Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.

WellNow Urgent Care opens second Camillus location
CAMILLUS, N.Y. — WellNow Urgent Care on Sept. 30 opened the doors to its newest urgent-care center at 3800 W. Genesee St. in the town of Camillus. The new location is just a half mile up the road from another WellNow clinic at 3504 W. Genesee St. in Camillus. The company calls that its Fairmount […]
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
CAMILLUS, N.Y. — WellNow Urgent Care on Sept. 30 opened the doors to its newest urgent-care center at 3800 W. Genesee St. in the town of Camillus.
The new location is just a half mile up the road from another WellNow clinic at 3504 W. Genesee St. in Camillus. The company calls that its Fairmount center.
When asked if WellNow was seeing enough demand for urgent-care service in that area to warrant a second location, the company replied in an email, “Knowing we are providing another safe, reliable place for the community to easily get COVID-19 testing is reason enough to open our center in Camillus. And we hope it will allow us to provide even greater support to the community as we bring rapid testing the greater western suburbs in the coming weeks.”
WellNow Urgent Care describes itself as “one of the country’s fastest-growing urgent-care providers.”
The new Camillus facility offers treatment for non-life-threatening injuries and illnesses seven days a week from 7 a.m. to 11 p.m. “with no appointment needed.”
The urgent-care center will also offer molecular (PCR) and blood antibody serology COVID-19 testing without the need for a referral or prescription.
“We’re proud to open our newest Camillus center and provide easier urgent-care access to those in the Syracuse area,” Dr. John Radford, president of WellNow Urgent Care, said in a statement. “This new location marks the next step in our long-standing commitment to communities in and around Central New York.”
The new 3,500-square-foot center provides “timely” service for ailments such as sprains, burns, colds, and allergies, while also providing on-site X-rays, lab testing and physicals. Patients are treated on a walk-in basis but may also visit WellNow.com to check-in online or view up-to-date wait times.
Individuals can also connect with a WellNow provider 24 hours a day, seven days a week using the company’s telehealth platform, the company noted.
WellNow Urgent Care also offers Central New York employers occupational-medicine services, including DOT/19A physicals and workers’-compensation assistance with respirator-fit exams and audiometry.
WellNow currently operates more than 40 locations across New York and Illinois, including local offices in Cicero, DeWitt, Fayetteville, and Clay, in addition to the two Camillus locations.
Contact Reinhardt at ereinhardt@cnybj.com

Halbritter says Oneida Nation casinos have seen “decent response” since reopening
VERONA, N.Y. — The Oneida Indian Nation’s leader says patrons have returned in modest numbers to its casinos since reopening in June as the organization continues pandemic protocols to prevent spread of the coronavirus. Ray Halbritter, Oneida Indian Nation representative and Nation Enterprises CEO, also contends the organization has a role as an “economic engine”
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
VERONA, N.Y. — The Oneida Indian Nation’s leader says patrons have returned in modest numbers to its casinos since reopening in June as the organization continues pandemic protocols to prevent spread of the coronavirus.
Ray Halbritter, Oneida Indian Nation representative and Nation Enterprises CEO, also contends the organization has a role as an “economic engine” in Central New York to keep its gaming facilities moving forward, noting that the Oneida Nation has invested millions in the region in recent years.
Operations in 2020
The Oneida Nation operates Turning Stone Resort Casino in Verona, Point Place Casino in the Bridgeport area of the town of Sullivan in Madison County, and Yellow Brick Road (YBR) Casino in Chittenango.
The facilities reopened June 10 after being shut down since March 16 to combat the spread of COVID-19.
“We’ve seen a decent response to our openings. I can’t tell you it’s overwhelming … but it’s allowed us to do reasonably well in our operations,” says Halbritter, who spoke with CNYBJ on Oct. 2.
The Oneida Indian Nation in May announced it had developed a reopening health and safety plan titled “Safer Together,” which adopts the “best practices” from gaming and hospitality venues throughout the world.
The Oneida Nation won’t offer concerts or shows in the showroom or event center until mass gatherings are permitted “without undue risk.”
The organization is also requiring face coverings for employees, guests, vendors, and the public — “wherever feasible” throughout our facilities.
