Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.
SUNY Cortland appoints new director of career services
CORTLAND — SUNY Cortland recently announced that it appointed Nan Pasquarello as its new director of career services. She took over the position at the end of June when John Shirley, long-time career services director, retired. In her new role, Pasquarello works with SUNY Cortland academic faculty, other professional staff, and key outside stakeholder groups […]
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
CORTLAND — SUNY Cortland recently announced that it appointed Nan Pasquarello as its new director of career services.
She took over the position at the end of June when John Shirley, long-time career services director, retired.
In her new role, Pasquarello works with SUNY Cortland academic faculty, other professional staff, and key outside stakeholder groups to expand and maintain an employer-recruitment network while developing and maintaining internships for students and job opportunities for graduates, the university said in a news release. She also leads the use of communication technology and effective data collection, analysis, and reporting systems to achieve the Division for Student Affairs’ career services goals.
Pasquarello previously served as the university’s Title IX coordinator since 2015. In that role, she oversaw efforts to comply with and carry out the federal law intended to fight sex discrimination.
In all, she has worked at SUNY Cortland for 24 years. Her other positions have included director of student conduct and career counselor/technical support specialist.
Pasquarello is a graduate of Binghamton University with a dual bachelor’s degree in English and geography and a master’s degree in public policy analysis and administration. She has also completed doctoral coursework in the Syracuse University higher-education program.
In the community, Pasquarello served on the Cortland YWCA board of directors from 2011 to 2018 and is the current past board president. In her spare time, she plays flute with the SUNY Cortland Community Orchestra, the release stated.

Report: New York leads U.S. in nonprofit jobs & wages
ALBANY — Nonprofits are “essential” in upstate New York regions such as the Mohawk Valley and the Southern Tier where nearly one in four private-sector jobs was at a nonprofit in 2017. In addition, wages paid by nonprofits were higher than other private-sector employers in five of New York’s 10 regions. That’s according to a
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
ALBANY — Nonprofits are “essential” in upstate New York regions such as the Mohawk Valley and the Southern Tier where nearly one in four private-sector jobs was at a nonprofit in 2017.
In addition, wages paid by nonprofits were higher than other private-sector employers in five of New York’s 10 regions. That’s according to a report that State Comptroller Thomas DiNapoli released July 23.
The report found that New York state led the nation in nonprofit employment with more than 1.4 million jobs and total wages of just over $78 billion in 2017. However, nonprofit job growth in the rest of the U.S. surpassed New York.
New York’s nonprofit organizations helped stabilize employment during and after the Great Recession, DiNapoli’s office contended in the report.
Other report findings
Nonprofit entities added more than 175,000 jobs in New York between 2007 and 2017, a gain of 14 percent. These organizations provided 17.8 percent of New York’s private-sector employment in 2017, compared to 10.2 percent nationwide, ranking third behind Vermont and Maine.
Nonprofit jobs grew faster than the rest of the private sector in most New York regions in the latter half of this decade.
“Nonprofits play an important role in every region of New York, delivering vital services to New Yorkers, from hospital care and education to legal services and environmental protection,” DiNapoli said. “They also have a measurable impact on our economy, providing one in every six private-sector jobs statewide.”
Wages at nonprofits have also grown at a faster pace statewide than the rest of the private sector and the public sector in the period that the reports covers. The annual average wage was $55,572 per employee, ranking New York eighth in the nation on that measure in 2017. Nonprofit wages varied widely, with educational services having the highest average annual wage at just over $65,000. Social-assistance industries, including home-care aides and child-care workers, had the lowest, at just over $30,500.
Health care — the largest nonprofit industry — along with education and social assistance, represented more than 81 percent of all nonprofit jobs in New York state in 2017. Other industries with large employment numbers include professional services, arts and entertainment, as well as religious, civic, and social-advocacy organizations.
So You’re Not The Boss? Here’s How You Can Still Be A Leader
Are leaders born or are they developed? It’s a subject that’s long been debated. And in the workplace, can an employee who holds no supervisory job title be an effective leader — before being entrusted with managing people? I say yes, and that it’s almost mandatory if someone hopes to be ready as a leader
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Are leaders born or are they developed? It’s a subject that’s long been debated.
And in the workplace, can an employee who holds no supervisory job title be an effective leader — before being entrusted with managing people?
