anymore. Also, as the CEO of the company, I’ve seen people be intimidated by my presence, even after reassuring everyone that I’m just another employee.
So, what is the right path? At iV4, we stress learning as a constant and teamwork for enhancing productivity and idea stimulation. But most importantly, we do everything we can to instill trust in everything we do. Trust with colleagues, teams based on trust and trust to question decisions that are made. And, trust with our older and younger counterparts.
Technology and companies are ever-changing, and we need to keep up. Leadership that enables a culture of trusting teamwork is what works for us.
Mike Spoont is CEO of iV4 (www.iv4.com), an IT consulting, support, and professional services firm with offices in Fairport, Syracuse, and Amherst.

SUNY Poly undergraduate research program continues through early August
MARCY — The undergraduate research program at SUNY Polytechnic Institute (SUNY Poly) will continue through early August at the school’s Utica and Albany campuses. More than 40 students are working with professors on research topics this summer as part of the SUNY Poly undergraduate research program (SURP). SURP provides “advanced” opportunities for students to participate
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MARCY — The undergraduate research program at SUNY Polytechnic Institute (SUNY Poly) will continue through early August at the school’s Utica and Albany campuses.
More than 40 students are working with professors on research topics this summer as part of the SUNY Poly undergraduate research program (SURP).
SURP provides “advanced” opportunities for students to participate in “wide-ranging” areas of research, the school said in a news release.
The program began May 28, as 30 faculty paired with undergraduate students to focus on topics ranging from green-building certification documentation to mathematical modeling of the blood flow of the eye’s retina.
“I think the students who are taking part in this inspiring program certainly develop an independence they wouldn’t necessarily have if they hadn’t gone through this experience,” Carolyn Rodak, assistant professor of civil engineering at SUNY Poly, said. “They also acquire expertise in the area that they’re working [in], which is really great for preparing them for in-demand careers that will serve them well.”
SURP was limited to SUNY Poly students in 2018 but has expanded to include external students this summer. The school said 10 external students are participating in the program at SUNY Poly’s Albany campus and five external students were accepted to SURP at the Utica campus.
“The idea to advertise externally this year was to spread the good news about who we are, allowing these students to engage in cutting-edge research that can provide a strong foundation for a lifetime of learning,” Robert Brainard, professor of nanoscience at SUNY Poly, said. Brainard serves on the SURP committee with Rodak.
The 10-week program will conclude Aug. 2, with a poster session on Aug. 1 in Utica and Aug. 2 in Albany. Both poster sessions are open to the public and will be held from 1 p.m. to 3 p.m., the school said.
Research categories
All students are paid a stipend, either through SUNY Poly or grants obtained through faculty. The students’ research falls into three different categories.
The categories include scholarship research, which is open only to SUNY Poly students who are participating in SURP for the first time.
The students could also be involved in inter-campus research, an option available for students who participated in one SURP program and are interested in another. If the students have demonstrated excellent research capabilities, they may be accepted to participate in another SURP program at a different campus than the one where they completed their first internship. This program is selective as students are typically only allowed to participate in one SURP program.
The third category is visiting undergraduate research, which is open to non-SUNY Poly students, the school said.
Politicians promising to forgive college debt want you to pay up
The latest fad from politicians is to promise to wipe out all student debt — with your money. They wave their magic wand and you pay. That is what they propose. Let’s say you did not get a college degree. Instead, you went to work. Or maybe you did graduate from college, but you avoided
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The latest fad from politicians is to promise to wipe out all student debt — with your money. They wave their magic wand and you pay. That is what they propose.
Let’s say you did not get a college degree. Instead, you went to work.
Or maybe you did graduate from college, but you avoided big debts by paying your own way and working in college and afterward. Perhaps you went to a low-cost school. Or maybe you did rack up college debt, but you worked hard to pay it off.
Congratulations, because you have qualified to pay off the loans of all the doofuses who ran up big student debt that they cannot pay.
Oh, Tom, you are too cruel, you may say. These are innocent babes. They were conned by colleges to take on these loans. We must weep for them and salve their wounds.
Sorry, but they are doofuses. Nothing was hidden from them. They read the loan documents and saw the numbers. If they did not read them, they are stupid. If they reckoned they could pay off $100,000 in loans with a degree in gender studies or poetry, they are doofuses.
Yes, I am exaggerating — to make a point. The point is that just because a student shows zero judgement does not mean the rest of us should pick up the tab.
Oh, but we should. So, say candidates like Elizabeth Warren and Bernie Sanders. These two, and others, want taxpayers to pay off the doofuses’ bills.
