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Walsh outlines recommendations for business restart
SYRACUSE, N.Y. — The Syracuse and Onondaga County economic resiliency task force has developed a series of recommendations for the business community for when local
State Comptroller launches COVID-19 Financial Survival Toolkit
New York State Comptroller Thomas P. DiNapoli announced April 17 that his office has developed the “COVID-19 Financial Survival Toolkit” for New Yorkers with links and resources for residents, government entities, nonprofits, and businesses. “We are living in unprecedented times. The COVID-19 pandemic has upended our lives, as well as the state economy, and it will
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New York State Comptroller Thomas P. DiNapoli announced April 17 that his office has developed the “COVID-19 Financial Survival Toolkit” for New Yorkers with links and resources for residents, government entities, nonprofits, and businesses.
“We are living in unprecedented times. The COVID-19 pandemic has upended our lives, as well as the state economy, and it will be a long road to recovery, DiNapoli said in his weekly email. “Whether you need the latest health updates, information on unemployment, sick-leave or family sick-leave benefits; or guidance on protecting your personal finances, you will find that and more in our toolkit,” he said.
DiNapoli added that this office will continue to make updates to meet New Yorkers’ changing needs, and urged residents and companies to check back regularly.
The toolkit is available at: https://osc.state.ny.us/covid-19/financial-toolkit.htm?utm_source=weekly+news&utm_medium=email&utm_term=financial+toolkit&utm_content=20200419&utm_campaign=fiscal+oversight

M&T Bank made nearly 1,700 PPP loans in CNY in one week
SYRACUSE — M&T Bank Corp. (NYSE: MTB), the largest bank in the 16-county Central New York region by deposits, says it made more government-guaranteed loans to small businesses in the Syracuse/Utica region in one week than it did nationally in all of 2019. Buffalo–based M&T Bank approved 1,660 loans, totaling $371 million, in the Syracuse/Utica
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SYRACUSE — M&T Bank Corp. (NYSE: MTB), the largest bank in the 16-county Central New York region by deposits, says it made more government-guaranteed loans to small businesses in the Syracuse/Utica region in one week than it did nationally in all of 2019.
Buffalo–based M&T Bank approved 1,660 loans, totaling $371 million, in the Syracuse/Utica area under the Paycheck Protection Program (PPP), the emergency forgivable loan program designed to help small companies keep their employees during the coronavirus shutdown. That’s more than the 1,449 total Small Business Administration (SBA)-backed loans M&T processed under all SBA loan programs across the bank last year, according to Julia Berchou, a VP with M&T in Buffalo.
The average loan size of M&T’s PPP loans in our area was nearly $223,500.
M&T Bank approved $6.4 billion in PPP loans for 27,711 companies, employing more than 600,000 people, across its eight-state footprint plus the District of Columbia. The average loan amount was about $233,000. All the loans were to existing M&T customers.
Berchou says M&T deployed a legion of 2,000 employees (most working from home) from across the regional bank to help process the PPP loans over the April 6-13 period. Its usual SBA loan team has 25 employees.
The $349 billion Paycheck Protection Program ran out of money on April 16 after almost 1.7 million loans were made nationally in a mad dash to provide small businesses with emergency relief amid the COVID-19 pandemic that has shut down much of business and daily life in America and New York. The 1 percent loans do not have to be paid back if companies use 75 percent of the money to cover payroll costs and meet other conditions.
The SBA announced it would stop processing PPP loan applications until Congress provided more funding. The Senate on April 21 approved an additional $310 billion for a second round of PPP loans, and the House was expected to approve it on April 23.
This will likely set off a scramble to get a loan by small businesses that were left out of round one and are struggling to stay afloat during the pandemic shutdown.
“… There are still many businesses who were not able to participate. They still need funding to pay their employees and sustain their operations,” Allen Naples, M&T Bank’s Central New York regional president, told CNYBJ in a statement before the 2nd round of funding was approved. “[We are] in constant contact with the Treasury Department, SBA, members of Congress and other government officials to advocate for additional funding and ensure that our customers are not left out of the process because of funding capacity issues at the SBA.”
M&T Bank employs nearly 500 people in its Central New York region, which includes Onondaga, Cayuga, Oswego, Madison, Herkimer, Jefferson, Lewis, Oneida, and Seneca Counties. It holds the No. 1 share of deposits in the Syracuse metro area and the broader 16-county Central New York region that CNYBJ covers.
M&T Bank reported $269 million in net income in this year’s first quarter, down from $493 million in the prior quarter and $483 million in the year-ago earnings period.

