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WellNow plans to hire 75 in its Syracuse market

By Eric Reinhardt (


Urgent-care provider adding 300 across Upstate                                      

WellNow Urgent Care says it plans to hire 75 people for its offices in the Syracuse region, part of an overall plan to add about 300 people for locations in the Syracuse, Buffalo, Rochester, and Albany markets. The new hires will work in 10 new locations that will open by early 2021 and also fill positions vacated through recent promotions, the company said. (ERIC REINHARDT / CNYBJ)

SYRACUSE, N.Y. — WellNow Urgent Care says it plans to open new locations in Syracuse, Clay, and Cortland in early 2021 and the effort to hire 75 people for openings in its Syracuse-area offices is underway.

It’s part of an overall plan to add 300 positions in the months ahead in markets that include Syracuse, Buffalo, Rochester, and Albany to support 10 upcoming locations that will open by early 2021, the company announced Nov. 3.

In a news release, WellNow describes the effort as an “accelerated hiring strategy to grow the company’s total workforce by 25 percent within the next three months.”

The new hires will also backfill positions vacated by recent promotions.

The new positions will fill full- and part-time roles at centers in Syracuse, Webster, Glen Falls, Troy, Rotterdam, Gloversville, Saratoga, Brockport, Rensselaer, Lockport, and Williamsville.

“With flu season and the anticipated next wave of COVID-19 happening at the same time, Central New York communities need easy-to-get, high-quality health care now more than ever,” Dr. John Radford, president of WellNow Urgent Care, said in a release. “This means we need to dial up our hiring efforts now — so we can get ahead of the expected demand from this so-called ‘twindemic.’ ”

The open positions include a mix of clinical providers, including nurse practitioners, licensed practical nurses, physician assistants, patient-care technicians, and radiological technologists, as well as administrative positions, such as front-desk receptionists.

A full list of open positions can be found online at 

The new positions will provide “timely” service for ailments such as sprains, burns, colds and allergies, while also providing on-site X-rays, lab testing, and physicals. 

Non-COVID-related urgent-care visits will be treated on a walk-in basis, but patients may also visit to check-in online or view up-to-date wait times. 

For any COVID-related visits, patients are asked to make an appointment as an additional measure to help manage wait times and to minimize the spread of COVID-19 and other viruses.

WellNow Urgent Care describes itself as “one of the country’s fastest-growing urgent care providers.”

Since last October, WellNow Urgent Care’s workforce has grown by more than 40 percent, the company said. WellNow says it currently employs more than 1,100 people in New York and Illinois, across its nearly 50 urgent-care centers.               

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