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Corning expands production of glass vials for possible COVID-19 vaccines
BIG FLATS — Corning Inc. (NYSE: GLW) is using a more than $200 million federal award to “substantially accelerate” manufacturing capacity for producing glass vials for upcoming COVID-19 vaccines and other medicines. The Biomedical Advanced Research and Development Authority under the U.S. Department of Health & Human Services (HHS) awarded the money in June. The […]
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BIG FLATS — Corning Inc. (NYSE: GLW) is using a more than $200 million federal award to “substantially accelerate” manufacturing capacity for producing glass vials for upcoming COVID-19 vaccines and other medicines.
The Biomedical Advanced Research and Development Authority under the U.S. Department of Health & Human Services (HHS) awarded the money in June.
The investment will lead to the “immediate scale up” of glass manufacturing assets in New York, the office of U.S. Senator Kirsten Gillibrand (D–N.Y.) said in a June 26 news release.
Gillibrand that same day toured the Corning pharmaceutical production facility in the town of Big Flats as it prepares to expand manufacturing and production of glass vials in preparation for a COVID-19 vaccine.
As researchers work to quickly develop a vaccine for coronavirus, the federal government is preparing a massive expansion of manufacturing to build the necessary infrastructure to meet the anticipated demands of distribution. The $204 million in federal funding for Corning Inc. will “help cement Big Flats as a pharmaceutical manufacturing hub and keep New York on the frontlines of the nation’s battle against the COVID-19 pandemic,” Gillibrand’s office contends.
Corning will use the funding to bring production online more quickly to produce the glass vials for the vaccine.
“Corning is honored to be selected by [HHS] and the [U.S.] Department of Defense to provide Corning Valor Glass packaging for COVID-19 vaccines and treatments,” Ron Verkleeren, senior VP and general manager of Life Science Technologies, said in the release.

American Racing and Entertainment closes hotel, warns of job losses
The owner of both Vernon Downs and Tioga Downs is hoping the state will give it the greenlight to reopen so it can preserve hundreds of jobs. American Racing and Entertainment on July 13 announced it has informed its more than 900 employees at both Vernon Downs and at Tioga Downs that they will be
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The owner of both Vernon Downs and Tioga Downs is hoping the state will give it the greenlight to reopen so it can preserve hundreds of jobs.
American Racing and Entertainment on July 13 announced it has informed its more than 900 employees at both Vernon Downs and at Tioga Downs that they will be terminated at the end of September, if New York doesn’t allow the gaming facilities to reopen soon.
The company calls it a “difficult but legally required step,” per a July 13 news release.
That announcement came a few days after Tioga Downs said it was closing its hotel for a second time as the venue waits for guidance on the safe reopening of casinos and movie theaters.
Both Vernon Downs in Vernon in Oneida County and Tioga Downs in Nichols in Tioga County remain closed to the public.
Non-Native American casinos in New York remain shuttered while state government continues to review the requirements for a safe reopening.
American Racing and Entertainment cites the federal Worker Adjustment and Retraining Notification (WARN) Act in noting that an employee that has been furloughed will automatically be terminated after six months.
Jeff Gural, chairman of American Racing and Entertainment, said in a release that he is “very concerned” for the employees that have been furloughed due to the coronavirus pandemic since mid-March.
Most of Gural’s employees at both locations have been furloughed since then and will surpass the six-month mark in late September or early October.
American Racing and Entertainment also notes that the current furloughed employees are “financially managing” with enhanced unemployment benefits through the CARES Act, but those benefits are “quickly coming to an end as of July 31.”
Gural said the pandemic has been a “financial disaster for the company” and he is also concerned about the safety of customers “who we know are traveling elsewhere” for their casino activity.
Tioga Downs Casino Resort originally reopened its hotel on June 26 in anticipation that the casino would be allowed to reopen in phase 4 of New York’s regional economic reopening process. That didn’t happen.
With Gov. Andrew Cuomo indicating that “it will be some time” before non-Native American-operated casinos are allowed to reopen in New York state, Tioga Downs Casino Resort said it decided to halt hotel operations “until there is a better understanding of when [it] can also reopen the casino.”
Tioga Downs also notes that even though the hotel is closed to the public, customers can still dine at its PJ Clarke’s restaurant — both outdoors on the patio or inside with socially distant seating on Fridays and Saturdays from 3-10 p.m., as well as on Sundays from 12-6 p.m., with limited menus.
Entertainment will also be provided on the PJ Clarke’s patio on Saturdays from 6-9 p.m., Tioga Downs said.
Safety preparations
Gural said American Racing and Entertainment is “prepared” and both casinos are in the process of upgrading their filters to MERV-13 filters for their heating, ventilation, and air conditioning (HVAC) systems as recommended by the state for shopping centers. MERV is short for minimum-efficiency reporting values.
The company is also arranging for COVID-19 antibody testing for all employees prior to coming back to work to prevent the spread of the virus.
