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Woodrow takes over as M&T Bank’s new CHRO
BUFFALO —Tracy Woodrow is the new chief human resources officer (CHRO) at M&T Bank and a member of the banking company’s management committee, following the retirement of Janet Coletti after a 35-year career. Woodrow joined Buffalo–based M&T Bank in 2013, and served as Bank Secrecy Act Officer, responsible for overseeing the enterprise-wide anti-money-laundering program, according […]
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BUFFALO —Tracy Woodrow is the new chief human resources officer (CHRO) at M&T Bank and a member of the banking company’s management committee, following the retirement of Janet Coletti after a 35-year career.
Woodrow joined Buffalo–based M&T Bank in 2013, and served as Bank Secrecy Act Officer, responsible for overseeing the enterprise-wide anti-money-laundering program, according to a June 19 news release from the banking company. Before M&T, she worked as in-house counsel and a senior compliance leader with HSBC Bank USA, NA, focusing on commercial, anti-money-laundering and employment-law matters.
Woodrow is a member of M&T Bank’s Diversity & Inclusion Council, which works to ensure diversity within the workplace.
“In her time at M&T, Tracy has been a vocal champion for diversity, inclusion and belonging. Her passion for employee development and her focus on preparing her colleagues to take the next step in their careers makes her ideally suited to advocate for the more than 18,000 colleagues across the M&T community,” René F. Jones, chairman and CEO of M&T Bank, said in the release.
Coletti joined M&T Bank in 1985 as part of the bank’s management development program and held numerous leadership positions within retail and business banking until February 2015, when she was named M&T’s CHRO and appointed to its management committee.
“[Coletti] has been especially instrumental in the bank’s successful mergers and conversions during her career. She also drove significant transformational change to enhance the employee experience,” said Jones.
M&T Bank operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia.
M&T Bank employs nearly 500 people in its Central New York region, which includes Onondaga, Cayuga, Oswego, Madison, Herkimer, Jefferson, Lewis, Oneida, and Seneca Counties. It holds the No. 1 share of deposits in the Syracuse metro area and the broader 16-county Central New York region that CNYBJ covers.

TCAD says PPP loans saved thousands of jobs in Tompkins County
“We were just interested to … see what the impacts potentially could be [on the community],” says Heather McDaniel, president of TCAD. She called the U.S. Treasury’s decision to release the PPP data a “pretty unprecedented move.” McDaniel spoke with CNYBJ on July 21. In response to the COVID-19 pandemic, the U.S. Small Business Administration
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“We were just interested to … see what the impacts potentially could be [on the community],” says Heather McDaniel, president of TCAD.
She called the U.S. Treasury’s decision to release the PPP data a “pretty unprecedented move.” McDaniel spoke with CNYBJ on July 21.
In response to the COVID-19 pandemic, the U.S. Small Business Administration (SBA) implemented the PPP loan program to help small businesses survive and retain jobs “in very uncertain times.”
The SBA will forgive the loans if employee-retention criteria are met and the funds are used for eligible expenses.
“Talking to businesses, I’ve heard several times that [PPP loans were] absolutely critical for essential businesses to keep operating in a reduced-revenue climate; to keep employees on the payroll while they might have been closed in those first few weeks even,” says McDaniel.
She says she knows from experience that when a business sees a downturn and reduces operations and staff, it takes a “really long time” for it to come back and “a lot of times” hire new people to fill those positions and then have to train the new employees.
“My assumption is that it really helped to keep businesses at a stable level so that when the economy does start to come back, they’ll be able to continue to grow,” McDaniel adds.
About the PPP loans
The PPP loan information was sorted into two classes, including loans of $150,000 or more (class I) and loans less than $150,000 (class II).
Class I includes the names of recipient businesses but categorizes their loans into five different ranges ($150,000 to $350,000; $350,000 to $1 million; $1 million to $2 million; $2 million to $5 million; and $5 million to $10 million).
Class II omits names but includes precise loan amounts. Additional information, including industry, lender, and jobs retained, is provided for all loans and offers a glimpse into “just how critical the PPP was in enabling businesses to retain jobs in Tompkins County,” TCAD contends.