The Summit FCU to install updated ATMs at all locations
The Summit Federal Credit Union plans to install updated ATMs at all its locations at various times in 2020. These new ATMs bring a “new level of convenience to users while using the latest safety features” for personal safety and account security, the Rochester–based credit union announced. “Over 2019 and 2020, The Summit Federal Credit Union
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The Summit Federal Credit Union plans to install updated ATMs at all its locations at various times in 2020.
These new ATMs bring a “new level of convenience to users while using the latest safety features” for personal safety and account security, the Rochester–based credit union announced.
“Over 2019 and 2020, The Summit Federal Credit Union is replacing all ATMs with the latest state-of-the-art systems. Our new fleet of ATMs provides members and guests improved card security, larger colored screens, an improved user interface and enhanced deposit capabilities. We are very excited to make new ATM technologies available to our members and others who may use them,” Dave Harnish, VP of information technology at the Summit Federal Credit Union, said in a statement forwarded to CNYBJ.
The machines have a 19-inch display for “easy viewing” as well as a more “intuitive” interface, with Actiview technology for secure data input and quicker navigation, the Summit said. The machines also “take advantage” of the financial industry’s “leading” data-security enhancements, including upgraded physical security technology and cameras, plus the industry’s first anti-skimming ActivEdge card reader.
No envelopes are needed to deposit cash or checks, the credit union noted.
Each machine upgrade will require “minimal downtime.”
Members of the Summit have access to more than 55,000 surcharge-free ATMs nationwide, the credit union said.
Founded in 1941, the Summit Federal Credit Union is a nonprofit, member-owned financial cooperative. With about $1 billion in assets, the Summit has more than 230 employees and provides financial products and services to more than 85,000 members in Central and Western New York. Its Central New York branches includes offices in Syracuse, Clay, Camillus, Cortland, and Seneca Falls.
The Summit’s president and CEO is Laurie Baker. She took over the credit union’s top job on Feb. 1, after having worked at the Summit for more than 25 years, including as COO since 2001. Baker replaced Mike Vadala, who retired after working at the Summit for more than 35 years, including 25 years as CEO.

UTICA, N.Y. — F.X. Matt Brewery, the Greater Utica Chamber of Commerce, and the Community Foundation of Herkimer and Oneida Counties have launched an initiative

Visions COO recognized by Tioga Chamber for board service
OWEGO — The Tioga County Chamber of Commerce recently recognized one of the top officials at Visions Federal Credit Union (Visions FCU) for his years of service on its board of directors. Edward Butler, executive VP and COO of Visions FCU, had served on the board since 2007 — mostly as treasurer on the executive
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OWEGO — The Tioga County Chamber of Commerce recently recognized one of the top officials at Visions Federal Credit Union (Visions FCU) for his years of service on its board of directors.
Edward Butler, executive VP and COO of Visions FCU, had served on the board since 2007 — mostly as treasurer on the executive board, from 2008 to 2019.
Board members gathered for the acknowledgment, thanking him for his service. Butler was “instrumental” in helping the chamber reach its goals, Gwen Kania, president and CEO of the Tioga Chamber, said in an Visions FCU news release.
“Ed worked with us for years, both with me and our former president, Martha Sauerbrey, and helped us to be fiscally stable,” Kania said. “Ed was wonderful to work with and had a great understanding of how the Tioga Chamber ran.”
“It was my pleasure to serve on the board for the Tioga Chamber,” said Butler. “Their team makes such a great difference in the lives of those in Tioga County, and it’s been a privilege to help advance their mission.”
Established in 1966, the nonprofit Visions Federal Credit Union serves more than 210,000 members throughout New York, New Jersey, and Pennsylvania.
The nonprofit Tioga County Chamber of Commerce says it works to “create a climate in which business will grow and prosper.” Chamber projects include numerous networking opportunities during the year; business counseling and referrals; “member-centric” events; seminars and workshops; a business directory; weekly e-blasts; newsletter; tourism promotion; and welcome packages.
The Tioga Chamber also offers on-the-job training funds through a grant with the New York State Department of Labor.
M&T Bank’s $150K donation to benefit COVID-19 relief funds
The effort to support coronavirus relief for nonprofits in Central New York and the Mohawk Valley is getting a boost. M&T Bank (NYSE: MTB) is donating a total of $150,000 to both the Mohawk Valley COVID-19 Response Fund and the Central New York COVID-19 Community Support Fund. The charitable investments will “bolster” the two regional
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The effort to support coronavirus relief for nonprofits in Central New York and the Mohawk Valley is getting a boost.