Both casinos are additionally setting up protocols to monitor guests to ensure that if they have recently visited or are coming from a high-risk state or local zip code that’s having a spike in cases, “they will be excluded from the facilities.”

Innovare Advancement Center in Rome to host Accelerator in early September
ROME — Innovare Advancement Center announced it will host the upcoming $1 million International Quantum U Tech Accelerator in early September. Innovare (pronounced Inn-oh-VAR-ay) Advancement Center is the new “open innovation” campus located at the Griffiss Business and Technology Park in Rome, the Griffiss Institute said in a July 13 news release. The event is scheduled
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ROME — Innovare Advancement Center announced it will host the upcoming $1 million International Quantum U Tech Accelerator in early September.
Innovare (pronounced Inn-oh-VAR-ay) Advancement Center is the new “open innovation” campus located at the Griffiss Business and Technology Park in Rome, the Griffiss Institute said in a July 13 news release.
The event is scheduled from Sept. 1-3, with both in-person and virtual components. It will include a $1 million quantum-focused pitch competition for university researchers; fast-pitch sessions for members of industry, government, and academia; keynotes and remarks by world leaders in quantum information science (QIS); and opportunities for tours to learn more about Innovare and its mission and capabilities.
Innovare is a partnership of the Air Force Research Laboratory Information Directorate (AFRL/RI or Rome Lab), Griffiss Institute in Rome, Oneida County, and SUNY.
The announcement expands upon that partnership with the support of the Air Force Office of Scientific Research (AFOSR) and the Office of Naval Research (ONR) for a global quantum pitch event. It will include speakers and leaders, interactive and virtual-networking opportunities, and the launch of the Innovare Advancement Center, which is located “just over the fence” from the Rome Lab.
Crews handling the center’s construction are working to finish up the project, Jennifer Sumner, public relations & marketing manager at the Griffiss Institute tells CNYBJ. National Building & Restoration Corporation of Utica is the contractor on the project, while the C&S Companies of Syracuse designed the center, Sumner adds.
Innovare contends it enables a “robust high-tech entrepreneurial, [research & development], and educational ecosystem” for the region and the nation by “driving advancements in key strategic areas,” including artificial intelligence/machine learning; cybersecurity; and quantum, with Innovare-connected research “taking place at partnering organizations all over the world,” per the release.
“AFRL is committed to transformational areas of [science and technology] like quantum, and we are excited to bring together the world’s leading researchers and trailblazers across government, industry, and academia,” Brig. Gen. Heather Pringle, commander of the Air Force Research Laboratory, Air Force Materiel Command in Dayton, Ohio, said. “This million-dollar international quantum accelerator and the Innovare open campus provide new opportunities to accelerate quantum basic research and facilitate innovation.”
The Innovare launch is a “significant step forward” in implementing the National Quantum Initiative Act, which aims to foster the development of a quantum technology ecosystem among government, industry, and academia.
Innovare and its strategic partners seek to engage partners in the above technology areas through entrepreneurial ventures and tech startups, in addition to building a “robust talent pipeline at a time when scientific advancement across boundaries is needed now more than ever to remain economically and strategically competitive in this fast-changing world.”
“Oneida County continues to emerge as a global epicenter for high-tech innovation and advancement,” Oneida County Executive Anthony Picente, Jr. contended. “As the Innovare Advancement Center begins to take shape at our Griffiss International Airport in Rome, the partnership we have forged with Rome Lab, the Griffiss Institute, and SUNY will lead this region to new heights. This Quantum U Tech Accelerator event will be a great opportunity to showcase the amazing things that are on the horizon.”
About the accelerator
The Accelerator event will connect QIS researchers to advance technologies and applications in this critical area. A total of 48 teams across four quantum tracks related to timing, sensing, information processing/computing, and communications/networking are expected to compete before a panel of cross-agency quantum leaders.
The top performing university teams will be eligible for more than $1 million in basic research funding provided by the AFRL/RI, AFOSR, and ONR.
This competition builds upon the success of the QIS 1st international workshop, hosted by AFRL/RI and held at SUNY Polytechnic Institute. The event enabled nearly 200 researchers and leaders from 13 countries to share their discoveries and advancements in this “rapidly expanding” field, facilitating “invaluable opportunities” to connect with the agencies spearheading or taking part in the experience.
“Significantly, the Accelerator will act as a launching pad for the discovery and promotion of international university collaborations and research in the pursuit of novel quantum solutions,” Col. Timothy Lawrence, director of the Information Directorate and Commander, Detachment 4, Air Force Research Laboratory, said.
William Wolf, president of Griffiss Institute, added, “This $1 [million] International Quantum U Tech Accelerator is an exciting way to share with the world the new Innovare Advancement Center, which will continue to push talent and technologies “into the new’ for years to come.”
Getting involved
A link to the request for proposal (RFP) for those interested in taking part in the Accelerator is available at this website: https://www.innovare.org/innovare-news.
Additional information about Innovare Advancement Center and updates related to the International Quantum U Tech Accelerator are available at www.innovare.org.