I say yes, and that it’s almost mandatory if someone hopes to be ready as a leader when promoted to a bigger role in an organization.
Leadership is a choice. It’s not a title, position, or rank. You don’t have to be a department head, manager, or CEO to be a leader.
Leadership is a group of characteristics, and you can acquire them even if you’re not the boss. You’ll never be a leader when you assume that primetime role unless you have developed the qualities of leadership as part of your preparation for the next big step.
Here are five ways to become a leader at a company without holding a leadership-type position.
Listen to others’ ideas. Leadership is about others, not about the self, and it starts with listening. Being a leader isn’t putting yourself above others, interrupting them, or acting like your ideas are more important than anyone else’s. True leadership brings out the best in others and your culture, and you do that by making them feel valued and giving them a voice.
Be accountable for mistakes. Own your errors. It sets an example of accountability that is good for the culture. Too many people, when told of a mistake, assign blame and make excuses. A leader corrects constructively and surveys for solutions. As a subordinate, staying positive and offering ways to fix your mistake, and showing the humility of asking for help, is a path toward being a leader people can trust.
Learn flexibility. This applies in so many ways. If you’re stuck on doing something one certain way, you’re headed toward being a micromanager who few would like and fewer would want to work under. Leadership is about tapping into your broad base of workplace talent, expanding knowledge, improving systems, and raising the ceiling.
Interact and network. Networking isn’t only about finding jobs, it’s about connecting with people in a way that enhances important relationships and the work environment. As you learn to interact with different types in the workplace, you’ll learn which relationships are most effective, how to help those people with their career, and show your ability to direct and lead.
Develop a thick skin. To become a leader, it’s vital to rise above annoyances and petty slights from others and let them roll off your back. HR isn’t the principal’s office, and if you vent every time about someone doing something irritating, you’ll get the reputation of being a whiner. Don’t complain behind closed doors, gossip, or criticize people behind their backs. No one who does those things can be viewed as a leader.
People want to be led. But they don’t want to be bossed around. Great leaders can learn this as underlings on their way to a management position. Then when they get there, they’re ahead of the game — and everyone is in step with them.
Grant Parr is a mental sports performance coach and the author of “The Next One Up Mindset: How To Prepare For The Unknown.” Parr owns and runs Gameface Performance, a consulting firm that enhances mental skills for athletes and coaches.

Five Star Bank adds two commercial lenders
WARSAW, N.Y. — Five Star Bank, subsidiary of Financial Institutions, Inc. (NASDAQ: FISI), on July 22 announced the hiring of Thomas A. Halter and Marytherese Hayes, each as VP, senior commercial banker. Halter and Hayes are responsible for managing and cultivating existing and new commercial banking customers across the bank’s operating footprint, the bank said
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
WARSAW, N.Y. — Five Star Bank, subsidiary of Financial Institutions, Inc. (NASDAQ: FISI), on July 22 announced the hiring of Thomas A. Halter and Marytherese Hayes, each as VP, senior commercial banker.
Halter and Hayes are responsible for managing and cultivating existing and new commercial banking customers across the bank’s operating footprint, the bank said in a news release. Halter is based in Five Star Bank’s regional administrative center in downtown Rochester and Hayes’ office is in the bank’s commercial lending offices at 300 Spindrift Drive in Amherst.
Halter is an experienced banker and financial executive, having served as a VP and relationship manager in commercial banking for HSBC Bank USA for more than a decade before transitioning to the role of CFO for Nymat Machine Tool Corp. He most recently served as CFO for R.W. Dake & Co., Inc., the bank said.
Hayes is “a well-known and respected commercial banker” in Western New York with more than 30 years of experience at Bank of Akron, RBS Citizens Bank, and HSBC Bank USA, the release stated. She most recently served as VP and commercial relationship manager at Evans Bank.
Halter received a bachelor’s degree in accounting from Le Moyne College in Syracuse and an MBA from Canisius College in Buffalo. Hayes received a bachelor’s degree in business studies from Buffalo State College.
Five Star Bank, based in Warsaw in Wyoming County, has more than 50 branches throughout Western and Central New York. Its CNY branches include offices in Auburn, Geneva (2), Seneca Falls, Elmira (2), and Horseheads.
Financial Institutions and its subsidiaries employ about 700 people.

Could You Outlive Your Retirement Funds?