Although class I loans comprised only 13.6 percent of all loans in Tompkins County, they contributed to 57.4 percent of jobs retained in the county, with an average retention of 44 jobs per loan.
More than half of the 171 class I loans were in the $150,000 to $300,000 range. Conversely, class II loans comprised the “vast majority” of all loans at 86.4 percent yet contributed to only 42.6 percent of jobs retained.
They had an average loan size of $36,925 and retention of 5.5 jobs per loan, TCAD said.
Industries impacted
The professional, scientific, and technical services; health care and social assistance; accommodation and food services; other services; and retail trade industries all exceeded 100 loans approved.
Industries that surpassed 1,000 jobs retained were accommodation and food services; health care and social assistance; retail trade; and professional, scientific, and technical services.
“PPP helped keep The Computing Center’s 21 staff members employed and benefits fully paid,” Larry Baum, TCAD board chair and founder of The Computing Center, said in a release. “It also allowed many of our clients to continue operations and keep their staff in place as well. The entire program assisted us to stay fully operational throughout and able to deliver computer products as well as onsite and remote services to clients.”
Industries that TCAD supports — including manufacturing, wholesale trade, transportation and warehousing, information, and professional, scientific, and technical services — comprised nearly one-quarter of all loans and jobs retained, with an average retention of 10 jobs per loan.
Among those industries, the number of the smaller class II loans exceeded the larger class I loans by a ratio of more than 5-to-1, yet jobs retained by class I loans nearly doubled that of class II loans.
Class I had an average retention of 40 jobs per loan, whereas class II retained only 4 jobs per loan.
Banks involved
Many local banks “stepped up” to be a conduit for the SBA program, TCAD notes.
Tompkins Trust Company approved a total of 414 loans, which are projected to retain 6,049 jobs, with an average retention of nearly 15 jobs per loan.
Both Elmira Savings Bank and M&T Bank (NYSE: MTB) each approved more than 100 loans and each projected the retention of over 1,000 jobs.
The local lenders also included Alternatives Federal Credit Union, CFCU Community Credit Union, Chemung Canal Trust Company (NASDAQ: CHMG), and KeyBank (NYSE: KEY). Combined, the local lenders approved nearly three-quarters of all loans with a projected job retention of 82 percent within Tompkins County.
“The Paycheck Protection Program has been an important resource to help small businesses remain open and keep people working,” Peter Newman, president of the Binghamton region of M&T Bank, said.
Here are some recent tweets that came across the @cnybj Twitter feed, offering small business, COVID-19, HR, leadership, and career tips. NFIB @NFIB“More than $500 billion has already been loaned, and more than half of small companies that got loans say they have spent all the money, according to a survey by @NFIB.” More results
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Here are some recent tweets that came across the @cnybj Twitter feed, offering small business, COVID-19, HR, leadership, and career tips.
NFIB @NFIB
“More than $500 billion has already been loaned, and more than half of small companies that got loans say they have spent all the money, according to a survey by @NFIB.” More results from the survey: https://nfib.com/content/press-release/economy/ppp-loans-largely-effective-for-small-businesses-many-still-need-more-financial-assistance/
SBA @SBAgov
Eyes Looking for federal #COVID19 resources for your #smallbusiness? There’s a site for that: https://covid-sb.org/
Jumbiz @JumbizNews
Don’t Work With Clients Who Show These 5 Warning Signs http://dlvr.it/RbM4xg #Entrepreneur #SmallBiz
Hancock Estabrook @HancockLawLLP
Learn more about creditors’ rights in our series of publications. The lawyers in our #CreditorsRights practice have the experience to help you navigate the labyrinth that the Bankruptcy Code poses for any business to whom money or obligations are due. https://bit.ly/2WCCcr5 #law
The Bonadio Group @bonadiogroup
During this #COVID-19 crisis, organizations are faced with figuring out how to operate in a way that is aligned with #regulatory requirements. To learn how to improve your organization’s #Compliance Program today, click: https://bit.ly/32kxiBH
HR Dive @hrdive
How COVID-19 has impacted L&D and adoption of learning technology. https://www.hrdive.com/news/pandemic-likely-to-accelerate-learning-tech-adoption-sources-say/581592/
