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Empowerment Zones: Federal Tax Credits Business Owners May Be Overlooking
As business owners prepare to submit their 2019 tax forms, it’s important to explore every option that could potentially put money back into their wallets, and into the economy. Many people aren’t aware that included in the budget extenders of December 2019, is an extension of the federal Empowerment Zone tax incentives, allowing certain areas […]
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As business owners prepare to submit their 2019 tax forms, it’s important to explore every option that could potentially put money back into their wallets, and into the economy. Many people aren’t aware that included in the budget extenders of December 2019, is an extension of the federal Empowerment Zone tax incentives, allowing certain areas of New York state to offer tax benefits for specified citizens and employers within the zone.
These government-designated zones are considered economically stressed regions and are provided aid to stimulate the local economy by creating jobs and incentivizing businesses. In New York state, these zones can be found in New York City, Syracuse, and Yonkers.
Empowerment Zones have been around since the early 2000s and had, in fact, expired as of Dec. 31, 2017, but were retroactively restored and extended through 2020. These zones offer tax benefits for business that operate in certain distressed areas for making investments and for employing individuals who also live in these zones. Not to be confused with an Opportunity Zone which was created with the passage of the federal Tax Cuts and Jobs Act (TCJA) of 2017, claiming benefits for the Empowerment Zone program can be done in addition to any other incentives for which a taxpayer may be eligible, including Opportunity Zones, or Section 1202 stock.
While New York City, Syracuse, and Yonkers are the only New York state cities that have designated Empowerment Zones and qualify for these incentives, there are a significant number of Empowerment Zones throughout the nation.
Many benefits are offered through this incentive; however arguably, the most substantial benefit is the employment credit. The Empowerment Zone employment credit is equal to 20 percent of wages paid to eligible employees per year, up to $15,000 in wages, or $3,000 of credit, annually, per eligible employee. To be eligible, the business must simply be located within an Empowerment Zone and the employee must also live within Empowerment Zone limits. So long as these two requirements are met, the credit can be claimed on Form 8844, with no pre-registration or certification necessary.
Because the eligibility of the New York State zones is based on the demographics of each zone in the 1990 Census, qualifications for the credit may come as a surprise. For example, in the Syracuse zone, a University Hill area employer of a medical technician who lives downtown, or perhaps a Destiny USA mall retailer whose employee lives in Franklin Square, would most likely be eligible for the credit.
If a business is found eligible, it should be kept top-of-mind as information is collected for 2019 tax returns. In addition, amending the 2018 tax return to claim this credit can also be done and could lead to significant tax savings. Eligibility information can be found on an employee’s W-2 and a link to a map of the zones can be found on the New York State Development Website to determine the address of both the employer and the employee are within zone limits.
Additional incentives covered in this program include:
• Increased ability to expense assets under Section 179
• The ability to offer tax exempt bonds for purchases/improvements to an empowerment zone business
• The potential to defer capital gain recognition on sales of some assets in the empowerment zone business if the proceeds are reinvested in the business
As business owners collect their information and prepare to submit for their 2019 tax returns, it’s important to note what is commonly overlooked, such as these federal Empowerment Zones. Working closely with a financial advisor and becoming educated on federal, state and local legislation and extenders could change the amount seen on tax returns drastically.
Chris Anderson is a partner and tax team leader in the Bonadio Group’s Syracuse office. He has more than 36 years of experience providing a wide range of special tax services including consolidated tax return planning, mergers and acquisitions, and estate planning. Contact him at canderson@bonadio.com. Matthew Dabrowski started at the Bonadio Group in 2016 as a tax intern and is now the in-charge accountant for the Syracuse tax team. Contact him at mdabrowski@bonadio.com.

Hancock Estabrook expands Ithaca office with addition of new attorney
ITHACA — Hancock Estabrook, LLP says attorney Jacob McNamara recently joined the firm in its Ithaca office. McNamara came aboard as an associate in the litigation, corporate and trusts & estates practices, the firm announced. He joined Hancock Estabrook on Jan. 6 of this year, Renee Benda, the firm’s marketing director, tells CNYBJ in an
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ITHACA — Hancock Estabrook, LLP says attorney Jacob McNamara recently joined the firm in its Ithaca office.