3 ways to strategize with a fiduciary People are living longer, and as wonderful as that news is to many, there is a possible downside: outliving your money in retirement. It’s a very large fear that many people have today. Most retirement plans have not incorporated the longevity risk. And without mitigating that, many middle-class
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
3 ways to strategize with a fiduciary
People are living longer, and as wonderful as that news is to many, there is a possible downside: outliving your money in retirement.
It’s a very large fear that many people have today.
Most retirement plans have not incorporated the longevity risk. And without mitigating that, many middle-class retirees could exhaust their 401(k)s and be left with only Social Security and a little equity in their homes.
The financial worries about retirement and the planning options can be overwhelming. One of the concerns people have is getting appropriate advice and finding a financial advisor who puts the client’s interests above his or her own. That type of retirement planner is defined as a fiduciary, and according to a survey by Financial Engines, 93 percent of Americans think financial advisors who provide retirement advice should be fiduciaries — legally required to put their clients’ best interest first.
On the other hand, 53 percent of those respondents mistakenly believe that all financial advisors are fiduciaries.
Trust is imperative, especially where a client’s retirement is concerned. An advisor working as a fiduciary is held to a high standard of honesty and full disclosure to the client. And there are three critical aspects of retirement planning in which a fiduciary can help guide the client to both protect their retirement assets and prosper.
Those three areas are:
Reduce sequence-of-return risks. This refers to the order of annual investment returns, and it becomes a concern for retirees who are living off the income and capital of their investments. The danger comes when an investor receives lower or negative returns due to withdrawals made from their investment. The timing of taking those returns impacts wealth. A planner who’s a fiduciary has multiple ways to reduce sequence-of-returns risk by allowing the portfolio to stay ahead of inflation. You utilize other income-producing vehicles in the portfolio.
Prioritize a tax plan. Understand that in retirement you’re creating your own income from qualified money — money that’s never been taxed before. It’s vital to have a tax plan that can fit into your portfolio. For example, the required minimum distributions (RMD) at age 70½ is something many people are not prepared for in terms of tax impact. The RMDs have never been such a concern in our economy than they are now, because such a large percentage of baby boomers are over 70½. Having a reallocation plan or a Roth-conversion conversation is important to avoid higher tax burdens.
Create an estate plan. Procrastination is an obstacle for many when it comes to estate planning, and it’s important to differentiate between a will, which goes through probate, and a trust. Understand how those things fit in the portfolio, and the difference between live-on money and leave-behind money. You need to establish goals for the assets. A lot of people want to leave a legacy, but they don’t know how large, or how, or when. A fiduciary can help you leverage technology and look at a realistic rate of return, based on your projected longevity.
Having all these planning tools under a full-service fiduciary roof is powerful, because the baby boomer generation doesn’t like change. They need a sense of security before reaching retirement; solid options to make their financial fears and uncertainty go away.
Alexander Joyce is CEO and president of ReJoyce Financial LLC (www.ReJoyceFinancial.com), a full-service retirement-income planning firm, and author of the book: “ReJoyce In Your Retirement: Everything You Need To Know To Get Everything You Want.”
The Language Cops are Out of Control
Our language police have their hands full. Lately, they have pushed the Berkeley (California) City Council to scrub supposedly sexist words like manpower and manholes — in favor of human-effort and maintenance holes. (Please imagine a worker saying “Hey Sam, pry open that maintenance hole, would ya?”) Berkeley also wants its employees to use they
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Our language police have their hands full.
Lately, they have pushed the Berkeley (California) City Council to scrub supposedly sexist words like manpower and manholes — in favor of human-effort and maintenance holes. (Please imagine a worker saying “Hey Sam, pry open that maintenance hole, would ya?”)
Berkeley also wants its employees to use they and them — instead of she, her, he, and him. No more brothers and sisters. Only siblings. No more masters of anything. In the case of ships’ masters, there now can only be skippers or pilots. I have no idea whether they have a police chief. After all, chiefs were men when they led tribes.
The language cops have persuaded the University of California, Berkeley to ditch words like fraternity and sorority — in favor of “collegiate Greek system residences.” That will surely become a popular term.
Meanwhile, Colorado State University’s language guide suggests that students abandon words like male, female, ladies, gentlemen, Mr., Mrs,, Ms., and freshman.
