Doyle Security Systems, Inc. isn’t abandoning the Syracuse area, even though two recent acquisitions mean it will no longer be using its Central New York location to serve clients in the Albany region. In fact, the company wants to grow in Syracuse through acquisitions or hiring, according to Kevin Stone, Doyle’s executive vice president and […]
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Doyle Security Systems, Inc. isn’t abandoning the Syracuse area, even though two recent acquisitions mean it will no longer be using its Central New York location to serve clients in the Albany region.
In fact, the company wants to grow in Syracuse through acquisitions or hiring, according to Kevin Stone, Doyle’s executive vice president and COO.
Doyle Security Systems, which is based near Rochester in the town of Hen-rietta, acquired two Albany–area firms on May 4 in a pair of stock sales. The firms are JMS Alarms, which was headquartered across the Hudson River from Albany in the city of Rensselaer, and LPE Security & Fire Alarm Systems, which had been based outside Saratoga Springs.
The companies did not disclose the financial terms of either deal. Doyle Security Systems used Davis Mergers & Acquisitions Group Inc. of Long Grove, Ill. and Profitability Consultants Inc. from outside of Buffalo as consultants in the transactions, Stone says.
The two acquisitions add a total of 10 employees to Doyle Security Systems’ work force, which had previously numbered about 100 people, according to Stone. It also gives the firm a physical location in the Albany area, where it previously did not have one, he says.
Doyle Security Systems will now base its Capital Region operations in 2,500 square feet of leased space at 9 Washington St. in Rensselaer, Stone says. The firm will use that space, which had been JMS Alarms’ headquarters, to consolidate the operations of JMS Alarms and LPE, he adds.
The physical location in Rensselaer means Doyle Security Systems will not have to serve its Albany–area customers from its Central New York office, according to Stone. The company had been covering the Capital Region from its office in the Syracuse area.
That office is located in 2,500 square feet of leased space in Suite 1 at 24 Corporate Circle in DeWitt. It has nine employees.
Serving the Albany area is going to be a bigger task after the acquisition. Doyle Security Systems added thousands of customers in the Capital Region when it acquired JMS Alarms and LPE Security.
“We had a couple hundred accounts down there already,” Stone says. “And we acquired approximately 2,000 accounts.”
Doyle Security Systems will keep the former owner of LPE, Edward Stano, as its regional manager for the Albany area. JMS Alarms’ former owner, Michael Stewart, is assisting with his company’s transition and also has the option of working with Doyle Security Systems in the future.
“He might stick around as a consultant,” Stone says. “He’s leaning toward retirement, but that’s up to him.”
Central New York plans
Doyle Security Systems wants to expand in all of its current markets, according to Stone. They include Albany, Buffalo, Rochester, Erie, Pa., — and Syracuse.
“We’re aggressively looking to grow in all of the markets that we’re in,” Stone says. “First and foremost, we’ll continue to look for acquisitions. And Syracuse is on the top of our list.”
The security firm will also consider growing organically by directly hiring more employees, according to Stone, who did not share specific hiring projections. It currently has more than 2,000 clients in the Syracuse region, he adds.
Company background
Doyle Security Systems is headquartered in an 18,000-square-foot building it owns in Henrietta. It has a total of 31,000 clients.
In 2011, the firm generated just over $12 million in revenue, Stone says. It averages 8 percent annual revenue growth, but the Albany acquisitions should help push growth up to 10 percent in 2012, he adds.
The company provides residential and commercial security alarms and closed-circuit television. It also provides medical monitoring services.
The security side of the business is becoming more interactive for customers thanks to new technologies, according to Stone.
“Everybody has iPads and iPhones and BlackBerries,” he says. “We’re finding ways to integrate those technologies so that you can monitor your alarm system from your hand, control your thermostat, and control your lighting.
“Closed-circuit television is also becoming very popular,” Stone continues. “Residentially, we’re installing a lot of cameras in the home that people can look at on their smartphones.”
Medical monitoring is a source of rapid growth, Stone says. Doyle Security Systems’ medical-monitoring division, launched a little more than five years ago, already generates about 15 percent of its annual revenue, he adds.
The medical-monitoring side of the business includes personal medical alarms and medication dispensers. A personal medical alarm allows an older adult who lives independently to call for help by pushing a button. A medication dispenser is a piece of equipment that disperses medicine at preset intervals and can contact a Doyle Security Systems employee if the medication is not taken in a timely manner.
“That is much cheaper than the alternative, which is to send a nurse to distribute medication on a regular basis,” Stone says.
“Because we’re in the medical monitoring business, we have a 24-hour call center, and we’re looking for products that we can put out in the field and monitor them for a monthly fee.”
Doyle Security Systems was founded in 1919. John Doyle has owned the company since the mid-1980s and is also its president and CEO.
The firm also has branches in the Buffalo and Erie, Pa. regions, in addition to its locations in the Rochester, Syracuse, and Albany areas.