Makes sense, doesn’t it? Those who did not go to college must pay. Those who used their heads to avoid such debt must pay up anyway. And, those who worked hard to pay off their college debt must pay yet again. That is, they must cover the indebtedness of the doofuses.
Those who were smart, practical, and sensible must now pay the bills of those who were not. Or so these politicians insist — in their attempts to buy votes. Campaigning is simple: vote for me and I will get taxpayers to pay off your stupid loans.
But Tom, these young people cannot get ahead, you might say They can’t get out from under these massive debts to go on with their precious lives.
Yes, they can. They can get two or three jobs. They can cut expenses to the bone. They can go bankrupt and start over. Maybe such hardships will teach them a few lessons that will guide them into better financial decisions in their futures.
Suppose we did pay off all this debt that students racked up. Every student in the future would expect the same. The lines for degrees in worthless fields of study would extend around every campus corner. Who would care how much these degrees cost?
And consider what lessons the doofus debtors will have learned. I can think of one: Stupidly borrow lots of money, don’t pay it back and you win a big prize. What’s next? We taxpayers will have pay off everybody’s debts, from car loans to personal loans to mortgages.
From Tom…as in Morgan.
Tom Morgan writes about political, financial, and other subjects from his home in upstate New York. Contact him at tomasinmorgan@yahoo.com, read more of his writing at tomasinmorgan.com, or find him on Facebook.
Session Ends with Onslaught of Progressive, NYC Legislation
The 2019 New York State legislative session thankfully came to a merciful close in the early morning hours of June 21. After last November’s election, when downstate Democrats seized control of the state senate, most understood that the legislative agenda would be tilted towards downstate’s progressive priorities. However, even socialists such as Bernie Sanders and Alexandria
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The 2019 New York State legislative session thankfully came to a merciful close in the early morning hours of June 21. After last November’s election, when downstate Democrats seized control of the state senate, most understood that the legislative agenda would be tilted towards downstate’s progressive priorities. However, even socialists such as Bernie Sanders and Alexandria Ocasio-Cortez probably couldn’t have predicted just how hard-left New York was going to turn — although I imagine they would be happy with it. Bills expanding abortion rights and allowing late-term abortion in certain circumstances, giving illegal immigrants the right to take part in New York’s tuition-assistance program, and eliminating cash bail except for the most violent felons are just a few of the many pieces of left-wing legislation that were passed during session.
The session ended in a flurry — 578 bills out of total of 1,099 bills passed this year were approved in the final five days of the session and the liberal hits just kept coming. In the final days of the session, the legislature passed bills that would allow illegal aliens to obtain New York driver’s licenses, a farm labor bill that will drive up costs for our already hard-pressed New York farmers, and a so-called Climate Leadership Act that will cost billions of dollars, affect how each of us live and work, yet have a very limited impact on global greenhouse-gas emissions.
The Democratic majority’s haste to get legislation passed did create some interesting snafus. One bill, that would have provided automatic voter registration for persons dealing with state agencies, was poorly drafted and could have been interpreted to automatically register non-citizens to vote. Thankfully, the bill was pulled when the drafting error was pointed out. The fact that this drafting error was caught is somewhat miraculous given that we were passing legislation in rapid succession in the middle of the night.
Sadly, little to nothing was done this session to address the outward migration of the Empire State’s population, to improve our business climate, or to assist our already overtaxed citizens. Indeed, other than making the property tax cap permanent, it is hard to point to any pro-taxpayer legislation that was passed. What is even more troublesome is that some on the other side of the aisle claim they are just getting started. Next year, expect pushes for legislation that will have state tax payers pay for everyone’s health care, the legalization of prostitution, legalization of marijuana, and legislation that will require the release of all incarcerated criminals at the age of 55 provided they have served 15 years of their sentence — including murderers and rapists.
One axiom that is often repeated and is fitting at this time is “elections have consequences.” Last November’s election results had major consequences for our state and unfortunately the aftereffects have not been positive for the citizens of upstate New York.
William (Will) A. Barclay is the Republican representative of the 120th New York Assembly District, which encompasses most of Oswego County, including the cities of Oswego and Fulton, as well as the town of Lysander in Onondaga County and town of Ellisburg in Jefferson County. Contact him at barclaw@assembly.state.ny.us or (315) 598-5185.

Pinckney Hugo Group has hired SARAH GARRAFFO as an assistant digital media strategist. She is a “Google qualified individual” with certifications in Google Ads and mobile advertising. Garraffo has a bachelor’s degree in marketing from St. Bonaventure University.
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Pinckney Hugo Group has hired SARAH GARRAFFO as an assistant digital media strategist. She is a “Google qualified individual” with certifications in Google Ads and mobile advertising. Garraffo has a bachelor’s degree in marketing from St. Bonaventure University.