McNamara came aboard as an associate in the litigation, corporate and trusts & estates practices, the firm announced. He joined Hancock Estabrook on Jan. 6 of this year, Renee Benda, the firm’s marketing director, tells CNYBJ in an email.
Hancock Estabrook’s Ithaca office is located in Gateway Center at 401 E. State St. in Ithaca. It opened in 2015.
With McNamara’s addition, the Ithaca office now has five people working there, including four attorneys, per Benda’s email message. Hancock Estabrook now has an overall employee count of 130. The firm is headquartered at Axa Tower I at 100 Madison St. in Syracuse.
McNamara focuses his law practice in the areas of civil litigation, commercial litigation, personal-injury defense, products-liability defense, and employment-law litigation, per his LinkedIn profile. McNamara has successfully represented clients through arbitrations, appeals, administrative hearings, and jury and nonjury trials.
He comes to Hancock Estabrook from Schlather, Stumbar, Parks & Salk, LLP in Ithaca, where he was an associate attorney for more than seven years. McNamara also served as a law clerk at that firm for three years.
“We are thrilled to have a highly respected attorney and active member of the Ithaca community like Jake McNamara join our team. His varied legal background and expertise will greatly enhance our capabilities to serve our clients across several key practice areas,” Timothy Murphy, managing partner of Hancock Estabrook, said in a statement.
McNamara received his J.D. from University at Buffalo School of Law and his bachelor’s degree, majoring in English literature, from Muhlenberg College in Allentown, Pennsylvania. ν

The COVID-19 Pandemic: Recommendations for Employers
The COVID-19 pandemic has already caused severe disruption to many businesses across the country. Employers will be required to continue to monitor developments and adjust to changing circumstances in the coming weeks and possibly months. We provide the following recommendations for employers in dealing with the many employment-related issues that will inevitably arise. 1. Communicate with
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The COVID-19 pandemic has already caused severe disruption to many businesses across the country. Employers will be required to continue to monitor developments and adjust to changing circumstances in the coming weeks and possibly months. We provide the following recommendations for employers in dealing with the many employment-related issues that will inevitably arise.
1. Communicate with employees

Transparency is key during the COVID-19 pandemic, and informing employees of what senior leadership in your company is doing and thinking is an important step in easing minds and allaying employee concerns. Your communications should be updated regularly so that employees have the most recent information available. Employers should consider creating an internal web page dedicated to COVID-19 so that all communications can be accessed easily. Here are some suggestions about what to include in your communications:
• Remind employees of good hygiene practices;
• Encourage employees to stay home if they feel sick;
• Inform employees of what steps are being taken to clean the work environment;
• Identify your applicable policies regarding sick time, paid time off, and employer-sponsored travel;
• Identify a core group or committee of senior leadership responsible for keeping up with public-health alerts and to whom questions can be directed; and
• Explain plans in place or under consideration in the event of a business closure or for alternative work arrangements.
2. Review policies and collective-bargaining agreements
Employers should make sure to review their policies and any applicable collective-bargaining agreements to comply with any obligations they may have to provide paid time off or continuation of payment during a possible business closure.
The U.S. Department of Labor (USDOL) Wage and Hour Division has issued some guidance for employers regarding how COVID-19 might impact their obligations under the Fair Labor Standards Act (FLSA). Under the FLSA and New York law, non-exempt employees generally do not have to be paid during a closure if no work is performed, but exempt employees generally must be paid their full weekly salary for any week in which they perform some work. An employer can require an employee to use vacation time or paid time off in order to cover wages during a closure, as long as such a requirement is not contrary to the employer’s paid time off policies or the provisions of a collective-bargaining agreement. So, it is important to review policies and collective-bargaining agreements.
3. Ensure compliance with FMLA and PFL obligations
The USDOL has issued guidance for employers regarding their Family and Medical Leave Act (FMLA) obligations during the COVID-19 pandemic. In general, COVID-19 will be considered a serious health condition that will qualify employees for FMLA leave if they have the disease or if they are needed to care for a family member that has the disease. In addition, employees in New York may be eligible for paid family leave in order to care for a family member who has COVID-19.