Eck Plastic Arts expands capability with new molding machine
BINGHAMTON — Eck Plastic Arts, of Binghamton, announced it has purchased a new machine to enhance its capacity for injection molding, the firm’s fastest-growing market segment. Eck Plastic Arts acquired a 1,012-ton Mars II S injection-molding machine from Absolute Haitian in June, according to a company news release. It didn’t say how much the machine
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BINGHAMTON — Eck Plastic Arts, of Binghamton, announced it has purchased a new machine to enhance its capacity for injection molding, the firm’s fastest-growing market segment.
Eck Plastic Arts acquired a 1,012-ton Mars II S injection-molding machine from Absolute Haitian in June, according to a company news release. It didn’t say how much the machine cost.
Absolute Haitian is the Worcester, Massachusetts–based sales and service partner in the U.S. and Canada for Haitian International based in Ningbo, China. Ningbo Haitian Machinery Co., Ltd. is the world’s largest supplier of plastics injection-molding machinery, shipping more than 32,000 machines in 2019.
Eck Plastic Arts, located at 87 Prospect Ave. in Binghamton, produces plastic parts for original-equipment manufacturers, including vacuum forming, injection molding, and fabrication of sheet plastic. The company says it caters to industrial-equipment manufacturers for markets including medical and defense-equipment suppliers.
The new MA 9000 II S machine is four times larger than Eck Plastic Arts’ next- largest press.
“When looking to grow our business, we realized it is not hard to find work for a molding machine this size,” Brett Pennefeather, president of Eck Plastic Arts, said in the release. “At the time the machine was ordered, we had one project lined up for the 1,012-ton Mars. Now, we have five other projects lined up right behind that.”
This is the first Haitian press that Eck Plastic Arts has purchased. Asked why the firm selected the MA II S, Pennefeather noted the machine’s easy-to-use tie-bar puller. “Our ceilings top out at 11 feet and machines this size are about 9 feet high. The only way to install or change out a mold is to load the mold from the side,” he noted. “We ordered the MA II S with an automatic tie bar puller that was on the preferred side of the machine and operated with a push of a button.”
The coronavirus pandemic added another challenge for Eck Plastic Arts as it prepared for delivery of the machine. A new concrete floor had to be poured and new electrical and plumbing services had to be installed while keeping employees and contractors safe. Delivery of the large-tonnage machine was equally challenging as the riggers, Rogers Service Group, had to navigate several tight intersections and a narrow delivery dock. “The clamp alone weighed some 50,000 pounds and was assembled outside and then rolled into the building,” said Pennefeather.
The first product Eck Plastic Arts is manufacturing on the MA II S is a souvenir drinking cup shaped as a baseball bat and sold at major-league and minor-league baseball stadiums. “The delay in opening professional baseball ended up working in our favor as it took the fire drill out of starting up the machine,” Pennefeather conceded. “It gave us more time to make sure everything was assembled properly, and auxiliaries were hooked up correctly as we familiarize our team with this new machine make.”
During the COVID-19 outbreak, Eck Plastic Arts has partnered with a local nonprofit, the Association for Vision Rehabilitation and Employment (AVRE) to manufacture thousands of face shields. AVRE has contracts with federal agencies such as the Federal Emergency Management Agency (FEMA) to assemble the face shields from components produced by Eck Plastic Arts. “AVRE has been able to distribute the shields not only to federal agencies but also to several local hospitals,” explained Pennefeather. “We provide the parts at cost, keeping our shop active, enabling AVRE to provide contract work for its visually impaired clients and lower the price of the face shields for entities that badly need them.”

Grow-NY applicants await announcement of finalists in August
SYRACUSE — Businesses and entrepreneurs who applied to compete in the Grow-NY competition will now wait for the announcement about finalists in August. Applications were due July 15. Grow-NY is a multi-million dollar global business competition that serves to “identity, attract, support” and fund startup businesses and entrepreneurs “looking to put down roots” in New
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SYRACUSE — Businesses and entrepreneurs who applied to compete in the Grow-NY competition will now wait for the announcement about finalists in August.
Applications were due July 15.
Grow-NY is a multi-million dollar global business competition that serves to “identity, attract, support” and fund startup businesses and entrepreneurs “looking to put down roots” in New York’s food, beverage and agricultural cluster,” per a July 9 news release about the program deadline.
Cornell University administers the program. Empire State Development provides funding for the competition through the Upstate Revitalization Initiatives connected with the three regions — Finger Lakes Forward, CNY Rising, and Southern Tier Soaring, per the competition’s website.
The program will choose up to 20 finalists and they will be paired with a “connected and knowledgeable” business mentor from the industry.
“The final pitches will occur Nov. 17 and 18,” Jenn Smith, program director, said in a May 14 virtual briefing about this year’s competition. “We’re planning to feature the pitches at the Grow-NY Summit at the Oncenter in Syracuse, along with a symposium of enriching panel conversations and an exhibit hall showcasing food and ag innovation and the resources that help startups thrive. We’re also planning an awards ceremony as our grand finale where we’ll be giving out a combined total of $3 million in prize money.”
