Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.
CNY Tweets – September 2, 2019
Some recent tweets that came across the @cnybj Twitter feed, offering various small business, marketing, HR, and personal tips. SBA @SBAgovVeteran Institute for Procurement offers three different courses to assist you in your #VetBiz government contracting journey http://ow.ly/kKRb50vavDp Talkroute @Talkroute7 Tips for Bootstrapping Your Business Without Falling Apart: http://bit.ly/2LY6JtO #BusinessOwner #SmallBiz #Bootstrapping Jennifer Feurer @ArchWebDevHow […]
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Some recent tweets that came across the @cnybj Twitter feed, offering various small business, marketing, HR, and personal tips.
SBA @SBAgov
Veteran Institute for Procurement offers three different courses to assist you in your #VetBiz government contracting journey http://ow.ly/kKRb50vavDp
Talkroute @Talkroute
7 Tips for Bootstrapping Your Business Without Falling Apart: http://bit.ly/2LY6JtO #BusinessOwner #SmallBiz #Bootstrapping
Jennifer Feurer @ArchWebDev
How to promote your business – without being too promotional! https://buff.ly/2XebkuN via @AppInstitute #SmallBiz #Marketing
Small Business Expo @SmallBizExpo
How to Handle Difficult People (and Still Achieve Your Business Goals) http://twib.in/l/9MAoMe8kX7od
Howard Wolpoff @hwolpoff
7 Ways to Generate Fresh #Leads for Your E-Commerce Company https://buff.ly/2KO06s9 #smallbiz
Digital Blacksmith @DigitalBlacksmt
A brand for a company is like a reputation for a person #Marketing
Affiliate Marketing 123 @AffMarketing123
In #marketing, I’ve seen only one strategy that can’t miss – and that is to market to your best customers first.
U.S. Chamber @USChamber
With research and planning, content can help you establish your brand, capture the trust of potential customers, and generate sales: https://uscham.com/2L6p9Xt
Mark C. Crowley @MarkCCrowley
Every time I took over managing a new team, I knew I’d find a vast amount of untapped talent & potential in its people. So often, employees feel unseen for who they are & for all they can become. Knowing this, I shined a light on them.
SHRM HR Magazine @HRMagSHRM
What #HR leaders need to know to communicate effectively with the C-suite –http://bit.ly/2KJhYnN @Gartner_inc @maestrohealth
Paychex @Paychex
This Affordable Care Act (ACA) guide can help ensure your business is prepared for ACA year-end reporting. http://spr.ly/6016ENCaY
Dan Slattery @safety_dans
Employee Engagement – Increasing Revenues & Cutting Costs Through Focus On Workplace #Engagement – http://j.mp/2M95j0q by @ambassify #HR
Syracuse Airport @SyracuseAirport
Need help finding something in #SYR airport? Questions about services/amenities? Our #volunteer Fly Guide Ambassadors like Linda are here to help! Keep an eye out for smiling volunteers in light blue oxfords & “Ask Me” pins next time you seek some guidance. #travel
NYSDOH @HealthNYGov
Walking benefits everyone — no matter their age or abilities. #HowIWalk http://nchpad.org/howiwalk/

Del Lago’s DraftKings sportsbook starts taking bets
TYRE — DraftKings Sportsbook at del Lago has begun taking the bets of sports fans on all major professional U.S. sports. The del Lago location, which opened Aug. 23, represents DraftKings Inc.’s third retail sportsbook location in the U.S., per a joint news release. The 6,000-square-foot space offers sports fans a retail sports-betting venue with
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
TYRE — DraftKings Sportsbook at del Lago has begun taking the bets of sports fans on all major professional U.S. sports.
The del Lago location, which opened Aug. 23, represents DraftKings Inc.’s third retail sportsbook location in the U.S., per a joint news release.
The 6,000-square-foot space offers sports fans a retail sports-betting venue with betting kiosks and video screens.