4. Follow OSHA guidance
Employers have a general duty under the Occupational Safety and Health Act to provide their employees with a workplace that is free from recognized hazards likely to cause death or serious physical harm. The Occupational Safety and Health Administration (OSHA) has issued guidance on preparing workplaces for COVID-19 to assist employers in complying with this general duty. Employers should familiarize themselves with the OSHA guidance and follow OSHA’s recommendations.
5. Consider travel restrictions or warnings
Many business are prohibiting non-essential business travel, both international and domestic. Employers should consider what travel is actually necessary, and restrict any business travel that is not considered necessary.
Employers should also consider warning employees about the possible effects of personal travel and requiring that employees who travel outside a specific geographical region inform senior leadership or human resources of where they intend to travel.
The Centers for Disease Control and Prevention (CDC) has a web page (www.cdc.gov/coronavirus/2019-ncov/travelers/index.html) to provide information regarding the potential risks of travel to various countries and regions.
6. Be aware of the EEOC’s guidance on pandemics
In general, the Americans with Disabilities Act prohibits employers from making disability-related inquiries and requiring medical examinations of employees, except under certain limited circumstances. In 2009, during the H1N1 pandemic, the Equal Employment Opportunity Commission (EEOC) issued guidance regarding compliance with these legal requirements that can be a useful tool for employers to consult during the COVID-19 pandemic. According to the EEOC’s guidance, employers may send an employee home if the employee displays symptoms at work. Employers may also ask employees who report feeling ill at work or who call in sick whether they are experiencing symptoms that are consistent with COVID-19. If so, they should be directed to remain out of work until they provide a medical clearance to return.
7. Plan for alternative work arrangements
One of the key recommendations from the CDC is “social distancing” during a pandemic. If it is practical for an employer to have some or all of its workforce work from home, those possibilities should be explored. Employers should make sure to provide a way for non-exempt employees who are expected to work from home to report their work hours so that their straight time and overtime pay can be properly computed. Similarly, non-exempt employees in New York should be directed to take their 30-minute meal period each day if they work a shift of more than six hours.
Monica C. Barrett is a member (partner) in the New York City office of Syracuse–based law firm Bond Schoeneck & King PLLC and Subhash Viswanathan is a member in the Syracuse office. This viewpoint article is drawn from a March 17 memo the firm posted to its website. Contact Barrett at mbarrett@bsk.com and contact Viswanathan at suba@bsk.com.

Bonadio survey: over half of compliance officers don’t have necessary resources
A few survey from the Bonadio Group found that 57 percent of responding compliance officers feel they do not have the resources to adequately carry out the compliance function. That’s compared to 54 percent in the firm’s surveys conducted in both 2014 and 2016. The Bonadio Group conducted its third survey of compliance officers “to provide
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A few survey from the Bonadio Group found that 57 percent of responding compliance officers feel they do not have the resources to adequately carry out the compliance function.
That’s compared to 54 percent in the firm’s surveys conducted in both 2014 and 2016.
The Bonadio Group conducted its third survey of compliance officers “to provide useful benchmarking information to organizations as they look to develop or enhance an effective compliance program,” the firm said in its survey report.
The Bonadio Group — headquartered in Rochester with an office in Syracuse — describes itself as a “nationally ranked Top 50 CPA firm.”
In related data points, one in five respondents indicated that their organization does not perform an annual organization-wide risk assessment. At the same time, 31 percent said their auditing and monitoring process is “insufficient” for an effective compliance program, though the figure has improved from 42 percent in 2016, the accounting firm said.
Compliance is “increasingly viewed as a valuable component, although there is still room for improvement in elevating the compliance officer role,” Bonadio said.
The survey found 80 percent of compliance officers said they are part of the senior leadership of their organization, and 76 percent said they are involved in organizational strategic planning.
Additionally, 78 percent of compliance officers surveyed reported that they have been working in the compliance field for more than four years, up from 71 percent in 2016, “demonstrating the maturation of the compliance field and the experience level of compliance officers.”
At the same time, 65 percent of compliance officers reported that their organization does not have a succession plan in place for the compliance function.
“The roles and responsibilities of compliance officers are growing each year as risk factors increase and the regulatory landscape shifts,” Paul Mayer, executive VP at the Bonadio Group, said in the report. “While we’re encouraged to see most compliance officers are considered strategic partners by their organizations, there are significant opportunities for organizations to fortify their risk assessment and management strategy.”