It’s also requiring gloves for all employees who are working in direct contact with guests, including in all restaurants, at registration desks and on the gaming floors.
CNYBJ asked Halbritter what went through his mind in mid-March when it became apparent that the region would be dealing with the coronavirus pandemic.
“It was something that was, at first, hard to believe that we were facing an issue that could potentially close our businesses, which we just never would’ve imagined,” says Halbritter.
Health and safety of employees, customers, and patrons “drove all of our decision making … that was what we had to take care of,” he adds.
Before announcing plans to temporarily close its casinos, the Oneida Nation announced that all full-time employees of its assortment of enterprises would get two additional weeks of coronavirus-related paid time off “to help them deal with the unprecedented disruption.”
When asked what the Oneida Indian Nation is projecting for revenue generation during this pandemic-affected year, Halbritter notes that its operations were closed down for a quarter of the year and that the Oneida Nation was “impacted like everyone was impacted.”
“I’m not in a position to discuss any kind of numbers, but we’re doing our best and we’re thankful that we’re open and we’re going to continue to be open as long as circumstances allow us to keep the safety of the general public and our employees intact,” he added.
Recent capital projects
Over the last seven years, the Oneida Indian Nation has been active in development projects in Central New York. The activity has included capital projects totaling more than $325 million and creating more than 1,500 jobs, along with investing more than $1.1 billion in New York vendors, per an Oneida Indian Nation document detailing its activity.
The Hayner Hoyt Corporation of Syracuse handled all these capital projects, according to Halbritter.
The projects include the 2013 development of Exit 33 at Turning Stone, an entertainment and nightlife complex with several themed restaurants and cocktail lounges.
The construction of YBR Casino & Sports Book in Chittenango is a project that spanned both 2014 and 2015. It was aimed at “revitalizing” an underdeveloped shopping plaza, the Oneida Nation contends. YBR is short for Yellow Brick Road, named to coincide with Chittenango’s connection to the movie “The Wizard of Oz” as the birthplace of story author L. Frank Baum.
A few years later, the Oneida Nation announced the building of Point Place Casino in Bridgeport area of Sullivan along with the construction of three Maple Leaf Markets in Sherrill, Chittenango, and Sylvan Beach. Those projects occurred between 2017 and 2018.
When asked what prompted the Point Place Casino project, Halbritter says, “It was to bring gaming opportunity a little closer to a demographic up in that region. We took a look at the demographics and we thought that would be an opportunity for us that we thought was worthy of our investment.”
The projects also included Commons at Turning Stone in 2018, featuring four new boutiques with contemporary men’s and women’s apparel and jewelry.
In 2019, the Oneida Indian Nation also announced the 19,400-square-foot expansion at YBR Casino & Sports Book to include the Lanes, a six-lane luxury bowling center and Topgolf Swing Suite.
The Oneida Nation’s most-recent projects included construction of the Lake House at Sylvan Beach, its newest gaming and dining venue, which opened in July.
When asked about how the Oneida Indian Nation financed those projects, Halbritter said the organization has borrowed to help finance its projects with a “coalition” of lenders, although he wouldn’t name any specific bank that has been a lender.
“It works really well. It’s such a great relationship. The financial institutions do well. We do well,” he notes.
As for any significant projects that the Oneida Nation might be considering, Halbritter would only say, “We always have something in discussion, but it’s too early to discuss publicly.”
Contact Reinhardt at ereinhardt@cnybj.com

Onondaga County receives $7M sales tax payment; 2020 budget deficit is more than $22M
SYRACUSE, N.Y. — Onondaga County on Thursday received a sales-tax payment of more than $7 million, leaving the sales-tax deficit in the county’s 2020 budget

Apex Entertainment reopens for bowling, laser tag at Destiny USA
SYRACUSE, N.Y. — Apex Entertainment reopened at Destiny USA on Wednesday, Oct. 7 with 24 bowling lanes, laser tag, bumper cars, hologate and x-rider (virtual reality), along with a restaurant menu in its Pit Stop Tavern. However, its arcade remains closed under New York State guidelines, Destiny USA said in a news release announcing the
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
SYRACUSE, N.Y. — Apex Entertainment reopened at Destiny USA on Wednesday, Oct. 7 with 24 bowling lanes, laser tag, bumper cars, hologate and x-rider (virtual reality), along with a restaurant menu in its Pit Stop Tavern.
