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Tompkins Financial to pay Q2 dividend of 52 cents on May 18
ITHACA — Tompkins Financial Corp. (NYSE: TMP) recently announced that its board of directors approved payment of a regular quarterly cash dividend of 52 cents a share for the second quarter. The dividend is payable on May 18, to common shareholders of record on May 11. It’s the same amount that Tompkins Financial paid in […]
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ITHACA — Tompkins Financial Corp. (NYSE: TMP) recently announced that its board of directors approved payment of a regular quarterly cash dividend of 52 cents a share for the second quarter.
The dividend is payable on May 18, to common shareholders of record on May 11. It’s the same amount that Tompkins Financial paid in each of the last two quarters, after it had boosted its dividend by 2 cents from the 50 cents a share that the banking company had paid out in the third quarter.
At Tompkins Financial’s current stock price, the payment yields about 3.2 percent on an annual basis.
Tompkins Financial also announced that it generated net income attributable to common shareholders of $7.9 million, or 53 cents a common share, in the first quarter, down from $21 million, or $1.37 per share, in the first quarter of 2019. The banking company says its financial results were hurt by the financial fallout from the COVID-19 pandemic. That contributed to the $16.3 million provision for credit losses recognized during the first quarter under the new current expected credit losses (CECL) accounting standard.
Tompkins Financial is a financial-services firm, with more than $6.7 billion in total assets, serving the Central, Western, and Hudson Valley regions of New York and the Southeastern part of Pennsylvania. Headquartered in Ithaca, Tompkins Financial is parent of Tompkins Trust Company, Tompkins Bank of Castile, Tompkins Mahopac Bank, Tompkins VIST Bank, and Tompkins Insurance Agencies, Inc. It also offers wealth-management services through Tompkins Financial Advisors.
Thank you for turning to CNYBJ during these tough times
The Central New York Business Journal has been publishing for 34 years. During that time, the business community in our region has never faced a challenge like the COVID-19 pandemic. While business activity over this period of social distancing has slowed to a crawl, the need for business news is more urgent than ever. The
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The Central New York Business Journal has been publishing for 34 years. During that time, the business community in our region has never faced a challenge like the COVID-19 pandemic.
While business activity over this period of social distancing has slowed to a crawl, the need for business news is more urgent than ever. The demand for information to help businesses navigate this crisis is growing. We can say that with confidence because we see it in our recent audience analytics.
• At the beginning of the statewide shutdown, we temporarily transitioned to exclusively digital delivery. Since then, we have been emailing the Digital Edition of the Central New York Business Journal (the publication you are reading right now) to an average of just under 17,900 recipients each week. That represents an increase of more than 2,100 recipients per week over the period prior to mid-March.
• Not only have we been sending out more emails, but a growing percentage of them are being opened. Since March 15, the open rate for weekly Digital Edition emails has jumped from 12 percent to 17 percent.
• Our daily Coffee Break and Daily News Alert emails have also shown gains. The open rates for both, which were already well above Constant Contact’s industry averages, increased over 2 percentage points since mid-March. Those two email publications combined are now opened by recipients over 15,800 times every week.
• The average number of unique users visiting our website (cnybj.com) every day has increased 9 percent since March 15. Daily advertising impressions — the average number of times an ad on our web pages is viewed each day — have climbed 88 percent during the same period.
The entire staff at the Central New York Business Journal is grateful that you have turned to us as your business-news source in these uncertain times. Thank you.
If the content we provide is valuable to you, there are ways you can access more of it and help us to continue making it available.
The best way to stay connected to news and information about the Central New York business community is a subscription that provides a full year of unlimited access to our website and archives and a free copy of the annual Book of Lists, along with the weekly edition. You can subscribe on our website at https://www.cnybj.com/newsstand/
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Our goal before the pandemic was to serve the Central New York business community through news, advertising opportunities, events, and data delivered across a variety of platforms. We continue to do so now and will keep doing it long after the current crisis has passed. In good times and in bad, we appreciate you being a member of our growing audience and we are proud to be here for you.
