SYRACUSE, N.Y. — Following a planned fleet reduction during the winter months, the Veo micromobility program fleet of shared e-bikes and scooters is returning to full capacity as of Monday.
The Veo program provides residents with “convenient, affordable, and sustainable” transportation options for getting around city, the office of Syracuse Mayor Ben Walsh announced.
The program had steady growth during the 2024 season, totaling 500,000 rides, which is equivalent to about 750,000 miles traveled, per Walsh’s office. Survey data from nearly 800 local riders provided insight on how Veo is helping increase mobility and reducing car usage in the community, the mayor’s office added.
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The study found that about 59 percent of riders don’t own or have access to a car, and 65 percent of riders use Veo for commuting to work.
“With the arrival of spring, our residents are eager to venture out,” Walsh said in the announcement. “For many in Syracuse, particularly those without cars, Veo is a vital transportation option for work, shopping, and more. I want to thank Veo and the Common Council for their collaboration in improving this service for City residents and neighborhoods.”
The 2025 updated operating agreement with Veo has improvements that include hiring additional staff for better operations and responsiveness; introducing technology to streamline parking; and new Veo financial contributions to the City of Syracuse to enhance bicycle and scooter infrastructure.
Veo will also expand outreach and educational programs to engage the community and promote sustainable transportation.
“More people than ever are choosing Veo to get around Syracuse — ridership grew 21 percent last year as residents used Veo e-bikes and scooters to get to work, visit local businesses, and meet up with friends,” Jeff Hoover, Veo’s director of government partnerships, said in the announcement. “With most riders lacking access to a car and 71 percent driving less because of Veo, shared micromobility is making it easier to navigate the city without a car. We’re proud to partner with the City of Syracuse and look forward to building on this momentum to expand access to sustainable mobility.”
To learn more about the Veo micromobility program, get familiar with the rules of the road, or find out if you’re eligible for discounted rates, visit veoride.com/syracuse. Residents with questions should call the number on the bike or scooter (855-VEO-2256) or email hello@veoride.com. Syracuse residents can also directly email syrops@veoride.com with any questions or concerns, Walsh’s office said.