Smith also acknowledged that having a live audience at the competition or a large number of participants at the Grow-NY Summit will be contingent upon New York COVID-19 safety guidelines at the time.
The competition
Beginning in August, selected teams will enter into a mentoring and business-development phase that will run from September to November. Finalists will pitch their ideas and business plans at the Grow-NY Food and Ag Summit in Syracuse. One team will be awarded the top prize of $1 million. Two $500,000 prizes and four $250,000 prizes will also be handed out.
Judges will base their decisions on five criteria: viability of commercialization and business model, customer value, food and agriculture innovation, regional job creation, and the “quality and completeness of the team and its readiness to deliver.”
Winners will be required to “create a positive impact” in the Grow-NY region by “growing” job opportunities, connecting with local industry partners, and contributing to the region’s economy.
Cornell University administers the competition through its Center for Regional Economic Advancement.
In Grow-NY’s inaugural year, the program received 199 applications from across the globe. In the U.S., 23 states were represented, including 112 entries from New York, females comprised 32 percent of applicants, and among those that indicated an ethnicity, 46 percent were non-white, per the July 9 news release.
Ultimately, 17 finalists moved on to the next round with RealEats America, a meal-based delivery service company from Geneva that works with local farms, winning the $1 million grand prize.
Six other businesses also won prize money, including Tiliter from Germany; Dropcopter of Syracuse; and Capro-X, Whole Healthy Baby, and Combplex, all of Ithaca.

Five Tech Garden startups awarded funding as they pursue growth
SYRACUSE — Five startup firms at the Syracuse Tech Garden are using funding that CenterState CEO awarded to help pay for projects each company is working on. The money comes from CenterState CEO’s new “Fund of Funds” program, the organization announced on July 13. It created the program by streamlining resources from multiple pools of
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SYRACUSE — Five startup firms at the Syracuse Tech Garden are using funding that CenterState CEO awarded to help pay for projects each company is working on.
The money comes from CenterState CEO’s new “Fund of Funds” program, the organization announced on July 13. It created the program by streamlining resources from multiple pools of funding and existing programs managed by the Tech Garden, CenterState CEO’s business incubator.
“We know that access to funding continues to be a challenge for startups, especially in Central New York,” Rick Clonan, VP of innovation and entrepreneurship at CenterState CEO, said in a statement. “This pressure is even greater given the current economic climate, as investors are more risk averse. The program’s incremental support structure provides these high-potential companies with staged funding as they continue on the path to commercialization, ultimately gaining an opportunity for follow-on investment with less risk.”
The startups recently awarded funding are at different stages in the development of their business. Through the “Fund of Funds” program, “Ideation” stage companies can apply for up to $10,000 Ignition grants. “Acceleration” stage companies can apply for funding through programs like GENIUS NY or the Clean Tech Center, or for up to $25,000 in pre-seed funding. “Incubation” stage companies can apply for seed funding, which typically takes the form of a convertible debt note between $25,000 and $100,000. “Expansion” stage companies are provided matching funding opportunities to help incentivize investors by offering a match on their investment in return for equity or convertible debt up to $100,000.
The Tech Garden’s “Roadmap” provides members with a “blueprint for progress along their entrepreneurial journey,” CenterState CEO said.
Startups within the incubator are eligible to apply for funding related to their stage of growth. The “Roadmap” guides members from concept to commercialization through four stages: ideation, acceleration, incubation, and expansion.
This “intentional alignment” of funding to growth stage helps startups accomplish projects such as customer discovery, product development, validation, and manufacturing that “ultimately supports each startup’s ability to go to market.”
Fund of Fund awardees
The firm Promptous secured $40,000 as it works to create a “disruptive software solution” using blockchain technology to address major issues currently found in the health-care insurance industry with its initial focus in the dental industry. The company will use the funds to launch a pilot program along with OneGroup and support surveying research. OneGroup is a risk management, insurance brokerage and employee-benefits firm located at 706 N. Clinton St. in Syracuse.
Ducted Wind Turbines was awarded $25,000. It designs, sells, and produces small wind turbines for both commercial and industrial markets. The firm has built a first-generation working prototype, which has been in operation on the roof of Clarkson University since April 2019. Ducted Wind Turbines is using its funding award for a prototype design for their generation two product.
CenterState CEO also awarded three firms $10,000 Ignition grants. They include Blurpop, Inc., which is a mobile app for “influencers that want to monetize their videos.” It allows users to watch videos and tap to expose additional content. Blurpop is using the funds to continue working on customer discovery and patents.
“This funding has been instrumental in establishing Blurpop Inc. We have used the funds to help with customer discovery, patenting legal fees, and market strategy,” said Josh Jensen, CEO of Blurpop. “The Tech Garden staff have been invaluable in their knowledge base and willingness to help. We continue to look forward to working with them as our business develops and grows.”