DEC cites construction firm for environmental violations at St. Lawrence River site
MORRISTOWN — On March 23, Mike Sherry, an environmental conservation police officer with the New York State Department of Environmental Conservation (DEC), was patrolling along the St. Lawrence River in the town of Morristown at 295 River Road, when he saw several construction vehicles. Sherry noted that a company was working on the riverbank, so
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MORRISTOWN — On March 23, Mike Sherry, an environmental conservation police officer with the New York State Department of Environmental Conservation (DEC), was patrolling along the St. Lawrence River in the town of Morristown at 295 River Road, when he saw several construction vehicles.
Sherry noted that a company was working on the riverbank, so he met the business owner and operator to check compliance with permits and regulations, the DEC said in a news release. His site inspection showed the unnamed company had placed material into the river and not taken any precautions to prevent contamination of the water.
Sediment and about 100 feet of crushed stone had been deposited into the St. Lawrence River along the shoreline and the business owner acknowledged that he knew he needed to place silt screen, but said it was in his other truck.
After noting the violations, Sherry stopped work on the construction site, took photos, and issued the business owner an administrative summons. The violation resulted in a $1,000 penalty under consent, the DEC said.

Cayuga Health using Rheonix same-day COVID-19 testing for faster results
ITHACA — Cayuga Health is working with Rheonix Inc. to provide same-day turnaround for COVID-19 test results. The organizations announced their partnership April 30, a day after the U.S. Food and Drug Administration (or FDA) had granted Rheonix emergency use authorization for its Rheonix COVID-19TM MDx assay. The “rapid” sample-to-answer test enables the “fully automated”
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ITHACA — Cayuga Health is working with Rheonix Inc. to provide same-day turnaround for COVID-19 test results.
The organizations announced their partnership April 30, a day after the U.S. Food and Drug Administration (or FDA) had granted Rheonix emergency use authorization for its Rheonix COVID-19TM MDx assay.
The “rapid” sample-to-answer test enables the “fully automated” detection of SARS-CoV-2, the virus that causes COVID-19, directly from respiratory samples.
“An assay is a test that runs on a piece of equipment,” says Brooke Schwartz, VP of strategy and marketing at Rheonix. She spoke with CNYBJ on May 4.
The test is designed to operate on the Rheonix Encompass MDx workstation and will facilitate same-day results at distributed testing locations.
“We are thrilled to team with Rheonix, located right here in Ithaca. Their technology and expertise [have] enabled us to be able to provide same-day results for COVID-19 testing — one of the quickest turnaround times in our region,” Martin Stallone, president and CEO of Cayuga Health, said in a statement. “We were successful with opening one of the first COVID-19 [drive-thru] sampling centers in our state and will continue to do what it takes to fight this epidemic and meet the health-care needs of our community, right here.”
“As soon as it became evident that COVID-19 was going to be an issue in the U.S., we started talking about whether it was something that we could develop and it became apparent that we could and that a large volume of diagnostic tests were going to be needed to combat this pandemic,” says Schwartz.
Rheonix is a molecular diagnostics company that develops test methods for use in life-science research, food safety, and clinical testing, says Schwartz. The firm currently has about 65 employees.
In addition to its headquarters in Cornell University’s Business and Technology Park, Rheonix also operates a small facility in Grand Island, near Buffalo. It also has remote employees around the country, according to Schwartz.
Rheonix says it seeks to address unmet needs for “rapid, sensitive and specific” molecular testing across a variety of markets. This idea led to the invention of the Rheonix CARD cartridge and Encompass family of workstations, which it described as “fully automated, highly versatile and easy-to-use” testing systems.
Greg Galvin of Ithaca founded the business and serves as its president, CEO, and chairman of its board of directors.
“I am incredibly happy to be able to support Cayuga Health — Rheonix’s hometown health system — with their fight against this COVID-19 pandemic by giving them the ability to provide same-day test results to their patients,” Galvin said.
