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Business Mentors

VIEWPOINT: Online business fraud continues to increase

We’re all aware of the many ways that scammers are working to defraud individuals out of their hard-earned money. But small businesses continue to be in the crosshairs of today’s online criminals. The Federal Trade Commission (FTC) highlights a wide range of fraudulent schemes targeting businesses, including scams involving fake invoices and unordered merchandise, online

Zilvinas Silenas

VIEWPOINT: A Warning for New York State’s Energy Policy

On June 24, New York State’s electricity grid nearly blew a fuse. That day was extremely hot, and air conditioning was working overtime. The New York Independent System Operator (NYISO), the entity running New York’s electricity grid, declared the so-called “Energy Warning.” How bad was it? According to NYISO, an energy warning is issued when

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Steve Johnson

VIEWPOINT: Community Bank, Credit Union Strategies for Building Brand Reputation

Reputation is the cornerstone of trust in community banking, and it is essential for local banks and credit unions to maintain a positive, pristine reputation in their local communities. Here are a few ways to accomplish this critical goal: 1.​ Prioritize transparency and communication: Maintaining open communication with your community is vitally important, as it

Steve Johnson

VIEWPOINT: Community Banks, Credit Unions Need to Market Local, Build Trust

Community banks and credit unions hold a unique position in the financial-services marketplace. As vital members of their local communities, these organizations serve an essential role in fostering economic growth, giving them an inside track in building and maintaining trust with their customers and members. However, the financial landscape is rapidly evolving. With changing demographics

Nicholas Hartnett

VIEWPOINT: From Burden to Breeze: Redefining Compliance with AI-Powered Solutions

Artificial intelligence and machine learning are steadily transforming the way businesses approach risk, regulation, and operational oversight. With an ever-evolving cyber ecosystem, compliance is regularly playing catch-up. Revelations regarding zero-day attacks, where no prior knowledge of the exploitation exists, promote additions and amendments to what defines a “secure environment.” New software and breakthroughs in industry

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