The survey, which was conducted between October and December 2019, had 139 responses, the firm tells CNYBJ. It was sent to organizations across the country, Bonadio added.
About the firm
Founded in 1978, the Bonadio Group offers accounting, tax, and consulting services to clients of all sizes. The firm says it is the “largest independent provider” of accounting, tax, and consulting services in upstate New York — with offices in Rochester, Syracuse, Utica, Albany, Batavia, Buffalo, East Aurora, and New York City.
The Bonadio Group also has offices in Rutland, Vermont and Dallas, Texas.
What Customers Want to Know About Salespeople Before They Buy
They may not say anything, but don’t be fooled. You’re not home free, no matter how long you’ve been in the business or how good you are at sales. Customers look you over and check you out. Here’s what they’re thinking, “Is this someone I want to do business with?” It’s a funny thing about
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They may not say anything, but don’t be fooled. You’re not home free, no matter how long you’ve been in the business or how good you are at sales. Customers look you over and check you out. Here’s what they’re thinking, “Is this someone I want to do business with?”
It’s a funny thing about customers. They not only know they need you, but they also want to believe you’ll treat them right, that you’ll take care of them. So, if this is how you want to be viewed, get yourself prepared. A good way to start is by answering the questions customers ask themselves about salespeople, such as these below.
Will my salesperson take time to listen to what I’m saying?
If “I’m a good listener” is your answer, don’t be too sure. “The greatest problem with communication is we don’t listen to understand. We listen to reply,” says Roy T. Bennett, the author of “The Light in the Heart.” If we are figuring out what we want to say next, we won’t get it.
Will my salesperson give me options?
Some in sales believe that choices confuse customers, so they stick with a single solution. Yet, options stimulate discussion and keep customers involved. Rather than letting customers slip away, talking about choices builds trust and certainty.
Will the salesperson ask me questions to make sure I understand what is being proposed?
Salespeople often assume that people know more about what they’re buying than they do. Customers can be too embarrassed to say, “I don’t understand what you’re saying.” No salesperson ever spoke too simply or too clearly.
Will the salesperson give me both the pros and cons of what he/she is selling?
The smart salesperson knows that there is no perfect solution. There are always pluses and minuses. Everything has drawbacks and customers respond positively to the salesperson who is transparent when presenting. If they’re 80 percent or 90 percent OK, most customers will say they can live with that.
Will the salesperson push me to sign the order?
This is where things can get dicey — the tension between wanting to get the order and not wanting to pressure the customer. Too much either way can kill a sale. Summarizing what customers like about what they’re buying and why they see it as a good fit gives them “permission” to move forward.
Will the salesperson provide me with customer references?
While this may not be necessary for every sale, it’s a helpful tool for creating confidence. Having a list of satisfied customers who are willing to share their experience creates confidence and trust.
What type of support can I count on after the sale?
It’s so easy to be so focused on making a sale that we can forget that this is a top-of-mind concern for many customers. It comes up because they’ve had bad experiences in the past. Not only providing contact information, but introducing them personally to a go-to person, provides reassurance.
Can you tell me something about yourself?
Even though most customers may not ask a salesperson this question, don’t think it isn’t on their mind. For some reason, we feel better knowing about those with whom we are doing business. It makes it more personal and puts us at ease.
What’s my recourse if I’m not satisfied with my purchase?
No one wants to do battle if a problem arises. They don’t expect to be ignored or given the runaround. They want to be dealt with fairly. Yet, as we all know, horror stories and one-star reviews abound. The best solution is to anticipate the issue and make clear the path forward — in writing.
What will happen if working with you isn’t a good fit?
Think about it. There is no law that says random customer/salesperson pairings are a match made in heaven or anywhere else for that matter. That’s absurd. Yet, we assume that in some magical way they are. Anticipate the question and have your answer ready. It will create confidence.
What type of guarantee or warranty comes with my purchase?
Concerns about guarantees and warranties are a sensitive issue, particularly since the internet serves as a public platform for expressing real or self-serving complaints. In addition to that, there is often a lack of transparency. Smart companies spell out the coverage clearly in writing. Because words make a difference, savvy salespeople go over it with customers to clarify the terminology.
Why should I do business with you?