Small Business Expo @SmallBizExpo
Why Your Mentor Should Be Nothing Like You http://twib.in/l/jpnobK8qejA8
Mark C. Crowley @MarkCCrowley
A reason to #LeadFromTheHeart When people feel they have a caring boss, research in Entrepreneur shows they are 10x more likely to recommend their firm as a great workplace, 9x more likely to stay at their firm. 3+ years, & 4x less likely to suffer from stress & burnout. #HR
Lolly Daskal @LollyDaskal
11 Things Employees Complain Most About Their Leaders — @LollyDaskal http://bit.ly/2QCippO
Hannah Morgan @careersherpa
11 Ways Emotionally Intelligent People Communicate Better Than the Rest | https://buff.ly/3eZejQJ @TheMuse
UnretirementProject @UnretirementPro
How to Help a Colleague Who’s Been Laid Off https://buff.ly/2W6pQq2 (via @HarvardBiz) #jobs #careers
Brandable & Co @brandableandco
Career advancement relies heavily on self-advocacy — and having a firm grip on your professional value proposition is one way to successfully self-advocate. https://swaay.com/personal-value-proposition-career-strategy
KeyCorp to pay Q3 cash dividend of 18.5 cents a share in September
KeyCorp (NYSE: KEY) — parent of KeyBank, the No. 2 bank ranked by deposit market share in the 16-county Central New York area — has declared a quarterly cash dividend of 18.5 cents a share on its common stock for the third quarter of 2020. The dividend is payable on Sept. 15, to shareholders of
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KeyCorp (NYSE: KEY) — parent of KeyBank, the No. 2 bank ranked by deposit market share in the 16-county Central New York area — has declared a quarterly cash dividend of 18.5 cents a share on its common stock for the third quarter of 2020.
The dividend is payable on Sept. 15, to shareholders of record as of the close of business on Sept. 1.
Headquartered in Cleveland, Ohio, Key is one of the nation’s largest bank-based financial services companies, with assets of $171 billion as of June 30 of this year. Its roots trace back 190 years to Albany.
In the 16-county CNY region, KeyBank had 66 branches and $4.6 billion in deposits, good for a 15.07 percent market share, according to FDIC statistics as of June 30, 2019.

Pathfinder Bancorp to pay quarterly dividend on Aug. 14
OSWEGO — Pathfinder Bancorp, Inc. (NASDAQ: PBHC), holding company for Pathfinder Bank, recently declared a quarterly cash dividend of 6 cents per share on its common stock for the fiscal quarter ending June 30. The dividend will be payable to all Pathfinder shareholders of record on July 17 and will be paid on Aug. 14,
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OSWEGO — Pathfinder Bancorp, Inc. (NASDAQ: PBHC), holding company for Pathfinder Bank, recently declared a quarterly cash dividend of 6 cents per share on its common stock for the fiscal quarter ending June 30.
The dividend will be payable to all Pathfinder shareholders of record on July 17 and will be paid on Aug. 14, the banking company announced.
At Pathfinder’s current stock price, the dividend payment yields about 2.5 percent on an annual basis.
Pathfinder Bank is a New York State chartered commercial bank headquartered in Oswego that has six branches in Oswego County and three branches in Onondaga County. The bank is ranked first in market share in Oswego County with a 46 percent share of total market deposits, according to FDIC statistics.
Thomas W. Schneider is president and CEO of Pathfinder Bancorp.

CFCU Credit Union CEO named to State Charter Advisory Board
ITHACA, N.Y. — Linda Lacewell, superintendent of the New York State Department of Financial Services (DFS), has appointed Lisa Whitaker, president and CEO of Ithaca–based CFCU Community Credit Union, to serve a three-year term on the department’s New York State Charter Advisory Board. The board seeks to foster economic development in New York through “prudent”
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ITHACA, N.Y. — Linda Lacewell, superintendent of the New York State Department of Financial Services (DFS), has appointed Lisa Whitaker, president and CEO of Ithaca–based CFCU Community Credit Union, to serve a three-year term on the department’s New York State Charter Advisory Board.
The board seeks to foster economic development in New York through “prudent” regulations and supervision, consumer protection against fraud or unethical conduct, and consumer education.
“I’m honored to serve on the advisory board and look forward to assisting with the continued strengthening of our local economy and protection of consumers,” Whitaker said in a news release from the New York Credit Union Association (NYCUA).