The language police want to limit your use of the words America and Americans. You are not supposed to say you are an American. Because this implies that Canadians and Mexicans and Brazilians are not part of America. As in North and South America.
In a recent column, Brent Bozell and Tim Graham brought us up-to-date on such demands from the language police. Included in the list of no-no words are cakewalk, eenie-meenie, peanut gallery, and thug. Somehow, all of these offend African-Americans.
Terms like “Long time no see” and “No-can-do” apparently offend Asian-Americans — because many of them whose English is limited use such phrases.
The language cops assure us that hip-hip-hooray is a Holocaust reference. And that when you say you are starving for pizza — or for anything — you offend people who are food-insecure. I think food-insecure means starving. But don’t quote me on that. I don’t wish to land in language prison.
You are not supposed to say you are addicted to chocolate or football — because that will offend people addicted to booze or drugs. You can also no longer be buck-naked.
You are not supposed to say someone is holding down the fort. Because this may offend nearby Indians. Bozell and Graham point out that you should not say Indians. You should say Native Americans. They acknowledge that this will offend Brazilians and Mexicans.
The language police truly face mountainous tasks.
Consider the thousands of words that imply sexism: cowed, bullied, half-cocked, king-sized, queen-sized, cockpit, male plugs, and female plugs, plainclothesman, hen-pecked, cold-cocked, and witch hunt among them.
Then we have our names. What will be the fate of Peterson, Hoffman, Roman, Herman, Amanda, Coleman, Samantha, Solomon, and Truman? And Thompson? The worst of the lot is Manson.
If they intend to be even-handed, the language police will need to hunt down 3,300 words that begin or end with man. And the 6,500 words that contain man.
Their efforts could hardly be called a manhunt. And they will not be allowed to say they are managing their task.
Who pays for this attack on your language? You do. Your taxes fund city councils that embark on such stuff. Your taxes fund the professors and college administrators who fill their time with it.
We must be pretty wealthy to afford all this nonsense.
From Tom…as in Morgan.
Tom Morgan writes about political, financial, and other subjects from his home in upstate New York. Contact him at tomasinmorgan@yahoo.com, read more of his writing at tomasinmorgan.com, or find him on Facebook.
How Should Americans Engage Globally?
I’ve been struck recently by news coverage of climate change and humans’ degradation of the planet. Two opposing themes keep appearing. One is the sense that, as individuals, there’s little we can do; the forces are too large. The other — and I think many Americans would agree with this — is that as citizens of the
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
I’ve been struck recently by news coverage of climate change and humans’ degradation of the planet. Two opposing themes keep appearing. One is the sense that, as individuals, there’s little we can do; the forces are too large. The other — and I think many Americans would agree with this — is that as citizens of the planet we have a responsibility to protect it and to pass it on in good shape to those who follow us.
So how do we reconcile those warring impulses — not just on the environment, but on many global and international issues? How, in other words, do we engage with the world?
Because make no mistake: as Americans, we are global citizens. It’s not just that the world has deep-seated, unavoidable problems that, if ignored, will bite us where we live. It’s that we inhabit a preeminent world power that bears a responsibility to lead.
If you pay attention to international meetings, you can’t help but notice that other countries have for many years turned to us to take the lead. That’s diminishing under our current administration, but not because other countries (with the exception of China and Russia) are eager to take our place. Shaping the global order has been a central feature of our identity and our history. Abraham Lincoln spoke of American freedom as “the last best hope of earth.” JFK promised to “pay any price, bear any burden, meet any hardship to assure the survival and the success of liberty.” Ronald Reagan spoke of this country as a “shining city upon a hill.”
I don’t actually agree with the boundless sense of American power and responsibility suggested by Kennedy’s promise. The truth is, we couldn’t “pay any price” or “bear any burden” back then, and we can’t now. Our obligation in its broadest terms is to try to make our nation and the world safer, freer, and more prosperous when and where we can. But we can’t do it all.
What does this mean for us as citizens? It means we have an obligation to inform ourselves about the world we live in. It means we should learn about international affairs, visit other countries if we’re able, learn a foreign language, read what foreign leaders have to say. We should engage with people from other countries, both here and abroad, and work hard to understand the challenges that other countries and their citizens confront. In short, we should try to see problems not just from an American perspective, but more broadly.