Rheonix knew that Cayuga Medical Center was having “significant turnaround time challenges” because it had to send the tests out to a laboratory outside Tompkins County to get the testing done, and its patients were getting results back in two to three days later or even longer.
“They needed a system that had the appropriate throughput for the type of hospital that they are, which is a medium-sized hospital to address the patient-testing burden that they were facing, and it was pretty clear that ours was a very good fit and because we’re local, it was easy to have those conversations quickly,” says Schwartz.
Testing site
The Cayuga Health/Tompkins County Sampling Center, which opened March 24, is available for drive-thru testing from 10 a.m. to 3 p.m. Monday through Friday. A new website with online registration is available at www.cayugahealth.org for patients to review the screening criteria and pre-register before their arrival, “allowing greater efficiencies with patient volume and decreased wait times,” Cayuga Health said.
In addition, a call center has been set up for patients who may not have access to Internet, need assistance registering, or have questions. The call center number is (607) 319-5708. People are “strongly encouraged” to pre-register prior to coming to the site.
The sampling center is located in portable structures at The Shops at Ithaca Mall parking lot in Lansing and is staffed by Cayuga Health employees. Screening includes obtaining respiratory samples, which are then sent to the Cayuga Health Laboratory for results.
Oneida Health offering telehealth service for patient visits
ONEIDA — Oneida Health has implemented telehealth at all of its primary-care offices, its Quick Care locations, and many of its specialty practices throughout Madison and Oneida counties. The organization announced that it took the step to help meet the needs of patients during the COVID-19 pandemic. Across the nation, the public-health crisis has led
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ONEIDA — Oneida Health has implemented telehealth at all of its primary-care offices, its Quick Care locations, and many of its specialty practices throughout Madison and Oneida counties.
The organization announced that it took the step to help meet the needs of patients during the COVID-19 pandemic. Across the nation, the public-health crisis has led to many patients forgoing doctor’s visits even when they really need them.
Telehealth allows patients to have a face-to-face visit with their medical provider without a traditional visit to the office. Using telehealth, a provider can evaluate, develop a treatment plan, order medication, and if needed, schedule a follow-up appointment. Patients can access telehealth from their home just prior to the start of their appointment by clicking on a link sent to their smartphone, computer, or tablet.
“During this unprecedented time, it remains important for us to continue our mission to find ways to deliver care to the communities we serve,” Gene Morreale, president and CEO of Oneida Health, said in a statement. “Telehealth is a convenient, secure, and user-friendly option to receive quality health care from a remote location while maintaining social distancing.”
Current patients of their primary-care office or specialty practices can schedule a telehealth appointment by calling the office. Individuals seeking urgent care for non-life-threatening conditions can call for an on-demand telehealth visit at one of Oneida Health’s Quick Care locations.
Quick Care offers telehealth visits seven days a week during open office hours. Patients who require a face-to-face visit can still come directly to the closest Quick Care location, if needed, Oneida Health said.
Some common conditions that can be treated using telehealth in a primary-care setting or at Quick Care include allergies, asthma, colds and flu, diarrhea, rashes, sore throats, toothaches, urinary tract infections, sinus infections, and vomiting.
Telehealth services can vary by a health-care provider’s specialty. A gynecologist might use telehealth to provide birth-control counseling. An endocrinologist may use it to discuss recent test results and follow-up, the health system explains. Each patient is triaged to determine if a telehealth visit is appropriate for the level of care they are seeking.
“As a health-care provider, it’s important for us to address barriers to care,” said Morreale. “We have seen a number of patients recently suffer unnecessarily due to putting off care due to the pandemic. We hope that by implementing telehealth, patients will be more likely to access care when they need it and when it is the most treatable. For patients who require care for life-threatening conditions, our emergency department is always open.”