However, its arcade remains closed under New York State guidelines, Destiny USA said in a news release announcing the company’s reopening.
The venue occupies a 55,000-square-foot space on the third-floor Canyon area of the shopping and entertainment complex.
Apex Entertainment is headquartered in Marlborough, Massachusetts.
The Destiny USA release begins with the exclamation, “Bowling is back!” Gov. Andrew Cuomo on Aug. 14 announced that bowling alleys throughout New York state would be allowed to reopen on Aug. 17 with strict safety protocols in place. Bowling alleys are currently allowed to operate at a 50-percent maximum-occupancy limit, per the governor.
Apex Entertainment says its “primary focus has been and will remain” the safety of the community, its guests, and employees, Destiny USA said.
Apex Entertainment “ensures” the safety and sanitation of its venue through “mandated staff certifications.” The certifications include ServSafe food handlers; ServSafe takeout; TIPS alcohol certifications; allergen awareness training; CPR certification; and crowd-control certification.
On reopening day, Apex Entertainment offered its first 50 guests a company swag bag and a chance to win a $250 gift card, per Destiny USA.
Apex Entertainment’s hours of operation are: Wednesday and Thursday from 2-7 p.m., Friday: 2-8 p.m., Saturday: 12-8 p.m., and Sunday: 12-7 p.m. The venue is closed on Monday and Tuesday.
Apex Entertainment first opened for business in the spring of 2019.
Contact Reinhardt at ereinhardt@cnybj.com

Syracuse airport to temporarily relocate rental-car operators
SYRACUSE, N.Y. — The Syracuse Regional Airport Authority (SRAA) on Thursday announced that all rental-car operations at Syracuse Hancock International Airport (SYR) will be temporarily

TCGplayer plans more hiring in year ahead; adds Seamless co-founder to company board
SYRACUSE, N.Y. — TCGplayer, an online technology platform for the collectibles industry, says plans to expand into new collectible lines of business and will hire more than 100 new full-time employees over the next year. “Over the next 12 months, TCGplayer anticipates expanding beyond hobby gaming collectibles to areas like sports cards, board games, comic
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
SYRACUSE, N.Y. — TCGplayer, an online technology platform for the collectibles industry, says plans to expand into new collectible lines of business and will hire more than 100 new full-time employees over the next year.
“Over the next 12 months, TCGplayer anticipates expanding beyond hobby gaming collectibles to areas like sports cards, board games, comic books, and role-playing games,” Chedy Hampson, founder and CEO of TCGplayer, tells CNYBJ.
TCGplayer is headquartered at 440 S. Warren St. in downtown Syracuse.
Besides its hiring plans, TCGplayer also announced that it has appointed Paul Appelbaum, a founder and former president of GrubHub Seamless, to the company’s board of directors.
Seamless, a food-delivery service, is part of the GrubHub portfolio of brands.
Following the firm’s plans for hiring, TCGplayer will employ about 350 people across the U.S., with a majority located at the firm’s headquarters.
The company is already recruiting for about 50 of these roles, which includes its first-ever chief marketing officer, per a Sept. 14 company news release.
Appelbaum is an experienced operator, investor, and advisor, and currently serves as a principal of Rock Ventures LLC, an early-stage investment firm focused on marketplaces and foodtech. He’s also a director of Slice, a technology platform “powering local pizzerias’ transformation for the digital age.”
“We are rapidly growing and excited to add talented people across our organization, with a focus on roles in engineering, marketing and fulfillment support,” Hampson says. “Having built the most dynamic and compelling marketplace for collectible card games in the U.S., we are excited to bring our innovative technologies and customer-focused approach to a great portion of the $25 billion global collectible hobby market. In support of TCGplayer’s expansion plans, we are looking for talented individuals who will help us further improve and advance our platform for the collectibles industry.”
Hampson also explains the importance of the addition of Appelbaum to the TCGplayer board of directors.