M&T Bank (NYSE: MTB) is donating a total of $150,000 to both the Mohawk Valley COVID-19 Response Fund and the Central New York COVID-19 Community Support Fund.
The charitable investments will “bolster” the two regional funds, which were launched to address the local impact of the global outbreak. Both funds are designed to “rapidly deploy resources” to nonprofit organizations that are addressing human-services needs in communities “significantly” impacted by the pandemic.
The regional organizations overseeing the funds are encouraging community members with the ability to give to consider making a donation online. To help in the Mohawk Valley, visit mvcovidfund.com. To help in Central New York, visit cnycf.org/covid19.
Mohawk Valley
Through the M&T Bank/Partners Trust Charitable Fund (MTPT), M&T will provide $100,000 to the Mohawk Valley COVID-19 Response Fund. The Community Foundation of Herkimer and Oneida Counties and the United Way of the Valley and Greater Utica Area launched the fund.
M&T established the MTPT Fund — a donor-advised fund of the Community Foundation — to provide “sustained support” for Mohawk Valley causes and organizations after it acquired Partners Trust in 2007. As one of the “most active” funds of the Community Foundation of Herkimer & Oneida Counties, the MTPT has granted more than $3.2 million to organizations in the two counties addressing a wide range of community needs since the fund was established in 2007.
“When we launched the M&T Bank/Partners Trust Charitable Fund, we envisioned it being there to help our community quickly respond to moments of great need,” David Manzelmann, M&T Bank Utica market president, said. “Never could we foresee the public-health crisis we’re experiencing now, but we’re grateful this funding is available to help our neighbors in need.”
Central New York
Additionally, M&T will donate $50,000 through the M&T Bank Charitable Foundation to support the Central New York COVID-19 Community Support Fund. The Central New York Community Foundation — in partnership with the City of Syracuse, Onondaga County, Allyn Family Foundation, and United Way of Central New York — started the fund.
“Nonprofits are going above and beyond to serve the physical health, mental health and economic needs of people in our community. However, they’re not immune to this crisis — they are facing their own challenges. M&T Bank understands the needs in our community, and we’re grateful they have stepped up to help,” Peter Dunn, president and CEO of the Central New York Community Foundation, said.

Solvay Bank says shareholders can’t attend April 28 annual meeting in person
SOLVAY — Solvay Bank Corp. announced April 21 that shareholders will not be permitted to attend its shareholders annual meeting in person on April 28. The bank cited the ongoing coronavirus pandemic and public-health guidelines issued by New York State and the Centers for Disease Control and Prevention. Only directors and a select number of
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SOLVAY — Solvay Bank Corp. announced April 21 that shareholders will not be permitted to attend its shareholders annual meeting in person on April 28.
The bank cited the ongoing coronavirus pandemic and public-health guidelines issued by New York State and the Centers for Disease Control and Prevention.
Only directors and a select number of Solvay Bank employees will be present at the shareholders annual meeting, the bank said. All items of business for the meeting will be voted on by proxy votes. The bank encouraged shareholders to return their completed proxy cards as soon as possible.
Solvay Bank, founded in 1917, has 10 branches in the greater Syracuse area.
How Working Capital can Help Small Businesses Cover Immediate Costs
Companies of all sizes, across most industries, are experiencing financial hardship as a result of the COVID-19 crisis. With businesses mandated to pause or restructure, owners are facing layoffs, reduced (or depleted) revenue, and potential closure. During this downtime, it’s critical for business owners to make financial viability a top priority so they can position themselves
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Companies of all sizes, across most industries, are experiencing financial hardship as a result of the COVID-19 crisis. With businesses mandated to pause or restructure, owners are facing layoffs, reduced (or depleted) revenue, and potential closure.
During this downtime, it’s critical for business owners to make financial viability a top priority so they can position themselves for a return to prosperity. One of the first things they should do is explore funding options to help carry them over in the interim.
The government, banks, and private lenders have stepped up to provide financial assistance to help small-business owners and professionals navigate this uncertain time. However, the SBA’s financial relief loans through the CARES Act have presented challenges to some business owners, such as funding limits, eligibility requirements, and service time. In these cases, business owners can consider a conventional business loan, where incentives like deferred payments can provide borrowers with relief.
An injection of working capital can help business owners do the following.
1. Pay the bills. Even if a business is on pause or staff are working remotely, utility bills, rent or mortgage, taxes, insurance fees and more still need to be paid. Improving cash flow can help owners cover these necessities.