Del Lago Resort & Casino is located in the town of Tyre in Seneca County, off Interstate 90 exit 41 and visible from the highway when traveling along the Thruway.
Sports bettors will be able to place bets on games in the NFL, Major League Baseball, NBA, and the NHL, along with the PGA Tour, NASCAR, and more, seven days a week from 10 a.m. to 1 a.m.
Former Syracuse quarterback Donovan McNabb joined the organizations for the formal-opening festivities. Darren Rovell, sports business reporter and senior executive producer for the Action Network, tweeted a photo of McNabb placing a bet on his former team, the Philadelphia Eagles, to win the Super Bowl. Rovell’s tweet also included the ticket stub, indicating McNabb’s wager was for $100 for a potential payout of $1,400.
New York’s current gaming regulations prohibit bets on amateur athletics for teams located in the state along with any amateur athletic events taking place in New York. So, bettors won’t be able to place wagers on Syracuse Orange games, for example. Existing New York law also does not permit customers to use mobile devices to place wagers, so wagers need to be placed in person at a sportsbook.
The new DraftKings Sportsbook at del Lago is located on the casino floor near the entrance to The Vine showroom.
Sporting events will be shown live, across more than 1,000 square feet of video screens, including 16 single bay TV sets, odds boards, and a scrolling ticker that will show live score updates, stats, injury news, and additional player information.
The space also includes a bar and restaurant.
Bettors at the DraftKings Sportsbook at del Lago will have the ability to place a variety of wagers, including live/in-play bets at the five ticket windows or 23 self-service betting kiosks.
The Oneida Nation, a competitor of del Lago in the Central and upstate New York gaming marketplace, on Aug. 1 opened its new sports-betting venue, called The Lounge with Caesars Sports, at both Turning Stone Resort Casino in Verona and Point Place Casino in the town of Sullivan. And down in Tioga County, the Tioga Downs Casino Resort in Nichols opened its FanDuel Sportsbook in July.

Crews to build $12M research center at Griffiss
ROME — Construction is slated to begin this fall on a $12 million research center at Griffiss International Airport. Oneida County is partnering with Rome Lab, the Griffiss Institute, and SUNY Polytechnic Institute to create the center, which should be ready in April 2020. Officials are referring to the research center as the “open innovation
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
ROME — Construction is slated to begin this fall on a $12 million research center at Griffiss International Airport.
Oneida County is partnering with Rome Lab, the Griffiss Institute, and SUNY Polytechnic Institute to create the center, which should be ready in April 2020.
Officials are referring to the research center as the “open innovation campus,” per an Aug. 26 news release.
“The Open Innovation Campus will provide a collaborative hub that will produce revolutionary research from those on the forefront of cutting-edge technology,” Oneida County Executive Anthony Picente, Jr. said. “This transformative ecosystem will help solve complex computing problems for the Air Force and ultimately strengthen our national defense. Oneida County is proud to invest in this forward-thinking partnership with Rome Lab, Griffiss Institute and SUNY Poly that will establish us as a trailblazer in the emerging field of quantum information science [QIS] and spur economic development around it.”
The campus will be housed in Building 100 at the Griffiss International Airport. The 40,000-square-foot, three-floor facility will be renovated to include two quantum labs and two neuromorphic/electronic labs, event space, and training and classrooms.
Oneida County is contributing $5.6 million toward the project, and Empire State Development and the New York State Department of Transportation Aviation Bureau are providing $1.4 million and $1.5 million respectively. Additional funding will also come from Griffiss Institute.
“On behalf of SUNY Poly, we are thrilled to strengthen our collaboration with the Air Force Research Laboratory-Information Directorate, Oneida County, and the Griffiss Institute, along with other key stakeholders, to enable this open innovation campus,” Grace Wang, interim president of SUNY Polytechnic Institute, said in the Oneida County release. “It will advance artificial intelligence [AI] and quantum information science research and development while providing exciting experiential educational opportunities to our students. We are grateful to work closely with our partners as we leverage our expertise and unique research capabilities to develop the next generation of AI and QIS-based talent and technological solutions to enhance national security and economic competitiveness.”