Board members consider and make recommendations to the DFS superintendent on the following matters:
• Preserving the New York State Charter for depository financial-services institutions as a viable and attractive option to current and potential state-chartered financial institutions;
• Promoting state-charter retention and new charters;
• Encouraging the offerings of diverse financial products and services throughout the state;
• New laws, rules, or regulations; and,
• Amendments or repeals of current laws, rules, or regulations.
CFCU Community Credit Union serves residents in Tompkins, Cortland, Seneca, Cayuga, and Ontario counties. Whitaker also serves on the Federal Reserve Bank of New York’s Depository Institutions Advisory Committee. NYCUA named her the 2013 Outstanding Professional for credit unions with more than $250 million in assets.
Whitaker has a lot of board member and committee experience. She served nine years on the United Way of Tompkins County board of directors and is currently serving on the Tompkins Cortland Foundation board and the Investment Committee at the Sciencenter in Ithaca.

Syracuse one-bedroom apartment rent prices up 5 percent in June compared to May
But prices are down more than 11 percent from a year ago The median rental price for most apartments in the Syracuse metro area rose almost 5 percent in June compared to May, but the price was down more than 11 percent from the year-ago month. That’s according to the July 2020 national rent report
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But prices are down more than 11 percent from a year ago
The median rental price for most apartments in the Syracuse metro area rose almost 5 percent in June compared to May, but the price was down more than 11 percent from the year-ago month.
That’s according to the July 2020 national rent report from Zumper, an apartment-rental listings website.
The median rental price of one-bedroom apartments in the Syracuse region jumped 4.9 percent to $860 in June from $820 in May, but was down 11.3 percent from $970 in June 2019.
Rental rates for two-bedroom units in the area rose 5 percent to $1,060 in June from $1,010 in the prior month and were up 1 percent from $1,050 in the year-ago month.
Syracuse now ranks tied for the 74th most expensive rental market in the nation, up from 79th a month ago, per the Zumper report.
The Zumper National Rent Report analyzes rental data from more than 1 million active listings across the U.S. The company aggregates the data on a monthly basis to calculate median asking rents for the top 100 metro areas by population.

Chemung Financial reports Q2 net income rises 16 percent
ELMIRA, N.Y. — Chemung Financial Corp. (NASDAQ: CHMG) on July 20 reported net income of $5.8 million, or $1.20 per share, in the second quarter, up 16 percent from $5 million, or $1.02, in the year-ago period. Chemung Financial is the parent company of Chemung Canal Trust Company. “Our results in the second quarter reflected
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ELMIRA, N.Y. — Chemung Financial Corp. (NASDAQ: CHMG) on July 20 reported net income of $5.8 million, or $1.20 per share, in the second quarter, up 16 percent from $5 million, or $1.02, in the year-ago period.
Chemung Financial is the parent company of Chemung Canal Trust Company.
“Our results in the second quarter reflected increased net interest income and a continued focus on expense management,” Anders Tomson, president and CEO of Chemung Financial, said in his company’s earnings report. “Throughout the quarter, we processed a significant number of loans through the [U.S.] Small Business Administration’s [SBA] Paycheck Protection Program [PPP] to help support businesses and their employees in our communities. We were also able to assist our retail customers by waiving certain deposit fees and modifying or deferring loans. The positive results we achieved are due in large part to the dedication and flexibility of our employees as we navigated the COVID-19 pandemic throughout the second quarter.”
The banking company’s net interest income rose 3.5 percent to $15.6 million in the quarter from $15.1 million a year ago. The results included $985,000 in fees Chemung Canal Trust collected for processing PPP loans through the SBA.
Total non-interest income for the current quarter remained substantially unchanged from the year-earlier period.
Pandemic update
Chemung Financial called the second quarter of 2020 “truly one of the most extraordinary in the history of the corporation.”
Chemung Financial says it continued providing essential banking services, “pivoting” to offer banking transactions through newly created walk-up windows, as well as its drive-up windows.
Its employees handled “more complex” transactions inside its lobbies by appointment only. “At all times,” social distancing, sanitizing, and facial coverings were required. As of July 20th, 29 of Chemung Canal Trust’s 32 offices had fully reopened for normal business hours.