Oneida Health has 32 medical providers throughout its network providing telehealth “with more being added each week.” Telehealth is currently covered by Medicare, Medicaid, and most commercial insurers, Oneida Health noted.

Upstate Medical University holds virtual commencement ceremony
SYRACUSE — Upstate Medical University on May 1 conducted its first-ever virtual commencement, conferring degrees on 419 students who graduated from Upstate’s four colleges. The event was originally set for May 3 at the SRC Arena on the Onondaga Community College campus, but since the COVID-19 pandemic, all large gatherings have been canceled, “necessitating the
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SYRACUSE — Upstate Medical University on May 1 conducted its first-ever virtual commencement, conferring degrees on 419 students who graduated from Upstate’s four colleges.
The event was originally set for May 3 at the SRC Arena on the Onondaga Community College campus, but since the COVID-19 pandemic, all large gatherings have been canceled, “necessitating the virtual ceremony,” Upstate Medical said.
Dr. Mantosh Dewan, interim president of Upstate Medical University, the college deans, and other speakers “emphasized commencement’s unique circumstances” and praised members of the Class of 2020 for their “resilience and dedication” to a field centered on helping others.
“More than ever, we need each and every one of you,” Dewan said. “Close your eyes and walk across a splendid stage and out into a temporarily troubled world as a graduate and a hero.”
Dewan discussed the global coronavirus pandemic and how the Class of 2020 will be called upon as humanitarians as well as medical professionals.
“Today we watch with pride as you commence onto an even bigger stage and embrace wonderful new roles,” said Dewan. “These roles will call for the best in you. You are going out into a scary world, not to do a job, but to follow your profession; to fulfill your higher calling, to pursue your dreams of changing the world. You are everyday heroes that we so desperately need.”
Featured speaker
Dr. Howard Zucker, New York’s health commissioner, served as the ceremony’s featured speaker.
The health commissioner has been a big part of the state’s COVID-19 pandemic response and was Upstate’s commencement speaker in 2019 as well.
Zucker highlighted Upstate graduates’ efforts during the pandemic including 65 students who graduated early to assist with medical efforts near New York City and those in Syracuse who were researching emerging COVID-19 literature and providing in-person support to clinicians “on the front lines.”
“You are embracing new professions at a moment of incredible public need that did not exist a year ago when I addressed the class that came before you,” Zucker said.
Zucker praised Upstate’s joint commencement involving graduates from the colleges of nursing, health professions, medicine, and graduate studies. He said it represented health-care’s “necessary and growing focus on collaboration, which has proven beneficial in the state’s fight against COVID-19.”
“The future I see for health care is not one of complacency but of resiliency and ingenuity and that’s what we have seen on the front lines fighting this pandemic in New York state,” Zucker said. “We have seen incredible resourcefulness, the strength derived from compassionate peer support; an unflagging dedication to making the system work better in the future.”
Additional speakers
Upstate’s virtual commencement broadcast, included a live-chat feature where the more than 1,000 people viewing could also express congratulations to the graduates. The ceremony included a message from Onondaga County Executive Ryan McMahon, who encouraged the graduates to stay and work in Central New York.
College deans at Upstate Medical also addressed the graduates. They included Julie White, dean of student affairs; Tammy Austin-Ketch, dean of the College of Nursing; Katherine Beissner, dean of the College of Health Professions; Dr. Lawrence Chin, dean of the College of Medicine; and Mark Schmitt, dean of the College of Graduate Studies.
The student speakers included Heather Bedard from the College of Nursing; Amber Walker from the College of Health Professions; Yaa Takyiwaa and Dr. Jared Sweeney from the College of Medicine; and Adam Blanden from the College of Graduate Studies.

Area hospitals ready to resume outpatient, elective surgical procedures
Rome Memorial Hospital (RMH) on May 1 announced it is now ready to restart elective surgical procedures. In collaboration with its physicians, RMH says it redesigned workflows to test patients for COVID-19 before surgery. It is also designating separate entrances, elevators, units, and staff for patients’ “enhanced safety,” Mark Murphy, president and CEO of RMH,
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Rome Memorial Hospital (RMH) on May 1 announced it is now ready to restart elective surgical procedures.
