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Survey finds growing issues facing internal-audit profession due to COVID-19
A few survey published by accounting and advisory firm Frazier & Deeter reveals that many internal audit teams are expanding their scope while reducing their resources as they help their organizations monitor risk in an era of unprecedented risk escalation amid the pandemic. Atlanta-based Frazier & Deeter, which says it’s one of the nation’s largest accounting and […]
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A few survey published by accounting and advisory firm Frazier & Deeter reveals that many internal audit teams are expanding their scope while reducing their resources as they help their organizations monitor risk in an era of unprecedented risk escalation amid the pandemic.
Atlanta-based Frazier & Deeter, which says it’s one of the nation’s largest accounting and advisory firms, conducted the survey in late May and early June to provide insight regarding the impact of the COVID-19 pandemic on the internal-audit profession. The survey expands on survey results that were published by the Institute of Internal Auditors (https://dl.theiia.org/AECPublic/COVID-19-Quick-Poll-Results-April-17-2020.pdf) in late April.
The key findings of the new survey include:
• 75 percent of organizations cited “negative” or “extremely negative” financial impact of COVID-19. Respondents in the hospitality/gaming, retail/restaurant, transportation, and manufacturing/distribution industries were most likely to report a negative effect.
• In response to changes in risk profiles, nearly 90 percent of organizations had modified their audit plan, often adding new audits while reducing the scope of other audits.
• The most common areas of increased focus were IT/cybersecurity and business continuity.
• 45 percent had redeployed internal-audit staff to address needs, including COVID-19 relief, loan compliance, and business continuity.
• 26 percent had reduced resources, either through a furlough, a layoff, or reduction in the budget for outsourced resources. This trend had increased since April when only 21 percent had reduced resources.
“Internal Audit teams are facing a perfect storm this year. The need to understand and manage risk has never been greater, but competing priorities and resource reductions have stretched internal audit teams very thin,” Sabrina Serafin, national practice leader of Frazier & Deeter’s process, risk & governance practice, said in a statement.
The survey reflects the responses of 125 internal-audit professionals from 22 states and a wide range of industries and company sizes. The top industries represented included banking/financial services (24 percent), technology (14 percent), hospitality/gaming (12 percent), and manufacturing/distribution (12 percent). Respondents were relatively senior, with 42 percent either chief audit executive or vice president. sixty two percent of respondents represented publicly traded companies.
Oneida County hotels continued business rebound in June
UTICA — Oneida County hotels continued to get a little busier in June compared to May and April, but occupancy levels were still well off from a year ago as the continuing coronavirus pandemic stalled business, travel, and leisure. The hotel occupancy rate (rooms sold as a percentage of rooms available) in the county bounced
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UTICA — Oneida County hotels continued to get a little busier in June compared to May and April, but occupancy levels were still well off from a year ago as the continuing coronavirus pandemic stalled business, travel, and leisure.
The hotel occupancy rate (rooms sold as a percentage of rooms available) in the county bounced up to 41.3 percent in June, from 29.2 percent in May and 24.5 percent occupancy in April, according to STR, a Tennessee–based hotel market data and analytics company. Still, occupancy was down 37.5 percent from June 2019 levels, suppressed by the COVID-19 crisis.
Oneida County’s revenue per available room (RevPar), a key industry gauge that measures how much money hotels are bringing in per available room, was $39.42 in June, up substantially from $24.61 in May and $20.08 in April. However, RevPar was down more than 48 percent from a year prior.
Average daily rate (or ADR), which represents the average rental rate for a sold room, was $95.45 in June, an improvement from $84.36 in May and $81.89 in April, but off 17 percent from June 2019.
Legal Aid Society of Mid-New York launches online application system
The Legal Aid Society of Mid-New York, Inc. (LASMNY) announced it has launched a new online application system open to residents of 13 counties across Central New York. This online prescreening system will give clients a “new way” to provide personal information about their civil legal matters, LASMNY says. LASMNY provides free civil legal information,
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The Legal Aid Society of Mid-New York, Inc. (LASMNY) announced it has launched a new online application system open to residents of 13 counties across Central New York.
This online prescreening system will give clients a “new way” to provide personal information about their civil legal matters, LASMNY says.
LASMNY provides free civil legal information, advice, and representation to people who cannot afford a lawyer. It has offices in Syracuse, Utica, Binghamton, Watertown, Oswego, Oneonta, Cooperstown, and New Paltz.
The nonprofit sees the new system as a way to “evolve to meet the needs” of its clients as the region deals with the spread of COVID-19 and its economic impact.
