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Spectrum to add 70 call-center jobs in DeWitt

By Eric Reinhardt (ereinhardt@cnybj.com)

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Spectrum on Monday said it plans to add 70 new jobs to its call center at 6005 Fair Lakes Road in DeWitt. The available positions include inbound sales representatives and customer-service representatives for Spectrum Community Solutions. The company will also hold a virtual job fair on Tuesday. (Eric Reinhardt / CNYBJ)

DeWITT, N.Y. — Spectrum plans to add 70 new jobs in the coming months at its Spectrum Community Solutions call center at 6005 Fair Lakes Road in DeWitt.

The new inbound sales-representative positions will support the “rapid growth” of Spectrum Community Solutions, the company’s business unit that delivers specialized services to residents, managers, and owners of multiple-dwelling residential properties.

The full-time roles offer competitive base pay, with “lucrative” commissions and incentive opportunities, per the firm’s Monday news release. Inbound sales reps who reach their targets can earn more than $52,000 annually; top performers have even “higher earning potential,” Spectrum said.

Spectrum Community Solutions is also hiring customer-service reps at its DeWitt call center. Those positions handle account and billing inquiries from current customers.

For both roles, Spectrum provides health benefits and offers a retirement plan, with a 401(k) that matches the first 6 percent of employee contributions, plus a retirement-accumulation plan with an additional 3 percent company contribution for which most employees are eligible.

Spectrum employees can receive up to $5,250 per year in education assistance, as well as “complimentary and discounted” Spectrum services.

Virtual job fair

Spectrum will hold a virtual job fair on Tuesday from 10 a.m. to 4 p.m. Candidates can apply online for the inbound sales rep or the customer-service rep positions at Spectrum’s careers site, and recruiters will send them a link to register for the job fair.

To comply with social distancing, candidates moving forward in the hiring process undergo interviews via phone or live video, and the employee-onboarding process is completed virtually.

 

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