The firm Cocoon Construct offers a “rapid deployment high-efficiency” retrofit platform to “significantly transform” the long-term energy performance of low-rise buildings. The startup is currently enrolled in the Clean Tech Center, funded by the New York State Energy Research and Development Authority (NYSERDA). It is using the money for market research, product development, and market strategy.
CenterState CEO awarded the third Ignition grant to Liberation Lactation, a firm that is working to design a “discrete and silent” breast pump that women can wear while in public to enable them to fully participate in work, school, and life while pumping. The funds are being used for prototype design, customer discovery, and company entity formation.
Regional Expertise in Indoor Air Quality Innovation Can Lead During COVID-19
Gov. Andrew Cuomo [recently allowed] malls in Central New York and other regions that meet air-filtration and ventilation requirements to begin to reopen starting [July 10]. And he has encouraged businesses, schools, nursing homes, and residence facilities to also install powerful filters and ventilation systems. This focus on indoor air quality and ventilation follows new research
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Gov. Andrew Cuomo [recently allowed] malls in Central New York and other regions that meet air-filtration and ventilation requirements to begin to reopen starting [July 10]. And he has encouraged businesses, schools, nursing homes, and residence facilities to also install powerful filters and ventilation systems. This focus on indoor air quality and ventilation follows new research that suggests airborne transmission of the coronavirus is more common than previously understood.
At a time when the world is looking to innovations to improve ventilation and filtration of indoor air, Central New York is well-positioned to play a critical role in helping businesses and institutions meet new requirements to support their reopening. For more than two decades, we’ve advanced an ambitious industry sector strategy to leverage our region’s expertise in air-handling and air-quality technologies, led by employers, such as Carrier and more. That early research led to the creation of the Syracuse Center of Excellence in Energy and Environmental Systems, and a series of robust investments in technology, innovation, and manufacturing in the areas of thermal and environmental controls.
Today, our regional leadership and industrial foundation has never been more relevant and regional firms, including Carrier Corporation, Healthway, Air Innovations, and Bitzer Scroll, are seeing new demand for their products in the wake of COVID-19. Beyond accelerating our recovery and strengthening Central New York’s economy, these companies are leading innovations that enable other communities to reopen businesses more safely by reducing the spread of the coronavirus, potentially saving not only jobs but also lives.
CenterState CEO is working with many of these regional companies to help them understand new regulations and seize on emerging market opportunities to advance this region’s legacy of innovation and expertise in leading globally relevant technology and manufacturing. To learn more about our work in advocating for businesses in this sector, contact Kevin Schwab at kschwab@centerstateceo.com.
Robert M. (Rob) Simpson is president and CEO of CenterState CEO, the primary economic-development organization for Central New York. This viewpoint is drawn and edited from the “CEO Focus” email newsletter that the organization sent to members on July 9.

Byrne Dairy’s Ultra Dairy plant in DeWitt to expand
DeWITT — Byrne Dairy’s Ultra Dairy, LLC at 6750 W. Benedict Road in DeWitt is planning a $28.5 million phase two expansion as it works to complete an ongoing growth initiative. “Their phase two expansion will be related to aseptic processing, so they can package their product and send it out for extended periods of
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DeWITT — Byrne Dairy’s Ultra Dairy, LLC at 6750 W. Benedict Road in DeWitt is planning a $28.5 million phase two expansion as it works to complete an ongoing growth initiative.
“Their phase two expansion will be related to aseptic processing, so they can package their product and send it out for extended periods of time,” Onondaga County Executive Ryan McMahon said. “We know how important food security is.”
McMahon announced the project during his July 13 coronavirus briefing at the Oncenter in downtown Syracuse.
Ultra Dairy is proposing to construct 38,400 square feet of additional manufacturing, storage, and cooling space adjacent to the existing operation in the town of DeWitt, per a document posted July 14 on the website of the Onondaga County Industrial Development Agency (IDA).
The company plans to enlarge its existing 138,000-square-foot facility by adding about 22,000 square feet of aseptic processing area, per the IDA.
Ultra Dairy will retain 198 employees and create 64 new jobs as a result of the project.
“They have a phase one expansion that will be done in 30 days,” said McMahon. “They’re going to quickly turn around and start their phase two expansion.”
Ultra Dairy has applied for more than $224,000 in property tax exemptions, per the IDA. It also anticipates that the project will create about 150 construction jobs and construction and equipment installation will take about nine to 10 months.
The IDA document also indicates that the project is eligible for a $750,000 state grant along with $4.25 million in job tax credits.
Ultra Dairy, LLC was formed in 2003 as part of the Byrne Dairy family of companies. It produces dairy and non-dairy food products using ultra-high temperature (UHT) technology that results in extended shelf life (ESL) products. That includes a variety of milk, cream, and non-dairy products having shelf lives of between 70 and 180 days.
The company says it ships 92 percent of its finished products out of New York state for wholesale and retail sale.