Project goal
The goal of the “open innovation campus” will be to connect global technology leaders — including Google, IBM, and QCWare — to “collaborate and solve intricate Air Force computing challenges,” per the release. It will link researchers from government, industry, and academia to share top minds, ideas, and facilities, “virtually and in person,” and expand upon the $2 billion annual federal investment in Rome Lab — the common local name for the AFRL, or the Air Force Research Laboratory Information Directorate.
The campus’s collaborators will look to use quantum information processing to analyze and improve such things as computer hardware and software, data protection, cybersecurity, and artificial intelligence.
“With our new open innovation campus we have set up an environment that will allow us to bring together the best and brightest minds in the world to work on some very difficult and exciting technical challenge problems,” Col. Timothy Lawrence, director of the AFRL Information Directorate, said in the Oneida County release.

Chemung Financial to pay dividend of 26 cents per share on Oct. 1
ELMIRA — Chemung Financial Corp. (NASDAQ: CHMG) recently announced that its board of directors has approved a quarterly cash dividend of 26 cents a share. The dividend is payable on Oct. 1, to common stock shareholders of record as of the close of business on Sept. 17. At the banking company’s current stock price, the
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
ELMIRA — Chemung Financial Corp. (NASDAQ: CHMG) recently announced that its board of directors has approved a quarterly cash dividend of 26 cents a share.
The dividend is payable on Oct. 1, to common stock shareholders of record as of the close of business on Sept. 17.
At the banking company’s current stock price, the dividend yields 2.6 percent annually.
Elmira–based Chemung Financial is a $1.8 billion financial services holding company that operates 33 branches through its main subsidiary, Chemung Canal Trust Company, a full-service community bank with full trust powers.
Established in 1833, Chemung Canal Trust says it is the oldest locally owned and managed community bank in New York state. Chemung Financial is also the parent of CFS Group, Inc., a financial-services subsidiary offering mutual funds, annuities, brokerage services, tax-preparation services and insurance, as well as Chemung Risk Management, Inc., an insurance company based in Nevada.

Steuben County IDA appoints Strobel as new board member
BATH — The Steuben County Industrial Development Agency (IDA) announced it has sworn in Dean Strobel as the newest member of its board of directors. Strobel is the director of cheese operations at Upstate Farms Cheese, LLC, located in Campbell (Steuben County). He was born and raised in Cohocton (also located in the county), where
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
BATH — The Steuben County Industrial Development Agency (IDA) announced it has sworn in Dean Strobel as the newest member of its board of directors.
Strobel is the director of cheese operations at Upstate Farms Cheese, LLC, located in Campbell (Steuben County). He was born and raised in Cohocton (also located in the county), where he graduated from Cohocton Central School.
He received a bachelor’s degree in biology SUNY Geneseo. Immediately after graduating, Strobel began what has become a 38-year career in the dairy and food industry. He has been responsible for oversight and management of operations in New York, Maryland, Florida, Virginia, Wisconsin, and New Jersey, according to a Steuben County IDA news release. Strobel has also overseen capital projects that have totaled well over $100 million over the course of his career.
Strobel is also a member of the board of directors of the New York State Cheese Manufacturers’ Association. He returned to Western New York to join the Upstate Niagara Cooperative eight years ago. He and his family reside in Bath.
The Steuben County IDA says it “advances job opportunities, general prosperity, and economic welfare of the people of Steuben County by creating and stimulating an economic climate that competitively positions Steuben County to attract a talented workforce, public and private investment in infrastructure and business development, and other compatible and diverse sustainable economic development opportunities.”