ABC Creative Group has added ABBY SHAW to its content development team. A graduate of SUNY Oswego with a degree in public relations, she previously served as a marketing intern with several organizations, including ABC Creative. NICK MURPHY has joined the firm’s video production team. A graduate of SUNY Oneonta with a degree in mass
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ABC Creative Group has added ABBY SHAW to its content development team. A graduate of SUNY Oswego with a degree in public relations, she previously served as a marketing intern with several organizations, including ABC Creative.
NICK MURPHY has joined the firm’s video production team. A graduate of SUNY Oneonta with a degree in mass communications, he previously served as a digital media producer, account executive, marketing and community relations associate, and video producer with several organizations from sports teams to health-care organizations.

ASHLEY BETTS has been appointed by Pathfinder Bank as the new branch manager of its Lacona office. Betts was previously assistant branch manager at Pathfinder’s branch in downtown Syracuse. She will now be responsible for overseeing the daily operations of the Lacona branch, including management of all functions and establishing and maintaining customer and community
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ASHLEY BETTS has been appointed by Pathfinder Bank as the new branch manager of its Lacona office. Betts was previously assistant branch manager at Pathfinder’s branch in downtown Syracuse. She will now be responsible for overseeing the daily operations of the Lacona branch, including management of all functions and establishing and maintaining customer and community relationships. Betts joined Pathfinder Bank in 2016 after previously working at Community Bank for two years. She holds an associate degree in business administrative accounting from the Utica School of Commerce.

Wells College has named GERARD TURBIDE as its new VP for enrollment services. Turbide, who comes to Wells with expertise in enrollment management, recruitment marketing, and institutional strategic planning, began his post July 1. He succeeds Kishan Zuber, the previous VP for enrollment services, who departed Wells for a position at Wilkes University. Turbide comes
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Wells College has named GERARD TURBIDE as its new VP for enrollment services. Turbide, who comes to Wells with expertise in enrollment management, recruitment marketing, and institutional strategic planning, began his post July 1. He succeeds Kishan Zuber, the previous VP for enrollment services, who departed Wells for a position at Wilkes University. Turbide comes to Wells after having served in a similar senior-level capacity at Ithaca College (IC). He began his enrollment management career at IC in 1993 as assistant director of admission, was named director of admission at IC in May 2006, and became VP of enrollment management in 2015. Before his time at Ithaca College, Turbide worked in student life at Bucknell University and St. Lawrence University. Turbide earned a bachelor’s degree in mathematics from SUNY Potsdam and a master-of-education degree in counseling and human development from St. Lawrence University.
Wells College also recently appointed LAWRENCE (LARRY) JEROME as the college’s new VP for advancement. He will begin his new position in early August. A seasoned fundraising, development, and marketing professional with more than three decades of experience, Jerome comes to Wells from Cone Health in Greensboro, North Carolina, where he served as senior VP for institutional advancement. Jerome’s higher-education fundraising experience includes stints as managing director for medical center development at Vanderbilt University in Nashville, Tennessee, regional director for university relations at Wesleyan University in Middletown, Connecticut, and deputy director of development at the Yale University School of Medicine and New Haven Hospital in Connecticut. He holds a bachelor’s degree in government from St. Lawrence University.

Beardsley Architects + Engineers has hired ALEXANDRA A. HENDERSON as an intern civil engineer. She graduated from SUNY College of Environmental Science and Forestry in 2019 with a degree in environmental resources engineering. During her time at SUNY ESF, Henderson travelled to Peru to create a new rainwater filtration system and provide additional water-resource management
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Beardsley Architects + Engineers has hired ALEXANDRA A. HENDERSON as an intern civil engineer. She graduated from SUNY College of Environmental Science and Forestry in 2019 with a degree in environmental resources engineering. During her time at SUNY ESF, Henderson travelled to Peru to create a new rainwater filtration system and provide additional water-resource management assistance. At Beardsley, she will be working on projects for governmental, municipal, and state clients.

DR. DAVID SCHNAPP will be joining Dr. William Foresman’s urology practice in Auburn this summer. He brings with him 23 years of private-practice experience in the treatment of genito-urinary cancers, BPH, kidney stones, erectile dysfunction including low testosterone, urinary incontinence, and infertility. Schnapp graduated from Stony Brook Medical School in 1990 and subsequently completed a
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DR. DAVID SCHNAPP will be joining Dr. William Foresman’s urology practice in Auburn this summer. He brings with him 23 years of private-practice experience in the treatment of genito-urinary cancers, BPH, kidney stones, erectile dysfunction including low testosterone, urinary incontinence, and infertility. Schnapp graduated from Stony Brook Medical School in 1990 and subsequently completed a six-year residency training program in urology at Long Island Jewish Medical Center. He is a robotic surgeon and also has vast experience with “open” traditional surgery. Prior to his training on the Da Vinci system, Schnapp had an extensive surgical case load in both radical retropubic and radical perineal prostatectomy.
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