How No-Excuse Leadership Can Help Firms Succeed Post-Pandemic
The COVID-19 pandemic and the resulting economic slowdown created an uncertain future for businesses across the country, including manufacturers. Regardless of this rocky situation, though, the best business leaders will make sure they don’t allow the pandemic to become an excuse for failure. I admire leaders who don’t complain about circumstances or point the finger at someone
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The COVID-19 pandemic and the resulting economic slowdown created an uncertain future for businesses across the country, including manufacturers.
Regardless of this rocky situation, though, the best business leaders will make sure they don’t allow the pandemic to become an excuse for failure.
I admire leaders who don’t complain about circumstances or point the finger at someone or something else.
No, business leaders didn’t create the circumstances that led to the pandemic and its aftermath, but it is their responsibility to get their businesses and their people through the challenges they now face.
Whenever you’re leading an organization, the ultimate responsibility for any failure is yours. It may be because you failed to train people properly or because you failed to hire the right person. It may be because you failed to develop a proper strategy or because you failed to develop the right culture. It’s ultimately your failure, and no excuse can ever absolve you of the responsibility of personal ownership.
This is a mindset I learned in my days as a West Point cadet, where excuses were not allowed. To be successful in the coming months, business leaders need to do the following.
• Set an example. Ultimately, you would like everyone in your organization to take responsibility and refuse to make excuses. But you can’t expect that if you aren’t willing to set the example and claim responsibility for any failures yourself. The best leaders take the high road and there is no throwing anyone under the bus. Setting an example will have a constant impact on your employees, and they will know they can rely on you and depend on you.
• Do a little introspection. If you feel the urge to make an excuse for any failed business performance, look inward instead and ask yourself the following questions: Could I have acted differently to prevent this outcome? What could I have done to better improve the end result? How did my actions or inactions play a part in the failure? I guarantee that if you do this and are honest with yourself, you will inevitably find a linkage for errors, disappointments, and fiascos directly back to yourself.
• Take ownership. People don’t understand just how much they affect others when they make the decision to take responsibility for any and all actions. We must own what we do, and we have to own what others under our command or influence do, even though it might be miles away from us and somebody else is executing the plan. When you get up every morning and look at yourself in the mirror, are you owning what you are doing, or are you making excuses?
Making excuses — whether it’s in the crisis we now face or some other situation — will lead to dead ends. I have seen time and time again that when people take control of their lives and eliminate the excuses, a life of excellence and fulfillment is the end result.
Troy Nix (www.troynix.com), motivational speaker and author of “Eternal Impact: Inspire Greatness in Yourself and Others,” is the founder and CEO of First Resource, Inc., an association management company for U.S. manufacturers.

HISTORY FROM OHA: The story of the Iroquois China Company
The Iroquois China Company was founded in 1905 in Solvay, by J. Brewster Gere of Syracuse and Lamont Stilwell of Solvay. Gere was a local businessman and president of two other companies: Gere Coal Company and Onondaga Vitrified Brick Company. Stilwell was an attorney with the firm Stilwell, Viali, & Skerritt, and served as the
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The Iroquois China Company was founded in 1905 in Solvay, by J. Brewster Gere of Syracuse and Lamont Stilwell of Solvay. Gere was a local businessman and president of two other companies: Gere Coal Company and Onondaga Vitrified Brick Company. Stilwell was an attorney with the firm Stilwell, Viali, & Skerritt, and served as the attorney for the Village of Solvay. He also had local real-estate interests and was instrumental in promoting Solvay’s business development.
In July 1905, the nascent Iroquois China was completing its incorporation process with $75,000 in capital. Gere and Stilwell purchased a building at 2320 Milton Avenue in Solvay and hired six carpenters to transform it into a china manufactory by installing workbenches, machinery, and kilns. The company already had formed a board of directors that included men from Pennsylvania and New York City, as well as Gere and Stilwell. They planned to make vitrified china for hotels, restaurants, and railroads as early as that September.
By November 1905, Ames Kerr was elected as president of the company and J. Brewster Gere as secretary. Iroquois China took out a $100,000 mortgage with Syracuse Trust Company and issued 25-year bonds to create additional capital.
By April 1906, Iroquois China was selling a variety of china pieces for commercial use, including a 112-piece tableware set decorated with a pink floral design for $12.75 (about $367 today).
By the early 1920s, the company boasted about its tableware’s durability, citing it could withstand machine-washing in an electric dishwasher without damaging the design and finish. Large kilns that held over 40,000 pieces at one time were fired for 60 hours at over 2,000 degrees (Fahrenheit). The tableware was then annealed for another 36 hours to further strengthen it.
In 1938, Earl Crane purchased the Iroquois China Company and became its president. Crane was an adept salesman who developed 16-piece and 45-piece china sets and began directly selling the tableware to customers without the assistance of a sales agent. He also started the “tip-over” or “turn-over” club and recruited many local residents as members. These club members traveling around the country would tip or turn over the china tableware at restaurants, hotels, and in railroad cars to determine if it was made in Syracuse.