This is an endless loop playing behind all these customer questions. It’s the 800-pound gorilla in the room and it can even supersede the importance of the purchase in the customer’s mind. It boils down to this: “I want to know why I should give you my money? What’s the whole package, not just what I’m purchasing or even the price? I want to feel good about what I’m doing.” A word to the wise, if you want to make more and better sales, have a short but compelling answer to the question, “Why should I do business with you?”
The old saying, “Keep your eye on the ball,” is certainly true if you’re selling. But even more to the point is keep your mind focused on what’s going on in the customer’s head.
John Graham of GrahamComm is a marketing and sales strategy consultant and business writer. He is the creator of “Magnet Marketing,” and publishes a free monthly eBulletin, “No Nonsense Marketing & Sales Ideas.” Contact him at jgraham@grahamcomm.com or johnrgraham.com
State Government wants Fewer Nonprofit Health & Human-Service Providers
America’s health-care system is neither healthy, caring, nor a system. —Walter Cronkite Walter Cronkite died in 2009. I am not sure of the date of this quote. However, the “most trusted man in America” was certainly accurate when he said it. Progress toward the development of an integrated health-care delivery system has been elusive for decades.
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America’s health-care system is neither healthy, caring, nor a system. —Walter Cronkite
Walter Cronkite died in 2009. I am not sure of the date of this quote. However, the “most trusted man in America” was certainly accurate when he said it. Progress toward the development of an integrated health-care delivery system has been elusive for decades.
More recently, the coronavirus epidemic/pandemic spread rapidly throughout the globe. The 24/7 daily news media have been glued to this terrible and unfortunate illness for more than a month now. It certainly is and will continue to be a major story and will significantly affect health and human-service providers throughout the country.
There is no good time for a pandemic. However, for New York state tax-exempt health, human, and social-service providers, the coronavirus could not have come at a worse time. The New York State Medicaid program, with expenditures exceeding $70 billion each year, is under extraordinary downward budgetary pressure as the governor and legislators finalize the state budget for the fiscal year beginning April 1, 2020. Increasing Medicaid expenditures have been accelerating since the adoption of the Affordable Care Act (ACA) in 2010. The ACA raised the poverty threshold for Medicaid eligibility to 133 percent of the previous threshold, resulting in an additional 1 million New Yorkers being eligible for Medicaid benefits. One out of every three New Yorkers is now eligible for Medicaid benefits.
NYS budget issues this year and in prior years, coupled with the recent federal rejection of the Department of Health application for an $8 billion extension of the Delivery System Reform Incentive Program (DSRIP), have resulted in many providers evaluating and questioning their future autonomy.
The fact pattern described above, together with many other variables, has accelerated the number of mergers, affiliations, and acquisitions between and amongst tax-exempt health, human, and social-service providers.
A number of years ago, I developed and wrote a column on the affiliation continuum referred to as “from autonomy to acquisition.” The 10 steps in the continuum were/are as follows:
• Autonomy
• Co-optation
• Collaboration
• Shared-service agreement
• Contractual affiliation
• Regional network formation
• Joint venture
• Partnership/corporation
• Merger
• Acquisition
The last five items in the continuum involve structure, governance, and formation of one or more legal entities. Given the recent acceleration in mergers, affiliations, and acquisitions, this column is devoted to providing additional guidance to board and management team members regarding the most common legal structures that may be applicable if your organization is looking for an affiliation partner. This guidance provides the most common approaches to structural affiliations. Obviously, in evaluating the alternatives described below, knowledgeable and expert legal counsel must be retained. The following are typically extremely complicated transactions that require expert professional advice.
1) Parent/Subsidiary Model — Affiliation with Another Provider under a Common Parent Entity — This is the most common affiliation structure used over the past 15 years as the hospital industry has gone through its own consolidation/affiliation process. This model typically allows for the local entity governing board to remain intact, with the possible addition of board members from the parent entity’s board. Generally speaking, this model provides the parent entity with “sole member” control of the subsidiary entity, with the inclusion of certain reserve powers for the parent. These reserve powers include, but are not limited to, the ability to appoint as well as terminate board members of the subsidiary entity. In addition, this model generally includes the adoption of a new management organization chart that includes new or reassigned management individuals for administrative, program, and functional support purposes.