In collaboration with its physicians, RMH says it redesigned workflows to test patients for COVID-19 before surgery. It is also designating separate entrances, elevators, units, and staff for patients’ “enhanced safety,” Mark Murphy, president and CEO of RMH, said in a release.
The hospital is now scheduling surgeries. Elective surgical procedures that are available at RMH range from minimally invasive spine surgery to laparoscopic hernia repair.
The hospital’s plan was developed in accordance with the guidance from the New York State Department of Health, the Centers for Disease Control and Prevention, and the American College of Surgeons.
“We now have the capability to do rapid on-site COVID-19 testing to test patients prior to a surgical procedure to minimize risks,” Murphy said. “In addition, our teams have refined our workflows and processes to enhance the hospital’s already stringent infection prevention strategies.”
These procedures include using drive-through specimen collection to test for COVID-19 prior to surgery, along with designating a separate entrance and elevator for patients to use on the day of surgery to limit their encounters with other people.
In addition, Rome Memorial Hospital is also assigning patients to a surgical unit on a different floor separate from patients who may be hospitalized with an infectious disease.
The hospital is also utilizing staffing patterns that ensure staff assigned to care for suspected or positive COVID-19 patients do not “float” into a unit caring for any elective-surgery patient.
“We have been consistently screening everyone who enters our facility, including patients and staff, for fever and respiratory symptoms. In addition, masks or face covers are required,” said Murphy. “This proactive approach has enabled us to successfully protect our patients, staff, and community through the COVID pandemic.”
RMH also assembled a physician council to “prioritize” patients who have been awaiting surgery based upon their “clinical indication,” according to Murphy.
“Because each patient’s surgical circumstances are unique, we have been working closely with our physicians to support them in determining the best timing of surgery,” he noted.
Oneida Health

Oneida Health on May 4 announced that it is resuming performing outpatient, elective procedures at its hospital.
The hospital will have to validate that those the people seeking the surgeries have met the criteria that the New York State Department of Health (DOH) released on April 29, Oneida Health said in a news release.
All patients who are scheduled to have an outpatient procedure will be required to have a pre-screening test for the coronavirus at the hospital’s drive-thru testing center, three days prior to their procedure. Patients will also complete a screening assessment on the day of their appointment. To limit exposure, Oneida Health is providing direct pathways to private rooms for surgical patients, “enforcing strict social distancing, proper PPE, and enhanced cleaning protocol to remain proactive.”
“While some hospitals in New York State have been heavily impacted by COVID-19 patients, we have not,” Gene Morreale, president and CEO of Oneida Health, said in a release. “When we have admitted a COVID-19 patient in our facility, we have isolated them to designated areas with dedicated staff. This has worked extremely well and as a result, all patients, both COVID-19 and non-COVID-19, have received exceptional care.”
In addition to capacity requirements, hospitals are also required to have an adequate supply of personal protective equipment (PPE), staffing, COVID-19 testing, and also establish a multi-disciplinary committee to “ensure appropriate prioritization” of elective procedures.
With the resumption of elective procedures, Oneida Health Hospital will also be performing non-urgent endoscopies in its hospital along with a range of surgical procedures in its ambulatory care center.
Oswego Health
Oswego Health is planning to reopen many of its outpatient locations starting May 18, with the expectation to resume elective surgeries on June 1, Dr. Duane Tull, chief medical officer, said in a May 5 news release.
“This allows us ample time to ensure the collection of more PPE and to increase our testing ability so that all procedures can safely proceed,” said Tull. “At present, Oswego Health has only had three positive COVID-19 patients in our hospital so the risk of proceeding with elective cases is less than surrounding hospitals with higher volumes. We are anxious to resume all of our surgeries and service, but we want to do this correctly. If we can procure adequate PPE supplies and testing, we may begin sooner, but all things must be done correctly and safely. Though the risk is reduced, we will not put either staff or patients at risk in any way.”