Beyond that, I think that as Americans, we ought to be first in line to respond to humanitarian disasters and to raise our voices in support of innocent people who have been mistreated. Where we can, we should try to lessen tensions between nations and groups, reduce conflict, and improve the quality of life for all. We should be perceived to be a benign power.
Yet we have to do all this with keen awareness of our limitations. We can’t solve all the world’s problems. We can’t pour our resources into every challenging place and problem. We need the help of others and should welcome it. We have to be smart about how we use our power. We have to reserve the right to use force as a last resort, but diplomacy and development should be our preferred tools of engagement.
I’m uneasy talking about “American exceptionalism,” even though I really do believe we have a responsibility to the world. I’m far more comfortable when we show we’re exceptional. If we really are exceptional, others will notice. We don’t need to flaunt it.
In the end, we have to look at our responsibilities as global citizens quietly and confidently, with humility, and try to contribute to a safer, more prosperous world. That’s something we can all do, and a goal we should push our leaders to pursue.
Lee Hamilton is a senior advisor for the Indiana University (IU) Center on Representative Government, distinguished scholar at IU Hamilton Lugar School of Global and International Studies, and professor of practice at the IU O’Neill School of Public and Environmental Affairs. Hamilton, a Democrat, was a member of the U.S. House of Representatives for 34 years, representing a district in south central Indiana.
D’Arcangelo & Co., LLP has promoted several employees and also hired two new staff accountants. ANGELA IZZO, promoted to manager, is a graduate of Hartwick College. She is an experienced tax accountant with a focus on federal and state income-tax compliance and consultation. She serves a variety of clients in the Utica office and has
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
D’Arcangelo & Co., LLP has promoted several employees and also hired two new staff accountants. ANGELA IZZO, promoted to manager, is a graduate of Hartwick College. She is an experienced tax accountant with a focus on federal and state income-tax compliance and consultation. She serves a variety of clients in the Utica office and has experience in multi-entity and multi-state tax returns, tax planning, and projections. WILLIAM (BILL) OLNEY, III, promoted to manager, is a graduate of Ithaca College and a CPA. He is an experienced tax accountant with concentration on federal and state income-tax compliance and consultation. Olney serves a variety of clients in the Rome office and specializes in payroll, computer-assisted auditing techniques, and compilation and reviews. JACOB LIGHTHALL has been hired as a staff accountant in the Rome office. He is a graduate of Utica College with a bachelor’s degree in accounting. The firm has also hired ERIC ARMITAGE as a staff accountant in the Utica office. He is a graduate of SUNY Polytechnic Institute with a bachelor’s degree in accounting. The employees will be working in the auditing department.
Pinckney Hugo Group has promoted MATT CHATHAM to creative director. He has been with the agency for 10 years and was previously associate director of digital design. He earned his bachelor’s degree in studio art with a specialization in graphic design/illustration from Nazareth College. The firm has hired DAN SATTERLY as an assistant account manager.
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Pinckney Hugo Group has promoted MATT CHATHAM to creative director. He has been with the agency for 10 years and was previously associate director of digital design. He earned his bachelor’s degree in studio art with a specialization in graphic design/illustration from Nazareth College. The firm has hired DAN SATTERLY as an assistant account manager. He holds a bachelor’s degree in communication and film from Le Moyne College.

WENDY KOBLER has been named VP for institutional advancement at Ithaca College. She currently holds the same title at Kentucky State University and will join Ithaca College on Sept. 1. Kobler has previously held executive positions in advancement at Alabama A&M University, Purdue University Fort Wayne in Indiana, and Wittenberg University in Ohio. She has
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
WENDY KOBLER has been named VP for institutional advancement at Ithaca College. She currently holds the same title at Kentucky State University and will join Ithaca College on Sept. 1. Kobler has previously held executive positions in advancement at Alabama A&M University, Purdue University Fort Wayne in Indiana, and Wittenberg University in Ohio. She has extensive experience leading development efforts in support of institutional strategic plans. Kobler earned her bachelor’s degree in marketing from the University of West Florida, master’s degree in marketing education from Alabama A&M, and a Ph.D. in global leadership from the Indiana Institute of Technology. Earlier in her career, she held marketing and public-relations positions in the private sector, ran her own communications consulting business and was the lead organizer for the annual U.S. Army Space and Missile Defense Conference, all in Huntsville, Alabama.
Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.