2) Full Merger — This model is frequently used when one entity is much larger than the affiliating entity, and there are program synergies that support the adoption of a single merged entity. Unasserted claims, litigation, and other related issues can frequently disqualify a full merger from consideration. In this model, the program service operating certificates would be transferred to the surviving entity. The board of the affiliating entity would be dissolved, and that entity would most likely be liquidated over a two- to five-year period in order to address the unknown liability issue. Certain board members of the affiliating entity, but not a controlling number, would be appointed to the merged entity board. This merged entity structure results in full control by a single governing board and a single management team. This model is frequently deemed to be the most cost-efficient affiliation model, but must consider the impact of rate and regulatory requirements.
3) Sole Member Structure Without Formation of a New Parent Entity — Many affiliating organizations do not intend to complete multiple affiliations and, therefore, do not see the need for a newly established parent entity. In this model, the existing controlling entity establishes sole member status with specific reserve powers. Typically, the reserve powers in this particular model may provide for greater autonomy to the board and management of the affiliating entity. The affiliating entity governing board remains intact, with the possible addition of one or more board members from the controlling entity. This model, while not common, is typically utilized when both organizations are financially and operationally strong. The affiliation is driven by opportunities for administrative cost efficiencies as well as program service and geographic expansion.
4) Regional Network Formation — Individual Practice Association /Independent Provider Association — The government mantra for health and human service providers continues to be predicated on the development of “Integrated Delivery Systems.” For more than 40 years, physicians have created regional provider networks for purposes of contracting with managed care organizations on the basis that the individual practice association structure would facilitate both clinical and financial integration of physicians. With the enactment of the ACA, these physician IPAs (individual practice associations) have joined health systems in forming what are now known as accountable care organizations, focused on risk-based population health contracting. In addition, both Medicare and Medicaid reforms of the last 10 years have initiated the implementation of individual health and human-service provider organizations forming IPAs, now commonly referred to as independent provider associations. As a result, the IPA designation now refers to either physician networks or provider service entity affiliations. In many cases, the formation of an IPA network may lead to an evaluation of whether or not certain organizations believe that one of the affiliation models referred to above would result in additional cost efficiencies and program service expansion. In each of the four models described above, there is an inherent objective of fulfilling the charitable purpose of the organizations and being responsive to community needs.
5) Management Services Agreement (MSA) — The MSA model can be used as a transitional structure to accomplish any one of the four alternatives described above. MSAs are frequently utilized as the first step in affiliation/merger transactions. Using marriage as a metaphor, an MSA allows providers to date each other and possibly get engaged before taking their final marriage vows (for example, structural merger or affiliation models discussed above).
An integral component of upcoming the state budget will be driven by the recommendations of the governor’s recently appointed Medicaid Redesign Team (MRT). The MRT recommendations are likely to result in many health and human service providers needing to evaluate their future viability as autonomous organizations.
In my view, substantially all health and human-service providers need to evaluate the strategic objective of expansion through mergers/affiliations/acquisitions as an opportunity to cost-effectively enhance organizational mission and respond to community demand. If every organization were willing and able to follow this path, there will be substantial progress towards the elusive objective of an integrated health and human service delivery system for our community. And for those of you who remember Walter Cronkite and his famous sign-off to network news, “And that’s the way it is …”
Gerald J. Archibald, CPA, is a partner in charge of the management advisory services at The Bonadio Group. Contact him at (585) 381-1000, or via email at garchibald@bonadio.com

KENT HALL, M.D., has been named chief physician executive at Mohawk Valley Health System (MVHS). He is responsible for overseeing the medical staffs of the St. Elizabeth Campus and the St. Luke’s Campus, credentialing, the MVHS medical staff office, family medicine residency program, dental residency program, Palliative Care, Medical Libraries, and the MVHS Medical Group.