Oneida County hotel occupancy rate rises more than 7 percent in July
UTICA — Hotels in Oneida County welcomed substantially more guests in July than in the year-prior month, according to a recent report. The hotel occupancy rate (rooms sold as a percentage of rooms available) in the county rose 7.1 percent to 76.7 percent in July from 71.6 percent a year ago, according to STR, a
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
UTICA — Hotels in Oneida County welcomed substantially more guests in July than in the year-prior month, according to a recent report.
The hotel occupancy rate (rooms sold as a percentage of rooms available) in the county rose 7.1 percent to 76.7 percent in July from 71.6 percent a year ago, according to STR, a Tennessee–based hotel market data and analytics company. Year to date, the county’s occupancy was up 1.8 percent to 55.9 percent.
Revenue per available room (RevPar), a key industry gauge that measures how much money hotels are bringing in per available room, climbed 8 percent to $101.82 in July from $94.25 in July 2018. In the first seven months of 2019, Oneida County’s RevPar rose 2.2 percent to $62.71.
Average daily rate (or ADR), which represents the average rental rate for a sold room, edged up 0.9 percent to $132.73 in July from $131.61 a year prior. Year to date, ADR was up 0.4 percent to $112.20.
Jefferson County hotel occupancy rate jumps in July
WATERTOWN — Hotels in Jefferson County were significantly fuller in July than in the year-ago month, according to a new report. The hotel occupancy rate (rooms sold as a percentage of rooms available) in the county increased 8 percent to 74.2 percent in July from 68.7 percent a year prior, according to STR, a Tennessee–based
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
WATERTOWN — Hotels in Jefferson County were significantly fuller in July than in the year-ago month, according to a new report.
The hotel occupancy rate (rooms sold as a percentage of rooms available) in the county increased 8 percent to 74.2 percent in July from 68.7 percent a year prior, according to STR, a Tennessee–based hotel market data and analytics company. That followed a nearly 10 percent increase in occupancy in June. Year to date, hotel occupancy in the county was up 0.9 percent to 51.7 percent.
Revenue per available room (RevPar), a key industry gauge that measures how much money hotels are bringing in per available room, soared 11.4 percent to $87.35 in July from $78.43 in July 2018. Through the first seven months of the year, the county’s RevPar increased 5 percent to $51.36.
Average daily rate (or ADR), which represents the average rental rate for a sold room, gained 3.1 percent to $117.69 in July from $114.13 a year before. Year to date, Jefferson County’s ADR was up 4.1 percent to $99.42

Aster Weddings & Events: A Marriage of Small Biz & Family Ownership
Have you ever thought of doing something that feeds your soul, allowing you to live the life you’ve always dreamed of? The owners of Aster Weddings & Events sought to create that kind of ideal lifestyle for themselves when they started to build their small business. Shannon Pratten dreamed of working with brides and their families during
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Have you ever thought of doing something that feeds your soul, allowing you to live the life you’ve always dreamed of? The owners of Aster Weddings & Events sought to create that kind of ideal lifestyle for themselves when they started to build their small business.
Shannon Pratten dreamed of working with brides and their families during what she recalls as “the happiest time of her life.” Her sister, Jessica Nagy, wanted to give couples the opportunity to create a personalized outdoor experience for a day that they would always cherish. Together, they knew that they had to make their business showcase the beauty that Skaneateles and the surrounding area had to offer.
With the support of Richard Pratten and Steven Nagy, (their husbands, business partners, and carpenters) the sisters started to plan the overall look of their event space. But they soon hit a roadblock. Although Shannon and Jessica had dedication and vision, they needed funding to get their small business off the ground.
In September 2017, they turned to the Onondaga Small Business Development Center (SBDC) for assistance. While working with me, they were able to create a business plan that clearly defined their business’s vision. From there, they created an action plan with specific strategies, market research, statistics, and financial projections. With their plan in place, Shannon and Jessica finally started to see that their daydreams were going to become a profitable reality.
