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Syracuse Mets offering ticket-refund options with Minor League Baseball season canceled

By Eric Reinhardt (


The Syracuse Mets on Wednesday announced ticket-refund policies for the 2020 season, which has been canceled after Major League Baseball announced it would not provide affiliated minor-league teams with players this season. (Eric Reinhardt / CNYBJ)

SYRACUSE, N.Y. — The Syracuse Mets are announcing policies on tickets purchased for their 2020 season, which has been canceled.

Major League Baseball (MLB) on Tuesday said it will not be providing its affiliated minor-league teams with players for the 2020 season. As a result, the International League won’t play a season for the first time in 137 years, the Syracuse Mets said in a Wednesday news release.

“We understand and support this decision by the International League and MLB given the public health concerns around playing games in 2020,” Syracuse Mets General Manager Jason Smorol said in a statement. “Right now, our focus is maintaining the health and safety of our community and our players and to start planning for 2021. We appreciate the outpouring of support from our fans during this pandemic and look forward to further communicating with them as we work towards 2021.”

The Syracuse Mets are the Triple-A affiliate of the New York Mets.

The Syracuse Mets say that all tickets bought through the team will be eligible for a credit/exchange for tickets to the 2021 season or a refund. Refunds will be processed beginning July 6 and will be processed weekly through Aug. 17.

The team will accept refund requests through Aug. 17. After that date, the team says it will assume fans want to renew or exchange tickets for the 2021 season.

Tickets purchased through third-party vendors will not be eligible for refunds from the Syracuse Mets but rather through the original third-party vendor, the team said.

Those tickets will, however, be eligible for exchange for one year from the date of the game purchased.

If pursuing a refund, the team reminds fans that staff members of the Syracuse Mets are not working at the stadium so direct email is the best way to contact the team. For a complete list of staff email contacts, visit Phone messages are being retrieved from the main stadium number, (315) 474-7833, and the team will continue to return calls to messages left at the stadium.

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