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KENT HALL, M.D., has been named chief physician executive at Mohawk Valley Health System (MVHS). He is responsible for overseeing the medical staffs of the St. Elizabeth Campus and the St. Luke’s Campus, credentialing, the MVHS medical staff office, family medicine residency program, dental residency program, Palliative Care, Medical Libraries, and the MVHS Medical Group. Hall is involved in the quality of medical care delivered as well as responsible for driving quality and safety initiatives throughout MVHS. He also works directly with the department chairs, directors of contracted medical groups, and hospital-based physicians to coordinate patient care and safety efficiently. Most recently, Hall was chief medical officer (CMO) at Champlain Valley Physicians Hospital in Plattsburgh, as well as Alice Hyde Medical Center in Malone. There, he worked to improve patient outcomes and delivery through improved clinical quality processes, as well as improve operational efficiencies within and between hospital-based clinical services. Prior to that, Hall also served as Emergency Department medical director at Champlain Valley Physicians Hospital. He completed his residency in emergency medicine at the University of Cincinnati Hospital in Ohio. Hall received his medical degree from Upstate Medical University in Syracuse, and his bachelor’s degree in biology and psychology from Union College in Schenectady. His office is located at the St. Luke’s Campus.

St. Joseph’s Health announced it recently hired RUSSELL FIRMAN, M.D., as medical director of utilization review and physician advisor. In this role, Dr. Firman will consult physicians, clinical staff, and leadership on necessary medical treatments to ensure all services are in compliance with applicable regulations. He joined in December. Firman has over 30 years of
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St. Joseph’s Health announced it recently hired RUSSELL FIRMAN, M.D., as medical director of utilization review and physician advisor. In this role, Dr. Firman will consult physicians, clinical staff, and leadership on necessary medical treatments to ensure all services are in compliance with applicable regulations. He joined in December. Firman has over 30 years of experience in clinical and supervisory positions. Prior to joining St. Joseph’s Health, he served as a staff physician at Guthrie Cortland Medical Center in Cortland, and Samaritan Hospital in Albany. Firman will continue to serve at both sites alongside his recent appointment at St. Joseph’s Health. He was also the chief medical officer and physician advisor at Guthrie Cortland Medical Center. Prior to that, Firman was the medical director of the department of emergency medicine also at Guthrie Cortland Medical Center. In addition to practicing medicine, Firman teaches at SUNY Upstate Medical University as an assistant professor of emergency medicine. He began his medical career in New York state. He earned his bachelor’s degree in biotechnology from Rochester Institute of Technology and his medical degree from SUNY Upstate Medical University. Firman completed his medical training with a residency in emergency medicine at Cleveland Clinic Akron General Medical Center in Ohio.
Barclay Damon has named COURTNEY MERRIMAN, partner, to replace Connie Cahill, deputy managing partner, as co-chair of the firm’s Women’s Forum alongside Carol Snider, mass & toxic torts practice area chair. The move is due in part to Cahill’s planned elevation to managing partner of the firm at the end of the year. Merriman is
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Barclay Damon has named COURTNEY MERRIMAN, partner, to replace Connie Cahill, deputy managing partner, as co-chair of the firm’s Women’s Forum alongside Carol Snider, mass & toxic torts practice area chair. The move is due in part to Cahill’s planned elevation to managing partner of the firm at the end of the year. Merriman is a member of the firm’s real estate and financial institutions & lending practice areas. She is also a member of the Central New York Women’s Bar Association as well as a board of directors member for Catholic Charities of Onondaga County and the Baltimore Woods Nature Center, Inc.; board of directors secretary for Prevention Network; a family court clinic volunteer at the Onondaga County Bar Association Volunteer Lawyers Project; and a weekly volunteer at the Samaritan Center.

Fiber Instrument Sales, Inc. recently made two additions to its Oriskany operations headquarters. Joining the company as a regional sales associate is WILL BLOOMQUIST, a 2010 Virginia Tech graduate and former U.S. Army officer. After seven years of honorable service, including a tour in Afghanistan, he left active duty in 2017 and moved to New
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Fiber Instrument Sales, Inc. recently made two additions to its Oriskany operations headquarters.
Joining the company as a regional sales associate is WILL BLOOMQUIST, a 2010 Virginia Tech graduate and former U.S. Army officer. After seven years of honorable service, including a tour in Afghanistan, he left active duty in 2017 and moved to New York. Bloomquist continues to serve in the Army Reserves. He has prior manufacturing, warehouse supervisory, and IT helpdesk experience.
JEFFREY BAKER will serve as the company’s sales manager, with key responsibilities to include the coordination, training, and assisting Fiber Instrument’s sales department members. He previously spent some 20 years in the action sports industry, focusing on the retail store management of specialty higher-end bicycle, ski, snowboard, and technical outerwear.
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