2. Pay employees. In a time of uncertainty, people are relying more than ever on their paychecks and health-care coverage. A loan can cover these costs to ensure employees come back to work once restrictions are lifted. Good employees can be hard to come by, so owners are doing what they can to keep them on payroll.
3. Pay down debt. USA Today reported that the average small-business owner has $195,000 in debt. That’s likely spread out among many creditors, which means juggling multiple balances, interest rates, and due dates. A debt-consolidation loan can combine outstanding debts into one payment, which could potentially save you money in the long term.
4. Invest in the future. Owners should think about the immediate demand for their services once the economy re-opens and how they can come back stronger. Perhaps it’s time to consider new equipment, technology, or marketing. A loan can help owners invest where it makes sense in order to work more efficiently, better serve customers, and drive more revenue.
Unfortunately, the economic shutdown didn’t come with advance warning, and many owners are finding they weren’t properly prepared. All of a sudden, employers and employees are dealing with the financial effects of the pandemic, wondering if — and how — their livelihood will survive. If a business was successful before, then chances are strong that it will eventually recover with some help. By seeking out the right mix of financial solutions today, owners can set themselves up the path toward success.
Chris Panebianco is chief marketing officer at Bankers Healthcare Group, which says it is a provider of financial solutions for licensed health-care practitioners and other highly skilled professionals. Contact Panebianco at chrisp@bhg-inc.com
The Shifting Future of Banking
In this digital age of speed and convenience, bank branches remain valuable to customers. The number of U.S. bank branches has shrunk by more than 3,000 since 2010, yet most customers still regularly rely on physical banks to make deposits, withdraw money, and even pay bills. Branches also provide easy access to banking services, which is
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In this digital age of speed and convenience, bank branches remain valuable to customers. The number of U.S. bank branches has shrunk by more than 3,000 since 2010, yet most customers still regularly rely on physical banks to make deposits, withdraw money, and even pay bills.
Branches also provide easy access to banking services, which is why location and proximity remains the number one attribute for customers in choosing their primary bank, reinforcing the need to maintain bank branches at convenient locations.
These customers want the human connection that branches provide — especially when reaching important financial milestones such as opening their first bank account or seeking a home loan. It is no surprise that live, in-person interactions yield higher customer-satisfaction scores. It is evident that while more Americans are banking online, customers still enjoy the experiences that only physical banks can provide. Relationships like these play a large part in building and maintaining strong banking institutions, satisfied customers, and sustainable communities.
Banking through digital platforms
We believe in implementing an evolving strategy that provides an integrated user experience across digital and physical platforms. Traditionally, customers would visit a branch to open checking and deposit accounts, apply for loans, or open a credit card. That is still an option, however many customers have no problem completing these banking needs online as well. Banks that have not yet implemented technological solutions should first focus on developing digital tools for common banking tasks such as mobile banking, mobile deposit, person-to-person payments, and opening accounts online. Of course, banks should not stop there — consumers are turning to their trusted financial institutions to complete more advanced tasks online: applying for credit, securing loans, and more. Next up on our digital check-list are enhanced online and mobile banking platforms, and new online mortgage prequalification and application tools. All of this will greatly improve our customers’ digital experience and provide them additional channels to bank as they choose.
Over the years, we have all seen banking evolutions. When the ATM was first introduced back in the 80s, it took nearly 20 years for half of all Americans to take advantage of this self-service convenience. Soon after the spike in ATMs, came online banking, which picked up in popularity even faster than its predecessor. Mobile banking is a convenient service with nearly half of our customers ages 18-34 preferring the app for their mobile-banking needs. Mobile banking is not just for the millennial generation either, as there is a rise in Gen Xers and Baby Boomers also seeing the benefits of banking with a mobile app. With an increase in users turning to mobile banking, financial institutions must stay up-to-speed on digital trends and technology as it will be key to attracting and retaining customers. Mobile banking is no longer a digital luxury but a necessity, as consumers have adapted to banking through their smartphones.
With so many facets of banking undergoing change in the digital age, it is crucial for banks to stay ahead of technology trends wherever it makes sense. With this in mind and knowing that consumers desire person-to-person interaction, banks cannot forget to focus attention on their physical branches while investing in technological improvements. It is imperative for banks to complement their brick-and-mortar presence with innovative digital solutions in order to continue to engage and retain customers during this time of digital transformation.
Mark Tryniski is president and CEO of Community Bank, N.A. and its bank holding company, Community Bank System, Inc. (NYSE: CBU).
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