Crouse receives financial boost with resumption of elective surgeries
SYRACUSE — Crouse Health has received a vital fiscal shot in the arm now that it has restarted elective surgeries. The Syracuse–based health system was slated to resume outpatient elective surgeries and procedures on May 7, now that the state has allowed them in our region and across much of upstate New York. Crouse had
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SYRACUSE — Crouse Health has received a vital fiscal shot in the arm now that it has restarted elective surgeries.
The Syracuse–based health system was slated to resume outpatient elective surgeries and procedures on May 7, now that the state has allowed them in our region and across much of upstate New York.
Crouse had halted the moneymaking procedures on March 17, “several days ahead of a state mandate calling for cancellation for the safety of patients, staff and visitors” and to create capacity for COVID-19 patients.
As a result, Crouse Health said it has been losing $300,000 in revenue per day. In response, the health system furloughed 211 workers and reduced work schedules to part-time for 148 employees, Robert Allen, VP of communications and government affairs at Crouse Health, tells CNYBJ.
Elective surgeries are a big part of the health-services Crouse Health provides Central New Yorkers. Crouse Hospital performed 13,000 elective surgical procedures in 2019, Allen notes.
Gov. Andrew Cuomo on April 29 announced that 35 counties in the state have been approved to resume elective outpatient treatments. Onondaga County is one of them.
Crouse has been working with physician and administrative leadership from surgical services, cardiac services, neurosciences, interventional radiology, and infection control to develop a phased-in plan to resume elective outpatient surgeries and procedures, Dr. Seth Kronenberg, COO and chief medical officer of Crouse Health, said in a release.
The hospital’s restart plan has been developed with guidance from the New York State Department of Health and the Centers for Disease Control and Prevention.
Crouse has adequate personal protective equipment (PPE) available and has capacity to accommodate elective outpatient surgery volume, according to Kronenberg.
“The state lifted restrictions due to the low COVID-19 transmission rate within Onondaga County,” Kronenberg said. “As people resume activities, Crouse will remain prepared at all times in the event of increased COVID-19 activity in the community and surrounding area.”
Patients who had cancelled procedures are being contacted to reschedule, Dr. Tom Hartzheim, chief of surgery at Crouse Health, said.
“Resuming elective outpatient surgeries will allow patients access to necessary treatment for significant underlying conditions,” he added.
Under the state’s directive, patients scheduled for elective surgical procedures are required to be tested for COVID-19 three days prior to their procedure and “will be encouraged to limit contact with others between the test and their procedure,” Crouse Health said.

SBA clarifies nonprofit hospitals are eligible for PPP loans
The U.S. Small Business Administration (SBA) recently provided clarification for how nonprofit hospitals can qualify for Paycheck Protection Program (PPP) loans The low-interest, forgivable loans are meant to be a lifeline for small businesses and nonprofits during the COVID-19 pandemic, helping them to keep their employees. In an interim final rule published on April 28,
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The U.S. Small Business Administration (SBA) recently provided clarification for how nonprofit hospitals can qualify for Paycheck Protection Program (PPP) loans
The low-interest, forgivable loans are meant to be a lifeline for small businesses and nonprofits during the COVID-19 pandemic, helping them to keep their employees.
In an interim final rule published on April 28, the SBA said: “A hospital that is otherwise eligible to receive a PPP loan as a business concern or nonprofit organization (described in section 501(c)(3) of the Internal Revenue Code of 1986 and exempt from taxation under section 501(a) of such Code) shall not be rendered ineligible for a PPP loan due to ownership by a state or local government if the hospital receives less than 50 percent of its funding from state or local government sources, exclusive of Medicaid.”
The SBA further said a nonprofit hospital could qualify for PPP money if it “reasonably determines” and provides written documentation that it qualifies as a 501(c)(3) under the Internal Revenue Code “and is therefore within a category of organization that is exempt from taxation under section 501(a).”