Through the online application, members of the community answer questions that allow LASMNY staff to prescreen an individual’s civil legal situation. After application submission, a paralegal will then contact the individual to gather additional information and determine the best course of action.
The online intake system is a “necessity in these unprecedented times,” according to Paul Lupia, executive director of LASMNY.
“The COVID-19 pandemic created a civil legal crisis. Domestic violence and sexual assault are both on the rise. Many people have lost their jobs, their homes are in jeopardy, or they are coming close to bankruptcy,” Lupia said in a statement. “Creating an online application process was crucial because we need to provide our clients with another way to safely disclose their civil legal issues remotely. We already have a successful HelpLine that has remained active during the pandemic. This new online application will make it easier for those in our community to utilize our services.”
The counties eligible for the new intake system are Jefferson, Lewis, Oswego, Oneida, Onondaga, Cayuga, Madison, Herkimer, Cortland, Chenango, Otsego, Broome, and Delaware Counties.
The new system will connect residents of these counties with LASMNY “like never before,” Christina Reilly, LASMNY’s managing attorney, said.
“The new website and online application process will have a transformational effect on LASMNY and the communities we serve,” Reilly said. “Individuals use our website to find answers to common civil legal questions. If they are seeking additional information or representation, they can apply online and get a prompt response from a paralegal.”
Five Reasons that Company Leaders Resist Needed Change
Even during this coronavirus crisis The thought of change can be scary, even more so during the type of crisis we are experiencing now with the COVID-19 pandemic. Although some business leaders are already implementing change in response to the challenging economic and operational landscape, many others are not. Sometimes the writing is on the wall and
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Even during this coronavirus crisis
The thought of change can be scary, even more so during the type of crisis we are experiencing now with the COVID-19 pandemic. Although some business leaders are already implementing change in response to the challenging economic and operational landscape, many others are not.
Sometimes the writing is on the wall and organizations are triggered to change. In fact, members of the organization often are keenly aware that something needs to be done. However, despite that, management does not act, and the cost of inertia can be high.
Here are five reasons why leaders resist change and, as a consequence, struggle to move their company forward.
• They confuse important versus urgent. Leaders sometimes confuse the terms important and urgent. Important issues are those that do not necessarily have an explicit deadline, like urgent issues, but can effectively have some impact, large or small, on a business. The confusion sets in when owners and managers spend too much time putting out fires rather than planning. For example, the company may know that it is important to upgrade its operations. But it doesn’t become urgent until later on when the company looks at the output of its competitors that have completed transformation projects and have become a lot more cost-competitive.
• They lack courage/leadership abilities. Successfully initiating and executing a change process involves numerous leadership skills. It can be intimidating taking on such a challenge that, to some leaders, may seem like moving a mountain. Others are better prepared to take risks, confront reality, envision a better way, make plans, and then act on those plans to lead a change.
• They misalign the incentives. The incentive to change or transform organizations can be misaligned with the incentives of people who are in charge of leading those transformations. Misalignment of personal incentives can cause us not to act, even when we know it’s the best thing for the company. When we are in line for a promotion and higher pay, we certainly don’t want to take on risks that can potentially work against us.
• They lack support and/or resources. Not being afforded the requisite tools or the consensus for necessary transformation can leave a leader feeling powerless. This is a set of obstacles that many leaders run into. The powerlessness can come from the lack of company means, organizational backing, human capital, and resources to support the cost of a transformation. After a while, they run out of energy, or time, to make the case.
• They lack a method. It’s not uncommon for leaders to know the difference between where their company is and where it could be, but they don’t know how to proceed. In such situations, leaders often freeze up and put off the impending need to change, or they approach it through trial and error. Having a methodology is beneficial when taking on such an effort. Some leaders take the time and effort to learn what needs to be done, while others bring in experienced people to provide a method for leading a smooth and successful transformation.
Leaders must understand that there will never be a perfect time for change, but also that often the right change only happens if they force the issue.
Edwin Bosso (www.myrtlegroup.com) is founder/CEO of Myrtle Consulting Group and author of “6,000 Dreams: The Leader’s Guide To A Successful Business Transformation Journey,” published by ForbesBooks.
Mackenzie Hughes announces the addition of two attorneys
SYRACUSE — Syracuse–based law firm Mackenzie Hughes LLP on July 27 announced it has added two new lawyers, Joseph Farrell and Brandan Ray, to the firm. About Farrell Farrell has joined the law firm as a partner in its litigation department and will concentrate his legal practice on medical-malpractice defense. Farrell has been practicing law
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SYRACUSE — Syracuse–based law firm Mackenzie Hughes LLP on July 27 announced it has added two new lawyers, Joseph Farrell and Brandan Ray, to the firm.