During World War II, Iroquois China made thousands of vitrified china-tableware pieces for the U.S. armed forces. Using clay imported from England, employees fashioned tableware for assorted military departments including the U.S. Army Medical Corps and the U.S. Navy Aviation Cadet Training Program.
Post-WWII
While the U.S. was returning to civilian life and fostering economic growth after WWII, business began to boom for Iroquois China Company. The company augmented its commercial vitrified tableware lines to make its first residential tableware in 1946. It placed numerous want ads in the Syracuse newspapers looking for both male and female employees. Returning veterans and displaced war-production workers were invited to apply for a wide variety of manufacturing and decorating jobs. In a 1946 help-wanted ad, Iroquois China offered residents full-time work with overtime, asserting that transportation to work would not be a hindrance for most people because the factory was on the public bus line. The company implicitly promised steady work “forever” with their enticing ad taglines, “There will always be a need for china” and “There will always be jobs for pottery workers.”
The Iroquois China Company partnered with Russel Wright, notable American industrial designer, in 1946 to design Casual, a Midcentury Modern style of residential tableware that Iroquois China produced between 1946 and 1967 in a variety of solid colors labeled Sugar White, Ice Blue, Ripe Apricot, Nutmeg Brown, Avocado Yellow, and Pink Sherbet. Wright designed Casual with smooth surfaces and round edges. Made from an English-bodied stoneware, Casual pieces were fired at 2,300º F, and Iroquois China confidently guaranteed the tableware against breakage for three years. To promote the top-quality of the Casual design, Wright conducted in-store demonstrations of its durability by pouring dishes from a container out onto a counter. In a 1947 Syracuse newspaper photo, Wright and Harold Allen, vice president of Iroquois China Company, dumped a basket of Casual tableware onto the floor. Wright often startled visitors to the company by dropping basketfuls of the tableware onto the floor to demonstrate its thermo-shock properties. In the late 1940s, Dey Bros. sold a 16-piece starter set of Casual (four dinner plates, four bread & butter plates, four cups, and four saucers) for $9.95 (about $106 in today’s dollars).
In March 1949, Iroquois China recognized 89 employees who had at least five years of employment with service pins. The loyal employees who represented more than 1,100 years of production effort were honored at an appreciation party hosted by company President Earl Crane. Howard Smith of Syracuse was recognized as the longest-tenured employee with 34 years. Smith and five other men who had worked at Iroquois China for at least 30 years were acknowledged for having made vitrified china for the military during the first and second world wars.
Iroquois China developed a partnership with another notable industrial designer, Ben Seibel, in the 1950s and 1960s. Best known for his tableware designs, Seibel created four alliterative tableware lines for Iroquois China — Impromptu (1956), Informal (1958), Inheritance (1959), and Intaglio (1964).
Iroquois China’s advertisements promoted the Ben Seibel designs as possessing both an elegant form and durability: “You’ll love its special elegance, its jewel-like motif, its unique sculptured design and its All-Occasion versatility.” The company also endorsed the china’s practical feature of “cook, bake, ‘n serve” all in the same dish, as well as continuing its tableware warranty by replacing damaged or broken pieces for up to three years.
By 1955, Iroquois China employed about 200 local people and annually produced approximately 350,000 dozen pieces of tableware. The company used about 35 tons of material each week and boasted that its high-fired vitreous china could be used as a hammer to drive a nail into a wood board. By the middle of the 20th century, Iroquois China Company officials believed that their competency in the industry could “keep Solvay folk employed for another half century, at least.”
In 1956, the Syracuse Museum of Fine Arts hosted the 19th Ceramic National, an art exhibit featuring ceramic fine art. Along with the Ceramic National, the museum offered another smaller exhibit titled, “Artists in Industry.” This exhibit displayed sets of tableware selected from an invited group of ceramic industries, which also highlighted leading industrial designers. The purpose of the exhibit was to recognize the successful alliance between the ceramic industry and art. Iroquois China was invited to participate in the exhibit, and company officials displayed an Impromptu tableware set with a Jardinieres pattern designed by Ben Seibel.
Iroquois China received an exclusive license from the Henry Ford Museum in Dearborn, Michigan in late 1965 to reproduce and sell reproductions of the museum’s historic 18th and 19th century fine china. The Henry Ford Museum selected Iroquois China from among several ceramic competitors. The reproduction china was part of a larger program established by the museum to reintroduce to American consumers a variety of early American furniture, fabrics, wallpaper, glassware, pewter, rugs, and lamps, all copied from the museum’s original objects. Donald Shelley, director of the Henry Ford Museum, stated that museum officials chose Iroquois China because the company “impressed us…with [t]heir ability and willingness to comply with our rigid insistence on accuracy of reproduction….” “We also were favorably influenced by their advanced manufacturing methods and excellent customer relations programs.” Beginning in early 1966, the company began to make moderately priced tableware based on the historic shapes and patterns. Known as “The Museum Collection by Iroquois China,” the reproductions were unveiled at the China and Glass Show in Atlantic City, New Jersey. It then became available for sale to the general public in department stores. In a September 1966 print advertisement that appeared in the New Yorker, Iroquois China promoted the new line as coming “from a famous museum…to your table…beautifully reproduced, exclusively by Iroquois, in ovenproof, durable genuine china.” “Gift-boxed for distinguished giving — in Museum White and 3 authentic-pattern reproductions.”