“Paul brings more than 20 years of experience as an investor and developer of technology companies to TCGplayer, and we are confident he will be a valuable addition to our boardroom as we continue to execute TCGplayer’s plan of building the leading online marketplace for the collectible world,” says Hampson.
“I am delighted to join the TCGplayer board at this exciting moment in the company’s history,” Appelbaum said. “I was drawn to the company because of its inspiring leadership, collaborative culture and innovative technology. I look forward to helping TCGplayer continue to reach its potential as it defines the future of the collectibles industry.”
Contact Reinhardt at ereinhardt@cnybj.com

Tioga Downs implements plan to keep patrons safe during pandemic
NICHOLS, N.Y. — Tioga Downs Casino Resort has released the details of its “We’re a Safe Bet!” health and safety plan designed to protect the well-being of both customers and employees. The casino resort was among the state-approved casinos that reopened Sept. 9 with its hotel facility reopening on Sept. 11. The facilities reopened with
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
NICHOLS, N.Y. — Tioga Downs Casino Resort has released the details of its “We’re a Safe Bet!” health and safety plan designed to protect the well-being of both customers and employees.
The casino resort was among the state-approved casinos that reopened Sept. 9 with its hotel facility reopening on Sept. 11. The facilities reopened with a 25-percent occupancy limit.
Gov. Andrew Cuomo provided the guidance for the state-approved casinos to reopen the previous week.
Along with standard social-distancing procedures, Tioga Downs Casino Resort says it has been working with health-care experts and medical-grade cleaning professionals to develop the “We’re a Safe Bet!” plan. It includes protocols and regulations that it contends “go above and beyond” state-mandated requirements to ensure that patrons at the venue can return “safely and responsibly.”
Pandemic safety plan
Under the plan, all employees and guests will have their temperatures checked before entering the property and will be required to wear a mask at all times.
In addition, all employees have to pass a COVID-19 antibody test or COVID-19 viral test before returning to work.
All employees received training from the regional safety & risk officer on COVID-19 safety and sanitation protocols.
Tioga Downs also installed an air-plasma generator and ultraviolet duct system to “constantly purify air and reduce microorganisms and pollutants by more than 99 percent across the facility,” per its news release.
Air filters have been upgraded to MERV-13 in accordance with state-government guidance.
In addition, 15 medical-grade air-purification units have been placed throughout the facility, which produce 99.99 percent aggregate removal of particles down to 0.007 microns.
Tioga Downs says it has also put a “specially trained safety ambassadors” team in place to “ensure compliance and to properly clean and disinfect all areas.”
Tioga Downs operations
Tioga Downs announced that “initially,” the casino will operate about 350 slots while the poker room, tables games, and simulcast will remain closed until further notice.
The FanDuel Sportsbook, Coasters Sports Bar, Java G’s Café, and P.J. Clarke’s Restaurant also opened at Tioga Downs and will operate under New York State guidelines.
Contact Reinhardt at ereinhardt@cnybj.com
Commercial gaming revenue continued to rebound nationally in August
Revenue still down sharply from a year ago amid pandemic Commercial gaming revenue (CGR) continued to bounce back nationally in August as more casinos reopened from coronavirus closures, but still remained well below year-ago levels, according to a recent report. August marked the fourth straight month of recovery for the commercial gaming industry following April’s
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
Revenue still down sharply from a year ago amid pandemic
Commercial gaming revenue (CGR) continued to bounce back nationally in August as more casinos reopened from coronavirus closures, but still remained well below year-ago levels, according to a recent report.
August marked the fourth straight month of recovery for the commercial gaming industry following April’s historic low-point, the American Gaming Association (AGA) said. Gaming revenue rose 5.6 percent from July to $3 billion in August, “showing evidence of gaming’s continued return.”
However, the AGA says, “The path to a full recovery is still long, with August 2020 down 19.7 percent compared to 2019, as slot and table game GGR remain in the red.”
Year to date, commercial gaming revenue totaled $17.54 billion, down more than 39 percent from year-ago levels.