About Farrell
Farrell has joined the law firm as a partner in its litigation department and will concentrate his legal practice on medical-malpractice defense.
Farrell has been practicing law for more than 10 years. He has defended physicians, midlevel providers, and facilities in medical-malpractice actions, per an email the firm sent to clients.
He has also represented medical providers in matters involving the New York State Office of Professional Medical Conduct and the New York State Office of Professional Development.
Farrell earned his law degree from the Syracuse University College of Law and is a member of New York Bar Association and Onondaga County Bar Association.
About Ray
Ray has joined Mackenzie Hughes as an associate in the firm’s business department.
His practice primarily focuses on business formation and governance, private investment transactions, and intellectual property.
Ray has written an article for the Mackenzie Hughes blog on a recent U.S. Supreme Court decision which will have “broad application” for federal trademark registration, the firm said.
Ray received his law degree from Boston University School of Law and his bachelor’s degree from Boston College. He is a member of the New York State Bar Association, as well as the Massachusetts Bar Association.
Oswego Health names Avery board chair and Alberts vice chair
OSWEGO — Oswego Health announced that its board of directors recently elected Atom Avery as the new board chair and Ed Alberts as the new vice chair. Both Avery and Alberts will serve two-year terms through June 30, 2022. Avery, who previously served as the board vice chair, replaces Ellen Holst as the board chair,
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OSWEGO — Oswego Health announced that its board of directors recently elected Atom Avery as the new board chair and Ed Alberts as the new vice chair.
Both Avery and Alberts will serve two-year terms through June 30, 2022.
Avery, who previously served as the board vice chair, replaces Ellen Holst as the board chair, Jamie Leszczynski, senior director of communications at Oswego Health, tells CNYBJ in an email.
About Avery
Oswego Health describes Avery as a business manager, developer, and entrepreneur. Avery oversees the day-to-day operations and management of Avery Rental Properties, LLC; Beacon Hotel; 5 Points Wine & Liquor; and The Gardens by Morning Star, all in Oswego; The Maples Assisted-Living Facility in Fulton; and his newest project, the Litatro building in Oswego.
In addition to serving as the new board chair for Oswego Health, Avery is on the board of directors for Oswego County Federal Credit Union.
He resides in the city of Oswego with his wife, Falecia, and their three children.
About Alberts
Oswego Health describes Alberts as a “proven entrepreneur with [more than] 20 years of health and wellness business expertise.”
Alberts currently owns five businesses with several locations throughout Central New York and the greater New York City area. They include Rehab Resources of Oswego; Little Lukes Preschool and Childcare Center, which has locations throughout the region; WIRED Telcom of Oswego; and RELAX The Spa in Victor.
In addition to serving as vice chair of the Oswego Health board of directors, Alberts also serves on the Oswego Health Foundation board as vice chair.
Northland president named chair of NYS Telecom Association
Jim McCarthy, president of Northland Communications, was recently named board chair of the New York State Telecommunications Association (NYSTA). McCarthy, who has been a member of the NYSTA board since 2011, will serve a two-year term leading the association and representing telecommunications and broadband providers across the state. Based in Albany, NYSTA represents the New
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Jim McCarthy, president of Northland Communications, was recently named board chair of the New York State Telecommunications Association (NYSTA).
McCarthy, who has been a member of the NYSTA board since 2011, will serve a two-year term leading the association and representing telecommunications and broadband providers across the state.
Based in Albany, NYSTA represents the New York telecom industry before federal and state lawmakers and regulatory agencies. Throughout the coronavirus pandemic, the NYSTA board of directors has focused on assisting member companies through education, legislative advocacy, and assisting with reopening process.
“The recent challenges created by COVID-19 clearly show that we must make robust, high speed broadband services available to all New Yorkers,” McCarthy said in a news release. “The state needs to adopt policies that provide adequate incentives for investment in telecommunications infrastructure, especially to ensure continued deployment of advanced broadband technologies, including in rural areas of New York.”
As board chair, McCarthy says he plans to advocate for the needs of incumbent local exchange carriers (ILECs) throughout New York state and bring awareness as to what NYSTA members have done to bridge the broadband gap.
“Jim has brought a unique perspective to the NYSTA organization, having successfully led a company serving rural New Yorkers in Oneida County as well as a large regional telecommunications company,” said Robert Puckett, president of NYSTA. “His experience will be an asset in his role as NYSTA’s Chairman.”