PEMCO
But Iroquois China Company’s destiny began to change in 1967. That year, David Kend of Great Neck, Long Island, acquired the company seven months after Earl Crane had died in December 1966. Two years later, Kend merged Iroquois China with the Pacific Electro Magnetics Company in Palo Alto, California, to form PEMCO, Inc. When he purchased Iroquois China Company in 1967, Kend stated that he knew nothing about china but that he recognized a solvent company and a competent management team. The PEMCO merger promoted Robert Anderson to the vice-president position. Anderson joined Iroquois China in 1938 as a ceramic engineer, advanced to plant engineer, and then to vice president. The merger also established Iroquois China as the home furnishing division of PEMCO while continuing its operation in Solvay with about 150 employees.
At first, the future looked bright for Iroquois China Company. Al Reiner, Iroquois China’s head of marketing, described the new PEMCO as a mini- conglomerate, enthusiastically promoting plans to expand into other areas of home furnishings with lighting fixtures and laminated plywood accessories such as ice buckets and portable bar carts.
The Cliff Dwellers designs created by Peter Max in 1967 and 1968 were highly regarded in the ceramic industry and sought after by consumers. The Primaries designs created by Michael Lax in 1968 helped to transition from formal dining to a buffet style. Lax’s other design, Dining +, made it possible to cook and serve gourmet meals in the same dish. Through popular demand from local consumers, Iroquois China opened a factory outlet store and sold china with selected patterns at reduced prices.
In another attempt to attract local consumers, in 1970, Iroquois China partnered with P&C and other grocers to offer a line of residential china called Joshua Crabtree, Esq. Commemorative China, styled after early American designs. The program allowed shoppers to purchase various pieces of the set over a period of fifteen weeks. This “easy, budget-pampering” installment plan offered consumers the opportunity to buy tableware and matching accessory pieces such as a coffee pot, an oval platter, a covered casserole, a gravy boat, a butter dish, a soup plate, a salad plate, and salt and pepper shakers, one or a few pieces at a time. Interested shoppers paid 39 cents for each starter piece with every $3 they spent at the store. A different piece of tableware was offered each week allowing consumers to assemble their own sets.
But all these initiatives could not stem the growing pitfalls of a global economy. Soon afterward, overseas competition, especially from Japan, caused Iroquois China to close its doors for good in August 1970, just a little more than a year after announcing the mini conglomerate of PEMCO. About 140 employees who had been enjoying a summer vacation since that mid-July were informed that the plant had closed and they were suddenly out of work.
In August 1971, the Elias H. Frey & Sons auction business liquidated Iroquois China’s china-making and office equipment, as well as lathes, drills, grinders, welders, and other shop equipment. The factory store remained open and continued to sell china until about 1972.
Notable legacy
Throughout its 65-year tenure in Solvay, the Iroquois China Company manufactured tableware for some notable hotels such as the Waldorf-Astoria in New York City; the Blackstone in Chicago; the Ryan in St. Paul, Minnesota; and the Brown Palace Hotel in Denver, Colorado. The company also furnished china to all the railroad dining cars made by the Pullman Company. Along with the U.S. military, various branches of the U.S. government also purchased Iroquois China tableware, including all the china required by the government for the Panama Canal Zone construction project in the early 20th century. Other clients included the Southern Pacific Railroad, General Electric Company, the YMCA organization, as well as the Oriental Park Racetrack in Havana, Cuba.
After the company closed its doors, John and Rita Yennock purchased the Iroquois China building and much of its leftover china in 1970. The Yennocks established China Towne Furniture & Mattress in the former china factory. In the lower portion of the building John Yennock produced his own furniture cabinets. In the upper portion, he sold the surplus china. In the early days of China Towne Furniture & Mattress, the store sold a mixture of wallpaper, paint, carpeting, appliances, knick-knacks, clothing, and even cars. As the Yennocks sold much of the residual china, they transitioned to selling more furniture and mattresses. Today, China Towne continues to operate its successful furniture and mattress business in the former Iroquois China building.
The Onondaga Historical Association (OHA) has a modest collection of Iroquois China consisting of assorted tableware, some pieces designed by Russel Wright and Ben Seibel. OHA’s collection also includes an ashtray made in the Crane China Company factory in Puerto Rico that was established by Iroquois China’s president, Earl Crane, in 1949 (Crane operated this company for just two years before he sold it in 1951). There is still an abundance of Iroquois China for sale on several Internet sales and auction websites. Most individual pieces are moderately priced and collectors have their choice of shapes and patterns designed by Russel Wright, Ben Seibel, Peter Max, or Michael Lax.
Thomas Hunter is the curator of collections at the OHA (www.cnyhistory.org), located at 321 Montgomery St. in Syracuse.
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