The SBA said its approach to handling hospitals’ eligibility for the program “helps accomplish the statutory purpose of ensuring that a broad range of borrowers, including entities that are helping to lead the medical response to the ongoing pandemic, can benefit from the loans provided under the PPP.”
Congress provided $349 billion in round one of the PPP and another $310 billion for round two.
The SBA will forgive loans if the recipients keep all employees on the payroll for eight weeks and use 75 percent of the money for payroll, with 25 percent going for other approved expenses like interest on mortgages, rent, and utilities.
The agency also clarified on May 3 that a borrower’s PPP loan forgiveness amount would not be reduced if it laid off an employee, offered to rehire the same worker, but the employee declined the offer. The borrower must have made a “good faith, written offer of rehire, and the employee’s rejection of that offer must be documented by the borrower,” the SBA said in updated FAQ guidance on the program.
Slow, Strategic, Safe: Preparing for a Return to the Workplace
“The worst economy ever,” Federal Reserve Chairman Jerome Powell recently said. Let that sink in for a moment. More than 30 million workers have filed for unemployment benefits in the last six weeks. Emerging data is shedding light on just how dis-equitably the economic pain is being distributed throughout our communities, with many of the
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“The worst economy ever,” Federal Reserve Chairman Jerome Powell recently said. Let that sink in for a moment. More than 30 million workers have filed for unemployment benefits in the last six weeks. Emerging data is shedding light on just how dis-equitably the economic pain is being distributed throughout our communities, with many of the hardest- hit industries — health care, hospitality, food service, and retail — being traditional sources of employment for women and minorities.
Not only are we facing a monumental challenge of rebuilding a robust and more resilient economy, but we are also facing the prospect of doing it in an environment where our glaring racial and socio-economic disparities, blatantly obvious before COVID-19, are even more apparent.
No wonder emotions are running high. The pressure to get back to work is real for both employers and employees. So, too, is the pressure to maintain the safety measures and social distancing that has enabled Central New York to emerge as one of the bright spots in New York state with respect to our virus caseloads.
The leadership that our elected and public-health officials have demonstrated, and the cooperation of the business and nonprofit communities has put our region in the enviable position of being one of the first places in the state that will likely be allowed to begin a phased re-opening. This is good news for our employees and our workers, but it also places a tremendous amount of responsibility on us all to get it right.
Gov. Andrew Cuomo was in Syracuse [on April 28] to share details of his plan for re-opening the New York state economy, embracing a region-by-region approach that we have advocated for here. He rightfully emphasized that any return to the workplace and re-opening of businesses will happen slowly and be based on regional analysis that includes a 14-day decline in hospitalization rates, a decrease in the infection rate and the number of positive antibody tests, as well as real-time monitoring of public-health data.
We know that returning employees to the workplace during and after the COVID-19 pandemic won’t be as simple as announcing a re-opening date and resuming business as usual. To support businesses as they navigate this process, we are developing a Re-opening Toolkit of information, resources, and best practices to help businesses ensure the safety of their operations and employees alongside our collective economic recovery. While the details of each employer’s plan to return will inevitably look different, we believe there are many key issues for which you should begin preparing for now, including:
Pre-opening Considerations, including workplace safety, employee policies, communication strategies, and remote-work operations.
Operational Considerations, including facility and physical-space considerations, best-practice protocols for staff and customer interactions, and cleaning and sanitation procedures.
Strategic Considerations, including continuity plans, capital-resource planning, essential-function decisions, and ongoing communication needs.
Together, we will navigate this first step in a long economic recovery through a measured, strategic approach to returning to the workplace, more routine operations, and our daily lives.
Robert M. (Rob) Simpson is president and CEO of CenterState CEO, the primary economic-development organization for Central New York. This viewpoint is drawn and edited from the “CEO Focus” email newsletter that the organization sent to members on April. 30.
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