As of June 30, Chemung Canal Trust had received 1,370 PPP loan applications, of which 1,195 were processed, and 1,167 were funded with $186.9 million under the federal program. The loans impacted about 19,000 employees of the approved businesses.
About Chemung Financial
Elmira–based Chemung Financial’s total assets increased to nearly $2.1 billion, the first time over $2 billion in the company’s history, per its earnings report.
Chemung Financial’s stock price has declined about 35 percent year to date, amid a difficult environment for community banks during the pandemic.
Chemung Financial operates 32 retail branches through its principal subsidiary, Chemung Canal Trust Company.
Established in 1833, Chemung Canal Trust says it is the oldest locally owned and managed community bank in New York state.
Chemung Financial is also parent of CFS Group, Inc., a financial-services subsidiary offering nontraditional services including mutual funds, annuities, brokerage services, tax preparation services and insurance, and Chemung Risk Management, Inc., an insurance company based in Nevada.

NYCUA announces new board members, officers
— CEO and manager of Peru Federal Credit Union in Peru in Clinton County — was elected to a three-year term by NYCUA’s membership. Pope was elected in the asset tier of credit unions with up to $25 million in assets. Pope is one of two new directors appointed to the NYCUA board. Eric Hepkins,
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— CEO and manager of Peru Federal Credit Union in Peru in Clinton County — was elected to a three-year term by NYCUA’s membership. Pope was elected in the asset tier of credit unions with up to $25 million in assets.
Pope is one of two new directors appointed to the NYCUA board.
Eric Hepkins, CEO of Cornerstone Community Federal Credit Union in Lockport in Niagara County, was also appointed. Hepkins fills a vacant seat in the asset tier for credit unions with more than $100 million in assets.
Hepkins’ term will last for one year, at which point he will have the opportunity to run for a full three-year term, NYCUA said in a news release.
“Both Maggie and Eric are exceptional credit union leaders with an undeniable dedication to our statewide movement,” William Mellin, president and CEO of NYCUA, said. “Maggie and Eric’s experience will make our board, our association and New York’s credit unions stronger. I look forward to working with them to advance our mission and the entire statewide credit union movement.”
Additionally, the board also appointed four directors to serve one-year terms as officers.
They include Ann Hynes, CEO of SPX Federal Credit Union in Rochester who was appointed board chair; Robyn Young, CEO of Great Erie Federal Credit Union in Orchard Park, who was appointed vice chair; Tony Rohrmeier, EVP & COO of Hudson Valley Credit Union in Poughkeepsie, who was appointed treasurer; and John Gibardi, president and CEO of Entertainment Industries Federal Credit Union in Brooklyn, who was appointed board secretary.
The NYCUA board also includes Laurie Baker, CEO of Summit Federal Credit Union, which is headquartered in Rochester and operates branches in Central New York.
Besides Baker, the NYCUA board also includes Marie Betti, CEO and treasurer of Western New York Federal Credit Union in West Seneca; Vicky Burdick, manager and CEO of Jamestown Area Federal Credit Union in Jamestown; Frank DeGraw, president and CEO of Sunmark Credit Union in Latham; and Mark Welshoff, president and CEO of O&R Utilities Employees Federal Credit Union in Monroe.

KeyCorp net income declines in second quarter amid pandemic
KeyCorp (NYSE: KEY) — parent of KeyBank, which ranks No. 2 in deposit market share in the 16-county Central New York region — reported that its net income from continuing operations fell to $159 million, or 16 cents a share, in the second quarter from $403 million, or 40 cents per share, in the year-ago quarter. Key’s earnings
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KeyCorp (NYSE: KEY) — parent of KeyBank, which ranks No. 2 in deposit market share in the 16-county Central New York region — reported that its net income from continuing operations fell to $159 million, or 16 cents a share, in the second quarter from $403 million, or 40 cents per share, in the year-ago quarter.
Key’s earnings per share this quarter beat the consensus analyst estimate of 15 cents, according to Zacks Equity Research.
The banking company’s financial results reflected the current expected credit losses (CECL) accounting methodology, as well as the impact of the COVID-19 crisis.
