OSWEGO — Oswego Health recently announced it has promoted Nicole Lewis, RN, to director of medical-surgical services (med surg). Oswego Health said it takes great pride in recognizing talent and promoting from within, and Lewis exemplifies this commitment through her steady growth, clinical excellence, and dedication to patient care. Lewis joined Oswego Health in 2018, […]
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OSWEGO — Oswego Health recently announced it has promoted Nicole Lewis, RN, to director of medical-surgical services (med surg).
Oswego Health said it takes great pride in recognizing talent and promoting from within, and Lewis exemplifies this commitment through her steady growth, clinical excellence, and dedication to patient care.
Lewis joined Oswego Health in 2018, as a graduate nurse after earning her bachelor’s degree in nursing from Utica College. She obtained her New York State registered nurse license in July 2018 and began her nursing career on the med surg unit, where she quickly established herself as a dependable and compassionate clinician. In addition to her nursing background, Lewis holds a bachelor’s degree in education from Syracuse University.
Over the years, Lewis advanced through several key roles on the med surg unit, including admission/discharge RN in December 2020 and senior RN in September 2021. In November 2022, she transitioned into the role of clinical practice advisor, further expanding her leadership responsibilities and influence across clinical practice, per the announcement. In May 2023, Oswego Health promoted Lewis to med surg assistant manager, where she played a key role in supporting staff, advancing quality initiatives, and strengthening day-to-day operations within the unit.
As director of med surg, Lewis will oversee clinical operations, staff development, and patient-care delivery within the department. Her deep understanding of the unit, combined with her collaborative leadership style, positions her well to continue advancing high-quality, patient-centered care, Oswego Health contends.
“Nicole has grown into an exceptional leader through hard work, integrity, and a genuine commitment to her team and patients,” Katie Pagliaroli, SVP, COO, and chief nursing officer at Oswego Health, said in the announcement. “She brings both clinical expertise and thoughtful leadership to everything she does. We are confident in her ability to lead the Med Surg department forward and are excited to see her thrive in this role.”
As a nonprofit health-care system established in 1881, Oswego Health is Oswego County’s largest private employer. It has more than 1,400 employees spread throughout its 18 locations, which includes the 132-bed community Oswego Hospital, a 32-bed psychiatric acute-care facility with multiple outpatient behavioral-health service locations; The Manor at Seneca Hill, a 120-bed skilled-nursing facility; and Springside at Seneca Hill, an independent retirement community.