With a creative combination of funding (including personal investment, loans, and credit cards) they were able to develop a breathtaking, one of a kind, outdoor seasonal event center.
Aster Weddings & Events is appropriately named after a wildflower that blooms in late-summer and early-fall, as their first wedding in the space was held in September 2018. And business keeps booming and blooming. It is completely booked for the upcoming season, and now booking into 2021, which represents a 400-percent growth rate.
This venue is situated on 3.7 acres of land, just four miles outside of the village of Skaneateles, at 2595 Benson Road. The business owners take pride in supporting the Skaneateles community as a small, family owned business. While they currently have no employees, many local vendors have profited from collaboration with the unique event location.

At Aster Weddings & Events , clients have the freedom to choose their own vendors and create the event that they have always dreamed of hosting. Aster is a blank slate. Whether clients want simple elegance, natural garden, artsy bohemian, or chic rustic, Aster is the space for any event. The business owners and their husbands work just as hard to make their clients’ dreams come true as they did for their own. After all, they are in the business of creating memories that last a lifetime.
Advisor Tip: Financing a startup may mean pulling money from multiple resources, including your own assets and personal credit resources. Be prepared to have 10-20 percent of the money you ask a lender for coming from your personal resources.
Keyona Kelly is a certified business advisor at the SBDC, located at Onondaga Community College. Contact her at k.r.kelly@sunyocc.edu

Utica law firm, Passalacqua & Associates, readies Syracuse office
SYRACUSE — The Utica–based law firm Passalacqua & Associates, LLC is opening a Syracuse office in the former Lakeland Boat Works building. The office, located at 499 S. Warren St., will help the firm handle its growing Syracuse–area caseload, says Managing Attorney Nicholas Passalacqua. He spoke with CNYBJ on Aug. 22. Online marketing efforts in
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
SYRACUSE — The Utica–based law firm Passalacqua & Associates, LLC is opening a Syracuse office in the former Lakeland Boat Works building.
The office, located at 499 S. Warren St., will help the firm handle its growing Syracuse–area caseload, says Managing Attorney Nicholas Passalacqua. He spoke with CNYBJ on Aug. 22. Online marketing efforts in recent months have helped the firm grow, he says, and the next logical step was to set up a physical presence in the Salt City.
Passalacqua & Associates (www.cnytriallaw.com) focuses on litigation and trial work, primarily personal injury, criminal defense, and DWI defense work.
Passalacqua says that when he began looking at properties nothing felt like quite the right fit. “The more I looked at space in downtown Syracuse, the more I realized we’d be nothing more than a name on a directory,” he says.
Passalacqua wanted a building that gave the firm some prominent exposure. “I remember seeing this Lakeland Boat Works [property] as vacant a number of times,” he says. The building, at the corner of South Warren and East Onondaga streets provided just what he was looking for — a prime spot on a busy corner with plenty of foot and vehicle traffic. In addition, the building is within walking distance of the courts.
An entity called 499 Syracuse City Centre, LLC, based in Brooklyn, owns the property. Passalacqua declined to disclose the specifics, but says he was able to negotiate a favorable lease for just over 4,300 square feet of ground floor, corner space.
“I love the exposure,” he says. He’s already installed some signage and plans to add more. The site is still under construction with Diesel Construction of Utica as the general contractor. Passalacqua has invested about $40,000 in renovations including dividing the space into two conference rooms, three offices, and a reception area. With a bit more work to go, he hopes to open the office in early September.
Passalacqua hired one full-time receptionist/paralegal and plans to add more staff as the practice grows. He declined to provide revenue figures, but says the firm has grown 100 percent year-over-year from when he founded it in May 2013 through 2018.
Ultimately, Passalacqua sees a roster of 10 attorneys for the firm, with primary markets in Utica, Syracuse, and Albany.
Passalacqua says the firm is already marketing online in the Albany area. He plans to have at least a rented conference room and a post office box in the Albany area within the next year, as a precursor to opening a full-service office there.