In addition to Northland Communications, McCarthy serves as president of Northland’s sister company, Oneida County Rural Telephone (OCRT), which continues expanding its broadband coverage to underserved areas of the state. Last year, the company completed a 140-mile fiber-network expansion project as part of the “New NY Broadband Program,” reaching upwards of 1,600 households.
Members of NYSTA include large international communications companies such as Verizon, CentruryLink, Windstream, and Consolidated Communications, as well as rural providers such as OCRT.
With offices in Holland Patent and Syracuse Northland Communications offers voice, data, and equipment services to businesses over its fiber-optic network. Northland has been in business for 115 years.
IRS Liberalizes Rules for 2020 Mid-Year Reductions in Safe-Harbor Contributions
However, affected plan sponsors may need to act fast In Notice 2020-52, the Internal Revenue Service (IRS) liberalized certain limitations on a plan sponsor’s ability to reduce or suspend contributions to the sponsor’s safe harbor 401(k) or 403(b) plan. The relief is limited, however, to amendments adopted between March 13 and Aug. 31, 2020. The
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However, affected plan sponsors may need to act fast
In Notice 2020-52, the Internal Revenue Service (IRS) liberalized certain limitations on a plan sponsor’s ability to reduce or suspend contributions to the sponsor’s safe harbor 401(k) or 403(b) plan. The relief is limited, however, to amendments adopted between March 13 and Aug. 31, 2020. The temporary relief is being provided “[d]ue to the unprecedented nature of the COVID-19 pandemic . . . .”
Without the relief provided in Notice 2020-52, sponsors of safe-harbor plans generally may reduce the sponsor’s non-elective or matching safe-harbor contributions during a plan year only if, among other requirements, the plan sponsor expressly reserved the right to do so in the safe-harbor notice that the sponsor distributed to eligible employees prior to the start of the current plan year, or the plan sponsor is operating at an economic loss during the current year. When otherwise permitted, a reduction in safe-harbor contributions can be effective no earlier than the later of the date the amendment is adopted or 30 days after eligible employees are provided with a detailed supplemental notice that describes the effects of the amendment, the procedures eligible employees must follow to change their own contributions, and other related information. Also, if a permitted mid-year amendment is adopted and implemented, ADP (Actual Deferral Percentage) and ACP (Actual Contribution Percentage) testing, as applicable, must be performed under the current-year testing method and each applicable test must be satisfied for the entire plan year. (Plans intended to satisfy the requirements of Internal Revenue Code section 403(b) are not subject to ADP testing.)
Notice 2020-52 provides temporary relief regarding the circumstances under which safe-harbor contributions can be reduced or suspended mid-year. Specifically, the plan sponsor may reduce or suspend safe-harbor contributions mid-year (in 2020) even if the sponsor did not reserve the right to do so in the original safe-harbor notice and even if the sponsor is not operating at an economic loss.
This temporary relief is conditioned upon the plan sponsor’s adoption of an appropriate plan amendment between March 13 and Aug. 31, 2020. Further, with respect to nonelective safe-harbor contributions, the amendment must be adopted on or before the date the reduction or suspension will be effective and notice of the reduction or suspension must be provided to eligible employees no later than Aug. 31, 2020. Regarding safe-harbor matching contributions, notice of the reduction or suspension must be provided to eligible employees at least 30 days before the reduction or suspension will be effective. Full-year ADP and ACP testing will apply, as noted above.
Stephen C. Daley is a member (partner) of Syracuse-based Bond, Schoeneck & King PLLC. He is chair of the firm’s employee benefits and executive compensation practice. Contact Daley at sdaley@bsk.com
Five Signs a Company’s Leader is a Brilliant Jerk
Some business leaders who are bright and hard-working also can be extremely demanding and difficult for which to work. In fact, such a leader’s behavior and its negative impact on others may reach the point where the business becomes dysfunctional. A boss who is both bright and abrasive has many characteristics, and the draining combination
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Some business leaders who are bright and hard-working also can be extremely demanding and difficult for which to work. In fact, such a leader’s behavior and its negative impact on others may reach the point where the business becomes dysfunctional.
A boss who is both bright and abrasive has many characteristics, and the draining combination of them can lead to running more people off than running a long-term successful business.
A brilliant but abrasive leader is extremely talented but is driven to gain recognition above all else. They are exceptionally intelligent, but they use that intelligence for their own professional benefit rather than in the best interest of the company.
Moreover, they are blinded to the costs their behavior has for individuals, teams, and the organization as a whole. They can destroy people’s self-confidence and inflict serious, lasting damage on their company. This toxic environment erodes morale and causes turnover to spike.