Like all tourism and hospitality-related industries, casinos have been hurt by pandemic-related shutdowns and then by restrictions after opening. Those include limits on how many people can enter the casino, the continued closure of certain casino games like table games, as well as the shuttering of some non-gaming venues at casinos.
A state-by-state look at gaming revenue finds some states doing well, with Ohio, Pennsylvania, and Mississippi generating year-over-year revenue gains in August. Other states, like Florida, Michigan, Rhode Island, and New York had massive declines in gaming revenue in the month compared to a year ago.
New York posted no CGR in August, as its four state-licensed casinos didn’t reopen until September. Native American-operated casinos in the state opened earlier, but those facilities’ numbers aren’t included in the data.
Contact CNYBJ at news@cnybj.com

MVCC board of trustees appoints new chair, vice chair
UTICA, N.Y. — The Mohawk Valley Community College (MVCC) board of trustees has appointed Anthony J. Colón as board chair and Dr. Frank Dubeck, Jr., as board vice chair, effective Oct. 1. Colón is serving his 12th year on the board of trustees since his Oneida County appointment in 2008. He previously served as vice
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
UTICA, N.Y. — The Mohawk Valley Community College (MVCC) board of trustees has appointed Anthony J. Colón as board chair and Dr. Frank Dubeck, Jr., as board vice chair, effective Oct. 1.
Colón is serving his 12th year on the board of trustees since his Oneida County appointment in 2008. He previously served as vice chair from 2018 until Sept. 30 of this year.
Colón worked for California–based Mitchell International for 10 years as a senior account executive and director of Latin American sales and marketing. Since 1999, Colón has provided bilingual services to a variety of organizations including the federal and New York court systems. He also is contracted to provide family-support services through the Integrated Community Alternatives Network (ICAN).
Colón currently holds leadership positions within the New York State and (national) Association of Community College Trustees (ACCT). He was the 2015 winner of the New York Community College Trustees Marvin A. Rapp Award for distinguished trustee service. He recently was elected 2021 Chair of the ACCT Diversity, Equity, and Inclusion Committee, which provides leadership for the involvement of historically underrepresented diverse populations within the governance activities of the board.
Dubeck was appointed to the MVCC board of trustees in 2015 by Gov. Andrew Cuomo. He is medical director for Change Healthcare in King of Prussia, Pennsylvania, a position in which he provides clinical support for the development and maintenance of various software solutions for the health-care industry. He previously worked as chief medical officer, VP of medical policy, and regional VP of the Utica Region at Excellus BlueCross BlueShield.
Prior to Excellus, Dubeck was the executive VP at Summerhill Co. in Sherburne, a physician services company, and served as a general internist at Slocum Dickson Medical Group in New Hartford, for 12 years.
Mohawk Valley Community College, established in 1946, has campuses in Utica and Rome and has 6,000 full-time and part-time students.
Broome County hotels continued business bounceback in August
BINGHAMTON, N.Y. — Hotels in Broome County continued to see a small pickup in guests in August compared to the past few months, but occupancy was still down sharply from a year earlier as the coronavirus pandemic continues to suppress travel and hospitality, according to a recent report. The hotel occupancy rate (rooms sold as
Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.
Click here to purchase a paywall bypass link for this article.
BINGHAMTON, N.Y. — Hotels in Broome County continued to see a small pickup in guests in August compared to the past few months, but occupancy was still down sharply from a year earlier as the coronavirus pandemic continues to suppress travel and hospitality, according to a recent report.
The hotel occupancy rate (rooms sold as a percentage of rooms available) in the county rose to 46.2 percent in August from 38.1 percent in July, 34.1 percent in June, and 27.3 percent in May, but was down 39.3 percent from August 2019 occupancy levels. That’s according to STR, a Tennessee–based hotel market data and analytics company.
Broome County’s revenue per available room (RevPar), a key industry gauge that measures how much money hotels are bringing in per available room, improved to $37.36 in August from $28.97 in July, $24.93 in June, and $19.23 in May. However, RevPar was down 52 percent from a year before.
Average daily rate (or ADR), which represents the average rental rate for a sold room, was $80.94 in August, an improvement from $76.07 in July, $73.17 in June, and $70.39 in May, but still down nearly 21 percent from a year ago.
Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.