Currently, the firm has three attorneys, including Passalacqua, and three support staff at its 5,000-square-foot Utica office at 612 Charlotte St.
Prior to founding his firm, Passalacqua was an attorney at Getnick, Livingston, Atkinson & Priore, LLP in Utica. His practice areas at the firm include criminal defense, DWI defense, and personal-injury law. In addition, he is a licensed real-estate broker and property/casualty insurance broker.
Christopher Hameline joined Passalacqua & Associates, LLC in July 2017. His practice areas include criminal defense, DWI defense, and Department of Motor Vehicle hearings.
The firm’s third attorney, Mark Chieco, came on board in January 2018. His practice areas include personal injury law, civil litigation, medical malpractice, and DWI defense.
The firm’s three lawyers have more than 30 years of combined experience.

Fed report finds nonemployer small businesses struggle with profitability
Just over half of the nation’s nonemployer firms were either unprofitable or broke even in 2017, with a majority also reporting rising costs, according to a new report. Nonemployer firms are those without employees on the payroll. The report also finds racial disparities in reported access to funding and highlights financing challenges faced by firms
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Just over half of the nation’s nonemployer firms were either unprofitable or broke even in 2017, with a majority also reporting rising costs, according to a new report.
Nonemployer firms are those without employees on the payroll.
The report also finds racial disparities in reported access to funding and highlights financing challenges faced by firms looking to hire employees in the near future.
That’s according to the 2019 “Small Business Credit Survey Report on Nonemployer Firms,” which the Federal Reserve Bank of New York (New York Fed) issued on Aug. 14.
It examines the business conditions and the credit environment of small businesses with no employees other than the business’s owners.
The report is based on the Small Business Credit Survey that was fielded in 2018. It offers a “deep dive” into the characteristics, performance, prospects and challenges of nonemployer firms nationwide, the New York Fed said.
Nonemployer firms can include gig workers, startups that are planning to hire employees, and mature businesses that rely on contract workers as their workforce, among others.
“Nonemployer firms — which represent 81 percent of all small businesses — are an increasingly important part of our economy, and [the] report highlights how their performance has a real impact on American households,” Claire Kramer Mills, assistant VP at the New York Fed, said. “A majority of these firms struggle with making a profit, facing both rising costs and limits in passing on those costs to consumers. The data also underscore financing challenges for non-white business owners, echoing similar findings for employer firms.”
Findings
The report found 34 percent of nonemployers operated at a loss at the end of 2017. Firms with non-Hispanic, black ownership were more likely to report losses.
In addition, a majority of nonemployers reported an increase in their input costs over the prior 12 months. However, only 34 percent of nonemployers increased the prices they charged, “suggesting challenges” with passing on these heightened costs, the New York Fed said.
The report also found that nearly three-quarters of nonemployers (72 percent) earn $100,000 or less in annual revenue. Lower annual revenues were more common among firms with younger decision-makers, firms with non-Hispanic, black owners, and women-owned firms.
At the same time, 15 percent of nonemployers leverage an app or online marketplace for the majority of their sales. This is more common among firms with younger decision-makers (18 percent) than with older decision-makers (13 percent)
The report found that nearly two-thirds of nonemployers reported having financial challenges in the prior 12 months. This was more common for firms with non-Hispanic, black ownership (76 percent).
In addition, 39 percent of all nonemployer firms reported their funding needs met, but only 17 percent of firms with non-Hispanic, black owners reported their funding needs were satisfied.
About the report
The Small Business Credit Survey, a national collaboration of the 12 Federal Reserve banks, provides an “in-depth look” at the revenue and profitability of these firms and their owners, including financing needs, decisions, and overall success, per the report.
Fielded in the third and fourth quarters of 2018, the survey yielded 5,841 responses from nonemployer firms, which are defined as businesses in the 50 states and the District of Columbia that have no full- or part-time employees.
Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.