SYRACUSE, N.Y. — Rapid Response Monitoring Services Inc., a Syracuse–based provider of electronic security-monitoring services, plans to add 125 jobs in Syracuse with help from the state.
Rapid Response will also retain 325 positions at the alarm and security company, the office of Gov. Andrew Cuomo said in a news release issued Monday.
The firm has had contractors busy expanding its headquarters from 40,000 to 75,000 square feet in a project that started in 2014. The total project cost is close to $14.4 million, according to Cuomo’s release.
(Sponsored)

New York State Now Requires 30-Minute Paid Lactation Breaks
For the past year or so, New York employers have been adapting to the State law protections granting employees returning from childbirth leave the right to express breast milk at

Year-End Benefits Check: Is Your Team Getting the BOOST They Deserve for 2026?
As we close out 2025 and finalize employee benefits for the coming year, there’s one question every small to medium-sized business owner should ask: Are your employees truly understanding—and maximizing—the
Rapid Response Monitoring Services operates at 400 W. Division St. in Syracuse.
Empire State Development is providing the company with $2.5 million in assistance. Up to $1.2 million will come through an Upstate Revitalization Initiative grant. The state also awarded up to $1.3 million through the Excelsior tax credit program in return for job-creation commitments.
The incentives seek to “encourage Rapid Response Monitoring Services to grow their business in Central New York,” per the release.
Lt. Gov. Kathy Hochul on Monday visited the company’s headquarters and spoke for a few minutes about the new jobs.
In talking with reporters after the ceremony, Hochul noted that Rapid Response could “go anywhere in the country.”
“And by them staying here, doubling their space, using $2.5 million in state dollars to assist them, we’ve now grown a workforce from over 500 to adding another 125 [employees],” said Hochul.
The firm will hold a hiring event “this summer” once the expansion project is complete, Christopher Denniston, marketing & communications manager at Rapid Response, said in an email response to a BJNN inquiry.
Rapid Response currently employs about 574 people, including 499 in Syracuse and 75 people at the firm’s office in Corona, California, which it opened in early 2015.
The additional 125 jobs will bring the firm’s total employee count to near 700 this year, Anna Daughton, the firm’s controller, said in speaking with BJNN after Lt. Gov. Hochul’s remarks.
Contact Reinhardt at ereinhardt@cnybj.com