Key’s total revenue grew nearly 7 percent year over year to $1.72 billion, topping the Zacks consensus estimate of $1.6 billion.
“We are pleased with Key’s second quarter results, which demonstrated the resiliency of our team and business, the strength of our balance sheet, and our strong risk-management practices. Our results also reflected a significant build in our allowance for loan and lease losses, with our provision for credit losses exceeding net charge-offs by $386 million,” Chris Gorman, chairman and CEO of Cleveland, Ohio–based Key, said in the banking company’s July 22 earnings report. “Importantly, we generated positive operating leverage versus the year-ago quarter and a record level of pre-provision net revenue. Our results included strong balance-sheet trends, with double-digit growth in both loans and deposits. Our fee businesses also benefitted from broad-based growth, driven by strength in capital markets-related income, cards and payments, and consumer mortgage. Expenses this quarter reflected higher production-related variable costs, expenses related to our payments business, and COVID-19 related expenses…”
Gorman said KeyBank was “very active” in the Paycheck Protection Program, processing more than 40,000 loans, providing more than $8 billion of funding to clients.
Income
Key’s taxable-equivalent net interest income was $1 billion in the second quarter of 2020, compared to taxable-equivalent net interest income of $989 million in the second quarter of 2019. The increase in net interest income reflects higher earning-asset balances partially offset by a lower net interest margin. The net interest margin was impacted by lower interest rates, a lag in deposit pricing as interest rates declined, and a change in balance-sheet mix, including elevated levels of liquidity and Key’s participation in the Paycheck Protection Program.
Compared to the second quarter of 2019, noninterest income increased by $70 million, led by a $47 million rise in consumer-mortgage income, driven by a record level of loan originations and related fees in the second quarter of 2020, Key noted. Additionally, cards and payments income increased $18 million related to prepaid-card activity and operating-lease income increased $16 million, led by gains from the sale of leveraged leases. These benefits were partially offset by a decline of $15 million in service charges on deposit accounts, the banking company said.
Expense
Key’s noninterest expense was $1 billion for the second quarter of 2020, a decrease of $6 million from the year-ago period. The second quarter of 2019 included notable items of $52 million, primarily personnel-related from Key’s efficiency initiatives, per the report. Excluding notable items in the year-ago period, expenses increased $46 million. The rise is primarily related to higher other expense, from $25 million of payments-related expenses incurred in the current period, as well as COVID-19-related costs related to steps that the banking company has taken to protect its employees.
Average loans were $107.9 billion for the second quarter of 2020, an increase of $17.2 billion compared to the year-prior period. Commercial loans increased $13.3 billion, reflecting growth from participation in the Paycheck Protection Program during the current quarter, as well as core broad-based growth in commercial and industrial loans and increased utilization compared to the year-ago period. Consumer loans increased $3.8 billion, driven by strength from its Laurel Road unit and Key’s consumer-mortgage business.
Key’s average deposits totaled $128 billion for the second quarter of 2020, an increase of $18.4 billion compared to the year-ago quarter, reflecting growth from consumer and commercial clients, partially offset by a decline in time deposits.
Credit losses
Key’s provision for credit losses was $482 million for the second quarter of 2020, compared to $74 million in the second quarter of 2019. The provision for credit losses reflects the adoption of a new accounting standard, often referred to as Current Expected Credit Losses (CECL), beginning in the first quarter of 2020. This framework requires that management estimate credit losses over the full remaining expected life and consider expected future changes in macroeconomic conditions, Key explained.
The provision for credit losses exceeded net charge-offs by $386 million. Net loan charge-offs in the second quarter of 2020 totaled $96 million, or 0.36 percent of average total loans. These results compare to $65 million, or 0.29 percent, for the second quarter of 2019. Key’s allowance for loan and lease losses was $1.7 billion, or 1.61 percent of total period-end loans as of June 30, 2020, compared to 0.97 percent as of June 30, 2019.
As of June 30, Key’s nonperforming loans totaled $760 million, which represented 0.72 percent of period-end portfolio loans. These results compare to 0.61 percent as of June 30, 2019.
KeyCorp, which says its roots trace back 190 years to Albany, has assets of more than $171 billion. KeyBank has more than 1,000 branches in 15 states. It operates several dozen branches in Central New York.
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