Healthcare Administrative Associate at Research & Marketing Strategies, Inc. (RMS)

RMS is hiring a highly-organized and proactive team member to support our healthcare operations’ day-to-day processes. The individual in this position is responsible for providing general administrative and clerical support related to CAHPS® Survey Operations. The position requires that the individual be fully competent with general administrative processes and knowledge working with the suite of software programs included with Microsoft Office 365. The specific work will involve preparation of mailings, managing data entry into our internal survey software program, strong proficiency in Microsoft® Excel and Microsoft® Word, as well as conducting and documenting the outcomes from various quality audits. This position requires collaboration with other members of the organization to address existing client needs, as well as new client demands, while also requiring that the individual be fully competent with the CAHPS survey processes for product lines for which RMS is approved.

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