Here are five characteristics of bright but abrasive leaders:
They lack empathy. These leaders have a blind spot — their understanding of other people’s emotions. Leaders of this type are not naturally tuned in to what others are thinking and feeling. Their focus is on goals and outcomes rather than on people.
They are volatile and manipulative. Nobody is comfortable with a leader who could explode at any second or sabotages them. They are verbally abusive, flying into screaming rages and even physically threatening coworkers. Their underlying anxiety often translates into explosive and uncontrolled emotional outbursts. They micromanage an employee to an extent that makes work impossible. More subtly, abrasive leaders undermine employees by creating conflict, withholding critical resources, and waging a kind of psychological warfare against those they perceive as a threat.
Many are perfectionists. While being a driven leader is an admirable quality, some go too far when rarely taking the foot off the accelerator and running over employees in the process. This often comes in the form of setting unrealistic standards and changing deadlines without much notice or reason.
They are never satisfied with their own work and continually push themselves to work harder. Abrasive leaders are intensely motivated to gain recognition through outstanding results, and they expect no less of the people around them. They can be very hard on their employees. They put constant pressure on their direct reports and offer little to no recognition.
Struggle to maintain good relationships. Not good at reading others’ emotions, abrasive leaders find it hard to maintain positive interpersonal relationships. They hurt people without intending to do so. Some abrasive leaders are good at identifying people’s weaknesses, but they use this skill to satisfy their drive toward perfectionism and, by doing so, harm people. They place enormous focus on results, but they fail to see that to increase results, they need to engage autonomous, thinking, creative people who are not submissive to their leader’s every request.
Have a fear of failure. Abrasive leaders are often defensive and on high alert for challenges to their leadership. They feel personally threatened by their direct reports’ failures. To protect themselves, they feel a strong need to control their environment. A perceived threat to their professional reputation or self-image will send brilliant but abrasive jerks into attack mode immediately.
Abrasive leaders can be incredibly charismatic, especially to clients. Due to their razor-sharp intelligence, they have strong powers of persuasion. But they also create a culture of fear that robs employees of their voice and deadens creativity.
Katrina Burrus (www.ExcellentExecutiveCoaching.com) is author of “Managing Brilliant Jerks: How Organizations and Coaches Can Transform Difficult Leaders into Powerful Visionaries” and founder of MKB Conseil & Coaching and Excellent Executive Coaching, LLC.
Cuomo has Bigger Problems than How ‘Substantive’ Chicken Wings Are
Government overreach has been a hallmark of Gov. Andrew Cuomo’s time in office, but his recent dictates surrounding forced-food purchases at bars have crossed a new line. Surely, the governor has more pressing things to address than debate the merits of chicken wings. For example, the state budget was ravaged by the COVID-19 pandemic, virus-related
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Government overreach has been a hallmark of Gov. Andrew Cuomo’s time in office, but his recent dictates surrounding forced-food purchases at bars have crossed a new line. Surely, the governor has more pressing things to address than debate the merits of chicken wings. For example, the state budget was ravaged by the COVID-19 pandemic, virus-related nursing home deaths remain unanswered, outmigration continues to decimate New York’s population, and small-business owners are reeling from a lack of customers.
In a bizarre attempt to further control every facet of the state, Cuomo recently mandated food must be purchased with all alcohol orders in bars as a means of inhibiting patrons’ movements and limiting socializing for too long. After frustrated bar owners began offering inexpensive, lighter-fare food options, Cuomo rebuffed their workarounds and ordered “substantial” foods be purchased with each alcohol order.
This makes little sense for several reasons. First, if the aim is to keep patrons at their tables to ensure proper social-distancing guidelines are followed, what does it matter what they are eating? What people don’t need is the governor dictating dietary guidelines.
Owning a small business, especially a restaurant or tavern, is challenging enough. On top of that, add the fallout of the pandemic and the state’s already-prohibitive taxes and regulations. Now, in addition to all that, the governor is adding ridiculous guidelines likely to drive even more customers away. Businesses cannot survive in this climate much longer, and the governor’s rulemaking is exacerbating an already bad situation.
We are well past the pandemic’s state of emergency, yet Cuomo refuses to give up his unilateral control. Even worse, his orders are becoming more restrictive and increasingly ridiculous — we’re talking about chicken wings afterall. It is now time for an equal partnership with the state legislature.
William (Will) A. Barclay, Republican, is the New York Assembly Minority Leader and represents the 120th New York Assembly District, which encompasses most of Oswego County, including the cities of Oswego and Fulton, as well as the town of Lysander in Onondaga County and town of Ellisburg in Jefferson County. Contact Barclay at barclaw@assembly.state.ny.us or (315) 598-5185.
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